phone MERCEDES-BENZ GLA 2019 Owner's Manual

Connecting a mobile phone
(COMAND)
Requirements
For telephony via the Bluetooth®interface, you
require a Bluetooth®-capable mobile phone.The mobile phone must support Hands-FreeProfile 1.0 or above.
Multimedia system:
XSelectVehicleVehicle{System Set‐System Set‐tingstings{Activate BluetoothActivate Bluetooth.
XActivate Bluetooth®s.
Mobile phone:
XActivate Bluetooth®and, if necessary, Blue-
tooth®visibility for other devices (see themanufacturer's operating instructions).
The Bluetooth®device names for all of onemanufacturer's products might be identical. Tomake it possible to clearly identify your mobilephone, change the device name (see the man-ufacturer's operating instructions).
If the mobile phone supports the PBAP (PhoneBookAccessProfile) and MAP (Message
AccessProfile) Bluetooth®profiles, the follow-ing information will be transmitted after youconnect:
RPhone book
RCall lists
RText messages and e-mail
iFurther information on suitable mobilephones can be found at:http://www.mercedes-benz.com/connect
iIn the USA, you can get in touch with theMercedes-Benz Customer Assistance Centeron 1-800-FOR-MERCedes(1-800-367-6372).
In Canada, you can get in touch with theCustomer Relations Center on1-800-387-0100.
Searching for and authorizing (con-
necting) a mobile phone
Before using your mobile phone with the multi-media system for the first time, you will needto search for the phone and then authorize(connect) it. Depending on the mobile phone,authorization either takes place by means of
Secure Simple Pairing or by entering a pass-key. The multimedia system automaticallymakes the procedure that is relevant for yourmobile phone available. The mobile phone isalways connected automatically after authori-zation. Further information on using a mobilephone with the multimedia system (see theDigital Operator's Manual).
If the multimedia system does not detect yourmobile phone, this may be due to particularsecurity settings on your mobile phone (seethe manufacturer's operating instructions).
Only one mobile phone can be connected tothe multimedia system at any one time.
Searching for a mobile phone
Multimedia system:
XSelectTel/Tel/

Authorization by entering a passkey (pass-code):
XSelect the Bluetooth®name of the mobilephone.The input menu for the passkey is displayed.
XChoose a one to sixteen-digit number com-bination as a passkey.
XEnter the passkey on the multimedia sys-tem.
XPressTto confirm.
XEnter and confirm the passkey on themobile phone. Depending on the mobilephone used, confirm the connection to themultimedia system and for the PBAP and
MAP Bluetooth®profiles. The prompt toconfirm may take up to two minutes to bedisplayed (see the manufacturer's operatinginstructions).
Connecting a mobile phone (Audio
20)
Requirements
For telephony via the Bluetooth®interface, you
require at least one Bluetooth®-capable mobilephone depending on use ofone-telephonemodeortwo-telephone mode. The mobilephone must support Hands-Free Profile 1.0 orabove.
Intwo-telephone modeyou can use all thefunctions of the multimedia system with themain telephone. With theadditional tele-phone, you can receive incoming calls.
Multimedia system:
XSelectVehicleVehicle{System Set‐System Set‐tingstings{Activate BluetoothActivate Bluetooth.
XActivate Bluetooth®s.
Mobile phone:
XActivate Bluetooth®and, if necessary, Blue-
tooth®visibility for other devices (see themanufacturer's operating instructions).
The Bluetooth®device names for all of onemanufacturer's products might be identical. Tomake it possible to clearly identify your mobilephone, change the device name (see the man-ufacturer's operating instructions).
If the mobile phone supports the PBAP (PhoneBookAccessProfile) and MAP (Message
AccessProfile) Bluetooth®profiles, the follow-ing information is transmitted after you con-nect the main telephone:
RPhone book
RCall lists
RText messages and e-mail
iFurther information on suitable mobilephones can be found at:http://www.mercedes-benz.com/connect
iIn the USA, you can get in touch with theMercedes-Benz Customer Assistance Centeron 1-800-FOR-MERCedes(1-800-367-6372).
In Canada, you can get in touch with theCustomer Relations Center on1-800-387-0100.
Searching for and authorizing (con-
necting) a mobile phone
Before using your mobile phone with the multi-media system for the first time, you will needto search for the phone and then authorize(connect) it. Depending on the mobile phone,authorization either takes place by means ofSecure Simple Pairing or by entering a pass-key. The multimedia system automaticallymakes the procedure that is relevant for yourmobile phone available. The mobile phone isalways connected automatically after authori-zation. Further information on using a mobilephone with the multimedia system (see theDigital Operator's Manual).
If the multimedia system does not detect yourmobile phone, this may be due to particularsecurity settings on your mobile phone (seethe manufacturer's operating instructions).
Searching for a mobile phone
Multimedia system:
XSelectTel/Tel/

Connecting a mobile phone
XOne-telephone mode:selectConnect asConnect as
New Main PhoneNew Main Phone.
XTwo-telephone mode:selectConnect asConnect as
Additional PhoneAdditional Phonewhen a mobile phone isalready connected.
XAuthorization using Secure Simple Pair-ing:
A code is displayed in the multimedia sys-tem and on the mobile phone.
XConfirm code on the mobile phone. Depend-ing on the mobile phone used, confirm theconnection to the multimedia system and
for the PBAP and MAP Bluetooth®profiles.The prompt to confirm may take up to twominutes to be displayed (see the manufac-turer's operating instructions).
XIf the codes are different: selectNoNoon themultimedia system.The process is canceled.
Repeat authorization.
or
XAuthorization by entering a passkey(passcode):enter any one- to sixteen-digitnumber sequence which you have chosenyourself into the passkey input menu.
XPressTto confirm.
XEnter and confirm the passkey on themobile phone. Depending on the mobilephone used, confirm the connection to themultimedia system and for the PBAP and
MAP Bluetooth®profiles. The prompt toconfirm may take up to two minutes to bedisplayed (see the manufacturer's operatinginstructions).
Symbols in the device manager
The symbols are shown in color depending ontheir use.
SymbolExplanation
Mobile phone connected to themultimedia system
Main telephone with full range offunctions
Additional telephone for incom-ing calls in two telephone mode
Media mode
General notes
If you wish to play external media sources, theappropriate media mode must already beturned on. Further information on media mode(see the Digital Operator's Manual).
The following external media sources can beused:
RApple®devices (e.g. iPhone®)
RUSB devices (e.g. USB stick, MP3 player)(Ypage 249)
RCD
RDVD (COMAND)
RSD cards
RVia devices connected by Bluetooth®
iInformation on single CD/DVD drive orDVD changer (see the Digital Operator'sManual).
Selecting using the device list
Multimedia system:
XSelectMediaMedia{DevicesDevices.The available media sources will be shown.The;dot indicates the current setting.
XSelect the media source.Playable files are played.
Inserting/removing an SD card
Important safety notes
GWARNING
SD cards are small parts. They can be swal-
lowed and cause choking. This poses an
increased risk of injury or even fatal injury.
Keep the SD card out of the reach of chil-
dren. If a SD card is swallowed, seek medi-
cal attention immediately.
!If the SD card is no longer in use, youshould take it out and remove it from thevehicle. High temperatures can damage thecard.
248Operating system
Multimedia system

Loading guidelines
GWARNING
If objects, luggage or loads are not secured
or not secured sufficiently, they could slip,
tip over or be flung around and thereby hit
vehicle occupants. There is a risk of injury,
particularly in the event of sudden braking
or a sudden change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GDANGER
Combustion engines emit poisonous
exhaust gases such as carbon monoxide.
Exhaust gases can enter the vehicle interior
if the tailgate is open while the engine is
running, especially if the vehicle is in
motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could
burn yourself. There is a risk of burns.
Always be particularly careful and supervise
children closely around the exhaust pipe and
the exhaust pipe trims. Allow these compo-
nents to cool down before touching them.
The handling characteristics of a laden vehicleare dependent on the distribution of the loadwithin the vehicle.
Observe the following notes when loading andtransporting a load:
RNever exceed the maximum permissiblegross vehicle mass or the gross axle weightrating for the vehicle (including occupants).The values are specified on the vehicle iden-
tification plate on the B-pillar of the driver'sdoor.
RThe cargo compartment is the preferredplace to carry objects.
RPosition heavy loads as far forward as possi-ble and as low down in the cargo compart-ment as possible.
RThe load must not protrude above the upperedge of the seat backrests.
RAlways place the load against the rear orfront seat backrests. Make sure that theseat backrests are securely locked intoplace.
RAlways place the load behind unoccupiedseats if possible.
RUse the cargo tie-down rings and the parcelnets to transport loads and luggage.
RUse cargo tie-down rings and fasteningmaterials appropriate for the weight andsize of the load.
RThe maximum load capacity of the stowagewell under the cargo compartment floor is55 lbs(25 kg).
RSecure the load with sufficiently strong andwear-resistant tie-downs. Pad sharp edgesfor protection.
!Do not position the load on one part of thefolding cargo compartment floor only. Themaximum load capacity of the folding cargocompartment floor is 220 lbs(100 kg). Dis-tribute theweight evenly to avoid damagingthe cargo compartment floor. Place a solidboard under the load if necessary. Pleasenote that the load on the cargo compart-ment floor will be increased when the loadis lashed down.
Stowage areas
Stowage spaces
Important safety notes
GWARNING
If you transport objects in the vehicle inte-
rior and these are not adequately secured,
they could slip or be flung around and
thereby strike vehicle occupants. In addi-
tion, cup holders, open stowage spaces and
mobile phone brackets may not always be
250Stowage areas
Stowage and features

XTo open:press the marking on coverC.
iYou can remove the non-slip mat and theinsert for cleaning. When removing theinsert you will have to overcome some slightresistance.
Stowage compartment under the arm-
rest
XTo open:on vehicles with movable armr-ests, make sure that the armrest is in therearmost position.
XPress buttonCand fold the armrest up.
Depending on the vehicle equipment, the arm-rest can be moved backwards or forwards in alongitudinal direction.
Depending on the vehicle's equipment, the fol-lowing may be in the stowage compartment: amultimedia connector unit with an SD cardslot and 2 USB ports, e.g. for use with an
iPod®, iPhone®or MP3 player (see the DigitalOperator's Manual).
Stowage compartments in the rear
passenger compartment
Stowage compartment in the rear
passenger compartment center console
XTo open:pull down the top of stowage com-partmentCby the edge of the handle.
iDepending on the vehicle's equipment,there may be an open stowage space abovethe stowage compartment.
Parcel nets
Stowage nets are located:
Rin the front-passenger footwell
Ron the back of the driver's and the front-passenger seat
Ron the left and right-hand side in the cargocompartment
Observe the loading guidelines (Ypage 250)and the safety notes regarding stowagespaces (Ypage 250).
Folding backrest on the front-
passenger seat (Canada only)
GWARNING
If the backrest of the front-passenger seat is
folded forward, rear seat passengers can
come in contact with parts of the seat
mechanism. particularly in the event of an
accident, heavy braking or a sudden change
of direction. There is a risk of injury.
If a passenger travels in the vehicle while
the front-passenger seat is folded forward,
they must sit in the rear seat behind the
driver.
The backrest of the front-passenger seat canbe folded forwards to increase the cargo com-partment capacity.
Once you no longer need the backrest on thefront-passenger side to be used as a load sur-face, fold the backrest back into place.
252Stowage areas
Sto wage an d features

You will find information on the maximum roofload in the "Technical data" section(Ypage 339).
An incorrectly secured roof carrier or roof loadmay become detached from the vehicle. Youmust therefore ensure that you observe theroof carrier manufacturer's installation instruc-tions.
Attaching the roof carrier
XSecure the roof carrier to the roof rails. Indoing so, observe the manufacturer's instal-lation instructions.
Features
Cup holder
Important safety notes
GWARNING
The cup holder cannot hold a container
secure whilst traveling. If you use a cup
holder whilst traveling, the container may be
flung around and liquid may be spilled. The
vehicle occupants may come into contact
with the liquid and if it is hot, they may be
scalded. You may be distracted from the
traffic conditions and you could lose control
of the vehicle. There is a risk of an accident
and injury.
Only use the cup holder when the vehicle is
stationary. Only use the cup holder for con-
tainers of the right size. Always close the
container, particularly if the liquid is hot.
GWARNING
The heating elements of the cup holder can
become very hot. You could burn yourself on
them.
There is a risk of injury.
Do not touch the hot heating elements of
the cup holder. Always make sure that chil-
dren cannot access the hot heating ele-
ments of the cup holder. Never leave chil-
dren unsupervised in the vehicle.
GWARNING
If you transport objects in the vehicle inte-
rior and these are not adequately secured,
they could slip or be flung around and
thereby strike vehicle occupants. In addi-
tion, cup holders, open stowage spaces and
mobile phone brackets may not always be
able to hold the objects placed in them in
the event of an accident. There is a risk of
injury, particularly in the event of sharp
braking or sudden changes of direction.
RAlways stow objects in such a way that
they cannot be tossed about in these or
similar situations.
RAlways make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
REnsure that closable stowage spaces are
shut before beginning your journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects
in the cargo compartment.
!Only use the cup holders for containers ofthe right size and which have lids. Thedrinks could otherwise spill.
Observe the loading guidelines (Ypage 250).
The stowage compartments in the doors pro-vide space for bottles:
Rfront: capacity up to 34 fl. oz. (1.0 l)
Rrear: capacity up to 17 fl. oz. (0.5 l)
Cup holder in the front center console
CCup holder
Features257
Stowage and features
Z

XTurn the SmartKey to positionHin the igni-tion lock (Ypage 125).
XVehicles with a stowage compartmentcover:press the lower section of coverC.The stowage compartment opens.
XPress in cigarette lighterD.Cigarette lighterDwill pop out automati-cally when the heating element is red-hot.
12 V sockets
General notes
XTurn the SmartKey to positionGin the igni-tion lock (Ypage 125).
The sockets can be used for accessories witha maximum draw of 180 W (15 A). Accessoriesinclude such items as chargers for mobilephones.
If you use the sockets for long periods whenthe engine is switched off, the battery may dis-charge.
An emergency cut-out ensures that the on-board voltage does not drop too low. If the on-board voltage is too low, the power to thesockets is automatically cut. This ensures thatthere is sufficient power to start the engine.
Socket in the front center console
XVehicles with a stowage compartmentcover:press the lower section of the cover.The stowage compartment opens.
XLift up the cover of the socket.
Socket in the rear passenger compart-
ment center console
XPull the cover out by the top of the handleedge.
XLift up the cover of the socket.
Socket in the cargo compartment
XLift up the cover of socketC.
Mercedes me connect
General notes
A license agreement must be in place in orderto activate the Mercedes me connect service.Make sure that your system is activated andoperational. To register, press the

The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network isavailable for transmitting data to the Cus-tomer Center
Ra service subscription is available
Rthe starter battery is sufficiently charged
iDetermining the location of the vehicle ona map is only possible if:
RGPS reception is available
Rthe vehicle position can be forwarded tothe Customer Assistance Center
The Mercedes me connect system
To adjust the volume during a call, proceed asfollows:
XPress the

Roadside Assistance call button
XPress Roadside Assistance call buttonC.This initiates a call to the Mercedes-BenzCustomer Assistance Center.
The indicator lamp in Roadside Assistancecall buttonCflashes while the call isactive. The multifunction display shows theConnecting CallConnecting Callmessage. The audio out-put is muted.
If a connection can be made, theCall Con‐Call Con‐nectednectedmessage appears in the multifunctiondisplay.
If a mobile phone network and GPS receptionare available, the system transfers data to theMercedes-Benz Customer Assistance Center,for example:
RCurrent location of the vehicle
RVehicle identification number
iThe display of the multimedia system indi-cates that a call is active. During the call,you can change to the navigation menu bypressing the NAVI button on the multimediasystem, for example.
Voice output is not available.
A voice connection is established between theMercedes-Benz Customer Assistance Centerand the vehicle occupants.
From the remote malfunction diagnosis, theMercedes-Benz Customer Assistance Centercan ascertain the nature of the problem(Ypage 266).
The Mercedes-Benz Customer Assistance Cen-ter either sends a qualified Mercedes-Benztechnician or makes arrangements for yourvehicle to be transported to the nearestMercedes-Benz Service Center.
You may be charged for services such asrepair work and/or towing.
You can obtain further information from yourMercedes me connect manual.
iThe system has not been able to initiate aRoadside Assistance call, if:
Rthe indicator lamp for Roadside Assis-tance call buttonCis flashing continu-ously.
Rno voice connection to the Mercedes-Benz Customer Assistance Center hasbeen established.
This can occur if the relevant mobile phonenetwork is not available, for example.
TheCall FailedCall Failedmessage appears in themultifunction display.
XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
MB Info call button
XPress MB Info call buttonC.This initiates a call to the Mercedes-BenzCustomer Assistance Center.
The indicator lamp in MB Info call buttonCflashes while the connection is being made.The multifunction display shows theCon‐Con‐necting Callnecting Callmessage. The audio systemis muted.
If a connection can be made, theCall Con‐Call Con‐nectednectedmessage appears in the multifunctiondisplay.
Features263
Stowage and features
Z

If a mobile phone network and GPS receptionare available, the system transfers data to theMercedes-Benz Customer Assistance Center,for example:
RCurrent location of the vehicle
RVehicle identification number
iThe display of the multimedia system indi-cates that a call is active. During the call,you can change to the navigation menu bypressing the NAVI button on the multimediasystem, for example.
Voice output is not available.
A voice connection is established between theMercedes-Benz Customer Assistance Centerand the vehicle occupants.
You receive information about operating yourvehicle, about the nearest Mercedes-Benz Ser-vice Center and about other products andservices from Mercedes-Benz.
USA only: you can find further information onthe Mercedes me connect system under "Own-ers Online" at http://www.mbusa.com.
iThe system has not been able to initiate anMB Info call, if:
Rthe indicator lamp in MB Info call but-tonCis flashing continuously.
Rno voice connection to the Mercedes-Benz Customer Assistance Center hasbeen established.
This can occur if the relevant mobile phonenetwork is not available, for example.
TheCall FailedCall Failedmessage appears in themultifunction display.
XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
Call priority
When service calls are active, e.g. RoadsideAssistance or MB Info calls, an emergency callcan still be initiated. In this case, an emer-gency call will take priority and override allother active calls.
The indicator lamp of the respective buttonflashes until the call is ended.
An emergency call can only be terminated bythe Mercedes-Benz Customer Assistance Cen-ter.
All other calls can be ended by pressing:
Rthevbutton on the multifunction steer-ing wheel
Rthe corresponding button in the multimediasystem to end the voice call
iWhen a call is initiated, the audio systemis muted. The mobile phone is no longerconnected to the multimedia system. How-ever, if you want to use your mobile phone,do so only when the vehicle is stationaryand in a safe location.
Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access toa database with over 15 million points of inter-est (POIs). These can be downloaded on thenavigation system in your vehicle. If you knowthe destination, the address can be downloa-ded. Alternatively, you can obtain the locationof Points of Interest (POIs)/important destina-tions in the vicinity.
Furthermore, you can download routes with upto 20 way points.
You are prompted to confirm route guidanceto the address entered.
The system calculates the route and subse-quently starts the route guidance with theaddress entered.
iIf you selectNoNo, the address can be savedin the address book.
iThe Destination Download function isavailable if the relevant mobile phone net-work is available and data transfer is possi-ble.
iThe Destination Download function canonly be used if the vehicle is equipped witha navigation system.
Route Assistance
This service is part of the Mercedes me con-nect PLUS Package and cannot be obtainedseparately.
iYou can also use the Route Assistancefunction if your vehicle is not equipped witha navigation system.
264Features
Stowage and features