fuel MERCEDES-BENZ GLC 2019 User Guide

PRE-SAFE®takes the following measuresdepending on the hazardous situation detected:
Rthe front seat belts are pre-tensioned.
Rif the vehicle skids, the side windows and thesliding sunroof are closed.
Rvehicles with the memory function for thefront-passenger seat: the front-passengerseat is adjusted if it is in an unfavorable posi-tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE®slackens the belt
pre-tensioning. All settings made by PRE-SAFE®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
XMove the seat backrest or seat back slightlywhen the vehicle is stationary.The seat belt pre-tensioning is reduced andthe locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE®convenience function. Informa-tion about the convenience function can befound under "Belt adjustment" (Ypage 47).
PRE-SAFE®PLUS (anticipatory occu-
pant protection system PLUS)
Introduction
PRE-SAFE®PLUS is only available in vehicleswith the Driving Assistance package.
Using the radar sensor system, PRE-SAFE®
PLUS is able to detect that a frontal or rear-endcollision is imminent. In certain hazardous sit-
uations, PRE-SAFE®PLUS takes pre-emptivemeasures to protect the vehicle occupants.
Important safety notes
The intervention of PRE-SAFE®PLUS cannotprevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE®PLUS.
PRE-SAFE®PLUS does not intervene:
Rif the vehicle is backing up
Rwhen the vehicle is towing a trailer and thereis a risk of a rear-end collision
When driving, or when parking or exiting a park-ing space using Active Parking Assist, PRE-
SAFE®PLUS will not apply the brakes.
Function
PRE-SAFE®PLUS intervenes in certain situa-tions if the radar sensor system detects animminent frontal or rear-end collision.
PRE-SAFE®PLUS takes the following measuresdepending on the hazardous situation detected:
Rif the radar sensor system detects that ahead-on collision is imminent, the seat beltsare pre-tensioned.
Rif the radar sensor system detects that a rear-end collision is imminent:
-the brake pressure is increased if the driverapplies the brakes when the vehicle is sta-tionary.
-the seat belts are pre-tensioned.
The PRE-SAFE®PLUS braking application is can-celed:
Rif the accelerator pedal is depressed when agear is engaged
Rif the risk of a collision passes or is no longerdetected
Rif Active Distance Assist DISTRONIC indicatesan intention to intervene
If the hazardous situation passes without result-ing in an accident, the original settings arerestored.
Automatic measures after an acci-
dent
Immediately after an accident, the followingmeasures are implemented, depending on thetype and severity of the impact:
Rthe hazard warning lamps are switched on
Rthe emergency lighting is activated
Rthe vehicle doors are unlocked
Rthe front side windows are lowered
Rvehicles with a memory function: the electri-cally adjustable steering wheel is raised whenthe driver's door is opened
Rthe engine is switched off and the fuel supplyis cut off
Rvehicles with mbrace: automatic emergencycall
58Occupant safety
Safety

KEYLESS-GO start function
General notes
Bear in mind that the engine can be started byany of the vehicle occupants if there is a Smart-Key in the vehicle (Ypage 133).
Changing the settings of the locking
system
You can change the settings of the locking sys-tem. This means that only the driver's door andthe fuel filler flap are unlocked when the vehicleis unlocked. This is useful if you frequently travelalone.
XTo change the setting:press and hold downthe6and7buttons simultaneouslyfor approximately six seconds until the bat-tery check lamp (Ypage 80) flashes twice.
If the setting of the locking system is changedwithin the signal range of the vehicle, pressingthe7or6button:
Rlocks or
Runlocks the vehicle
The SmartKey now functions as follows:
XTo unlock:press the6button once.
XTo unlock centrally:press the6buttontwice.
XTo lock:press the7button.
XTo restore the factory settings:press andhold the6and7buttons simultane-ously for approximately six seconds until thebattery check lamp (Ypage 80) flashestwice.
The KEYLESS-GO functions can be changed asfollows:
XTo unlock the driver's door:touch the innersurface of the door handle on the driver'sdoor.
XTo unlock centrally:touch the inner surfaceof the door handle on the front-passengerdoor or the rear door.
XTo lock centrally:touch the outer sensorsurface on one of the door handles.
Mechanical key
General notes
If the vehicle can no longer be locked orunlocked with the SmartKey or KEYLESS-GO,use the mechanical key.
If you use the mechanical key to unlock andopen the driver's door, the anti-theft alarm sys-tem will be triggered. Switch off the alarm(Ypage 75).
If you unlock the vehicle using the mechanicalkey, the fuel filler flap will not be unlocked auto-matically.
XTo unlock the fuel filler flap:insert theSmartKey into the ignition lock.
Removing the mechanical key
XPush release catchCin the direction of thearrow and at the same time remove mechan-ical keyDfrom the SmartKey.
For further information about:
RLocking/unlocking the driver's door(Ypage 84)
RUnlocking the tailgate (Ypage 89)
Inserting the mechanical key
XPush mechanical keyDcompletely into theSmartKey until it engages and releasecatchCis back in its basic position.
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Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park positionP
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
You can open a door from inside the vehicleeven if it has been locked. You can only open therear doors from inside the vehicle if they are notsecured by the child-proof locks (Ypage 64). Ifthe vehicle has been locked with the SmartKeyor with KEYLESS-GO, opening a door from theinside will trigger the anti-theft alarm system.Switch off the alarm (Ypage 75).
XTo unlock and open a front door:pull doorhandleD.If the door is locked, locking knobCpops up.The door is unlocked and opens.
XTo unlock a rear door:pull the rear doorhandle.The locking knob on the rear door pops up andthe rear door unlocks.
XTo open a rear door:pull the rear door han-dle again.The rear door opens.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the vehiclefrom the inside. The buttons are on the driver’sdoor.
XTo unlock:press buttonC.
XTo lock:press buttonD.When the front-passenger door is closed, thevehicle is locked.
Meanwhile, the fuel filler flap will not be lockedor unlocked.
You cannot unlock the vehicle centrally from theinside if the vehicle has been locked with theSmartKey or KEYLESS-GO.
If the vehicle has been locked with the SmartKeyor with KEYLESS-GO, opening a door from theinside will trigger the anti-theft alarm system.Switch off the alarm (Ypage 75).
If a locked door is opened from the inside, theprevious unlock status of the vehicle will betaken into consideration if:
Rthe vehicle was locked using the locking but-ton for the central locking, or
Rlocked automatically
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take the SmartKey with you when leaving thevehicle, even if you only leave it for a short time.Pay attention to the important safety notes.
XDepress the brake pedal and keep itdepressed.
XPress the Start/Stop button once(Ypage 132).The engine starts.
Starting procedure via smartphone
Observe the important safety notes on startingthe engine (Ypage 133).
You can also start your engine via your smart-phone from outside the vehicle. In this case, thepreviously selected climate control setting isactivated. In this way you can cool or heat theinterior of the vehicle before starting the jour-ney.
Only start the engine via your smartphone if it issafe to start and run the engine where your vehi-cle is parked.
Observe the legal stipulations in the area whereyour vehicle is parked. Engine start via smart-phone may be limited to certain countries orregions.
You can execute a maximum of two consecutivestarting attempts via your smartphone. If youpress the start/stop button or insert the Smart-Key into the ignition lock, you can carry out twomore starting attempts with your smartphone.
The engine runs for ten minutes when startingwith the smartphone.
Once you have started the engine, you canswitch the engine off via your smartphone at anytime.
You can only start the engine via your smart-phone if:
Rthe SmartKey is in the ignition lock
Rpark position]is selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficientlycharged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started viayour smartphone before carrying out mainte-nance or repairs. You can prevent an enginestart via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen a side window
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission positionDorR,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission positionDorR,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pullingaway.
The vehicle locks centrally once you have pulledaway. The locking knobs in the doors drop down.
You can open the doors from the inside at anytime.
You can also deactivate the automatic lockingfeature, see the Digital Operator's Manual.
It is possible to shift the transmission from posi-tion]to the desired position only if youdepress the brake pedal. Only then is the park-ing lock released. If you do not depress thebrake pedal, the DIRECT SELECT lever can still
134Driving
Driving an d parking

be moved but the parking lock remainsengaged.
iUpshifts take place at higher engine speedsafter a cold start. This helps the catalytic con-verter to reach its operating temperaturemore quickly.
Information on the automatic release of theelectric parking brake (Ypage 155).
Pulling away with a trailer
To ensure that you do not roll backwards whenpulling away on an uphill slope, engage the elec-tric parking brake.
XPress and hold handleC.The electric parking brake continues to brakeand prevent the vehicle from rolling back-wards.
The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clusterremains on.
XDepress the accelerator pedal.
XAs soon as the vehicle/trailer combination isheld by the driving force of the engine, releaseleverC.The electric parking brake is released.
The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clustergoes out.
For further information on the electric parkingbrake, see (Ypage 154).
Hill start assist
Hill start assist helps you when pulling awayforward or in reverse on an uphill gradient. Itholds the vehicle for a short time after you haveremoved your foot from the brake pedal. Thisgives you enough time to move your foot from
the brake pedal to the accelerator pedal and todepress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on adownhill gradient.
Rthe transmission is in position\\
Rthe electric parking brake is applied.
RESP®is malfunctioning
ECO start/stop function
Introduction
The ECO start/stop function switches theengine off automatically if the vehicle is stoppedunder certain conditions.
The engine starts automatically when the driverwants to pull away again. The ECO start/stopfunction thereby helps you to reduce the fuelconsumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
Driving135
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figuring drive programIwith the multimedia sys-tem (see the Digital Operator's Manual).
Problems with the engine
ProblemPossible causes/consequences andPPSolutions
The engine does notstart.The HOLD function or Active Distance Assist DISTRONIC is activated.
XDeactivate the HOLD function (Ypage 170) or Active DistanceAssist DISTRONIC (Ypage 167).
XTry to start the engine again (Ypage 133).
The engine does notstart. The starter motorcan be heard.
RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position

ProblemPossible causes/consequences andPPSolutions
The engine is not runningsmoothly and is misfir-ing.
There is a malfunction in the engine electronics or in a mechanicalcomponent of the engine management system.
XOnly depress the accelerator pedal slightly.Otherwise, non-combusted fuel may get into the catalytic converterand damage it.
XHave the cause rectified immediately at a qualified specialist work-shop.
The coolant temperaturedisplay indicates a valuewithin the red band.
The coolant level is too low. The coolant is too hot and the engine is nolonger being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant tocool down.
XCheck the coolant level (Ypage 303). Observe the warning notesas you do so and add coolant if necessary.
DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information
Use the DYNAMIC SELECT switch to select thedrive program.
Available drive programs for Mercedes-AMG GLC 43 4MATIC:
S+Sport PlusParticularly sporty drivingcharacteristics
SSportSporty driving characteris-tics
CComfortComfortable and economi-cal driving characteristics
EEconomyParticularly economicaldriving characteristics
IIndividualIndividual settings
Available drive programs for Mercedes-AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+:
RACE(S‑MODEL)Driving characteristics suit-able for a race circuit
S+Sport PlusParticularly sporty drivingcharacteristics
SSportSporty driving characteris-tics
CComfortComfortable and economi-cal driving characteristics
IIndividualIndividual settings
Depending on the drive program selected thefollowing vehicle characteristics will change:
Rthe drive (engine and transmission manage-ment)
Rthe suspension
Rthe steering
Rthe driver assistance systems
RESP®(Mercedes-AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+)
Rthe position of the exhaust flap (Mercedes-AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+)
Rthe setting of the ECO start/stop function
Rthe availability of gliding mode
Rthe climate control
Further information on automatic drive programcharacteristics (Ypage 145).
Additionally, in drive programIyou can config-ure the respective vehicle characteristics usingthe multimedia system. You can find informa-tion about this under "DYNAMIC SELECT" in thevehicle's Digital Operator's Manual.
DYNAMIC SELECT switch139
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Gliding mode is deactivated under the followingconditions:
RYou depress the accelerator pedal.
RYou depress the brake pedal.
RYou change the transmission position(Ypage 141).
RYou switch to drive programRACE(Mercedes-AMG GLC 63 S 4MATIC),S+orS(Ypage 139).
Ryou activate manual gearshifting(Ypage 147).
Ryou leave the suitable speed range.
iIf you have selected the "Eco" or "Comfort"(Mercedes-AMG GLC 63 4MATIC/GLC 63 S 4MATIC) setting for the drive(engine and transmission management) indrive programI, you can also activate glidingmode. Information on DYNAMIC SELECT andon configuring drive programIwith the mul-timedia system (see the Digital Operator'sManual).
Towing a trailer
XDrive in the middle of the engine speed rangeon uphill gradients.
XManual shifting:depending on the uphill ordownhill gradient, shift into a gear(Ypage 147), in which the engine will run themiddle of the engine speed range.
This also applies if cruise control or ActiveDistance Assist DISTRONIC is activated.
Drive programs
All vehicles except Mercedes-AMG GLC
63 4MATIC+/GLC 63 S 4MATIC+
Drive program I (Individual)
In drive programIthe following properties of thedrive program can be selected:
Rthe drive (engine and transmission manage-ment)
and therefore indirectly the availability of glid-ing mode and the properties of the driverassistance systems
Rthe suspension
Rthe steering
Rthe availability of the ECO start/stop function
Rthe climate control
Information about configuring drive programIwith the multimedia system can be found under"DYNAMIC SELECT" in the vehicle's DigitalOperator's Manual.
Drive program S+ (Sport Plus)
Drive programS+is characterized by the fol-lowing:
Rthe vehicle exhibits particularly sporty drivingcharacteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.The fuel consumption possibly being higheras a result of the later automatic transmissionshift points.
Rthe suspension exhibits particularly stiffspringing and damping settings (vehicles withAIR BODY CONTROL).
Rgliding mode is not available.
Rthe ECO start/stop function is deactivated(Ypage 136).
Drive program S (Sport)
Drive programSis characterized by the follow-ing:
Rthe vehicle exhibits sporty driving character-istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.The fuel consumption possibly being higheras a result of the later automatic transmissionshift points.
Rthe suspension exhibits stiff springing anddamping settings (vehicles withAIR BODY CONTROL).
Rgliding mode is not available.
Rthe ECO start/stop function is activated(Ypage 136).
Drive program C (Comfort)
Drive programCis characterized by the follow-ing:
Rthe vehicle delivers comfortable, economicalhandling characteristics.
Rthe vehicle pulls away more gently in forwardand reverse gears, unless the acceleratorpedal is depressed fully.
Rthe vehicle has improved driving stability, forexample on slippery road surfaces.
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Roptimal fuel consumption resulting from theautomatic transmission shifting up sooner.The vehicle is driven in the low engine speedrange and the wheels are less likely to spin.
Rgliding mode is not available.
Rthe ECO start/stop function is activated(Ypage 136).
Drive program E (Economy)
Drive programEis characterized by the follow-ing:
Rthe vehicle exhibits particularly economicalhandling characteristics.
Rthe vehicle pulls away more gently in forwardand reverse gears, unless the acceleratorpedal is depressed fully.
Rthe vehicle has improved driving stability, forexample on slippery road surfaces.
Roptimal fuel consumption resulting from theautomatic transmission shifting up sooner.The vehicle is driven in the low engine speedrange and the wheels are less likely to spin.
Rduring deceleration, the engine is disconnec-ted from the drive train. The vehicle useskinetic energy and consumes less fuel.
Rthe cooling and heating output of the climatecontrol system has been reduced.
Rgliding mode is available.
Rthe ECO start/stop function is activated(Ypage 136).
Mercedes-AMG GLC 63 4MATIC+/GLC
63 S 4MATIC+
Drive program RACE (S‑MODEL)
TheRACEdrive program is characterized by thefollowing:
Rthe vehicle exhibits driving characteristicssuitable for the racetrack.
Rall vehicle systems are set for maximumsportiness.
Rthe gearshift recommendation gives youinformation for slowly warming up the driveassemblies and for adopting a fuel-efficientdriving style (Ypage 147). You can follow thegearshift recommendations at all times andshift gear accordingly using the steeringwheel paddle shifters. On the basis of thegearshift recommendation, using the steeringwheel paddle shifters, you can optimize the
drive train and engine operating mode at anytime.
Rif you have selected a gear manually, this willbe maintained until the vehicle speed increa-ses or decreases dramatically.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.the fuel consumption possibly being higher asa result of the later automatic transmissionshift points.
Rthe suspension exhibits particularly hardspringing and damping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off(Ypage 136).
Drive program S+ (Sport Plus)
Drive programS+is characterized by the fol-lowing:
Rthe vehicle exhibits particularly sporty drivingcharacteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.the fuel consumption possibly being higher asa result of the later automatic transmissionshift points.
Rthe suspension exhibits particularly hardspringing and damping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off(Ypage 136).
Drive program S (Sport)
Drive programSis characterized by the follow-ing:
Rthe vehicle exhibits sporty driving character-istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.the fuel consumption possibly being higher asa result of the later automatic transmissionshift points.
Rthe suspension exhibits stiff springing anddamping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off(Ypage 136).
146Automatic transmission
Driving and parking

Drive program C (Comfort)
Drive programCis characterized by the follow-ing:
Rthe vehicle delivers comfortable, economicalhandling characteristics.
Rthe vehicle pulls away more gently in forwardand reverse gears, unless the acceleratorpedal is depressed fully.
Rthe vehicle has improved driving stability, forexample on slippery road surfaces.
Roptimal fuel consumption resulting from theautomatic transmission shifting up sooner.The vehicle is driven in the low engine speedrange and the wheels are less likely to spin.
Rgliding mode is available.
Rthe ECO start/stop function is switched on(Ypage 136).
Drive program I (Individual)
In drive programIthe following properties of thedrive program can be selected:
Rthe drive (engine management)
and therefore indirectly the availability ofglide mode and the ECO start/stop functionas well as the properties of the driver assis-tance systems
Rthe transmission management
RESP®(Ypage 68)
Rthe suspension
and therefore indirectly the steering
Ractivation of the exhaust flap
To permanently shift the gears manually in driveprogramIusing the steering wheel paddle shift-ers, select theM(Manual) setting for the trans-mission management.
Information about configuring drive programIwith the multimedia system can be found under"DYNAMIC SELECT" in the vehicle's DigitalOperator's Manual.
Manual gear shifting
General notes
You can change gear yourself using the steeringwheel paddle shifters. The transmission must bein position[for this.
Depending on which steering wheel paddleshifter is pulled, the automatic transmission
immediately shifts into the next gear down orup, if permitted.
To use manual shifting, you have two options:
Rtemporary setting
Rpermanent setting
If you activate manual gearshifting, the multi-function display will show the current gear andcinstead of transmission position[.
If you deactivate manual gearshifting, the gearswill be shifted automatically again.
Temporary setting
XTo activate:shift the DIRECT SELECT lever toposition[.
XPull steering wheel paddle shifterCorD.
The temporary setting is active for a certainamount of time. In certain conditions, the mini-mum amount of time is extended, e.g. in thecase of lateral acceleration, overrun mode ordriving on steep terrain.
XTo deactivate:pull steering wheel paddleshifterDand hold it in place.
or
XUse the DIRECT SELECT lever to switch thetransmission position.
or
XUse the DYNAMIC SELECT switch to changethe drive program.
Permanent setting
!Mercedes-AMG vehicles:the automatictransmission does not shift up automaticallyeven when the engine limiting speed for thecurrent gear is reached. When the engine lim-iting speed is reached, the fuel supply is cut toprevent the engine from overrevving. Alwaysmake sure that the engine speed does not
Automatic transmission147
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