light MERCEDES-BENZ GLC 2018 Owner's Guide

SmartKey battery
Important safety notes
G WARNING
Batteries contain toxic and corrosive substan-
ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal
injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
H Environmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National guide-
lines must be observed during disposal. In Cal-
ifornia, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm .
Mercedes-Benz recommends that you have the
batteries replaced at a qualified specialist work-
shop. Checking the battery X
Press the 7 or 6 button.
The battery is working properly if battery
check lamp C lights up briefly.
The battery is discharged if battery check
lamp C does not light up briefly. X
Change the battery ( Y
page 81).
If the SmartKey battery is checked within the
signal reception range of the vehicle, pressing
the 7 or 6 button: R
locks or R
unlocks the vehicle
i You can get a battery at any qualified spe-
cialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery. X
Take the mechanical key out of the SmartKey
( Y
page 80).
X
Press mechanical key D into the SmartKey
opening in the direction of the arrow until bat-
tery compartment cover C opens. Do not
hold battery compartment cover C closed
while doing so. X
Remove battery compartment cover C .SmartKey 81
Opening and closing Z

Problem
Possible causes/consequences and P Solutions
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of the
SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function: X
Lock or unlock the vehicle using the mechanical key ( Y
page 85).X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary ( Y
page 340).
or X
Jump-start the vehicle ( Y
page 341).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 81) and replace it if necessary
( Y
page 81).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well. SmartKey 83
Opening and closing Z

could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 382).
You can limit the opening angle of the tailgate
( Y
page 90).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
You should preferably place luggage or loads in
the cargo compartment. Observe the loading
guidelines ( Y
page 290).
Tailgate object detection with revers-
ing feature Vehicles with remote tailgate closing:
The tailgate is equipped with automatic object
detection with reversing function. If a solid
object blocks or restricts the tailgate when auto-
matically opening, this procedure is stopped. If a
solid object blocks or restricts the tailgate when
automatically closing, the tailgate automatically
opens again slightly. Automatic object detection
with reversing function is only an aid. It is not a
substitute for your attentiveness when opening
and closing the tailgate. G WARNING
The reversing feature does not respond: R
to soft, light and thin objects, e.g. fingers R
over the last

Closing automatically
C
Closing buttonD
Locking button X
Press closing button C in the tailgate.
or X
Pull the tailgate down slightly.
You can release the tailgate as soon as the
tailgate starts to close.
When the driver's door is closed, you can simul-
taneously close the tailgate and lock the vehicle.
To do this, the SmartKey must be in the KEY-
LESS-GO detection range to the rear of the vehi-
cle. X
Press locking button D in the tailgate.
If KEYLESS-GO detects a SmartKey outside
the vehicle, the tailgate closes. The vehicle is
locked.
or X
Vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the SmartKey is located in the imme-
diate vicinity of the vehicle, press the T
button on the SmartKey.
You can release the button as soon as the
tailgate starts to close.
If KEYLESS-GO detects a SmartKey in the cargo
compartment, the tailgate is unlocked again
after closing.
If KEYLESS-GO detects a second SmartKey out-
side the vehicle, the tailgate remains locked.
If KEYLESS-GO detects a SmartKey in the cargo
compartment before the closing procedure
starts, the tailgate remains open. HANDS-FREE ACCESS
General notes With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the tailgate or stop the
procedure without using your hands. This is use-
ful if you have your hands full. To do this, make
a kicking movement under the bumper with your
foot.
Observe the following points: R
Carry your KEYLESS-GO key about your per-
son. The SmartKey must be at the rear of the
vehicle in the detection range of KEYLESS-
GO. R
When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise
lose your balance, for example on ice.
R
Always ensure that you only make the kicking
movement within the detection range of sen-
sors C . R
Stand at least 12 in (30 cm) away from the
rear area while doing so. R
Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly. R
HANDS-FREE ACCESS does not function dur-
ing engine start. R
Dirt caused by road salt or snow around sen-
sors C may restrict functionality.
Using the HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality. R
If a KEYLESS-GO key is at the rear of the vehi-
cle in the detection range of KEYLESS-GO,
HANDS-FREE ACCESS could be triggered.88
Cargo compartment
Opening and closing

! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Unlocking X
Remove the cargo compartment cover
( Y
page 296). X
Fold the rear seat backrest forward
( Y
page 293). X
Insert mechanical key D into opening C in
the paneling and push it in. X
Open the tailgate.
When you lock the vehicle, the cargo compart-
ment is also locked again.
Side windows
Important safety notes
G WARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
G WARNING
While closing the side windows, body parts in
the closing area could become trapped. There
is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody becomes trapped, release the switch or press
the switch to open the side window again.
G WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from traveling
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side window
only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying atten-
tion when closing a side window.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
while adjusting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the b
button to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each
door for the corresponding side window. Side windows 91
Opening and closing Z

Vehicles with KEYLESS-GO or KEYLESS-GO
start function: if the SmartKey is in close prox-
imity to the vehicle, the convenience closing
function is available.
When you lock the vehicle, you can simultane-
ously: R
close the side windows R
close the panorama roof with power tilt/slid-
ing panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblinds.
Notes on the automatic reversing feature for: R
the side windows ( Y
page 91)R
the panorama roof with power tilt/sliding
panel ( Y
page 95)
Using the SmartKey X
Press and hold the 7 button until the side
windows and the panorama roof with power
tilt/sliding panel are fully closed. X
Make sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed. X
Press and hold the 7 button again until the
roller sunblinds of the panorama roof with
power tilt/sliding panel are closed. X
To interrupt convenience closing: release
the 7 button.
Using KEYLESS-GO The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. The gap between
the SmartKey and the corresponding door han-
dle should not be greater than 3 ft (1 m). X
Touch recessed sensor surface C on the
door handle until the side windows and the
panorama roof with power tilt/sliding panel
are fully closed.
Make sure you touch only recessed sensor
surface C . X
Make sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed. X
Touch recessed sensor surface C on the
door handle again until the roller sunblinds of
the panorama roof with power tilt/sliding
panel close. X
To interrupt convenience closing: release
recessed sensor surface C on the door han-
dle.
Resetting the side windows If a side window can no longer be closed fully,
you must reset it. X
Close all the doors. X
Turn the SmartKey to position G or H in the
ignition lock. X
Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed ( Y
page 91). X
Hold the switch for an additional second.
If the side window opens again slightly: X
Immediately pull the corresponding switch on
the door control panel until the side window is
completely closed ( Y
page 91).X
Hold the switch for an additional second. X
If the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above.Side windows 93
Opening and closing Z

Problems with the side windows
G WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
Problem
Possible causes/consequences and P Solutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects. X
Close the side window.
A side window cannot be
closed and you cannot
see the cause. If a side window is obstructed during closing and reopens again
slightly: X
Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again
slightly: X
Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side windows are closed without the automatic reversing fea-
ture.
Panorama roof with power tilt/sliding
panel
Important safety notes In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
G WARNING
While opening and closing the sliding sunroof,
body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro-
cedures. If somebody becomes trapped: R
release the switch immediately, or R
during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
G WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.94
Panorama roof with power tilt/sliding panel
Opening and closing

G WARNING
At high speeds the raised sliding sunroof auto-
matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid-
ing sunroof lifts during opening.
! Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be
damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the slid-
ing sunroof is closed when you leave the vehi-
cle. The vehicle electronics can be damaged if
water enters the vehicle interior.
Resonance noises can occur in addition to the
usual airflow noises when the sliding sunroof is
open. They are caused by minor pressure fluc-
tuations in the vehicle interior. Change the posi-
tion of the sliding sunroof or open a side window
slightly to reduce or eliminate these noises.
Sliding sunroof reversing feature In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts the sliding sunroof during the closing
process, the sliding sunroof opens again auto-
matically. The automatic reversing feature is
only an aid and is no substitute for your attention
when closing the sliding roof.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
over the last 1/6 in (4 mm) of the closing
movement R
during resetting R
when closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped: R
release the switch immediately, or R
press the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the panorama roof with
power tilt/sliding panel
Opening and closing
C
To raise D
To open

the vehicle interior is reduced as a result. At low
speeds it raises again automatically.
You can also temporarily deactivate automatic
lowering. To do so, press the W switch. The
panorama roof with power tilt/sliding panel rai-
ses again automatically.
You can continue to operate the panorama roof
with power tilt/sliding panel after you switch off
the engine or remove the SmartKey. This func-
tion remains active for five minutes or until you
open a front door.
When a roof carrier is mounted the panorama
roof with power tilt/sliding panel cannot be
opened. The panorama roof with power tilt/slid-
ing panel can still be raised to allow ventilation
of the vehicle interior. If the panorama roof with
power tilt/sliding panel makes contact with a
roof carrier approved by Mercedes-Benz, the
sunroof will lower slightly but remain raised at
the rear.
Rain-closing feature The raised panorama roof with power tilt/sliding
panel automatically lowers when driving if it
starts to rain. The sliding sunroof is lowered
depending on: R
the road speed R
the intensity of the rain
You can manually cancel the automatic closing
procedure. Press or pull the W switch in any
direction.
To raise the panorama roof with power tilt/slid-
ing panel again, press the W switch in direc-
tion C .
The rain-closing feature is then deactivated until
you: R
press or pull the W switch in any direction
or R
turn the SmartKey to another position in the
ignition lock ( Y
page 136) Operating the roller sunblinds for the
panorama roof with power tilt/sliding
panel
Important safety notes
G WARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid-
ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun-
blind.
If somebody becomes trapped: R
release the switch immediately, or R
during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
The roller sunblinds shield the vehicle interior
from sunlight. The roller sunblinds can only be
opened and closed when the panorama roof
with power tilt/sliding panel is closed.
Roller sunblind reversing feature The roller sunblinds are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a roller sunblind during the closing
process, the roller sunblind opens again auto-
matically. However, the automatic reversing
feature is only an aid and is not a substitute of
your attentiveness when closing the roller sun-
blind.
G WARNING
The reversing feature does not react in par-
ticular to soft, light and thin objects, e.g. small
fingers. This means that the reversing feature
cannot prevent someone being trapped in
these situations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep area.96
Panorama roof wit h power tilt/sliding panel
Opening and closing

G WARNING
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding
sunroof closes with increased or maximum force. The reversing feature is then not active. Parts
of the body could be trapped in the closing area in the process. This poses an increased risk of
injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped: R
release the switch immediately, or R
press the switch in any direction during the automatic closing process
The closing process is stopped.
! If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact a
qualified specialist workshop.
Problem
Possible causes/consequences and P Solutions
The panorama roof with
power tilt/sliding panel
cannot be closed and
you cannot see the
cause. If the panorama roof with power tilt/sliding panel is obstructed during
closing and reopens again slightly: X
Immediately after it blocks, pull the W switch down again to the
point of resistance until the panorama roof with power tilt/sliding
panel is closed.
The panorama roof with power tilt/sliding panel is closed with more
force.
If the panorama roof with power tilt/sliding panel is obstructed again
during closing and reopens again slightly: X
Immediately after it blocks, pull the W switch down again to the
point of resistance until the panorama roof with power tilt/sliding
panel is closed.
The panorama roof with power tilt/sliding panel is closed without
the automatic reversing feature.98
Panorama roof with power tilt/sliding panel
Opening and closing