fuel MERCEDES-BENZ GLC 2019 Owners Manual

Index.......................................................4
Digital Operator's Manual..................26
Introduction ...........................................26
Operation ............................................... 26
Introduction.........................................27
Protecting the environment ...................27
Genuine Mercedes-Benz parts ...............27
Operator's Manual ................................. 28
Service and vehicle operation ................28
Operating safety .................................... 30
QR code for rescue card ........................ 32
Data stored in the vehicle ......................32
Information on copyright ....................... 34
At a glance...........................................35
Cockpit .................................................. 35
Instrument cluster .................................36
Multifunction steering wheel ................. 37
Center console ...................................... 38
Overhead control panel .........................41
Door control panel ................................. 42
Safety...................................................43
Panic alarm ............................................ 43
Occupant safety .................................... 43
Children in the vehicle ........................... 59
Pets in the vehicle ................................. 64
Driving safety systems ........................... 65
Protection against theft .........................75
Opening and closing...........................77
SmartKey ............................................... 77
Doors ..................................................... 83
Cargo compartment ...............................84
Side windows ......................................... 89
Sliding sunroof ....................................... 93
Seats, steering wheel and mirrors....96
Correct driver's seat position ................ 96
Seats ..................................................... 96
Steering wheel ..................................... 102
Mirrors ................................................. 104
Memory function ................................. 107
Lights and windshield wipers..........109
Exterior lighting ................................... 109
Interior lighting .................................... 113
Replacing bulbs ................................... 113
Windshield wipers ................................ 115
Climate control.................................119
Overview of climate control systems ... 119
Operating the climate control sys-
tems .................................................... 122
Air vents .............................................. 128
Driving and parking..........................130
Notes on breaking-in a new vehicle ..... 130
Driving ................................................. 130
DYNAMIC SELECT switch .................... 139
Automatic transmission ....................... 141
Refueling ............................................. 150
Parking ................................................ 152
Driving tips .......................................... 155
Driving systems ................................... 160
Towing a trailer .................................... 202
On-board computer and displays....208
Important safety notes ........................ 208
Displays and operation ........................ 208
Menus and submenus ......................... 212
Display messages ................................ 227
Warning and indicator lamps in the
instrument cluster ............................... 256
Multimedia system...........................268
General notes ...................................... 268
Important safety notes ........................ 268
Function restrictions ............................ 268
Operating system ................................ 269
Stowage and features......................278
Stowage areas ..................................... 278
Features .............................................. 289
2Contents

Driving Assistance PLUS package...197
Driving on flooded roads.................. 159
Driving safety system
Active Brake Assist .......................... 66
Crosswind Assist .............................71
Driving safety systems
ABS (Anti-lock Braking System) .......65
Active Brake Assist with cross-
traffic function................................. 72
ADAPTIVE BRAKE............................. 72
Adaptive Brake Assist ...................... 67
BAS (Brake Assist System) .............. 66
Distance warning function ............... 66
EBD (electronic brake force distri-
bution) ............................................. 72
ESP®(Electronic Stability Pro-
gram) ............................................... 68
Important safety information ........... 65
Overview .......................................... 65
STEER CONTROL ............................. 75
Driving system
Active Distance Assist
DISTRONIC .................................... 162
Active Distance Assist
DISTRONIC with Active Steering
Assist ............................................. 168
AIR BODY CONTROL ...................... 172
AMG sports suspension based on
AIR BODY CONTROL ...................... 174
Parking assist PARKTRONIC .......... 179
RACE START (Mercedes-AMG
vehicles) ........................................ 171
Driving systems
360°camera .................................. 187
Active Blind Spot Assist ................. 197
Active Lane Keeping Assist ............ 200
Active Parking Assist ..................... 175
ATTENTION ASSIST ........................ 191
Blind Spot Assist ............................ 193
Cruise control ................................ 160
Display message ............................ 244
Driving Assistance Plus package ... 197
HOLD function ............................... 170
Lane Keeping Assist ...................... 195
Lane Tracking package .................. 193
Rear view camera .......................... 182
Traffic Sign Assist .......................... 193
Driving tips
Active Distance Assist
DISTRONIC .................................... 167
Automatic transmission ................. 144
Brakes ........................................... 157
Break-in period .............................. 130
Downhill gradient ........................... 157
Drinking and driving ....................... 156
Driving in winter ............................. 159
Driving on flooded roads ................ 159
Driving on wet roads ...................... 159
Exhaust check ............................... 156
Fuel ................................................ 156
General .......................................... 155
Hydroplaning ................................. 159
Icy road surfaces ........................... 159
Important safety notes .................. 130
Limited braking efficiency on sal-
ted roads ....................................... 158
Snow chains .................................. 332
Subjecting brakes to a load ........... 158
The first 1000 miles (1500 km) ..... 130
Towing a trailer .............................. 203
Wet road surface ........................... 158
DVD video
Operating (on-board computer) ..... 217
see also Digital Operator's Man-
ual .................................................. 268
DYNAMIC SELECT switch
Automatic transmission ................. 139
Climate control (dual-zone auto-
matic climate control).................... 122
E
EASY-ENTRY feature
Function/notes............................. 103
EASY-EXIT feature
Function/notes............................. 103
EBD (electronic brake force distri-
bution)
Display message ............................ 230
Function/notes................................ 72
ECO display
Function/notes............................. 156
On-board computer ....................... 213
ECO start/stop function
Automatic engine start .................. 136
10Index

Dipping (automatic) ....................... 105
Folding in/out (automatically) ....... 105
Folding in/out (electrically)........... 105
Out of position (troubleshooting) ... 105
Setting ........................................... 105
Storing settings (memory func-
tion) ............................................... 107
Storing the parking position .......... 106
Eyeglasses compartment................. 279
F
Favorites
Overview ........................................ 271
Features............................................. 289
Filler cap
see Refueling
Flat tire
Changing a wheel/mounting the
spare wheel................................... 350
MOExtended tires.......................... 315
Preparing the vehicle ..................... 315
TIREFIT kit ...................................... 316
Floormats........................................... 298
Frequencies
Mobile phone ................................. 356
Two-way radio ................................ 356
Front wheel arch
Removing/installing the cover ....... 115
Front wheel arch cover
Installing/removing ....................... 115
Fuel
Additives ........................................ 360
Consumption statistics .................. 213
Displaying the current consump-
tion ................................................ 213
Displaying the range ...................... 213
Driving tips .................................... 156
E10 ................................................ 359
Fuel gauge....................................... 36
Gasoline ......................................... 359
Grade (gasoline)............................ 359
Important safety notes .................. 359
Problem (malfunction) ................... 152
Refueling ........................................ 150
Tank content/reserve fuel............. 359
Fuel filler flap
Closing ........................................... 152
Opening ......................................... 151
Fuel level
Calling up the range (on-board
computer) ...................................... 213
Fuel tank
Capacity ........................................ 359
Problem (malfunction) ................... 152
Fuses
Allocation chart ............................. 328
Before changing ............................. 327
Dashboard fuse box ....................... 328
Fuse box in the cargo compart-
ment .............................................. 328
Fuse box in the engine compart-
ment .............................................. 328
Fuse box in the front-passenger
footwell .......................................... 328
Important safety notes .................. 327
G
G-Meter (on-board computer,
Mercedes-AMG vehicles).................. 224
Garage door opener
Clearing the memory ..................... 298
General notes ................................ 295
Important safety notes .................. 296
Opening/closing the garage door..298
Problems when programming ........297
Programming (button in the rear-
view mirror) ................................... 296
Synchronizing the rolling code ....... 296
Gasoline............................................. 359
Gear indicator (on-board com-
puter, Mercedes-AMG vehicles)....... 223
Genuine parts...................................... 27
Glove box...........................................279
Google™ Local Search
see also Digital Operator's Man-
ual ..................................................268
H
Handling control system
see ESP®(Electronic Stability Program)
HANDS-FREE ACCESS.......................... 87
12Index

Setting the temperature ................ 123
Rear fog lamp
Display message ............................ 239
Switching on/off........................... 110
Rear seat (folding the backrest for-
wards/back)...................................... 281
Rear seat backrest
Display message ............................ 254
Rear seats
Display message ............................ 254
Rear view camera
"Reverse parking" function ............ 184
Cleaning instructions ..................... 309
Coupling up a trailer function ........ 186
Display in the multimedia system .. 183
General notes ................................ 182
Object detection (function/
notes)............................................ 186
Switching on/off........................... 183
Wide-angle function ....................... 186
Rear window defroster
Problem (malfunction) ................... 126
Switching on/off........................... 125
Rear-view mirror
Dipping (automatic) ....................... 105
Recuperation display........................ 213
Reflective safety jacket.................... 313
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 362
Refueling
Fuel gauge....................................... 36
Important safety notes .................. 150
Refueling process .......................... 151
see Fuel
Remote control
Garage door opener ....................... 295
Programming (garage door
opener) .......................................... 296
Replacing bulbs
High-beam headlamps................... 114
Important safety notes .................. 113
Installing/removing the cover
(front wheel arch) .......................... 115
Low-beam headlamps.................... 114
Overview of bulb types .................. 114
Replacing front bulbs (vehicles
with halogen headlamps) ............... 114
Turn signals (front) ......................... 115
Reporting safety defects.................... 31
Rescue card......................................... 32
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 243
Warning lamp ................................. 262
Residual heat (climate control)........ 126
Restraint system
Display message ............................ 235
Introduction ..................................... 43
Warning lamp ................................. 262
Warning lamp (function) ................... 44
Reversing feature
Side windows ................................... 90
Sliding sunroof ................................. 93
Tailgate ............................................ 85
Roadside Assistance (breakdown).... 29
Roll away protection
see HOLD function
Roller sunblind
Rear side windows......................... 290
Roof carrier........................................ 288
Roof lining and carpets (cleaning
guidelines)......................................... 312
Roof load (maximum)........................ 363
Route guidance
see also Digital Operator's Man-
ual .................................................. 268
Route guidance active...................... 214
S
Safety
Children in the vehicle ..................... 59
see Occupant safety
see Operating safety
Safety system
see Driving safety systems
SD card
Inserting/removing ........................ 276
Selecting ........................................ 217
SD memory card
see also Digital Operator's Man-
ual.................................................. 268
18Index

Search & Send
see also Digital Operator's Man-
ual .................................................. 268
Seat
Correct driver's seat position ........... 96
Seat belts
Adjusting the driver's and front-
passenger seat belt .........................47
Adjusting the height ......................... 47
center rear-compartment seat......... 47
Cleaning ......................................... 311
Correct usage .................................. 46
Fastening ......................................... 47
Important safety guidelines ............. 45
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 257
Warning lamp (function) ................... 48
Seats
Adjusting (AMG Performance
Seat) .............................................. 100
Adjusting (electrically) ..................... 98
Adjusting the 4-way lumbar sup-
port ................................................ 100
Adjusting the head restraint ............ 98
Calling up a stored setting (mem-
ory function) .................................. 107
Cleaning the cover ......................... 311
Folding the backrest (rear com-
partment) forwards/back .............. 281
Important safety notes .................... 96
Seat heating .................................. 100
Seat heating problem .................... 101
Seat ventilation .............................. 101
Seat ventilation problem ................ 101
Storing settings (memory func-
tion) ............................................... 107
Securing a load
see Securing cargo
Securing cargo.................................. 283
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 311
see Automatic transmission
Sensors (cleaning instructions)....... 309
Service menu (on-board com-
puter).................................................. 219
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 361
Coolant (engine) ............................ 361
Engine oil ....................................... 360
Fuel ................................................ 358
Important safety notes .................. 358
Refrigerant (air-conditioning sys-
tem) ............................................... 362
Washer fluid ................................... 362
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 268
Setting the language
see also Digital Operator's Man-
ual .................................................. 268
Setting the time
see also Digital Operator's Man-
ual .................................................. 268
Settings
Factory (on-board computer) ......... 223
On-board computer ....................... 219
SETUP (on-board computer,
Mercedes-AMG vehicles).................. 224
Side impact air bag............................. 50
Side marker lamp (display mes-
sage)................................................... 239
Side running board
Cleaning ......................................... 309
Side windows
Cleaning ......................................... 308
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Important safety information ........... 89
Opening/closing .............................. 90
Problem (malfunction) ..................... 92
Resetting ......................................... 92
Reversing feature ............................. 90
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 268
Ski and snowboard bag.................... 280
Sliding sunroof
Important safety notes .................... 93
Opening/closing .............................. 93
Problem (malfunction) ..................... 94
Resetting ......................................... 94
Index19

Summer tires
In winter ........................................332
Sun visor............................................ 290
Suspension settings
AIR BODY CONTROL ......................172
Suspension tuning
AMG sports suspension based on
AIR BODY CONTROL ......................174
SETUP (on-board computer,
Mercedes-AMG vehicles) ...............224
Switching air-recirculation mode
on/off................................................. 126
Switching on media mode
Via the device list.......................... 276
T
Tachometer........................................ 209
Tail lamps
Display message ............................ 239
Tailgate
Display message ............................ 254
Emergency unlocking ....................... 89
HANDS-FREE ACCESS ..................... 87
Important safety notes .................... 84
Limiting the opening angle ............... 89
object detection............................... 85
Opening dimensions ...................... 363
Opening/closing (automatically
from inside) ...................................... 88
Opening/closing (automatically
from outside) ................................... 85
Reversing feature ............................. 85
Tank content
Fuel gauge ....................................... 36
Technical data
Capacities ...................................... 358
Drawbar load (maximum) ............... 364
Information .................................... 356
Trailer loads................................... 364
Vehicle data ................................... 363
Telephone
Accepting a call (multifunction
steering wheel) .............................. 218
Authorizing a mobile phone (con-
necting) ......................................... 275
Connecting a mobile phone
(device manager) ........................... 275
Display message ............................ 255
Introduction ................................... 218
Menu (on-board computer) ............ 218
Number from the phone book ........ 218
Redialing ........................................ 219
Rejecting/ending a call ................. 218
see also Digital Operator's Man-
ual .................................................. 268
see Mobile phone
Temperature
Coolant (display in the instrument
cluster) .......................................... 209
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 223
Outside temperature ...................... 209
Setting (climate control)................ 123
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 223
Timing (RACETIMER)......................... 225
Tire pressure
Calling up (on-board computer) ..... 337
Checking manually ........................ 336
Display message ............................ 250
Maximum ....................................... 336
Not reached (TIREFIT) .................... 318
Notes ............................................. 334
Reached (TIREFIT) .......................... 318
Recommended ............................... 333
Using the TIREFIT kit ...................... 317
Tire pressure loss warning system
General notes ................................ 336
Important safety notes .................. 336
Restarting ...................................... 337
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 339
Function/notes............................. 337
General notes ................................ 337
Important safety notes .................. 338
Radio type approval for the tire
pressure monitor ........................... 340
Restarting ...................................... 339
Warning lamp ................................. 266
Warning message .......................... 339
Tire pressure sensors
Display message ............................ 251
Tire-change tool kit........................... 314
Index21

Data acquisition ............................... 32
Display message ............................ 252
Electronics .....................................356
Equipment ....................................... 28
Individual settings .......................... 219
Limited Warranty .............................32
Loading .......................................... 340
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 354
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 152
Parking for a long period ................ 155
Pulling away................................... 134
Raising ........................................... 351
Reporting problems ......................... 31
Securing from rolling away ............ 351
Technical data ............................... 356
Towing away .................................. 324
Transporting .................................. 326
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 363
Vehicle data
Dimensions .................................... 363
Vehicle emergency locking................ 84
Vehicle identification number
see VIN
Vehicle identification plate.............. 357
Vehicle level
AIR BODY CONTROL ...................... 173
Display message ............................ 244
Vehicle maintenance
see ASSYST PLUS
Video
Operating the DVD ......................... 217
see also Digital Operator's Man-
ual .................................................. 268
VIN
Seat ............................................... 358
Type plate ...................................... 357
W
Warning and indicator lamps
ABS ................................................ 259
Active Brake Assist ........................ 265
Airbag ............................................ 262
Brakes ........................................... 258
Coolant .......................................... 263
Distance warning ........................... 265
Engine diagnostics ......................... 262
ESP®.............................................. 259
ESP®OFF ....................................... 261
Fuel tank ........................................ 262
General notes ................................ 256
Overview .......................................... 36
Parking brake ................................ 262
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 262
Restraint system ............................ 262
Seat belt ........................................ 257
SPORT handling mode ................... 261
Steering ......................................... 267
Tire pressure monitor .................... 266
Warranty.............................................. 28
Washer fluid
Display message ............................ 255
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 268
Wheel and tire combinations
Tires ............................................... 354
Wheel bolt tightening torque........... 354
Wheel chock...................................... 351
Wheels
Changing a wheel.......................... 350
Checking ........................................ 330
Cleaning ......................................... 308
Important safety notes .................. 330
Information on driving .................... 330
Interchanging/changing ................ 350
Mounting a new wheel ................... 353
Mounting a wheel .......................... 351
Removing a wheel.......................... 353
Snow chains .................................. 332
Storing ........................................... 351
Tightening torque ........................... 354
Wheel size/tire size ....................... 354
24Index

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to

vehicle occupants while driving and thisdefect has already been repaired at leasttwice and Mercedes-Benz, LLC has beeninformed in writing of the necessity of arepair.
(2) the defect or malfunction, though less seri-ous than (1) above, has already beenrepaired at least four times and Mercedes-Benz has been informed in writing of thenecessity of a repair.
(3) the vehicle cannot be used for longer than30 calendar days because of repair workresulting from this or other substantialdefects or malfunctions.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
3 Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
Always bring the Maintenance Booklet with youwhen taking the vehicle to an authorizedMercedes-Benz Center. Your customer serviceadvisor will enter every service into your Main-tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-gram offers technical help in the event of abreakdown. Calls to the toll-free Roadside Assis-tance Hotline are answered by our agents 24hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)(USA)
1-800-387-0100 (Canada)
For additional information, refer to theMercedes-Benz Roadside Assistance Programbrochure (USA) or the "Roadside Assistance"section in the Service and Warranty Booklet(Canada). You will find both in the vehicle docu-ment wallet.
Change of address or change of own-
ership
In the event of a change of address, please sendus the "Notification of Address Change" in the
Service and Warranty Booklet or simply call theMercedes-Benz Customer Assistance Center(USA) at the hotline number1-800-FOR-MERCedes (1-800-367-6372) orCustomer Service Center (Canada) at1-800-387-0100. This will assist us in contact-ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-ature in the vehicle so that it is available to thenext owner.
If you have purchased a used car, please send usthe "Notification of Used Car Purchase" in theService and Warranty Booklet or simply call theMercedes-Benz Customer Assistance Center(USA) at the hotline number1-800-FOR-MERCedes (1-800-367-6372) orCustomer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observethe following points:
RService facilities or replacement parts maynot be readily available.
RLead-free fuel for vehicles with a catalyticconverter may not be available. Leaded fuelcan cause damage to the catalytic converter.
RThe fuel may have a considerably loweroctane number. Unsuitable fuel can causeengine damage.
Some Mercedes-Benz models are available fordelivery in Europe through our European Deliv-ery Program. For details, consult an authorizedMercedes-Benz Center or write to one of thefollowing addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Service and vehicle operation29
Introduction
Z

The following text is reproduced as required ofall manufacturers under Title 49, Code of U.S.Federal Regulations, Part 575 pursuant to theNational Traffic and Motor Vehicle Safety Act of1966.
If you believe that your vehicle has a defectwhich could cause a crash or could cause injuryor death, you should immediately inform theNational Highway Traffic Safety Administration(NHTSA) in addition to notifying Mercedes-BenzUSA, LLC.
If NHTSA receives similar complaints, it mayopen an investigation, and if it finds that a safetydefect exists in a group of vehicles, it may ordera recall and remedy campaign. However, NHTSAcannot become involved in individual problemsbetween you, your dealer, or Mercedes-BenzUSA, LLC.
To contact NHTSA, you may call the VehicleSafety Hotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153);go tohttp://www.safercar.gov; or write to: Administrator,NHTSA, 400 Seventh Street, SW., Washington,DC 20590.
You can also obtain other information aboutmotor vehicle safety from
http://www.safercar.gov
Limited Warranty
!Observe the notes in this Operator's Manualregarding the correct operation of your vehi-cle and possible damage to the vehicle. Dam-age to the vehicle which is caused by violationof these notes is not covered by theMercedes-Benz implied warranty or the newor used-vehicle warranty.
QR code for rescue card
The QR codes are secured in the fuel filler flapand on the opposite side on the B-pillar. In theevent of an accident, rescue services can usethe QR code to quickly find the appropriate res-cue card for your vehicle. The current rescuecard contains the most important informationabout your vehicle in a compact form, e.g. therouting of the electric cables.
You can find more information underwww.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage
A wide range of electronic components in yourvehicle contain data memories.
These data memories temporarily or perma-nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-ments the state of a component, a module, asystem or the surroundings.
This includes, for example:
Roperating conditions of system components.For example, fluid levels
Rthe vehicle's status messages and those of itsindividual components, e.g. number of wheelrevolutions/speed, deceleration in move-ment, lateral acceleration, accelerator pedalposition
Rmalfunctions and defects in important systemcomponents, e.g. lights, brakes
Rvehicle reactions and operating conditions inspecial driving situations, e.g. air bag deploy-ment, intervention of stability control sys-tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical natureand can be used to:
Rassist in recognizing and rectifying malfunc-tions and defects
Ranalyze vehicle functions, e.g. after an acci-dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle'smovements.
When your vehicle is serviced, technical infor-mation can be read from the event data memoryand malfunction data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranties
Rquality assurance
The vehicle is read out by employees of the ser-vice network (including the manufacturer) usingspecial diagnostic testers. More detailed infor-mation is obtained from it, if required.
32Data stored in the vehicle
Introduction