tow MERCEDES-BENZ GLA 2016 User Guide

tions and the notes on use. Please ensure,
that the base of the child restraint system is
always resting completely on the seat cush-
ion. Never place objects, e.g. cushions, under
or behind the child restraint system. Only use
child restraint systems with the original cover
designed for them. Only replace damaged
covers with genuine covers.
G WARNING
If the child restraint system is installed incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik-
ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
You will find further information on stowing
objects, luggage or loads under "Loading
guidelines" ( Y
page 280).
G WARNING
Child restraint systems or their securing sys-
tems which have been damaged or subjected
to a load in an accident can no longer protect
as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There
is an increased risk of injury, possibly even
fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the secur-
ing systems on the child restraint system
checked at a qualified specialist workshop,
before you install a child restraint system
again. The securing systems of child restraint sys-
tems are: R
the seat belt system R
the LATCH-type (ISOFIX) securing rings R
the Top Tether anchorages
If it is absolutely necessary to carry a child on
the front-passenger seat, be sure to observe
the information on the "Occupant Classifica-
tion System (OCS)" ( Y
page 51). There you
will also find information on deactivating the
front-passenger front air bag.
All child restraint systems must meet the fol-
lowing standards: R
U.S. Federal Motor Vehicle Safety Stand-
ards 213 and 225 R
Canadian Motor Vehicle Safety Standards
213 and 210.2
Confirmation that the child restraint system
corresponds to the standards can be found
on an instruction label on the child restraint
system. This confirmation can also be found
in the installation instructions that are inclu-
ded with the child restraint system.
Observe the warning labels in the vehicle inte-
rior and on the child restraint system.
LATCH-type (ISOFIX) child seat secur-
ing system
G WARNING
LATCH-type (ISOFIX) child restraint systems
do not offer sufficient protective effect for
children whose weight is greater than 48 lbs
(22 kg) who are secured using the safety belt
integrated in the child restraint system. In the
event of an accident, a child might not be
restrained correctly. This poses an increased
risk of injury or even fatal injury.
If the child weighs more than 48 lbs (22 kg),
only use LATCH-type (ISOFIX) child restraint
systems with which the child is also secured
with the vehicle seat belt. Also secure the
child restraint system with the Top Tether
belt, if available.60
Children in the vehicle
Safety

Always pay careful attention to the traffic sit-
uation and be ready to brake.
Due to the nature of the system, particularly
complicated but non-critical driving condi-
tions may also cause Brake Assist to inter-
vene.
If adaptive Brake Assist is not available due to
a malfunction in the radar sensor system, the
brake system remains available with full
brake boosting effect and BAS.
ESP ®
(Electronic Stability Program)
General notes
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tires and
the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. The engine output is also modified to
keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
ETS/4ETS (Electronic Traction System)
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
ETS traction control is part of ESP ®
. On vehi-
cles with 4MATIC, 4ETS is part of ESP ®
.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP ®
. Off-road 4ETS (Electronic Traction Sys-
tem) A 4ETS system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated ( Y
page 199).
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
G WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further driv-
ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
Vehicles without 4MATIC: when towing
your vehicle with the front axle raised, it is
important that you observe the notes on ESP ®
( Y
page 335).
If the

Centrally locking and unlocking the
vehicle from the insideYou can centrally lock or unlock the vehicle
from the inside. This can be useful if you wish
to lock the vehicle before pulling away, for
example. X
To unlock: press button C .X
To lock: press button D .
If all the doors and the tailgate are closed,
the vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked. You can open the
rear doors from inside the vehicle unless they
are secured by the child-proof lock
( Y
page 64).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a
door from the inside will trigger the anti-theft
alarm system. Switch off the alarm
( Y
page 73).
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if: R
the vehicle was locked using the locking
button for the central locking, or R
if the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre-
viously been fully unlocked. If only the driver's
door had been previously unlocked, only the door which has been opened from the inside
is unlocked.
Automatic locking feature X
To deactivate: press and hold button C
for approximately five seconds until a tone
sounds. X
To activate: press and hold button D for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore lock yourself out if: R
the vehicle is being pushed. R
the vehicle is being towed. R
the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board com-
puter ( Y
page 230).
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y
page 73).84
Doors
Opening and closing

When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. X
If the transmission is in position D or R :
push the DIRECT SELECT lever up or down
to the first point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of
resistance.
If you switch the engine off with the trans-
mission in position R or D , the automatic
transmission shifts to N automatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
automatic transmission shifts to P automati-
cally.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
Using the SmartKey: X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N .X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the Smart-
Key in the ignition lock.
With the Start/Stop button: X
Remove the Start/Stop button from the
ignition lock. X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the Smart-
Key in the ignition lock.
Engaging drive position D X
If the transmission is in position R or N :
push the DIRECT SELECT lever down past
the first point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance.
Selector lever (Mercedes-AMG vehi-
cles)
Overview of transmission positions
]
Park position with parking lock ^
Reverse gear \\
Neutral [
Drive
Transmission position and drive pro-
gram display
The current transmission position and drive
program appear in the multifunction display.Automatic transmission 161
Driving and parking Z

D Neutral
Do not shift the transmission to N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
shift the transmission to position N
if the vehicle is in danger of skid-
ding, e.g. on icy roads.
If you switch the engine off with the
transmission in position R or D , the
automatic transmission shifts to N
automatically.
! Rolling in neutral N can damage
the drive train.
: Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear
The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D . This automatic gear shift-
ing behavior is determined by: R
the selected drive program R
the position of the accelerator pedal R
the road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear: R
little throttle: early upshifts R
more throttle: late upshifts Holding the vehicle stationary on uphill
gradients
G WARNING
If the clutch overheats, the electronic man-
agement system is automatically deactivated.
This interrupts the power transmission. The
vehicle may, for example, roll backwards on
gradients. There is a risk of an accident.
Never hold the vehicle stationary on uphill
gradients by depressing the accelerator.
The clutch may overheat if you hold the vehi-
cle stationary on uphill gradients by depress-
ing the accelerator pedal. If the clutch over-
heats, a warning tone sounds.
All vehicles (except Mercedes-AMG vehi-
cles): the Stop Vehicle Shift to P
Leave Engine Running display message
appears in the multifunction display. You will
only be able to continue your journey once the
clutch has cooled down and the display mes-
sage in the multifunction display has disap-
peared.
Mercedes-AMG vehicles: the Trans. Oil
Overheated Drive on with Care display
message appears in the multifunction dis-
play.
Do not hold the vehicle stationary on uphill
gradients by depressing the accelerator
pedal. Instead, only ever hold the vehicle sta-
tionary on uphill gradients by: R
depressing the brake pedal R
activating the HOLD function R
engaging the electric parking brake
Kickdown
Use kickdown for maximum acceleration. X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed. X
Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.Automatic transmission 163
Driving an d parking Z

Problems with fuel and the fuel tank Problem
Possible causes/consequences and P Solutions
Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire. X
Turn the SmartKey to position 0 immediately and remove it
( Y
page 149). X
Do not restart the engine under any circumstances. X
Consult a qualified specialist workshop.
The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked. X
Unlock the vehicle ( Y
page 76).
The SmartKey battery is discharged or nearly discharged. X
Unlock the vehicle using the mechanical key ( Y
page 79).
The fuel filler flap is unlocked, but the opening mechanism is jam-
med. X
Consult a qualified specialist workshop.
Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine. In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally: R
the electric parking brake must be applied. R
the transmission must be in position P and
the transmission position display must
show P . R
the SmartKey must be removed from the
ignition lock. R
on uphill or downhill gradients, the front
wheels must be turned towards the curb. Parking 171
Driving and parking Z

Switching off the engine
Important safety notes
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Apply the electric parking brake. X
All vehicles (except Mercedes-AMG
vehicles): shift the transmission to posi-
tion P .
X
Mercedes-AMG vehicles: press but-
ton C .X
With the SmartKey: turn the SmartKey to
position 0 in the ignition lock and remove it.
The immobilizer is activated. X
With the Start/Stop button: press the
Start/Stop button ( Y
page 149).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to SmartKey position 1 . When the
driver's door is open, this corresponds to
SmartKey position 0 : "SmartKey removed". If you switch the engine off with the trans-
mission in position R or D , the automatic
transmission shifts to N automatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
automatic transmission shifts to P automati-
cally.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
Using the SmartKey: X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the Smart-
Key in the ignition lock.
With the Start/Stop button: X
Remove the Start/Stop button from the
ignition lock. X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the Smart-
Key in the ignition lock.
If you attempt to turn off the engine when the
selector lever is not in position P :R
a message appears in the multifunction dis-
play R
a warning signal sounds172
Parking
Driving and parking

Servicing the brakes
! The brake fluid level may be too low, if: R
if the red brake warning lamp lights up in
the instrument cluster and R
you hear a warning tone while the engine
is running
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. Consult a qualified specialist work-
shop to arrange this.
! A function or performance test should
only be carried out on a 2-axle dynamom-
eter. If you wish to operate the vehicle on
such a dynamometer, please consult a
qualified specialist workshop in advance.
You could otherwise damage the drive train
or the brake system.
! As the ESP ®
system operates automati-
cally, the engine and the ignition must be
switched off (the SmartKey must be in posi-
tion 0 or 1 in the ignition lock) if:R
the electric parking brake is tested on a
brake dynamometer (for a maximum of
ten seconds) R
the vehicle is towed with the front axle
raised.
Braking triggered automatically by ESP ®
may seriously damage the brake system.
All checks and maintenance work on the
brake system must be carried out at a quali-
fied specialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the function-
ality of your brakes at regular intervals.
You can find a description of Brake Assist
(BAS) on ( Y
page 66).
Mercedes-Benz recommends that you only
have brake pads/linings installed on your vehicle which have been approved for
Mercedes-Benz vehicles or which correspond
to an equivalent quality standard. Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your vehi-
cle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Checking brake lining thickness You can measure the break pad/lining thick-
ness using a test gage. Color-coding (green or
red) on the test gage allows you to determine
whether the brake pad/lining thickness is still
sufficient. The test gage is in the vehicle docu-
ment wallet in the glove box.
Front wheel178
Driving tips
Driving and parking

In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop.
The vehicle is only designed for easily nego-
tiable off-road terrain and poor road surfaces.
When driving off-road, substances such as
sand, mud and water or water mixed with oil
may get into the brakes. This could result in a
reduced braking effect or in total brake failure
and also in increased wear and tear. The brak-
ing characteristics change depending on the
material ingressing the brakes. Clean the
brakes after driving off-road. If you detect a
reduced braking effect or grinding noises,
have the brake system checked in a qualified
specialist workshop as soon as possible.
Adapt your driving style to the different brak-
ing characteristics.
Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead
to failure of the mechanical assembly or sys-
tems. Adapt your driving style to suit the ter-
rain conditions. Drive carefully. Have damage
to the vehicle rectified immediately at a quali-
fied specialist workshop.
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
General notes
H Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving your
vehicle off-road. Off-road driving is only possible with the Off-
Road Engineering package ( Y
page 199).
The following driving systems are specially
adapted for driving over easily negotiable off-
road terrain: R
Off-road program ( Y
page 199) R
Off-road ABS ( Y
page 66) R
Off-road 4ETS ( Y
page 69) R
Off-road ESP ®
( Y
page 72) R
DSR (Downhill Speed Regulation)
( Y
page 197)
Observe the following notes: R
Stop the vehicle before starting to drive
along an off-road route. If necessary, acti-
vate the off-road program ( Y
page 157).R
To avoid damaging the vehicle, make sure
there is always sufficient ground clearance. R
Check that items of luggage and loads are
stowed safely and are well secured
( Y
page 285). R
Always keep the engine running and in gear
when driving on a downhill gradient. Acti-
vate DSR ( Y
page 197). R
Drive slowly and evenly, if necessary at a
walking pace. R
Ensure that the wheels are in contact with
the ground at all times. R
Drive with extreme care on unfamiliar off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route. R
Check the depth of water before fording
rivers and streams. R
Watch out for obstacles. R
Take care when turning on an uphill or
downhill slope or when driving across a
slope. The vehicle could otherwise tip over. R
Always keep the side windows and the pan-
orama roof with power tilt/sliding panel
closed during the journey. R
Do not deviate from marked routes.
Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD Driving tips 181
Driving and parking Z

To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions: R
when towing the vehicle R
in the car wash
If you fail to adapt your driving style,
DISTRONIC PLUS can neither reduce the risk
of accident nor override the laws of physics.
DISTRONIC PLUS cannot take into account
the road, traffic and weather conditions.
DISTRONIC PLUS is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
Do not use DISTRONIC PLUS: R
in road and traffic conditions which do not
allow you to maintain a constant speed, e.g.
in heavy traffic or on winding roads R
on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid R
when there is poor visibility, e.g. due to fog,
heavy rain or snow
DISTRONIC PLUS may not detect narrow
vehicles driving in front, e.g. motorcycles, or
vehicles driving on a different line.
In particular, the detection of obstacles can
be impaired if: R
there is dirt on the sensors or anything else
covering the sensors R
there is snow or heavy rain R
there is interference by other radar sources R
there are strong radar reflections, for
example, in parking garages
If DISTRONIC PLUS no longer detects a vehi-
cle in front, DISTRONIC PLUS may unexpect-
edly accelerate the vehicle to the stored
speed. This speed may: R
be too high if you are driving in a filter lane
or an exit lane R
be so high when driving in the right-hand
lane that you overtake vehicles in the left-
hand lane R
be so high when driving in the left-hand lane
that you overtake vehicles in the right-hand
lane
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever
C
To activate or increase speed D
To activate or reduce speed