MERCEDES-BENZ GLA SUV 2017 Owners Manual

Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! For cleaning your vehicle, do not use any of
the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
! Do not park up your vehicle for a long period
of time immediately after cleaning, particu-
larly after cleaning the wheel rim with wheel
cleaner. Wheel cleaner may lead to increased corrosion of the brake discs and pads. You
should therefore drive for a few minutes after
cleaning. By heating up the brakes, the brake
discs and pads dry. The vehicle can then be
parked up for a long period of time.
Regular care of your vehicle is a condition for
retaining quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency. !
When Distance Pilot DISTRONIC or the
HOLD function is activated, the vehicle
brakes automatically in certain situations.
To avoid damage to the vehicle, deactivate
Distance Pilot DISTRONIC and the HOLD
function in the following or similar situations:
R when towing away
R in a car wash
! Make sure that the automatic transmission
is in position Nwhen washing your vehicle in
a tow-through car wash. The vehicle could be
damaged if the transmission is in another
position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely
R the blower is switched off
R the windscreen wiper switch is at position
0
R the 360° camera or the reversing camera is
deactivated
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, wash off excess dirt
before cleaning the vehicle in an automatic car
wash.
After using an automatic car wash, wipe off the
wax from the windscreen and the windscreen
wiper blades. This will prevent smears and
reduce wiping noises caused by residue on the
windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet. 308
CareMaintenance and care

X
Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaner G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least 30 cm
between the vehicle and the high-pressure
cleaner nozzle. Information about the correct
distance is available from the equipment
manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R plug connectors
R lamps
R seals
R trim elements
R ventilation slots
Damage to seals or electrical components
can lead to leaks or failures.
! Vehicles with decorative film: parts of your
vehicle are covered with a decorative film.
Maintain a distance of at least 70 cm between
the parts of the vehicle covered with the film
and the nozzle of the high pressure cleaner.
Information about the correct distance is
available from the equipment manufacturer. Move the high-pressure cleaner nozzle
around whilst cleaning.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
X Remove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover and
rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse off
the treated areas afterwards.
X Remove coolant, brake fluid, tree resins, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Care and treatment of matt paintwork !
Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R vigorous rubbing with unsuitable materials
R frequent use of car washes
R washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matt paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances. Care
309Maintenance and care Z

Observe these notes if your vehicle has a clear
matt finish. This will help you to avoid damage to the paintwork due to incorrect treatment.
These notes also apply to light-alloy wheels with a clear matt finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remover and car shampoo from the range of approved Mercedes-Benz care
products. Cleaning vehicle parts
Cleaning the wheels G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up your vehicle for a long period
of time immediately after cleaning, particu-
larly after cleaning the wheel rim with wheel
cleaner. Wheel cleaner may lead to increased corrosion of the brake discs and pads. You
should therefore drive for a few minutes after
cleaning. By heating up the brakes, the brake
discs and pads dry. The vehicle can then be
parked up for a long period of time.
Cleaning the windows G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury. Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or wiper blades.
! Only fold the windscreen wipers away from
the windscreen when vertical. Otherwise, you
will damage the bonnet.
! Do not use dry cloths, abrasive cleaning
agents, solvents or solvent-based cleaning
agents to clean the inside of the windows/
windscreen. Do not touch the inside of the
windows/windscreen with hard items such
as an ice scraper or a ring. Otherwise, the
windows/windscreen could be damaged.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals and
pollen may under certain circumstances pre-
vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components.
X Clean the inside and outside of the windows
with a damp cloth and a cleaning agent that is
recommended and approved by Mercedes-
Benz.
Cleaning the wiper blades G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen orwiper blades.
! Only fold the windscreen wipers away from
the windscreen when vertical. Otherwise, you
will damage the bonnet.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph- ite coating could be damaged. This could
cause wiper noise.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly. 310
CareMaintenance and care

X
Fold the wiper arms away from the wind-
screen.
X Clean the wiper blades carefully using a damp
cloth.
X Fold the windscreen wipers back again before
switching on the ignition.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
exterior lighting.
X Clean the plastic lenses of the exterior light-
ing using a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths.
Cleaning the mirror turn signal !
Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
X Clean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the sensors !
If you clean the sensors with a high-pressure
cleaner, make sure that you keep a distance
of at least 30 cm between the vehicle and the high-pressure cleaner nozzle. Information
about the correct distance is available from
the equipment manufacturer. X
Clean sensors :of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the reversing camera !
Do not clean the camera lens and the area
around the reversing camera with a high-pres-
sure cleaner. X
Make sure that the vehicle is at a standstill
and the key is in position 2in the ignition
lock.
X Open the camera cover for cleaning via the
multimedia system; see the separate Owner's
Manual.
X To clean the reversing camera: use clean
water and a soft cloth to clean camera
lens :. Care
311Maintenance and care Z

Cleaning the exhaust tail pipes
G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as sanitary
cleanser or wheel cleaner.
! Mercedes-AMG vehicles with black exhaust
pipes: the black-chrome tailpipe finishers
should not be polished with a chrome polish.
They will otherwise lose their black sheen. For optimal care, the finishers should be rubbed
with a lightly oiled cloth after every car wash.
Commercially available engine and care oils
are suitable for this.
For heavier soiling, you can apply a fine paint- work polish with a microfibre cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing the vehicle.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Please note the care instructions in the
trailer coupling manufacturer's operating
instructions. X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the following:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display.
X Before cleaning the display, make sure that it
is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/LCD
display cleaner.
X Dry the display surface using a dry microfibre
cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to 312
CareMaintenance and care

become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Never attach the following to plastic surfa-
ces:
R stickers
R films
R perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come in contact with the plastic trim. This maintains the high-quality look of
the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change colour temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear
lever or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wood trim and trim elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
X Wipe the wooden trim and trim elements with
a damp, lint-free cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use a microfibre cloth to clean covers
made out of real leather, artificial leather or DINAMICA. If used frequently, this can dam-
age the cover.
Note that regular care is essential to make sure
that the appearance and comfort of the covers
are retained over time.
Genuine leather seat covers
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully with
a damp cloth and then wipe the covers
down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a qualified
specialist workshop.
Leather is a natural product.
It has natural surface properties, e.g.:
R unevenness in structure
R marks caused by growth and injury
R subtle colour differences
These are characteristics of leather and not
material faults.
Seat covers from other materials
! Observe the following when cleaning:
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid).
R clean cloth covers with a microfibre cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully, and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning results
depend on the type of dirt and how long it
has been there.
R Clean DINAMICA covers with a damp cloth.
Make sure that you wipe entire seat sec-
tions to avoid leaving visible lines.
Cleaning the seat belts G
WARNING
Seat belts may be severely weakened if
bleached or coloured. This may lead to the Care
313Maintenance and care
Z

seat belts, for example, tearing or failing in an
accident. There is an increased risk of injury,
possibly even fatal.
Never bleach or colour seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts at
temperatures above 80 † or in direct sun-
light.
X Use clean, lukewarm water and soap solution.
Cleaning the roof lining and carpets X
Roof lining: if it is very dirty, use a soft brush
or dry shampoo.
X Carpets: use the carpet and textile cleaning
agents recommended and approved by
Mercedes-Benz. 314
CareMaintenance and care

Where will I find...?
Reflective safety jacket
Removing and stowing the reflective
safety jacket The reflective safety jackets are located in front
door stowage compartments :. Reflective
safety jackets can also be stored in the rear door stowage compartments.
X To remove: pull out the safety jacket bag
containing the reflective safety jacket.
X Open the safety jacket bag and pull out the
reflective safety jacket.
X To stow: fold the reflective safety jacket, roll
it up and stow it in the safety jacket bag.
X Replace the safety jacket bag into stowage
compartment :.
i Remove a new reflective safety jacket from
its packaging material before sliding it into
the stowage compartment. The packaging
material may otherwise cause it to slip out or
make removing it difficult.
Observe the legal requirements for each indi-
vidual country. Notes on reflective safety jackets :
Maximum number of washes
; Maximum wash temperature
= Do not bleach
? Do not iron
A Do not use a tumble dryer
B Do not dry-clean
C This is a class 2 jacket
R The reflective safety jackets meet the require-
ments defined by the legal standard only:
- if the correct size is used and
- if the reflective safety jackets are correctly
fastened
R Before use, ensure that the reflective safety
jackets are clean and intact. The special prop-
erties may otherwise be compromised.
R The reflective safety jackets should be stored
in their original packaging in a dry place away
from sources of heat and light.
R The maximum number of washes specified is
not the only factor influencing the life span of the reflective safety jackets. Their life span
also depends on use, care, storage etc.
R The reflective safety jackets should be dis-
posed of and replaced with new ones:
- after 15 washes, and/or
- if the reflective strips have become
scratched, and/or
- if the backing material and/or reflective
strips have become soiled with dirt that
cannot be cleaned off, and/or
- the fluorescence has faded e.g. due to the
effects of sunlight
R Dispose of reflective safety jackets in an envi-
ronmentally responsible manner. To do so,
contact your local waste disposal company. Where will I find...?
315Breakdown assistance

Warning triangle
Removing/replacing the warning trian-
gle X
To remove: open the tailgate.
X Lift the luggage compartment floor upwards
(Y page 295).
X To release warning triangle :, push back the
retainers on the bracket.
X Remove warning triangle :from the bracket.
X To replace: place warning triangle :back
into the bracket and push down to secure.
X Fold down the luggage compartment floor.
X Close the tailgate.
Setting up the warning triangle X
Fold feet =out to the side.
X Fold side reflectors ;upwards to form a tri-
angle and lock them at the top using press
stud :. First-aid kit
X
Open the tailgate.
X To open the stowage compartment: turn
rotary knob :anticlockwise and fold down
cover ;. X
Remove first-aid kit =.
Check the expiry date on the first-aid kit at least once a year. Replace the contents if necessary,and replace any missing items. Fire extinguisher
The fire extinguisher is located underneath the
front of the driver's seat. 316
Where will I find...?Breakdown assistance

X
Pull tab :upwards.
X Remove fire extinguisher ;.
Have the fire extinguisher refilled after each use and checked every one or two years. It may oth-
erwise fail in an emergency.
Observe the legal requirements for each indi-
vidual country. Vehicle tool kit
General notes Vehicles with a TIREFIT kit: the TIREFIT kit is
located in the stowage well under the luggage
compartment floor.
Vehicles with a tyre-change tool kit: the tyre-
change tool kit is in the stowage well under the
luggage compartment floor.
Vehicles with an emergency spare wheel, see
"Removing the emergency spare wheel"
(Y page 348).
Apart from some country-specific variants, vehi- cles are not equipped with a tyre-change tool kit.Some tools for changing a tyre are specific to
the vehicle. For more information on which tyre-
changing tools are required and approved for
performing a tyre change on your vehicle, con-
sult a qualified specialist workshop.
Necessary tyre-changing tools may include, for
example:
R jack
R wheel chock
R Wheel wrench
R Centring pin
i The jack weighs approximately 3.4 kg.
The maximum load-bearing capacity of the
jack can be found on the adhesive label on the jack.
The jack is maintenance-free. If there is a
malfunction, please contact a qualified spe-
cialist workshop. Vehicles with a TIREFIT kit :
Tyre inflation compressor
; Towing eye
= Tyre sealant bottle
X Open the tailgate.
X Lift the luggage compartment floor upwards
(Y page 295).
X Use the TIREFIT kit (Y page 319) or remove it.
Towing eye =is located under tyre inflation
compressor :.
i The tyre inflation compressor weighs
approximately 1.2 kg.
The tyre inflation compressor is maintenance-
free. If there is a malfunction, please contact a qualified specialist workshop.
Vehicles with a tyre-change tool kit X
Open the tailgate.
X Lift the luggage compartment floor upwards
(Y page 295).
X Remove the tyre-change tool kit.
The tyre-change tool kit contains:
R Jack
R Wheel wrench
R One pair of gloves
R Folding wheel chock Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 318) Flat tyre
317Breakdown assistance