trailer MERCEDES-BENZ GLC 2019 User Guide

PRE-SAFE®takes the following measuresdepending on the hazardous situation detected:
Rthe front seat belts are pre-tensioned.
Rif the vehicle skids, the side windows and thesliding sunroof are closed.
Rvehicles with the memory function for thefront-passenger seat: the front-passengerseat is adjusted if it is in an unfavorable posi-tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE®slackens the belt
pre-tensioning. All settings made by PRE-SAFE®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
XMove the seat backrest or seat back slightlywhen the vehicle is stationary.The seat belt pre-tensioning is reduced andthe locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE®convenience function. Informa-tion about the convenience function can befound under "Belt adjustment" (Ypage 47).
PRE-SAFE®PLUS (anticipatory occu-
pant protection system PLUS)
Introduction
PRE-SAFE®PLUS is only available in vehicleswith the Driving Assistance package.
Using the radar sensor system, PRE-SAFE®
PLUS is able to detect that a frontal or rear-endcollision is imminent. In certain hazardous sit-
uations, PRE-SAFE®PLUS takes pre-emptivemeasures to protect the vehicle occupants.
Important safety notes
The intervention of PRE-SAFE®PLUS cannotprevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE®PLUS.
PRE-SAFE®PLUS does not intervene:
Rif the vehicle is backing up
Rwhen the vehicle is towing a trailer and thereis a risk of a rear-end collision
When driving, or when parking or exiting a park-ing space using Active Parking Assist, PRE-
SAFE®PLUS will not apply the brakes.
Function
PRE-SAFE®PLUS intervenes in certain situa-tions if the radar sensor system detects animminent frontal or rear-end collision.
PRE-SAFE®PLUS takes the following measuresdepending on the hazardous situation detected:
Rif the radar sensor system detects that ahead-on collision is imminent, the seat beltsare pre-tensioned.
Rif the radar sensor system detects that a rear-end collision is imminent:
-the brake pressure is increased if the driverapplies the brakes when the vehicle is sta-tionary.
-the seat belts are pre-tensioned.
The PRE-SAFE®PLUS braking application is can-celed:
Rif the accelerator pedal is depressed when agear is engaged
Rif the risk of a collision passes or is no longerdetected
Rif Active Distance Assist DISTRONIC indicatesan intention to intervene
If the hazardous situation passes without result-ing in an accident, the original settings arerestored.
Automatic measures after an acci-
dent
Immediately after an accident, the followingmeasures are implemented, depending on thetype and severity of the impact:
Rthe hazard warning lamps are switched on
Rthe emergency lighting is activated
Rthe vehicle doors are unlocked
Rthe front side windows are lowered
Rvehicles with a memory function: the electri-cally adjustable steering wheel is raised whenthe driver's door is opened
Rthe engine is switched off and the fuel supplyis cut off
Rvehicles with mbrace: automatic emergencycall
58Occupant safety
Safety

If KEYLESS-GO detects a SmartKey in the cargocompartment before the closing procedurestarts, the tailgate remains open.
HANDS-FREE ACCESS
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,you can open or close the tailgate or stop theprocedure without using your hands. This is use-ful if you have your hands full. To do this, makea kicking movement under the bumper with yourfoot.
Observe the following points:
RCarry your KEYLESS-GO key about your per-son. The SmartKey must be at the rear of thevehicle in the detection range of KEYLESS-GO.
RWhen making the kicking movement, makesure that you are standing firmly on theground and that there is sufficient clearanceto the rear of the vehicle. You could otherwiselose your balance, for example on ice.
RAlways ensure that you only make the kickingmovement within the detection range of sen-sorsC.
RStand at least 12 in (30 cm) away from therear area while doing so.
RDo not come into contact with the bumperwhile making the kicking movement. Other-wise, the sensors may not function correctly.
RHANDS-FREE ACCESS does not function dur-ing engine start.
RDirt caused by road salt or snow around sen-sorsCmay restrict functionality.
Using the HANDS-FREE ACCESS with a pros-thetic leg may restrict functionality.
RIf a KEYLESS-GO key is at the rear of the vehi-cle in the detection range of KEYLESS-GO,HANDS-FREE ACCESS could be triggered.The tailgate could thus be opened or closedunintentionally, for example, if you:
-install or remove the ball coupling.
-couple or uncouple a trailer.
-install or remove a rear-mounted bicyclerack.
-load/unload bicycles on/from a rear-mounted bicycle rack.
-sit on the edge of the cargo compartment.
-set something down or lift something upbehind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about yourperson in these situations or in situations sim-ilar to these. This will prevent unintentionalopening or closing of the tailgate.
Important safety notes
GWARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you make the kicking movement
only within the detection range of the sensors.
!If the SmartKey is within the rear detectionrange of KEYLESS-GO, the following situa-tions, for example, could lead to the uninten-tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft(3 m) away from the vehicle.
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be moved but the parking lock remainsengaged.
iUpshifts take place at higher engine speedsafter a cold start. This helps the catalytic con-verter to reach its operating temperaturemore quickly.
Information on the automatic release of theelectric parking brake (Ypage 155).
Pulling away with a trailer
To ensure that you do not roll backwards whenpulling away on an uphill slope, engage the elec-tric parking brake.
XPress and hold handleC.The electric parking brake continues to brakeand prevent the vehicle from rolling back-wards.
The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clusterremains on.
XDepress the accelerator pedal.
XAs soon as the vehicle/trailer combination isheld by the driving force of the engine, releaseleverC.The electric parking brake is released.
The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clustergoes out.
For further information on the electric parkingbrake, see (Ypage 154).
Hill start assist
Hill start assist helps you when pulling awayforward or in reverse on an uphill gradient. Itholds the vehicle for a short time after you haveremoved your foot from the brake pedal. Thisgives you enough time to move your foot from
the brake pedal to the accelerator pedal and todepress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on adownhill gradient.
Rthe transmission is in position\\
Rthe electric parking brake is applied.
RESP®is malfunctioning
ECO start/stop function
Introduction
The ECO start/stop function switches theengine off automatically if the vehicle is stoppedunder certain conditions.
The engine starts automatically when the driverwants to pull away again. The ECO start/stopfunction thereby helps you to reduce the fuelconsumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
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Gliding mode is deactivated under the followingconditions:
RYou depress the accelerator pedal.
RYou depress the brake pedal.
RYou change the transmission position(Ypage 141).
RYou switch to drive programRACE(Mercedes-AMG GLC 63 S 4MATIC),S+orS(Ypage 139).
Ryou activate manual gearshifting(Ypage 147).
Ryou leave the suitable speed range.
iIf you have selected the "Eco" or "Comfort"(Mercedes-AMG GLC 63 4MATIC/GLC 63 S 4MATIC) setting for the drive(engine and transmission management) indrive programI, you can also activate glidingmode. Information on DYNAMIC SELECT andon configuring drive programIwith the mul-timedia system (see the Digital Operator'sManual).
Towing a trailer
XDrive in the middle of the engine speed rangeon uphill gradients.
XManual shifting:depending on the uphill ordownhill gradient, shift into a gear(Ypage 147), in which the engine will run themiddle of the engine speed range.
This also applies if cruise control or ActiveDistance Assist DISTRONIC is activated.
Drive programs
All vehicles except Mercedes-AMG GLC
63 4MATIC+/GLC 63 S 4MATIC+
Drive program I (Individual)
In drive programIthe following properties of thedrive program can be selected:
Rthe drive (engine and transmission manage-ment)
and therefore indirectly the availability of glid-ing mode and the properties of the driverassistance systems
Rthe suspension
Rthe steering
Rthe availability of the ECO start/stop function
Rthe climate control
Information about configuring drive programIwith the multimedia system can be found under"DYNAMIC SELECT" in the vehicle's DigitalOperator's Manual.
Drive program S+ (Sport Plus)
Drive programS+is characterized by the fol-lowing:
Rthe vehicle exhibits particularly sporty drivingcharacteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.The fuel consumption possibly being higheras a result of the later automatic transmissionshift points.
Rthe suspension exhibits particularly stiffspringing and damping settings (vehicles withAIR BODY CONTROL).
Rgliding mode is not available.
Rthe ECO start/stop function is deactivated(Ypage 136).
Drive program S (Sport)
Drive programSis characterized by the follow-ing:
Rthe vehicle exhibits sporty driving character-istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.The fuel consumption possibly being higheras a result of the later automatic transmissionshift points.
Rthe suspension exhibits stiff springing anddamping settings (vehicles withAIR BODY CONTROL).
Rgliding mode is not available.
Rthe ECO start/stop function is activated(Ypage 136).
Drive program C (Comfort)
Drive programCis characterized by the follow-ing:
Rthe vehicle delivers comfortable, economicalhandling characteristics.
Rthe vehicle pulls away more gently in forwardand reverse gears, unless the acceleratorpedal is depressed fully.
Rthe vehicle has improved driving stability, forexample on slippery road surfaces.
Automatic transmission145
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braking maneuvers. Do not use cruise control orActive Distance Assist DISTRONIC.
If the vehicle threatens to skid or cannot bestopped when moving at low speed:
XShift the transmission to position\\.
The outside temperature indicator is notdesigned to serve as an ice-warning device andis therefore unsuitable for that purpose.Changes in the outside temperature are dis-played after a short delay.
Indicated temperatures just above the freezingpoint do not guarantee that the road surface isfree of ice. The road may still be icy, especially inwooded areas or on bridges. The vehicle couldskid if you fail to adapt your driving style. Alwaysadapt your driving style and drive at a speed tosuit the prevailing weather conditions.
You should pay special attention to road condi-tions when temperatures are around freezingpoint.
For more information on driving with snowchains, see (Ypage 332).
For more information on driving with summertires, see (Ypage 332).
Observe the notes in the "Winter operation" sec-tion (Ypage 332).
Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for inno-vative driver assistance and safety systemswhich enhance comfort and support the driver incritical situations. With these intelligent coordi-nated systems Mercedes-Benz has set a mile-stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces allelements of active and passive safety in one wellthought out system – for the safety of the vehi-cle occupants and that of other road users.
Further information on driving safety systems(Ypage 65).
Cruise control
General notes
Cruise control maintains a constant road speedfor you. It brakes automatically in order to avoidexceeding the set speed. Change into a lower
gear in good time on long and steep downhillgradients. This is especially important if thevehicle is laden or towing a trailer. By doing so,you will make use of the braking effect of theengine. This relieves the load on the brake sys-tem and prevents the brakes from overheatingand wearing too quickly.
Use cruise control only if road and traffic con-ditions make it appropriate to maintain a steadyspeed for a prolonged period. You can store anyroad speed above 20 mph (30 km/h).
Important safety notes
Cruise control can neither reduce the risk of anaccident if you fail to adapt your driving style noroverride the laws of physics. Cruise control can-not take into account the road, traffic andweather conditions. Cruise control is only anaid. You are responsible for maintaining a safedistance to the vehicle in front, for vehiclespeed, for braking in good time and for staying inlane.
Do not use cruise control:
Rin road and traffic conditions which do notallow you to maintain a constant speed, e.g. inheavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-erating could cause the drive wheels to losetraction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,heavy rain or snow
If there is a change of drivers, advise the newdriver of the speed stored.
iThe speed indicated in the speedometermay differ slightly from the speed stored.
Cruise control lever
CActivates or increases speed
DActivates or reduces speed
160Driving systems
Driving and pa rking

Rthe distance to the vehicle in front is too shortand thus the lane markings cannot be detec-ted
Rthe lane markings change quickly, e.g. lanesbranch off, cross one another or merge
Rthe road is narrow and winding
Rthere are highly variable shade conditions onthe roadway
The system is switched to passive and no longerassists you by performing steering interventionsif:
Ryou actively change lane
Ryou switch on the turn signal
Ryou take your hands off the steering wheel ordo not steer for a prolonged period of time
Once you have finished changing lanes, ActiveSteering Assist automatically reactivates.
Active Steering Assist cannot provide assis-tance:
Ron very sharp corners
Rwhen towing a trailer
Rwhen a loss of tire pressure or a defective tirehas been detected and displayed
Observe the important safety notes on ActiveDistance Assist DISTRONIC (Ypage 162).
The steering interventions are carried out with alimited steering moment. The system requiresthe driver to keep his hands on the steeringwheel and to steer himself.
If you do not steer yourself or if you take yourhands off the steering wheel for a prolongedperiod of time, the system will first alert you witha visual warning. A steering wheel symbolappears in the multifunction display. If you havestill not started to steer and have not taken holdof the steering wheel after five seconds at thelatest, a warning tone also sounds to remind youto take control of the vehicle. Active SteeringAssist is then switched to passive. Active Dis-tance Assist DISTRONIC remains active.
Activating Active Steering Assist
XPress buttonD.Indicator lampClights up. TheActiveActiveSteering Assist OnSteering Assist Onmessage appears onthe multifunction display. Active SteeringAssist is activated.
Information in the multifunction display
If Active Steering Assist is activated but notready for a steering intervention, steering wheelsymbolCappears in gray. If the system pro-vides you with support by means of steeringinterventions, symbolCis shown in green.
Deactivating Active Steering Assist
XPress buttonD.Indicator lampCgoes out. TheActiveActiveSteeringSteeringAssistAssistOffOffmessage appears onthe multifunction display. Active SteeringAssist is deactivated.
When Active Distance Assist DISTRONIC isdeactivated or not available, Active SteeringAssist is deactivated automatically.
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for safe maneuvering, parking and exiting aparking space. Make sure that no persons, ani-mals or objects are in the path of your vehicle.
When Parking Assist PARKTRONIC is deactiva-ted, Active Parking Assist is also unavailable.
For vehicles with a trailer tow hitch installed, theminimum length for parking spaces is slightlylonger.
If you have attached a trailer to your vehicle, youshould not use Active Parking Assist. Once theelectrical connection is established betweenyour vehicle and the trailer, Active ParkingAssist is no longer available. Parking AssistPARKTRONIC is deactivated for the rear area.
GWARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
result in a collision with another road user.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park-
ing Assist parking procedure.
!If they cannot be avoided, drive over obsta-cles such as curbs slowly and at an obtuseangle. Otherwise, you may damage thewheels or tires.
Active Parking Assist may possibly indicateparking spaces which are not suitable for park-ing, for example:
Rwhere parking or stopping is prohibited
Rin front of driveways or entrances and exits
Ron unsuitable surfaces
Parking tips:
ROn narrow roads, drive as close to the parkingspace as possible
RParking spaces that are littered or overgrownmight be identified or measured incorrectly
RParking spaces that are partially occupied bytrailer drawbars might not be identified assuch or be measured incorrectly
RSnowfall or heavy rain may lead to a parkingspace being measured inaccurately
RPay attention to the warning messages ofParking Assist PARKTRONIC during the park-ing procedure (Ypage 181).
RYou can intervene in the steering procedureto correct it at any time. Active Parking Assistis then deactivated
RWhen transporting a load which protrudesfrom your vehicle, you should not use ActiveParking Assist
Rnever use Active Parking Assist when snowchains are installed
RAlways pay attention to the specified tirepressure for your vehicle. This has a directinfluence on the parking characteristics of thevehicle.
Use Active Parking Assist for parking spaces:
Rparallel or at right angles to the direction oftravel
Ron straight roads, not bends
Ron the same level as the road, e.g. not on thepavement
Detecting parking spaces
Objects located above the detection range ofActive Parking Assist will not be detected whenthe parking space is measured. These are nottaken into account when the parking procedureis calculated, e.g. overhanging loads, tail sec-tions or loading ramps of trucks. Active ParkingAssist may therefore guide you into the parkingspace too early.
GWARNING
If there are objects above the detection range:
RActive Parking Assist may steer too early
Rthe vehicle may not stop in front of these
objects
This could cause a collision. There is a risk of
an accident.
If objects are located above the detection
range, stop and deactivate Active Parking
Assist.
Further information about the detection range(Ypage 180).
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Driving and parking

Active Parking Assist does not assist you park-ing in spaces at right angles to the direction oftravel if:
Rtwo parking spaces are located directly nextto one another
Rthe parking space is directly next to a lowobstacle such as a low curb
Ryou park forwards
Active Parking Assist does not assist you park-ing in spaces that are parallel or at right anglesto the direction of travel if:
Rthe parking space is on a curb
Rthe system reads the parking space as beingblocked, for example by foliage or grass pav-ing blocks
Rthe area is too small for the vehicle to maneu-ver into
Rthe parking space is bordered by an obstacle,e.g. a tree, a post or a trailer
CDetected parking space on the left
DParking symbol

Parking Assist PARKTRONIC is only an aid. It isnot a replacement for your attention to yourimmediate surroundings. You are alwaysresponsible for safe maneuvering, parking andexiting a parking space. Make sure that thereare no persons, animals or objects in the maneu-vering area while maneuvering and parking in/leaving parking spaces.
!When parking, pay particular attention toobjects above or below the sensors, such asflower pots or trailer drawbars. Parking AssistPARKTRONIC does not detect such objectswhen they are in the immediate vicinity of thevehicle. You could damage the vehicle or theobjects.
The sensors may not detect snow and otherobjects that absorb ultrasonic waves.
Ultrasonic sources such as an automatic carwash, the compressed-air brakes of a truck ora pneumatic drill could cause Parking AssistPARKTRONIC to malfunction.
Parking Assist PARKTRONIC may not functioncorrectly on uneven terrain.
!If you do not need the trailer tow hitch,remove the detachable ball coupling. ParkingAssist PARKTRONIC measures the minimumdetection range to an obstacle from thebumper, not the ball coupling.
Parking Assist PARKTRONIC is activated auto-matically when you:
Rswitch on the ignition
Rshift the transmission to position[,^or\\
Parking Assist PARKTRONIC is deactivated atspeeds above 11 mph (18 km/h). It is reactiva-ted at lower speeds.
Parking Assist PARKTRONIC is deactivated forthe rear area when you establish an electricalconnection between your vehicle and a trailer.
Range of the sensors
Parking Assist PARKTRONIC does not take intoaccount obstacles located:
Rbelow the detection range, such as persons,animals or objects
Rabove the detection range, e.g. overhangingloads, tail sections or loading ramps of trucks
CSensors in the front bumper, left-hand side(example)
CApprox. 24 in (approx. 60 cm) (corners)
DApprox. 32 in (approx. 80 cm) (corners)

Rif there is a sudden change in temperature,e.g. when driving into a heated garage in win-ter
Rif the camera lens is dirty or obstructed.Observe the notes on cleaning(Ypage 309)
Rif the rear of your vehicle is damaged. In thiscase, have the camera position and settingchecked at a qualified specialist workshop
The field of vision and other functions of the rearview camera may be restricted due to additionalaccessories on the rear of the vehicle (e.g.license plate holder, rear bicycle rack).
The rear view camera is protected from rain-drops and dust by means of a flap. When the rearview camera is activated, this flap opens.
The flap closes again when:
Ryou have finished the maneuvering process
Ryou switch off the engine
Ryou open the cargo compartment
Observe the notes on cleaning (Ypage 309).
For technical reasons, the flap may remain openbriefly after the rear view camera has beendeactivated.
Activating/deactivating the rear view
camera
XTo activate:make sure that theActiva‐Activa‐
tion by R geartion by R gearfunction is selected in themultimedia system (see the Digital Operator'sManual).
XEngage reverse gear.The rear view camera flap opens. The multi-media system shows the area behind the vehi-cle with guide lines.
The image from the rear view camera is avail-able throughout the maneuvering process.
XTo switch the function mode for vehicleswith trailer tow hitch:using the controller,select symbolCfor the "Reverse parking"function or symbolDfor "Coupling up atrailer".The symbol of the selected function is high-lighted.
XTo deactivate:shift the transmission to posi-tion].
or
XDrive forwards at a speed greater than 7 mph(12 km/h).
Multimedia display
The rear view camera may show a distorted viewof obstacles, show them incorrectly or not at all.The rear view camera does not show objects inthe following positions:
Rvery close to the rear bumper
Runder the rear bumper
Rin the area immediately above the tailgatehandle
!Objects not at ground level may appear tobe further away than they actually are, e.g.:
Rthe bumper of a parked vehicle
Rthe drawbar of a trailer
Rthe ball coupling of a trailer tow hitch
Rthe rear section of an HGV
Ra slanted post
Use the guidelines only for orientation.Approach objects no further than the bottom-most guideline.
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