MERCEDES-BENZ GLA SUV 2017 Owners Manual

hitch. You could otherwise damage the vehi-
cle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power is too high, the vehicles could be damaged.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the front
axle or the entire vehicle must be raised and
transported.
! To tow vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. The
automatic transmission may otherwise
switch to position Pwhen you open the driv-
er's or front-passenger door which could
damage the transmission.
! Vehicles with automatic transmission must
not be tow-started. The transmission may
otherwise be damaged.
Observe the legal requirements for the relevant countries when towing and tow-starting.
It is better to have the vehicle transported than
to have it towed.
If the vehicle can no longer be driven because of an accident or breakdown, you have the follow-
ing options:
R transporting the vehicle As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot release the electric parking brake
R cannot shift the transmission to position i
on vehicles with automatic transmission
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys- tem malfunction:
R it may not be possible to apply the released
parking brake or
R it may no longer be possible to shift the trans-
mission to position j
Switch off non-essential consumers, e.g. the
radio.
Deactivate the automatic locking feature before towing the vehicle (Y page 229). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before the vehi- cle is towed (Y page 77). Fitting/removing the towing eye
Fitting the towing eye 328
Towing away and tow-startingBreakdown assistance

The brackets for the screw-in towing eye are
located in the bumpers. They are located at the rear and at the front, under covers :.
X Remove the towing eye from the stowage
space.
The towing eye is located with the vehicle tool
kit under the luggage compartment floor
(Y page 317).
Vehicles with a TIREFIT kit: the towing eye is
located under the tyre inflation compressor
(Y page 317).
X Press the mark on cover :inwards in the
direction of the arrow.
X Remove cover :from the opening.
X Screw in the towing eye clockwise to the stop.
Vehicles with a trailer tow hitch only have a
bracket at the front for the screw-in towing eye.
If you intend to use the vehicle for towing, fold
out the ball coupling (Y page 214) and secure
the towbar to it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press until
it engages.
X Place the towing eye in the stowage well
under the luggage compartment floor
(Y page 317).
X Vehicles with a TIREFIT kit: replace the tyre
inflation compressor (Y page 317).Towing the vehicle with the front axle
raised
When towing your vehicle with the front axle
raised, it is important that you observe the
safety instructions (Y page 327).
Only vehicles without 4MATIC can be towed
with the front axle raised.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
Vehicles with 4MATIC may either be towed with
both axles on the ground or be loaded and trans- ported.
! The ignition must be switched off if you are
towing the vehicle with the front axle raised. Intervention by ESP
®
could otherwise dam-
age the brake system.
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 145).
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with automatic transmission:
shift the automatic transmission to position
j.
or X Vehicles with manual transmission:
depress the clutch pedal fully and shift to
neutral.
X Release the brake pedal.
X Release the electric parking brake.
X Deactivate tow-away protection (Y page 77).
X Deactivate automatic locking (Y page 229).
X Switch on the hazard warning lamps
(Y page 118).
X Turn the key in the ignition lock to position g
and leave the key in the ignition lock. Towing the vehicle away with all
wheels on the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 327).
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 145).
Vehicles with automatic transmission: The
automatic transmission automatically shifts to
position jwhen you open the driver's or front-
passenger door or when you remove the key
from the ignition lock. In order to ensure that the
automatic transmission stays in position i
when towing away the vehicle, you must
observe the following points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition
lock. Towing away and tow-starting
329Breakdown assistance Z

X
Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to position
i.
Vehicles with manual transmission: X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Depress the clutch pedal fully and engage
neutral.
Vehicles with manual or automatic trans-
mission:
X Leave the key in position 2in the ignition
lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 118).
i In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the turn
signals for the desired direction flash. When
you reset the combination switch, the hazard warning lamps start flashing again. Transporting the vehicle
4MATIC vehicles or vehicles with auto-
matic transmission !
When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged. All vehicles
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
X Vehicles with manual transmission:
depress the clutch pedal fully and shift to
neutral.
X Turn the key to position 2in the ignition lock
(Y page 144).
X Vehicles with automatic transmission:
turn the key to position
2in the ignition lock
(Y page 144).
X Shift the transmission to position i.
As soon as the vehicle is loaded:
X Secure the vehicle against rolling away by
applying the electric parking brake.
X Vehicles with manual transmission: fully
depress the clutch pedal and engage first or
reverse gear.
X Vehicles with automatic transmission:
shift the transmission to position
j.
X Turn the key to position gin the ignition lock
and remove it.
X Secure the vehicle.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. 330
Towing away and tow-startingBreakdown assistance

Vehicles with 4MATIC may only be either towed
away with both axles on the ground or be loadedup and transported.
If the vehicle has transmission damage or dam-
age to the front or rear axle, have it transported on a transporter or trailer.
In the event of damage to the electrical sys-
tem:
If the battery is defective, the automatic trans-
mission will be locked in position j. To shift the
automatic transmission to position i, you
must provide power to the vehicle's on-board
electrical system in the same way as when jump- starting (Y page 325).
Have the vehicle transported on a transporter or trailer. Tow-starting (emergency engine
starting)
! Do not tow-start vehicles with automatic
transmission. You could otherwise damage
the automatic transmission.
i You can find information on "Jump-starting"
under (Y page 325).
Before tow-starting, the following conditions
must be fulfilled: R the battery is connected
R the engine has cooled down
R the exhaust system has cooled down
When tow-starting, it is important that you
observe the safety notes (Y page 327) and the
legal requirements in each respective country.
X Switch on the hazard warning lamps
(Y page 118).
X Fit the towing eye (Y page 328).
X Secure the rigid towing bar or the towing
rope.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Turn the key to position 2in the ignition lock
(Y page 144).
X Depress the clutch pedal fully, engage second
gear and continue to keep the clutch pedal
fully depressed.
X Release the brake pedal.
X Tow-start the vehicle.
X Release the clutch pedal slowly; do not
depress the accelerator pedal while doing so. X
When the engine has been started, immedi-
ately depress the clutch pedal fully and shift
to neutral.
X Pull over at a suitable place and stop the vehi-
cle safely, paying attention to road and traffic
conditions.
X Use the electric parking brake to secure the
vehicle and prevent it from rolling away.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 329).
X Switch off the hazard warning lamps. Fuses
Important safety notes
G
WARNING
If you manipulate, bridge or replace a faulty
fuse with a fuse of a higher amperage, the
electric cables could be overloaded. This may result in a fire. There is a risk of an accident
and injury.
Always replace faulty fuses with specified newfuses of the correct amperage.
! Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the system concerned.
Only use fuses marked with an "S". Compo-
nents or systems could otherwise be dam-
aged.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it is
lying correctly on the fuse box. Moisture seep-
ing in or dirt could otherwise impair the oper- ation of the fuses.
The fuses in your vehicle disconnect faulty cir-
cuits. If a fuse blows, all the components in the circuit and their functions will fail.
Blown fuses must be replaced with fuses of the same rating, which you can recognise by the
colour and fuse rating. The fuse ratings are listed
in the fuse allocation chart.
The fuse allocation chart is in the fuse box in the front-passenger footwell (Y page 332).
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified special- Fuses
331Breakdown assistance Z

ist workshop, e.g. a Mercedes-Benz Service
Centre. Before replacing a fuse
X Secure the vehicle against rolling away
(Y page 166).
X Switch off all electrical consumers.
X Vehicles without KEYLESS-GO: remove the
key from the ignition lock.
X Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The vehicle electronics are now in position
g. This is the same as “key removed”.
The fuses are located in various fuse boxes: R Fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed in
the direction of travel
R Fuse box in the front-passenger footwell
The fuse allocation chart is on the fuse box in the front-passenger footwell (Y page 332).Fuse box in the engine compartment
G
WARNING
When the bonnet is open, and the windscreen wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windscreen wipers and
the ignition before opening the bonnet. X
Open the bonnet.
X Remove any existing moisture from the fuse
box using a dry cloth. X
To open: open clamps ;.
X Fold cover :up in the direction of the arrow
and remove it. X
To close: check whether the seal is lying cor-
rectly in cover :.
X Insert cover :at the back into openings =
on the fuse box.
X Fold down cover :. X
Hook clamps ;into the fuse box and close.
X Close the bonnet. Fuse box in the front-passenger foot-
well332
FusesBreakdown assistance

X
To open: open the front-passenger door.
X Remove the floormat.
X Fold out perforated floor covering :in the
direction of the arrow. X
To release cover =, press retaining
clamp ;.
X Fold out cover =in the direction of the arrow
to the catch.
X Remove cover =forwards.
Fuse allocation chart ?is located on the
lower right-hand side of cover =.
X To close: insert cover =on the left-hand side
of the fuse box into the retainer.
Cover =engages in the retainers.
X Fold down cover =until clamps ;lock
noticeably.
X Fold back perforated floor covering :.
X Fit the floormats. Fuses
333Breakdo wn assis tance Z

Important safety notes
G
WARNING
If wheels and tyres of the wrong size are used, the wheel brakes or suspension components
may be damaged. There is a risk of an acci-
dent.
Always replace wheels and tyres with those
that fulfil the specifications of the original
part.
When replacing wheels, make sure to fit the
correct:
R designation
R type
When replacing tyres, make sure to fit the
correct:
R designation
R manufacturer
R type G
WARNING
A flat tyre severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of accident.
Tyres without run-flat characteristics:
R do not drive with a flat tyre.
R immediately replace the flat tyre with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop.
Tyres with run-flat characteristics:
R pay attention to the information and warn-
ing notices on MOExtended tyres (tyres
with run-flat characteristics).
Accessories that are not approved for your vehi-
cle by Mercedes-Benz or are not being used cor- rectly can impair operating safety.
Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and enquire about:
R suitability
R legal stipulations
R factory recommendations Further information regarding wheels and tyres
can be found under "Wheel/tyre combinations"
(Y page 347).
You can ask for information regarding permitted
wheel/tyre combinations at a Mercedes-Benz
Service Centre.
Information on tyre pressures can be found:
R on the tyre pressure table in the fuel filler flap
(Y page 164)
R under "Tyre pressure" (Y page 337)
Modification work on the brake system and
wheels is not permitted. The use of spacers or
brake dust shields is not permitted. This inva-
lidates the general operating permit for the vehi-
cle.
i Further information on wheels and tyres can
be obtained at any qualified specialist work-
shop. Operation
Information on driving
Check the tyre pressure when the vehicle is
heavily laden and adjust prior to a trip.
While driving, pay attention to vibrations, noises
and unusual handling characteristics, e.g. pull-
ing to one side. This may indicate that the
wheels or tyres are damaged. If you suspect that
a tyre is defective, reduce your speed immedi-
ately. Stop the vehicle as soon as possible to
check the wheels and tyres for damage. Hidden tyre damage could also be causing the unusual
handling characteristics. If you find no signs of
damage, have the tyres and wheels checked at aqualified specialist workshop.
When parking your vehicle, make sure not to
squash the tyre. If you cannot avoid driving over
obstacles, e.g. kerbs, do so slowly and at an
obtuse angle only. You could otherwise damage
the wheel rims and tyres. Regular checking of wheels and tyres
G
WARNING
Damaged tyres can cause tyre inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident. 334
OperationWheels and ty
res

Check the tyres regularly for signs of damage
and replace any damaged tyres immediately.
Check wheels and tyres for damage at least
once a month. Check wheels and tyres after
driving off-road or on rough roads. Damaged
wheels can cause a loss of tyre pressure. Pay
particular attention to damage such as:
R cuts in the tyres
R punctures
R tears in the tyres
R bulges on the tyres
R deformation or severe corrosion on the
wheels
Regularly check the tyre tread depth and the
condition of the tread across the whole width of
the tyre (Y page 335). If necessary, turn the
front wheels to full lock to make it easier to
inspect the inner side of the tyre surface.
All wheels must have a valve cap to protect the valve against dirt and moisture. Do not fit any-
thing onto the valve other than the standard
valve cap or other valve caps specially approved
for your vehicle by Mercedes-Benz. Do not fit
any other valve caps or systems, e.g. tyre pres- sure monitors.
Check the pressure of all tyres regularly as well
as prior to long trips. Adjust the tyre pressures
as necessary (Y page 337).
Observe the notes on the emergency spare
wheel (Y page 348).
The service life of a tyre depends on various fac-
tors, including the following:
R driving style
R tyre pressure
R mileage Notes on the tyre tread
G
WARNING
Insufficient tyre tread will reduce tyre trac-
tion. The tyre is no longer able to dissipate
water. This means that on wet road surfaces, the risk of aquaplaning increases, in particularwhere speed is not adapted to suit the driving
conditions. There is a risk of accident.
If the tyre pressure is too high or too low, tyres may exhibit different levels of wear at differ- ent locations on the tyre tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tyres.
Minimum tyre tread depth for:
R summer tyres: 3 mm
R M+S tyres: 4 mm
For safety reasons, replace the tyres before
the legally prescribed limit for the minimum
tyre tread depth is reached. Selecting, fitting and replacing tyres
G
WARNING
Exceeding the stated tyre load-bearing capa-
city and the approved maximum speed could
lead to tyre damage or the tyre bursting. There is a risk of accident.
Therefore, only use tyre types and sizes
approved for your vehicle model. Observe the
tyre load rating and speed rating required for your vehicle.
Pay special attention to country-specific
requirements for tyre approval. These require-
ments may stipulate a specific tyre type for your
vehicle. Furthermore, the use of a specific tyre
type in certain regions and areas of operation
can be highly beneficial. You can find further
information regarding tyres at specialist tyre
retailers, at qualified specialist workshops or at
any Mercedes-Benz Service Centre.
R Use only tyres and wheels of the same type
and make.
Exception: it is permissible to fit a different
type or make in the event of a flat tyre.
Observe here the "MOExtended tyres (tyres
with run-flat characteristics)" section
(Y page 318).
R Fit only tyres of the correct size onto the
wheels.
R Run in new tyres at moderate speeds for the
first 100 km. They reach their full perform-
ance only after this distance. Operation
335Wheels and tyres Z

R
Do not drive with tyres that have too little
tread depth. This significantly reduces trac-
tion on wet roads (aquaplaning).
R Replace the tyres after six years at the latest,
regardless of wear.
Observe the notes on the emergency spare
wheel (Y page 348). MOExtended tyres (tyres with run-flat
characteristics)
With MOExtended tyres (tyres with run-flat char- acteristics), you can continue to drive your vehi-
cle even if there is a total loss of pressure in one or more tyres.
MOExtended tyres may be used only in conjunc-tion with an activated tyre pressure loss warning
system or with an activated tyre pressure mon-
itor and only on wheels specifically tested by
Mercedes-Benz.
Notes on driving with MOExtended tyres with a
flat tyre (Y page 318).
Vehicles with MOExtended tyres are not equip-
ped with a TIREFIT kit at the factory. It is there-
fore recommended that you additionally equip
your vehicle with a TIREFIT kit if you fit tyres that
do not feature run-flat characteristics, e.g. win-
ter tyres. A TIREFIT kit can be obtained from a
qualified specialist workshop. Winter operation
General notes
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (Y page 342). Driving with summer tyres
At temperatures below +7 †, summer tyres lose
elasticity and therefore traction and braking
power. Change the tyres on your vehicle to
M+S tyres. Using summer tyres at very cold
temperatures could cause tears to form,
thereby damaging the tyres permanently.
Mercedes-Benz cannot accept responsibility for
this type of damage. G
WARNING
Damaged tyres can cause tyre inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident.
Check the tyres regularly for signs of damageand replace any damaged tyres immediately. M+S tyres
G
WARNING
M+S tyres with a tyre tread depth of less than 4 mm are not suitable for use in winter as they
do not provide sufficient traction. There is a
risk of accident.
M+S tyres with a tread depth of less than
4 mm must be replaced.
At temperatures below +7 †, use winter tyres or all-season tyres. Both types of tyre are identified
by the M+S marking.
Only winter tyres bearing the isnowflake
symbol in addition to the M+S marking provide
the best possible grip in wintry road conditions. Only these tyres will allow driving safety sys-
tems such as ABS and ESP ®
to function opti-
mally in winter. These tyres have been devel-
oped specifically for driving in snow.
Use M+S tyres of the same make and tread on all
wheels to maintain safe handling characteris-
tics.
Always observe the maximum permissible
speed specified for the M+S tyres you have fit-
ted.
If you fit M+S tyres that have a lower maximum
permissible speed than that of the vehicle, affix
an appropriate warning label in the driver's field
of vision. This can be obtained at a qualified
specialist workshop.
Under these circumstances, you should also
restrict the maximum design speed of the vehi- cle using the permanent limiter to the maximumpermissible speed for the M+S tyres
(Y page 180). 336
Winter operationWheels and tyres

When you have fitted the M+S tyres:
X Check the tyre pressures (Y page 337).
X Restart the tyre pressure loss warning system
(Y page 339).
X Restart the tyre pressure monitor
(Y page 341).
Information about driving with an emergency
spare wheel (Y page 348). Snow chains
G
WARNING
If snow chains are fitted to the rear wheels,
they may scrape against the vehicle body or
chassis components. This could cause dam-
age to the vehicle or the tyres. There is a risk of an accident.
To avoid hazardous situations:
R never fit snow chains on the rear wheels
R always fit snow chains in pairs to the front
wheels.
! Vehicles with steel wheels:
if you fit snow
chains on steel wheels, you may damage the
hub caps. Remove the hub caps from the rel- evant wheels before fitting the snow chains.
For safety reasons, Mercedes-Benz recom-
mends that you use only snow chains that have been approved for Mercedes-Benz or that are of
an equivalent standard of quality. For more
information, please contact a qualified special-
ist workshop.
If you wish to fit snow chains, please bear the
following points in mind:
R snow chains cannot be fitted to all wheel/tyre
combinations. Permissible wheel-tyre combi- nations (Y page 347).
R use snow chains only if the road surface is
completely snow-covered. Remove the snow
chains as soon as possible when you come to
a road that is not snow-covered.
R local regulations may restrict the use of snow
chains. Observe the appropriate regulations if you wish to fit snow chains.
R do not exceed the maximum permissible
speed of 50 km/h.
R never use Parking Pilot when snow chains are
fitted (Y page 197). You may wish to deactivate ESP
®
when pulling
away with snow chains fitted. This allows the
wheels to spin in a controlled manner, achieving increased propulsive force (cut).
R Deactivate ESP ®
(all vehicles except
Mercedes-AMG vehicles) (Y page 73)
R Deactivate ESP ®
(Mercedes-AMG vehicles)
(Y page 73)
Information about driving with an emergency
spare wheel (Y page 348). Tyre pressure
Tyre pressure specifications
G
WARNING
Underinflated or overinflated tyres pose the
following risks:
R the tyres may burst, especially as the load
and vehicle speed increase.
R the tyres may wear excessively and/or
unevenly, which may greatly impair tyre
traction.
R the driving characteristics, as well as steer-
ing and braking, may be greatly impaired.
There is a risk of an accident.
Observe the recommended tyre pressure and check the tyre pressure of all the tyres includ-
ing the spare wheel:
R at least every two weeks
R when the load changes
R before embarking on a longer journey
R for changed operating conditions, e.g. off-
road driving
If necessary, correct the tyre pressure. G
WARNING
If you fit unsuitable accessories onto tyre
valves, the tyre valves may be overloaded and malfunction, which can cause tyre pressure
loss. Due to their design, retrofitted tyre pres-
sure monitors keep the tyre valve open. This
can also result in tyre pressure loss. There is a risk of accident. Tyre pressure
337Wheels and tyres
Z