jump start MERCEDES-BENZ GLC 2019 Owners Manual

Maintenance and care......................299
Engine compartment ........................... 299
ASSYST PLUS ...................................... 303
Care ..................................................... 305
Breakdown assistance.....................313
Where will I find...? .............................. 313
Flat tire ................................................ 315
Battery (vehicle) .................................. 319
Jump-starting ....................................... 322
Towing and tow-starting ...................... 324
Fuses ...................................................327
Wheels and tires...............................330
Important safety notes ........................ 330
Operation ............................................ 330
Winter operation .................................. 332
Tire pressure ....................................... 333
Loading the vehicle .............................. 340
All about wheels and tires ................... 343
Changing a wheel ................................ 350
Wheel/tire combination ......................354
Technical data...................................356
Information regarding technical data ... 356
Vehicle electronics .............................. 356
Identification plates .............................357
Service products and filling capaci-
ties ...................................................... 358
Vehicle data ......................................... 363
Trailer tow hitch ................................... 364
Contents3

Automatic car wash (care)...............305
Automatic engine start (ECO start/
stop function)....................................136
Automatic engine switch-off (ECO
start/stop function).......................... 136
Automatic headlamp mode.............. 109
Automatic transmission
Accelerator pedal position ............. 144
Changing gear ............................... 144
DIRECT SELECT lever ..................... 141
Display message ............................ 252
Double-clutch function .................. 144
Drive program ................................ 145
Drive program display.................... 142
Driving tips .................................... 144
DYNAMIC SELECT switch .............. 139
Emergency running mode .............. 150
Engaging drive position .................. 142
Engaging neutral ............................ 142
Engaging park position automati-
cally ............................................... 141
Engaging reverse gear ................... 142
Engaging the park position ............ 141
Gearshift recommendation ............ 149
Gliding mode................................. 144
Kickdown ....................................... 144
Manual shifting .............................. 147
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 223
Overview ........................................ 141
Permanent setting ......................... 147
Problem (malfunction) ................... 150
Pulling away ................................... 134
Starting the engine ........................ 133
Steering wheel paddle shifters ...... 147
Trailer towing ................................. 145
Transmission position display
(DIRECT SELECT lever) ................... 142
Transmission positions .................. 143
Automatic transmission emer-
gency mode....................................... 150
Axle load, permissible (trailer tow-
ing)...................................................... 365
B
Back button....................................... 269
Backup lamp
Display message ............................ 239
Bag hook............................................ 283
Ball coupling
Installing ........................................ 204
Removing ....................................... 206
BAS (Brake Assist System)................. 66
Battery (SmartKey)
Checking .......................................... 80
Important safety notes .................... 80
Replacing ......................................... 80
Battery (vehicle)
Charging ........................................ 321
Display message ............................ 241
Important safety notes .................. 319
Jump starting ................................. 322
Belt warning......................................... 48
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 220
Display message ............................ 246
Notes/function .............................. 193
see Active Blind Spot Assist
Blower
see Climate control
Bluetooth®
Searching for a mobile phone ........ 275
see also Digital Operator's Man-
ual .................................................. 268
Brake
Active Brake Assist with cross-
traffic function ................................. 72
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 233
Notes ............................................. 361
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 233
Brakes
ABS .................................................. 65
Adaptive Brake Assist ...................... 67
6Index

Automatic engine switch-off .......... 136
Deactivating/activating ................. 137
General information ....................... 136
Important safety notes.................. 135
Introduction ................................... 135
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP®(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tion System)
Emergency
Automatic measures after an acci-
dent ................................................. 58
Emergency braking
see BAS (Brake Assist System)
Emergency release
Driver's door.................................... 84
Vehicle ............................................. 84
Emergency Tensioning Devices
Activation ......................................... 55
Emergency unlocking
Tailgate ............................................ 89
Emissions control
Service and warranty information .... 28
Engine
Check Engine warning lamp ........... 262
Display message ............................ 240
ECO start/stop function ................ 135
Engine number ............................... 358
Irregular running ............................ 138
Jump-starting ................................. 322
Starting (important safety notes)... 133
Starting problems .......................... 138
Starting the engine with the
SmartKey ....................................... 133
Starting via smartphone ................ 134
Starting with the Start/Stop but-
ton ................................................. 133
Switching off .................................. 153
Tow-starting (vehicle) ..................... 327
Engine electronics
Problem (malfunction) ................... 138
Engine oil
Adding ........................................... 301
Additives ........................................ 361
Checking the oil level ..................... 300
Checking the oil level using the
dipstick .......................................... 301
Checking the oil level using the
on-board computer........................ 301
Display message ............................ 242
Filling capacity ............................... 361
General notes ................................ 360
Notes about oil grades ................... 360
Notes on oil level/consumption .... 300
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 223
Engine oil additives
see Additives (engine oil)
Entering an address
see also Digital Operator's Man-
ual .................................................. 268
ESC (Electronic Stability Control)
see ESP®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 224
Characteristics ................................. 69
Crosswind Assist ............................. 71
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 70
Deactivating/activating (notes,
except Mercedes-AMG vehicles) ...... 69
Display message ............................ 228
Function/notes................................ 68
General notes .................................. 68
Important safety information ........... 68
Trailer stabilization ........................... 71
Warning lamp ................................. 259
ETS/4ETS (Electronic Traction Sys-
tem)...................................................... 68
Exhaust
see Exhaust pipe
Exhaust check................................... 156
Exhaust pipe
Cleaning ......................................... 309
Exterior lighting
Cleaning ......................................... 308
Setting options .............................. 109
see Lights
Exterior mirrors
Adjusting ....................................... 104
Index11

Handwriting recognition
Switching text reader function
on/off ............................................ 271
Touchpad ....................................... 270
Hazard warning lamps...................... 111
Head restraints
Adjusting (electrically) .....................99
Adjusting (manually) ........................ 99
Adjusting (rear) ................................ 99
Adjusting the fore-and-aft posi-
tion manually ................................... 99
Important safety notes.................... 98
Head-up display
Adjusting the brightness ................ 222
Displays and operating .................. 211
Function/notes............................. 211
Important safety notes .................. 211
Selecting displays .......................... 221
Setting the position ....................... 222
Storing settings (memory func-
tion) ............................................... 107
Switching on or off ......................... 211
Headlamps
Display message ............................ 239
Fogging up ..................................... 112
see Automatic headlamp mode
Heating
see Climate control
High beam flasher............................. 110
High-beam headlamps
Adaptive Highbeam Assist ............. 111
Display message ............................ 239
Replacing bulbs............................. 114
Switching on/off........................... 110
Hill start assist.................................. 135
HOLD function
Activating ....................................... 170
Activation conditions ..................... 170
Deactivating ................................... 170
Display message ............................ 247
Function/notes............................. 170
General notes ................................ 170
Home address
see also Digital Operator's Man-
ual .................................................. 268
Hood
Closing ........................................... 300
Display message ............................ 254
Important safety notes .................. 299
Opening ......................................... 299
Horn...................................................... 35
HUD
see Head-up display
Hydroplaning..................................... 159
I
Ignition lock
see Key positions
Immobilizer.......................................... 75
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator.... 300
Inspection
see ASSYST PLUS
Instrument cluster
Overview .......................................... 36
Warning and indicator lamps ........... 36
Instrument cluster lighting.............. 208
Interior lighting
Automatic control .......................... 113
Control ........................................... 113
Overview ........................................ 113
Reading lamp ................................. 113
iPod®
see also Digital Operator's Man-
ual .................................................. 268
J
Jack
Using ............................................. 351
Jump starting (engine)...................... 322
K
Key positions
SmartKey ....................................... 131
Start/Stop button .......................... 132
KEYLESS-GO
Activating ......................................... 78
Convenience closing feature ............ 91
Deactivation ..................................... 78
Locking ............................................ 78
Removing the Start/Stop button ... 132
Index13

ProblemPossible causes/consequences andPPSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of theSmartKey.
XHave the vehicle and SmartKey checked at a qualified specialistworkshop.
If the vehicle can also not be locked/unlocked using the remote con-trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 84).
XHave the vehicle and SmartKey checked at a qualified specialistworkshop.
The engine cannot bestarted using the Smart-Key.
The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interiorlighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 321).
or
XJump-start the vehicle (Ypage 322).
or
XConsult a qualified specialist workshop.
The engine cannot bestarted using the Start/Stop button. The Smart-Key is in the vehicle.
The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 80) and replace it if necessary(Ypage 80).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost themechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
82SmartKey
Opening and closing

XTo reduce the tire pressure:depress pres-sure release buttonCnext to pressuregaugeD.
XWhen the tire pressure is correct, unscrew thefiller hose from the valve of the sealed tire.Tire sealant may escape when the filler hose isunscrewed.
XScrew the valve cap onto the tire valve of thesealed tire.
XPull the tire sealant bottle out of the tire infla-tion compressor.
The filler hose remains attached to the tiresealant bottle.
XDrive to the nearest qualified specialist work-shop and have the tire changed there.
XHave the tire sealant bottle replaced as soonas possible at a qualified specialist workshop.
XHave the tire sealant bottle replaced everyfour years at a qualified specialist workshop.
Battery (vehicle)
12 V battery – important safety notes
Special tools and expert knowledge are requiredwhen working on the battery, e.g. removal andinstallation. You should therefore have all workinvolving the battery carried out at a qualifiedspecialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car-
ried out at a qualified specialist workshop.
For further information about ABS and ESP®,see (Ypage 65) and (Ypage 68).
All vehicles except vehicles with a lithium-ion battery:
GWARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms whencharging the battery as well as when jump-start-ing.
Always make sure that neither you nor the bat-tery is electrostatically charged. A build-up ofelectrostatic charge can be caused, for exam-ple:
Rby wearing clothing made from syntheticfibers
Rdue to friction between clothing and seats
Rif you push or pull the battery across the car-pet or other synthetic materials
Rif you rub the battery with a cloth
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
Battery (vehicle)319
Breakdo wn assis tan ce
Z

RMake sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
All vehicles:
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
!Have the battery regularly checked at aqualified specialist workshop.
Comply with the service intervals in the Main-tenance Booklet, or contact a qualified spe-cialist workshop for more information.
!Always have work on batteries carried out ata qualified specialist workshop.
Should it, in exceptional circumstances, beabsolutely necessary to disconnect the 12-volt battery yourself, please observe the fol-lowing:
RSecure the vehicle to prevent it from rollingaway.
RSwitch off the ignition.
RDisconnect the negative terminal first andthen the positive terminal.
The transmission is locked in position]after disconnecting the battery.
After the work has been done, install the bat-tery and replace the cover of the positive ter-minal clamp firmly.
Comply with safety precautions and take pro-tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking areprohibited when handling the bat-tery. Avoid creating sparks.
Electrolyte or battery acid is corro-sive. Avoid contact with skin, eyes orclothing. Wear suitable protectiveclothing, especially gloves, apronand faceguard. Immediately rinseelectrolyte or acid splashes off withclean water. Contact a physician ifnecessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-mends that you only use batteries which havebeen tested and approved for your vehicle by
320Battery (vehicle)
Breakdown assistance

Mercedes-Benz. These batteries provideincreased impact protection to prevent vehicleoccupants from suffering acid burns should thebattery be damaged in the event of an accident.
In order for the battery to achieve the maximumpossible service life, it must always be suffi-ciently charged.
Like other batteries, the vehicle battery maydischarge over time if you do not use the vehicle.In this case, have the battery disconnected at aqualified specialist workshop. You can alsocharge the battery with a charger recommendedby Mercedes-Benz. Contact a qualified special-ist workshop for further information.
Have the battery charge state checked morefrequently if you use the vehicle mainly for shorttrips or if you leave it standing idle for a lengthyperiod. Consult a qualified specialist workshopif you wish to leave your vehicle parked for a longperiod of time.
Remove the SmartKey if you park the vehicleand do not require any electrical consumers.The vehicle will then use very little energy, thusconserving battery power.
Charging the 12 V battery
Vehicles with a lithium-ion battery:
!Only use battery chargers with a maximumcharging voltage of 14.4 V.
All vehicles except vehicles with a lithium-ion battery:
!Only use battery chargers with a maximumcharging voltage of 14.8 V.
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases
can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
All vehicles:
!Only charge the battery using the jump-starting connection point.
The jump-starting connection point is in theengine compartment (Ypage 322).
XOpen the hood.
XConnect the battery charger to the positiveterminal and ground point in the same orderas when connecting the donor battery in thejump-starting procedure (Ypage 322).
Keep away from fire and open flames. Do notlean over a battery. Never charge the battery if itis still installed in the vehicle, unless you use abattery charger which has been tested andapproved by Mercedes-Benz. A battery chargerunit specially adapted for Mercedes-Benz vehi-cles and tested and approved by Mercedes-Benz is available as an accessory. It permits thecharging of the battery in its installed position.Contact an authorized Mercedes-Benz Centerfor further information and availability. Read thebattery charger's operating instructions beforecharging the battery.
All vehicles except vehicles with a lithium-ion battery:if the warning and indicator lampson the instrument cluster do not light up at lowtemperatures, it is very likely that the dis-charged battery has frozen. In this case you mayneither jump-start the vehicle nor charge thebattery. The service life of a thawed-out batterymay be shorter. The starting characteristics canbe impaired, particularly at low temperatures.Have the thawed-out battery checked at a quali-fied specialist workshop.
Vehicles with a lithium-ion battery:at lowtemperatures, do not charge a battery which hasbeen removed using a battery charger. Allow the
Battery (vehicle)321
Breakdown assistance
Z

battery to warm up gently first, if necessary.Otherwise, the service life can be shortened andthe starting characteristics impaired, especiallyat low temperatures.
Jump-starting
For the jump-starting procedure, use only the jump-starting connection point in the engine com-partment, consisting of a positive terminal and a ground point.
All vehicles except vehicles with a lithium-ion battery:
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
GWARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
GWARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
RNever place metal objects or tools on a battery.
RIt is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
RWhen jump-starting, make sure that the battery poles with identical polarity are connected.
RIt is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
RNever connect or disconnect the battery terminals while the engine is running.
GWARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures arelow, it is probably because the discharged battery has frozen. In this case, you may neither chargethe battery nor jump-start the vehicle. The service life of a thawed-out battery may be shorter. Thestarting characteristics can be impaired, particularly at low temperatures. Have the thawed batterychecked at a qualified specialist workshop.
All vehicles:
322Jump-starting
Breakdown assistance

!Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could bedamaged by the non-combusted fuel.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, theengine can be jump-started from another vehicle or from a donor battery using jumper cables.Observe the following points:
RThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-start the vehicle using a donor battery or a jump-starting device.
Ryou may only jump-start the vehicle when the engine and exhaust system are cold.
RAll vehicles except vehicles with a lithium-ion battery:do not start the engine if the batteryis frozen. Let the battery thaw first.
RJump-starting may be performed only using batteries with a nominal voltage of 12 V.
ROnly use jumper cables which have a sufficient cross-section and insulated terminal clamps.
RIf the battery is fully discharged, leave the battery that is being used to jump-start connected fora few minutes before attempting to start. This charges the battery slightly.
RMake sure that the two vehicles do not touch.
Make sure that:
RThe jumper cables are not damaged.
RBare parts of the terminal clamp do not come into contact with other metal parts while the jumpercables are connected to the battery.
RThe jumper cables cannot come into contact with parts that can move when the engine is running,such as the V-belt pulley or the fan.
XSecure the vehicle by applying the electric parking brake.
XShift the transmission to position].
XMake sure that the ignition is switched off. All indicator lamps in the instrument cluster must beoff. When using the SmartKey, turn the SmartKey to positionZin the ignition lock and remove it(Ypage 131).
XSwitch off all electrical consumers, e.g. rear window defroster, lighting, etc.
XOpen the hood.
iRight-hand-drive vehicle:the jump-starting connection points may be located on the otherside of the vehicle.
Position numberkidentifies the charged battery of the other vehicle or an equivalent jump-startingdevice.
Jump-starting323
Breakdown assistance
Z