MERCEDES-BENZ GLA SUV 2018 Owner's Manual

General notes
The multimedia system section in this Opera-
tor's Manual describes the basic principles for
operation. More information can be found in theDigital Operator's Manual.
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle when driving, you may be distracted from
the traffic situation. You could also lose con-
trol of the vehicle. There is a risk of an acci-
dent.
Only operate this equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
The multimedia system calculates the route to
the destination without taking the following into
account, for example:
Rtraffic lights
Rstop and yield signs
Rparking or stopping restrictions
Rroad narrowing
Rother road and traffic rules and regulations
The multimedia system may give incorrect nav-
igation recommendations if the actual street/
traffic situation does not correspond with the
digital map's data.
For example:
Ra diverted route
Rthe road layout or the direction of a one-way
street has been changed
For this reason, you must always observe road
and traffic rules and regulations during your
journey. Road and traffic rules and regulations
always have priority over multimedia system
driving recommendations. Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving.
Please always use this feature instead of con-
sulting the map display for directions. Looking
at the icons or map display can distract you from
traffic conditions and driving, and increase the
risk of an accident.
This equipment complies with FCC radiation
exposure limits set forth for uncontrolled equip-
ment and meets the FCC radio frequency (RF)
Exposure Guidelines in Supplement C to OET65.
This equipment has very low levels of RF energy
that is deemed to comply without maximum
permissive exposure evaluation (MPE). How-
ever, it is
recommended to insta

ll it at a distance
of at least 8 inches (approx. 20 cm) between the
radiation source and a person's body (not
including limbs such as hands, wrists, feet and
legs).
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
Function restrictions
For safety reasons, some functions are restric-
ted or unavailable while the vehicle is in motion.
You will notice this, for example, because either
you will not be able to select certain menu items
or a message will appear to this effect.
Function restrictions239
Multimedia system
Z

Operating system
Overview
General notes
!Do not use the space in front of the display
for storage. Objects placed here could dam-
age the display or impair its function. Avoid
any direct contact with the display surface.
Pressure on the display surface may result in
impairments to the display, which could be
irreversible.
Wearing polarized sunglasses may impair your
ability to read the display.
The display has an automatic temperature-con-
trolled switch-off feature. The brightness is
automatically reduced if the temperature is too
high. The display may temporarily switch off
completely.
Cleaning instructions
!Do not touch the display. The display has a
very sensitive high-gloss surface; there is a
risk of scratching. If you have to clean the
screen, however, use a mild cleaning agent
and a soft, lint-free cloth.
The display must be switched off and have
cooled down before you start cleaning. Do not
apply pressure to the display surface when
cleaning it, as this could cause irreversible dam-
age to the display.
Switching the multimedia system
on/off
XPress the qcontrol knob.
Adjusting the volume
XTurn the qcontrol knob.
The volume is adjusted:
Rfor the currently selected media source
Rduring traffic or navigation announcements
Rin hands-free mode during an active call
Switching the sound on or off
XPress the 8button on the control panel.
If the audio output is switched off, the status
line will show the 8symbol. If you switch the media source or set the volume, the sound
is automatically switched on.
iNavigation announcements will be heard
even if the sound is muted.
Functions
The multimedia system has the following func-
tions:
RRadio mode
RMedia mode with media search
RSound systems
RNavigation system
COMAND: navigation via the hard drive
Audio 20: navigation via SD card
RCommunication functions
RSIRIUS Weather (COMAND)
RVehicle functions with system settings
RFavorites functions
Controller
The controller in the center console lets you:
Rselect menu items on the display
Renter characters
Rselect a destination on the map
Rsave entries
The controller can be:
Rturned 3
Rslid left or right 1
Rslid forwards or back 4
Rslid diagonally2
Rpressed briefly or pressed and held 7
Back button
You can use the%button to exit a menu or to
call up the main menu of the current operating
mode.
XTo exit the menu: briefly press the%
button.
The multimedia system changes to the next
higher menu level in the current operating
mode.
XTo call up the main menu: press the%
button for longer than two seconds.
The multimedia system changes to the main
menu of the current operating mode.
240Operating system
Multimedia system

Favorites button
You can assign predefinedfunction susin gth e
g favorite sbutto nand call them up by press-
ing th ebutto n (
Ypage 241).
Favorites
Calling up and exiting favorites
XTo call up :press th eg buttonon th econ-
troller .
XSelect afavorite ,e.g. Vehicl e.
The favorite sare displayed.
XTo exit :press th eg buttonagain .
Adding favorites
Adding predefined favorites
XPress th eg button.
XCOMAND: slide6thecontroller.
XAudio 20: slide5or6 thecontroller.
The men ubar is displayed.
XSelec tReassign.
The categories are displayed.
XSelec t acategory.
The favorite sare displayed.
XSelec t afavorite .
XCOMAND: to add thefavorite to th edesired
position ,tur nand press th econtroller.
If afavorite has already been added at this
position ,it will be overwritten.
XAudio 20: to add thefavorite to th edesired
position ,turn, slide 5or6 and press th e
controller.
If afavorite has already been added at this
position ,it will be overwritten.
Adding your own favorites
You can add climat econtrol as afavorite ,for
example.
XSelec tVehicl eQVehicle Settings.
XPress and hold th eg buttonuntil th e
favorite sare displayed.
XAd d a favorite to th edesired position .
If afavorite has already been added at this
position ,it will be overwritten.
Navigation mode
Important safety notes
GWARNIN G
If you operate information systems and com-
munication equipmen tintegrate din th evehi-
cle when driving ,you may be distracte dfrom
th etraffic situation .You could also lose con-
trol of th evehicle. Ther eis aris kof an acci-
dent.
Only operate this equipmen twhen th etraffic
situation permits. If you are no tsure that this
is possible ,park th evehicl epayin gattention
to traffic condition sand operate th eequip-
men twhen th evehicl eis stationary.
You must observ eth elegal requirements for th e
country in whic hyou are currentl ydriving when
operating th enavigation system.
General notes
Amon gother things, correct functioning of th e
navigation system depend son GPS reception .In
certai nsituations, GPS reception may be
impaired ,there may be interferenc eor there
may be no reception at all, e.g. in tunnels or
parking garages.
Audio 20 is equipped wit hGarmin
®MA PPILOT
(see th emanufacturer' soperating instructions).
The Garmin
®MA PPILOT operating instruction s
are store don th eSD car das aPD Ffile .The SD
car dbox contains aquic kguide .
The followin gdescription sapply to navigation
wit hCOMAND .Further information can be
foun din th eDigital Operator's Manual.
Selecting a route type and route options
Multimedia system:
XSelec tNav iQNavigation.
The map shows th evehicle's curren tposition .
XSlide6thecontroller.
XSelec tOption sQRout eSettings.
Notes for rout etypes:
REco Route
RDynami cTraffi cRoute
Operating system241
Multimedia system
Z

Traffic reports on the route for the route guid-
ance are taken into account (not available in
all countries).
RDynamic TRF. Route After Request
You can decide whether or not current trafficreports should be included in the route cal-
culation (not available in all countries).
RCalculate Alternative Routes
Different routes are being calculated. In order
to do so, instead of Start, select the menu
item Continue.
XTo avoid/use route options: selectAvoid
Options.
XSelect a route option.
Notes for route options:
RUse Toll Roads
The route calculation includes roads which
require you to pay a usage fee (toll).
RNumber of Occupants in the Vehicle:(only available in the USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address
Multimedia system:
XSelect NaviQNavigation.
The map shows the vehicle's current position.
XSlide 6the controller.
XSelect DestinationQAddress Entry.
Enter an address, e.g. as follows:
Rcity or ZIP code, street, house number
Rstate/province, city or ZIP code
Rcity or ZIP code, center
Rstreet, city or ZIP code, intersection
XSelect City.
The city in which the vehicle is currently loca-
ted (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out.
XEnter the city.
The Gsymbol: the location is contained on
the digital map multiple times.
XTo switch to the list: slide the5control-
ler.
XSelect the location.
If available, the ZIP code is shown. If there are
different ZIP codes available for the location,
the corresponding digits are displayed with an
X
.
XEnter the street and house number.
The address is in the menu.
Further options for destination entry:
Rsearch for a keyword
The keyword search finds destinations using
fragments of words.
Rselect the last destination
Rselect a contact
Rselect a POI
You can search for a POI by location, name or
telephone number.
Rselect destination on the map
Renter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions.
Rselect destinations from Mercedes-Benz
Apps
Rselect geo-coordinates
Calculating the route
Prerequisite: the address has been entered and
is in the menu.
XSelect StartorContinue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish
to end the current route guidance.
XSelect Cancel Active Route Guidanceor
Set as Intermediate Destination.
Cancel Active Route Guidancecancels
the current route guidance and starts route
calculation to the new destination.
Set as Intermediate Destination
adds
the new destination in addition to the existing
destination and opens the intermediate des-
tinations list.
242Operating system
Multimedia system

Connecting a mobile phone
(COMAND)
Requirements
For telephony via the Bluetooth®interface, you
require a Bluetooth®-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above.
Multimedia system:
XSelect VehicleQSystem Set‐tingsQActivate Bluetooth.
XActivate Bluetooth®O.
Mobile phone:
XActivate Bluetooth®and, if necessary, Blue-
tooth®visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth
®device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP (Phone
B ook Access Profile) and MAP (M essage
Access Profile) Bluetooth
®profiles, the follow-
ing information will be transmitted after you
connect:
RPhone book
RCall lists
RText messages and e-mail
iFurther information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
iIn the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372 ).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searching for and authorizing (connect-
ing) a mobile phone
Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author- ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the
manufacturer's operating instructions).
Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone
Multimedia system:
XSelect
Tel/®QConn.DeviceQSearch for PhonesQStartSearch.
The available mobile phones are displayed.
Symbols in the device list
Sym-
bolExplanation
ÏNew mobile phone found, not yet
authorized.
ÑMobile phone is authorized, but is
not connected.
Connecting a mobile phone
Authorization using Secure Simple Pairing:
XSelect mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.
XIf codes match: selectYeson the multimedia
system.
XConfirm code on the mobile phone. Depend-
ing on the mobile phone used, confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth
®profiles. The
prompt to confirm may take up to two
minutes to be displayed (see the manufactur-
er's operating instructions).
XIf the codes are different: selectNoon the
multimedia system.
The process is canceled.
Repeat authorization.
Operating system243
Multimedia system
Z

Authorization by entering a passkey (passcode):
XSelect the Bluetooth®name of the mobile
phone.
The input menu for the passkey is displayed.
XChoose a one to sixteen-digit number combi- nation as a passkey.
XEnter the passkey on the multimedia system.
XPress ¬to confirm.
XEnter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man-
ufacturer's operating instructions).
Connecting a mobile phone (Audio 20)
Requirements
For telephony via the Bluetooth®interface, you
require at least one Bluetooth®-capable mobile
phone depending on use of one-telephone
mode ortwo-telephone mode . The mobile
phone must support Hands-Free Profile 1.0 or
above.
In two-telephone mode you can use all the
functions of the multimedia system with the
main telephone . With theadditional tele-
phone , you can receive incoming calls.
Multimedia system:
XSelect VehicleQSystem Set‐tingsQActivate Bluetooth.
XActivate Bluetooth®O.
Mobile phone:
XActivate Bluetooth®and, if necessary, Blue-
tooth®visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth
®device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions). If the mobile phone supports the PBAP (
Phone
Book Access Profile) and MAP ( Message
A ccess Profile) Bluetooth
®profiles, the follow-
ing information is transmitted after you connect
the main telephone:
RPhone book
RCall lists
RText messages and e-mail
iFurther information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
iIn the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searching for and authorizing (connect-
ing) a mobile phone
Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author-ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the
manufacturer's operating instructions).
Searching for a mobile phone
Multimedia system:
XSelect Tel/®QConn. DeviceQCon‐nect New Device.
XSelectConnect via Vehicle.
XSelect mobile phone.
Connecting a mobile phone
XOne-telephone mode: selectConnect as
New Main Phone.
XTwo-telephone mode: selectConnect as
Additional Phonewhen a mobile phone is
already connected.
244Operating system
Multimedia system

XAuthorization using Secure Simple Pair-
ing:
A co de is displayed inthe multimedia system
and on the mob ilephone.
XConfirm co deon the mob ilephone. Depend-
ing on the mob ilephone used, confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth
®profile s. The
prompt to confirm may take up to two
minutes to be displayed (see the manufactur-
er's operating instructions).
XIf the codes are different: select Noon the
multimedia system.
The process iscanceled.
Repeat authorization.
or
XAuthorization by entering a passkey
(passcode): enter any one- to sixteen-digit
number sequence which you have chosen
yourself into the passkey input menu.
XPress ¬to confirm.
XEnter and confirm the passkey on the mob ile
phone. Dependin g on the mobilephone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profile s. The prompt to confirm may take up
to two minutes to be displayed (see the man-
ufacturer's operating instructions).
Symbols in the device manager
The symbols are shown in color depending on
their use.
SymbolExplanation
Mobile phone connected to the
multimedia system
Main telephone with full range of
functions
Ad ditional telephone for incoming
calls intwo telephone mode
Media mode
General notes
If you wish toplay external media sources, the
appropriate media mode must already beturned
on. Further information on media mode (see the
Digital Operator's Manual). The following external media sources can be
used:
RApple®devices (e.g. iPhone®)
RUSB devices (e.g. USB stick, MP3 player)
(Ypage 246)
RCD
RDVD (COMAND)
RSD cards
Rvia devices connected
byBluetooth®
iInformation on single CD/DVD drive or DVD
changer (see the Digital Operator's Manual).
Selecting using the device list
Multimedia system:
XSelectMediaQDevices.
The available media sources willbe shown.
The #dot indicates the current setting.
XSelect the media source.
Playable files are played.
Inserting/removing an SD card
Important safety notes
GWARNING
SD cardsare small parts. They can beswal-
lowed and cause choking. This poses an
increased risk of injury or even fatal injury.
Keep the SDcard out of the reach of ch ildren.
If a SD card is swallowed, seek medical atten-
tion immediately.
!If you are no longer using the SDcard,you
should remove it and store itoutside the vehi-
cle. High temperatures can damage the card.
Inserting an SD card
The SDcard slot islocated on the control panel.
XInsert the SDcard into the SDcard slot until
the SDcard engages. The side with the con-
tacts must face down.
Removing an SD card
XPress the SD card.
The SD card isejected.
XRemo vethe SDcard.
Operating system245
Multimedia system
Z

Connecting USB devices
XConnect the USB device to the USB port.
There are two USB ports in the stowage space
under the armrest.
XSelect the media source (Ypage 245).
246Operating system
Multimedia system

Loading guidelines
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle.
Observe the following notes when loading and
transporting a load:
RNever exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
The values are specified on the vehicle iden-
tification plate on the B-pillar of the driver's
door.
RThe cargo compartment is the preferred place
to carry objects.
RPosition heavy loads as far forward as possi-
ble and as low down in the cargo compart-
ment as possible.
RThe load must not protrude above the upper
edge of the seat backrests.
RAlways place the load against the rear or front seat backrests. Make sure that the seat
backrests are securely locked into place.
RAlways place the load behind unoccupied
seats if possible.
RUse the cargo tie-down rings and the parcel
nets to transport loads and luggage.
RUse cargo tie-down rings and fastening mate-
rials appropriate for the weight and size of theload.
RThe maximum load capacity of the stowage
well under the cargo compartment floor is
55 lbs (25 kg).
RSecure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges for
protection.
!Do not position the load on one part of the
folding cargo compartment floor only. The
maximum load capacity of the folding cargo
compartment floor is 220 lbs (100kg). Dis-
tribute the weight evenly to avoid damaging
the cargo compartment floor. Place a solid
board under the load if necessary. Please
note that the load on the cargo compartment floor will be increased when the load is lashed
down.
Stowage areas
Stowage spaces
Important safety notes
GWARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
Stowage areas247
Stowage and features
Z

RAlways stow objects in such a way that they
cannot be tossed about in these or similar
situations.
RAlways make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
REnsure that closable stowage spaces are
shut before beginning your journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the loading guidelines (
Ypage 247).
Stowage compartments in the front
Glove box
XTo open: pull handle :and open glove box
flap ;.
XTo close: fold glove box flap ;upwards until
it engages.
There is a pen holder at the top of the glove box
flap.
Eyeglasses compartment
XTo open: press marking :.
Make sure that the eyeglasses compartment is
always closed while the vehicle is in motion.
Stowage compartment in the front center
console
XTo open: press the marking on cover :.
iDepending on the vehicle equipment, there
may be an ashtray in the center console
instead of a storage compartment.
Stowage compartment in front of the arm-
rest (vehicles with automatic transmis-
sion)
XTo open: press the marking on cover :.
iYou can remove the non-slip mat and the
insert for cleaning. When removing the insert
you will have to overcome some slight resist-
ance.
248Stowage areas
Stowag ean d features