MERCEDES-BENZ GLA 2019 Owner's Manual

Segments ...................................... 188
Selecting the display unit............... 198
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 65
Warning lamp ................................. 236
Standing lamps
Display message ............................ 215
Switching on/off........................... 103
Start-off assist
Activating ....................................... 166
Important safety notes .................. 166
Start/Stop button
Removing ....................................... 126
Starting the engine ........................ 127
Start/stop function
see ECO start/stop function
Starting (engine)................................ 126
STEER CONTROL.................................. 67
Steering
Display message ............................ 228
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (manually) ........................ 97
Button overview ............................... 33
Buttons (on-board computer) ......... 189
Cleaning ......................................... 284
Important safety notes .................... 97
Paddle shifters ............................... 140
Steering wheel paddle shifters........ 140
Stopwatch (RACETIMER)................... 201
Stowage compartments
Armrest (front) ............................... 251
Armrest (under) ............................. 252
Center console .............................. 251
Center console (rear) ..................... 252
Cup holders ................................... 257
Eyeglasses compartment ............... 251
Glove box ....................................... 251
Important safety information ......... 250
Map pockets .................................. 252
Stowage net ................................... 252
Stowage net....................................... 252
Summer opening
see Convenience opening feature
Summer tires..................................... 306
Sun visor............................................ 258
Suspension setting
AMG adaptive sport suspension
system ........................................... 168
SVHC (Substances of Very High
Concern)............................................... 28
Switching air-recirculation mode
on/off................................................. 122
Switching on media mode
Via the device list .......................... 248
T
Tachometer........................................ 188
Tail lamps
see Lights
Tailgate
Display message ............................ 227
Emergency unlocking ....................... 82
Important safety notes .................... 77
Limiting the opening angle ............... 82
Obstruction detection...................... 78
Opening dimensions ...................... 339
Opening/closing (from outside) ....... 78
Opening/closing automatically
from inside ....................................... 81
Opening/closing automatically
from outside .................................... 79
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 32
Technical data
Capacities ...................................... 334
Information .................................... 332
Tires/wheels ................................. 329
Vehicle data ................................... 339
Telephone
Accepting a call (multifunction
steering wheel) .............................. 196
Authorizing a mobile phone (con-
necting) ......................................... 246
Authorizing a mobile phone via
the device manager (connecting) ... 247
Connecting a mobile phone
(device manager) ........................... 247
Index19

Connecting a mobile phone (gen-
eral information) ............................ 246
Display message ............................ 228
Introduction ...................................195
Menu (on-board computer) ............ 195
Number from the phone book ........196
Redialing ........................................ 196
Rejecting/ending a call ................. 196
see also Digital Operator's Man-
ual ..................................................242
Temperature
Coolant .......................................... 189
Coolant (on-board computer,
Mercedes-AMG vehicles) ...............200
Engine oil (on-board computer,
Mercedes-AMG vehicles) ...............200
Outside temperature ......................188
Setting (climate control) ................ 119
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 200
Through-loading feature................... 253
Timing (RACETIMER)......................... 201
Tire pressure
Calling up (on-board computer) ..... 311
Checking manually ........................ 310
Display message ............................ 223
Maximum ....................................... 310
Not reached (TIREFIT) .................... 291
Notes ............................................. 309
Reached (TIREFIT) .......................... 291
Recommended ............................... 307
Tire pressure loss warning sys-
tem
General notes ................................ 310
Important safety notes .................. 311
Restarting ...................................... 311
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 313
Function/notes .............................311
General notes ................................ 311
Important safety notes .................. 312
Radio type approval for the tire
pressure monitor ........................... 315
Restarting ...................................... 314
Warning lamp ................................. 241
Warning message .......................... 313
TIREFIT kit.......................................... 289
Important safety notes .................. 289
Storage location ............................ 287
Tire pressure not reached .............. 291
Tire pressure reached .................... 291
Tires
Aspect ratio (definition) ................. 324
Average weight of the vehicle
occupants (definition) .................... 323
Bar (definition) ............................... 323
Changing a wheel .......................... 325
Characteristics .............................. 323
Checking ........................................ 304
Curb weight (definition) ................. 324
Definition of terms ......................... 323
Direction of rotation...................... 326
Display message ............................ 223
Distribution of the vehicle occu-
pants (definition) ............................ 325
DOT (Department of Transporta-
tion) (definition) ............................. 323
DOT, Tire Identification Number
(TIN) ............................................... 322
GAWR (Gross Axle Weight Rat-
ing) (definition) .............................. 324
General notes ................................ 329
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 324
GVWR (Gross Vehicle Weight
Rating) (definition) ......................... 324
Important safety notes .................. 304
Increased vehicle weight due to
optional equipment (definition) ...... 324
Information on driving .................... 304
Kilopascal (kPa) (definition) ........... 324
Labeling (overview) ........................ 320
Load bearing index (definition) ...... 325
Load index ..................................... 322
Load index (definition) ................... 324
M+S tires....................................... 306
Maximum load on a tire (defini-
tion) ............................................... 324
Maximum loaded vehicle weight
(definition) ..................................... 324
Maximum permissible tire pres-
sure (definition) ............................. 324
Maximum tire load ......................... 322
Maximum tire load (definition) ....... 324
20Index

MOExtended tires .......................... 306
Optional equipment weight (defi-
nition) ............................................ 325
PSI (pounds per square inch)
(definition) .....................................324
Replacing ....................................... 325
Service life ..................................... 305
Sidewall (definition) ....................... 325
Speed rating (definition) ................ 324
Storing ...........................................326
Structure and characteristics
(definition) ..................................... 323
Summer tires ................................. 306
Temperature .................................. 319
TIN (Tire Identification Number)
(definition) ..................................... 325
Tire bead (definition) ......................325
Tire pressure (definition) ................ 324
Tire pressures (recommended) ...... 324
Tire size (data) ............................... 329
Tire size designation, load-bear-
ing capacity, speed rating .............. 320
Tire tread ....................................... 305
Tire tread (definition) ..................... 325
Total load limit (definition) ............. 325
Traction ......................................... 319
Traction (definition) ....................... 325
Tread wear..................................... 319
Uniform Tire Quality Grading
Standards ...................................... 319
Uniform Tire Quality Grading
Standards (definition) .................... 323
Wear indicator (definition) ............. 325
Wheel rim (definition) .................... 324
see Flat tire
Tool
see Vehicle tool kit
Top Tether............................................ 56
Tow-starting
Emergency engine starting ............ 301
Important safety notes .................. 298
Installing the towing eye ................ 299
Removing the towing eye ............... 299
Towing
Permitted towing methods ............ 300
Towing a trailer
ESP®(Electronic Stability Pro-
gram) ............................................... 66
Towing away
Important safety guidelines ........... 298
Installing the towing eye ................ 299
Notes for 4MATIC vehicles ............ 301
Removing the towing eye ............... 299
Transporting the vehicle ................ 300
With both axles on the ground ....... 300
With the front axle raised ............... 299
Towing eye......................................... 287
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 242
Transmission
see Automatic transmission
Transmission position display
(DIRECT SELECT lever)...................... 134
Transporting the vehicle.................. 300
Traveling uphill
Brow of hill ..................................... 156
Driving downhill ............................. 156
Maximum gradient-climbing
capability ....................................... 156
Trim pieces (cleaning instruc-
tions).................................................. 284
Trip computer (on-board com-
puter).................................................. 192
Trip odometer
Calling up ....................................... 192
Resetting (on-board computer) ...... 193
Trunk
Emergency release button ............... 83
Opening (from outside the vehi-
cle, HANDS-FREE ACCESS) .............. 80
Trunk lid
see Tailgate
Turn signals
Display message ............................ 214
Replacing bulbs (front) ................... 108
Switching on/off........................... 104
Two-way radio
Frequencies ................................... 332
Installation ..................................... 332
Transmission output (maximum) .... 332
Index21

Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 76
From inside the vehicle (central
unlocking button) ............................. 75
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles)....... 200
USB devices
Connecting to the Media Inter-
face ...............................................249
V
Vanity mirror (in the sun visor)........259
Vehicle
Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 225
Equipment ....................................... 26
Individual settings .......................... 198
Limited Warranty .............................28
Loading .......................................... 316
Locking (in an emergency) ............... 77
Locking (SmartKey) .......................... 69
Lowering ........................................ 329
Maintenance .................................... 26
Parking for a long period ................ 148
Pulling away................................... 128
Raising ........................................... 327
REACH Regulation ........................... 28
Reporting problems ......................... 28
Securing from rolling away ............ 326
Transporting .................................. 300
Unlocking (in an emergency) ........... 76
Unlocking (SmartKey)...................... 69
Vehicle data ................................... 339
Vehicle battery
see Battery (vehicle)
Vehicle data
Roof load (maximum) ..................... 339
Vehicle data (off-road driving)
Approach/departure angle ............ 340
Maximum gradient climbing abil-
ity .................................................. 340
Vehicle dimensions........................... 339
Vehicle emergency locking................ 77
Vehicle identification number
see VIN
Vehicle identification plate.............. 333
Vehicle tool kit.................................. 287
Ventilation
Setting the vents ........................... 123
Video
Operating the DVD ......................... 195
see also Digital Operator's Man-
ual .................................................. 242
VIN
Seat ............................................... 334
Type plate ...................................... 333
W
Warning and indicator lamps
ABS ................................................ 233
Active Brake Assist ........................ 240
Brakes ........................................... 232
Check Engine ................................. 238
Coolant .......................................... 238
Distance warning ........................... 240
ESP®.............................................. 235
ESP®OFF ....................................... 236
Fuel tank ........................................ 238
Overview .......................................... 32
Reserve fuel................................... 238
Restraint system ............................ 237
Seat belt ........................................ 230
SPORT handling mode................... 236
Tire pressure monitor .................... 241
Washer fluid
Display message ............................ 228
Weather display (COMAND)
see also Digital Operator's Man-
ual.................................................. 242
Wheel and tire combinations
Tires ............................................... 329
Wheel bolt tightening torque........... 329
Wheel chock...................................... 326
Wheels
Changing a wheel.......................... 325
Checking ........................................ 304
Cleaning ......................................... 281
Emergency spare wheel ................. 330
22Index

Important safety notes .................. 304
Information on driving .................... 304
Interchanging/changing ................ 325
Mounting a new wheel ................... 328
Removing a wheel.......................... 328
Storing ........................................... 326
Tightening torque ........................... 329
Wheel size/tire size ....................... 329
Wheels and tires
Changing a wheel.......................... 326
Window curtain air bag
Display message ............................ 211
Operation ......................................... 47
Windows
see Side windows
Windshield
Defrosting ...................................... 120
Windshield washer system
Adding washer fluid ....................... 276
Important safety notes .................. 338
Windshield wipers
Display message ............................ 228
Problem (malfunction) ................... 112
Rear window wiper........................ 110
Replacing the wiper blades ............ 110
Switching on/off........................... 109
Winter driving
Slippery road surfaces ................... 153
Snow chains .................................. 307
Winter operation
General notes ................................ 306
Winter tires
M+S tires....................................... 306
Wiper blades
Cleaning ......................................... 282
Important safety notes .................. 110
Replacing (rear window)................ 112
Wooden trim (cleaning instruc-
tions).................................................. 284
Workshop
see Qualified specialist workshop
Z
ZONE function
Switching on/off........................... 120
Index23

Introduction
The printed Operator's Manual provides infor-mation about the safe operation of your vehi-cle. The Digital Operator's Manual providescomprehensive and specifically adapted infor-mation on your vehicle's equipment and multi-media system. You can call up the DigitalOperator's Manual via the multimedia system.
iYou will not incur any costs when callingup the Digital Operator's Manual. The DigitalOperator's Manual works without connect-ing to the Internet.
There are three ways to access the topics ofthe Digital Operator's Manual:
RVisual search
The visual search allows you to explore yourvehicle "virtually". Starting from either thevehicle exterior view or interior view, youcan access many of the different topics cov-ered by the Digital Operator's Manual. Toaccess the vehicle interior section, selectthe "Vehicle interior" view.
RKeyword search
The keyword search allows you to search fora keyword by entering characters.
RContents
You can select individual sections in thecontents.
iThe Digital Operator's Manual is deactiva-ted for safety reasons while driving.
Operation
Calling up the Digital Operator's
Manual
XPress the

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affec-
ted by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel
consumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer
need them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal
when starting the engine.
Rdo not warm up the engine when the vehi-
cle is stationary.
Rdrive carefully and maintain a safe dis-
tance from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each
gear only up to

have not been approved by Mercedes-Benz.This could lead to malfunctions in safety-rele-vant systems, e.g. the brake system. Use onlygenuine Mercedes-Benz parts or parts of equalquality. Only use tires, wheels and accessoriesthat have been specifically approved for yourvehicle.
Genuine Mercedes-Benz parts are subject tostrict quality control. Every part has been spe-cifically developed, manufactured or selectedfor and adapted to Mercedes-Benz vehicles.Therefore, only genuine Mercedes-Benz partsshould be used.
More than 300,000 different genuineMercedes-Benz parts are available forMercedes-Benz models.
All authorized Mercedes-Benz Centers main-tain a supply of genuine Mercedes-Benz partsfor necessary service and repair work. In addi-tion, strategically located parts delivery cen-ters provide quick and reliable parts service.
Always specify the vehicle identification num-ber (VIN) when ordering genuine Mercedes-Benz parts (Ypage 333).
Operator's Manual
Vehicle equipment
iThis Operator's Manual describes all mod-els and all standard and optional equipmentof your vehicle available at the time of thisOperator's Manual going to print. Country-specific differences are possible. Bear inmind that your vehicle may not feature allfunctions described here. This also appliesto safety-relevant systems and functions.The equipment in your vehicle may thereforediffer from that shown in the descriptionsand illustrations.
The original purchase agreement lists all sys-tems installed in your vehicle.
Should you have any questions concerningequipment and operation, please consult anauthorized Mercedes-Benz Center.
The Operator's Manual and MaintenanceBooklet are important documents and shouldbe kept in the vehicle.
Service and vehicle operation
Maintenance
Always bring the Maintenance Booklet withyou when taking the vehicle to an authorizedMercedes-Benz Center. Your customer serviceadvisor will enter every service into your Main-tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-gram offers technical help in the event of abreakdown. Calls to the toll-free RoadsideAssistance Hotline are answered by our agents24 hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)(USA)
1-800-387-0100 (Canada)
For additional information, refer to theMercedes-Benz Roadside Assistance Programbrochure (USA) or the "Roadside Assistance"section in the Service and Warranty Booklet(Canada). You will find both in the vehicledocument wallet.
Change of address or change of own-
ership
In the event of a change of address, pleasesend us the "Notification of Address Change"in the Service and Warranty Booklet or simplycall the Mercedes-Benz Customer AssistanceCenter (USA) at the hotline number1-800-FOR-MERCedes (1-800-367-6372) orCustomer Service Center (Canada) at1-800-387-0100. This will assist us in contact-ing you in a timely manner should the needarise.
If you sell your Mercedes, please leave all liter-ature in the vehicle so that it is available to thenext owner.
If you have purchased a used car, please sendus the "Notification of Used Car Purchase" inthe Service and Warranty Booklet or simplycall the Mercedes-Benz Customer AssistanceCenter (USA) at the hotline number1-800-FOR-MERCedes (1-800-367-6372) orCustomer Service (Canada) at1-800-387-0100.
26Service and vehicle operation
Introduction

Operating safety
Declarations of conformity
USA:"The wireless devices of this vehiclecomply with Part 15 of the FCC Rules. Opera-tion is subject to the two following two condi-tions: 1) These devices may not cause harmfulinterference, and 2) These devices mustaccept any interference received, includinginterference that may cause undesired opera-tion. Changes or modifications not expresslyapproved by the party responsible for compli-ance could void the user’s authority to operatethe equipment."
Canada:"The wireless devices of this vehiclecomply with Industry Canada license-exemptRSS standard(s). Operation is subject to thefollowing two conditions: (1) These devicesmay not cause interference, and (2) Thesedevices must accept any interference, includ-ing interference that may cause undesiredoperation of the device."
Diagnostic connector
The diagnostics connection is only intendedfor the connection of diagnostic equipment ata qualified specialist workshop.
GWARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Only connect equipment to a diagnostics
connection in the vehicle, which is approved
for your vehicle by Mercedes-Benz.
GWARNING
Objects in the driver's footwell can restrict
the pedal travel or obstruct a depressed
pedal. The operating and road safety of the
vehicle is jeopardized. There is a risk of an
accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not
use loose floormats and do not place floor-
mats on top of one another.
!If the engine is switched off and equip-ment on the diagnostics connection is used,the starter battery may discharge.
Connecting equipment to the diagnostics con-nection can lead to emissions monitoringinformation being reset, for example. This maylead to the vehicle failing to meet the require-ments of the next emissions test during themain inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is aqualified specialist workshop. It has the neces-sary specialist knowledge, tools and qualifica-tions to correctly carry out the work requiredon your vehicle. This is especially the case forwork relevant to safety.
Observe the notes in the Maintenance Book-let.
Always have the following work carried out atan authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or oth-ers could fail to recognize certain dangers.Leave warning stickers in position.
Observe the following information when driv-ing your vehicle:
Rthe safety notes in this manual
Rtechnical data for the vehicle
Rtraffic rules and regulations
Rlaws and safety standards pertaining tomotor vehicles
Operating safety27
Introduction
Z

Information about the REACH decree
The REACH regulation (Regulation (EC) no.1907/2006, Article 33) lays down an informa-tion obligation for substances of very high con-cern (SVHC).
Daimler AG acts in good faith to avoid usingthese SVHCs and to allow the customer tohandle these substances safely. In accordancewith supplier information and internal productinformation from Daimler AG, SVHCs thataccount for more than 0.1 percent by weightof individual products in this vehicle areknown.
More detailed information can be found at thefollowing addresses:
Rhttp://www.daimler.com/reach(Germanversion)
Rhttp://www.daimler.com/reach/en(English version)
Problems with your vehicle
If you should experience a problem with yourvehicle, particularly one that you believe mayaffect its safe operation, we urge you to con-tact an authorized Mercedes-Benz Centerimmediately to have the problem diagnosedand rectified. If the problem is not resolved toyour satisfaction, please discuss the problemagain with an authorized Mercedes-Benz Cen-ter or, if necessary, contact us at one of thefollowing addresses.
In the USA
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Limited Warranty
!Observe the notes in this Operator's Man-ual regarding the correct operation of yourvehicle and possible damage to the vehicle.Damage to the vehicle which is caused by
violation of these notes is not covered bythe Mercedes-Benz implied warranty or thenew or used-vehicle warranty.
QR code for rescue card
The QR codes are secured in the fuel filler flapand on the opposite side on the B-pillar. In theevent of an accident, rescue services can usethe QR code to quickly find the appropriaterescue card for your vehicle. The current res-cue card contains the most important informa-tion about your vehicle in a compact form, e.g.the routing of the electric cables.
You can find more information underwww.mercedes-benz.de/qr-code.
Data storage
Data storage
A wide range of electronic components in yourvehicle contain data memories.
These data memories temporarily or perma-nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-ments the state of a component, a module, asystem or the surroundings.
These include, for example:
Roperating conditions of system components.For example, fluid levels
Rthe vehicle's status messages and those ofits individual components, e.g. number ofwheel revolutions/speed, deceleration inmovement, lateral acceleration, acceleratorpedal position
Rmalfunctions and defects in important sys-tem components, e.g. lights, brakes
Rvehicle reactions and operating conditionsin special driving situations, e.g. air bagdeployment, intervention of stability controlsystems
Rambient conditions, e.g. outside tempera-ture
28Data storage
Int roduction