MERCEDES-BENZ GLC 2020 Owners Manual

Com
ponents damag edinthis wa yma yfa il
une xpec tedly. #
Donotus ehigh- press urecle ani ng
eq uipme ntwith round -spr ay nozzl esto
cle an your vehicle. #
Damag edtires orsuspension compo‐
nent smus tbe replaced immediat ely. To
avo iddamag eto your vehicle, observethefo l‐
lo wing when usingapo we rwa sher :
R Keep theSmar tKey atleas t10 ft(3 m) away
fr om theve hicle. Other wise theta ilg ate
could openunintentio nally.
R Maint ainadis tance ofat leas t11 .8 in
(30 cm) totheve hicle.
R Vehicl eswith decorativ efo il: par tsof your
ve hicle areco veredwit hadecora tivefo il.
Maint ainadis tance ofat leas t27 .6 in
(70 cm) between thefo il-c ove redpar tsof the
ve hicle andthenoz zleofthepo we rwa sher .
Mo vethepo we rwa sher nozzlearound whilst
cleaning. Thewaterte mp eratur eof the
po we rwa sher mustno texc eed 124°F
(60 °C). R
Obse rveth einf ormation onthecor rect dis‐
tan ceintheeq uipment manufacturer'soper‐
ating instruction s.
R Donotpoint thenoz zleofthepo we rwa sher
dir ectl yat sensitiv epar tssuc has tires, slits,
electr icalcom ponents, batteries, light bulbs
and ventil ation slot s. Wa
shing theve hicl eby hand Obser
vetheleg alrequ iremen ts,e.g. inanumb er
of coun tries, washing byhand isonl yper mitt ed
in specially designatedwash bays. #
Use amild cleaning agent, e.g.carsham poo. #
Washtheve hicle withluk ewa rmwaterusi ng
a sof tcar spong e.When doingso,donot
ex pose theve hicle todirect sunlight . #
Carefully hosetheve hicle offwit hwa terand
dr yusi ng ach amois .Ta ke car eno tto point
th ewa terje tdir ectl yto wa rdsth eair inle t
gr ille belo wthehood. Maint
enanc eand care429

No
teson paint work/ma tte finish paint workcar e Obser
vethefo llo wing informa tion: Cleaning
andcareA voiding paintworkdam age
Pa intw ork R
Insect remains: soakwithinsect remo verand rinse offth e
tr ea tedar eas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse offaf te rw ards.
R Tree resin, oils, fuels andgreases: remo veby rubbing gen‐
tl y wi th aclo thsoak edinpe troleum ether orlight erfluid.
R Coolan tand brak efluid: remo vewit hadam pclo thand
cle an water.
R Tarst ains :use tarre mo ver.
R Wax:usesilicone remo ver. R
Donotatt achsticke rs,fi lms orsimilar materials.
R Remo vedirtimmediat ely, wher epossi ble. 430
Maintenanceand care

Cleani
ngand careA voiding paintworkdam age
Mat tefinish
Onlyuse carepr oducts approvedfo rMer cedes-Benz. R
Donotpoli shtheve hicle andalloywheels.
R Onlyuse carwashes that cor respond tothelat estengi‐
neer ingstandar ds.
R Donotuse carwash progr ams withafinal hotwa xtrea t‐
ment.
R Donotus epa int cleane rs,buf fing orpolishi ng prod ucts ,
gl oss preser vers,e.g. wax.
R Alw aysha ve paintw orkre pair scar ried out ataqu alif ied
spec ialistwo rkshop. No
teson cleaning decorativefo ils Obser
vetheno teson matt efinis hcar ein the
ch ap ter"No teson paintw ork/matt efinis hpa int‐ wo
rkcar e"(/ page 430). Theyal so app lyto
matt edecor ativefo ils. Maint
enanceand care43
1

Obser
vethefo llo wing informa tion: Cleaning
Avoiding dama getothedecor ative fo il
R Forclea ning, useplenty ofwa terand amild cleaning agent without
add itivesorabr asive subs tances, e.g.a car shampooappr ovedfo r
Mer cedes-Ben z.
R Remo vedirtimmediat ely,wher epossible, whilstavo iding rubbing
to ohar d.Ther eis other wise arisk ofdamagi ngthedecor ativefo il
ir re par ably .
R Ifth er eis dir ton thefinis hor ifth edecor ativefo ilis dull: usethe
Pa int Cleaner recomme ndedandapprove dfo rMer cedes-Benz.
R Insect remains: soakwithinsect remo verand rinse offth etreat ed
ar eas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse offaf te rw ards.
R Toprev ent waterst ains ,dr ya fo il-wr apped vehicle withasof t,
absorbent clothafte reve rycar wash. R
The service life and color ofdecor ativefo ils areim pair edby:
- Sunl ight
- Temp eratur e,e.g. hotair blower
- Weather condition s
- Stone chipping sand dirt
- Chemic alclean ingagent s
- Oilypr oduct s
R Donotuse polish onmatt edecorativ efo il. Po lishin gwill have theef fect
of shi ning thefo il-wrapped surface.
R Donottr ea tmatt eor stru ctur eddeco rativ efo ils wit hwa x.Pe rm anen t
st ains mayocc ur. Sc
ratche s,cor rosiv edeposits, areas affect ed by
cor rosion anddamag ecaused byinc orrect car e
canno tal wa ys be com pletely repair ed.Insuc h
cases, visitaqu alif ied spec ialistwo rkshop.
Yo ucan obtain mor einf ormat iononcar eand
cle anin gpr oduc tsfrom themanuf acturer. In
thecase offoil-wrapped surfaces, optica ldi f‐
fe re nces mayoccu rbe twee nth esur faces that
we renotpr otect edbyadec orativ efo ilaf te r
re mo ving adecor ativefo il. %
Have wo rkor repair sto decor ativefo ils car‐
ri ed out ataqu alif ied spec ialistwo rkshop,
e.g. inan aut hor ized Mercedes-Benz Center. 432
Maintenance andcare

No
teson car eof vehicl epar ts &
WARNIN GRisk ofentr apment ifth e
winds hieldwiper sar eswit ched on while
th ewindshield isbeing cleaned
If th ewindshield wipersar ese tin mo tion
while youar ecle anin gth ewindshield or
wiper blades, youcan betrapped bythe
wiper arm. #
Alw aysswitc hof fth ewindshield wipers
and theignition beforecleanin gth e
winds hieldorwiper blades. &
WARNIN GRisk ofburnsfrom theta il‐
pipe andtailpipe trims
The exhaus tta ilpipe andtailpipe trims can
becom eve ry hot.Ifyo uco me intoco ntact wit
hth ese partsof theve hicle, youco uld
bur nyo urself . #
Alw aysbe par ticular lycareful arou nd
th eta ilpipe andtheta ilpipe trims and
super visechildr enespec iallycloselyin
th is area. #
Allo wvehicle partsto cool down before
to uc hin gth em. Obser
vethefo llo wing informa tion: No
teson cleaning andcareA voiding vehicl edamag e
Wheel s/rims
Usewaterand acid-free whee lclea ners. R
Donotuse acidicwhee lclea nersto remo vebrak edus t.
This could damag ewheel boltsandbrak ecom ponen ts.
R Toavoid corrosion ofthebr ak ediscs andbrak epads, drive
th eve hicle fora fe w min utes afte rclea ning beforepar king
it. The brak ediscs andbrak epa dswarm upand dryout .
Wi ndo ws
Cleanwindowsinside andouts idewithadam pclo thand with
a cle anin gag ent recomme ndedforMer cedes-Benz. Do
notuse dryclo thsor abr asiv eor sol vent-ba sedcleani ng
ag ents tocle an theinside ofwindo ws.
Wi per blades
Foldout thewiper blades andclean them using adam pclo th.D ono tclean thewiper blades tooof ten. Ma
intena nce and care43
3

No
teson cleaning andcareA voiding vehicl edamag e
Ext erior lighting
Cleanthelenses withawe tsp ong eand mildcle ani ng agent,
e.g .car shampoo. Onl
yuse cleaning agents orcleaning clothsth at aresuit able
fo rpla stic lens es.
Sensor s
Cleanthesensor sin thefront and rear bum perand inthe
ra diat orgrill wit hasof tclo thand carsham poo. When
usingapo we rwa sher ,maint ainaminimum distance of
11 .8 in(30 cm).
Side running boards
Usewaterand acid-free clea ning agents. Donotclea nth ealuminum trim inser tson theru nning board
wi th alk aline oracidi ccle anin gag ent s.The alumin umtrim
ins erts coul dot her wise bedamag ed.
Re ar vie wcamer a
and 360°Camer a R
Open thecamer aco verwit hth emultimedia system
(/ page232) .
R Use clean waterand asof tclo thtocle an thecamer alens. Do
notuse apo we rwa sher .
Ta ilpip es
Cleanwithaclean ingagent recomme ndedforMer cedes-
Benz, especiallyin thewint erand afte rwa shing theve hicle. Do
notuse acidic cleaning agents. 43
4
Maint enance andcare

No
teson car eof theint erior &
WARNIN GRisk ofinju ryfrom plastic
par tsbreakin gof faf te rth euse ofsol‐
ve nt-ba sedcarepr od ucts
Ca reand cleanin gpr oduc tscon tainin gsol‐
ve nts can causesurfaces inthecoc kpit to
become porous. When
theairbags aredeplo yed, plas ticpar ts
ma ybr eak away. #
Donotus ean ycar eor cle ani ng prod ‐
ucts containing solvents tocle an the
coc kpit. &
WARNIN GRisk ofinju ryor deat hfrom
bleac hedseat belts
Bleac hingordyeing seat belts canseverely
we aken them.
This can, forex am ple, caus eseat beltsto
te ar or failin an acc ident . #
Neverblea chordyeseat belts. Obser
vethefo llo wing informa tion: Cleaning
andcareA voiding vehicl edamag e
Seat belts
Cleanwithluk ewa rmand soap ywa ter. R
Donotus ech emical cleaningag ent s.
R Donotdr yseat belts byheating them toove r17 6°F
(80 °C) orexposing them todirect sunlight .
Displa y
Cleanthesur face car efu llywith amic rofiber clothand asuit ‐
able displa ycar epr oduc t(TF T/L CD). R
Swit choffth edispla yand letit cool down.
R Donotuse anyot her cleaning products.
Plas tictrim R
Clea nwit hadam pmicr ofiber cloth.
R Forhea vysoil ing: usecarepr odu ctrecomme ndedfor
Mer cedes-Ben z. R
Donotatt achsticke rs,fi lms orsimilar materials.
R Donotallo wcos metics,inse ctrepellent orsun cream to
come incont actwith theplas tictrim. Maint
enanc eand care435

Cleani
ngand careA voiding vehicl edamag e
Re alwo od/t rim ele‐
men ts R
Clea nwi th amic rofiber cloth.
R Blackpiano-lac quer look: clean withadam pclo thand
soap ywa ter.
R Forhea vysoil ing: usecarepr odu ctrecomme ndedfor
Mer cedes-Ben z. Do
notuse solvent-ba sedcleani ng agents, polishe sor wa xes.
Headliner Cleanwit habr ush ordrysham poo.
Car pet
Usecarpetand textil ecle ani ng agents recomme ndedfor
Mer cedes-Ben z.
Genuine leather
seat covers R
Clean withadam pclo thand then wipe withadr yclo th.
R Leat hercare:use leather car eag ent sth at have been rec‐
omme ndedforMer cedes-Benz. R
Donotall ow theleat her tobecome toodam p.
R Donotuse amicr ofiber cloth.
DIN AMIC Asea tco v‐
er s Clean
withadam pclo th.D ono tuse amicr ofiber cloth.
Imita tionleather
seat covers Clean
withadam pclo thand 1%soap ywa ter. Donotus eamic rofiber cloth. 436
Maintenanc eand care

Emer
gency Re
mo ving the safetyve st The
safetyve stsar elocat edinthesaf etyve st
com partments inthedr iver's andfront
passeng erdoor stow agecom partment s. #
Toremo ve:pu llou tsa fety vest bag 1by
loop 2. #
Open safetyve st bag 1and pulloutthe
saf etyve st.
% Ther ear ealso safetyve st com partments in
th ere ar door stow agecom partment sin
whic hsaf etyve stscan bestor ed. 1
Maximum numberofwa shes
2 Maximum wash temp eratur e
3 Donotbleac h
4 Donotiron
5 Donottumble dry
6 Donotdr yclean
7 Class 2saf etyve st The
requ iremen tsdef ined bytheleg alstandar d
ar eon lyfulfille d ifth esaf etyve st isthecor rect
size andisful lyclos ed.
The safetyve st mus tbe replaced inthefo llo wing
situat ions:
R there flect ive st rips aredamag edordir ty
R themaximum permissible numberofwa shes
is exc eeded
R thefluor esc ence has faded Flat
tire No
teson flat tires &
WARNIN GRisk ofacci dent dueto aflat
tir e
A flat tirese verely affects thedr iving charac‐
te rist ics aswellas thesteer ing and braking
of theve hicle.
Ti re swith outrun-flat charact eristics : #
Donotdr ive on withaflat tire. #
Chan getheflat tireimm ediat elywit han
emer gency sparewheel orspar ewheel. Br
eakdo wnassis tance 43
7

Alt
ernati vely,co nsu ltaqu alif ied spe‐
cialis two rkshop.
Ti re swith run-flat charact eristics : #
Obse rveth einf ormation andwarning
no teson MOExt ended tires (run-f lat
tir es). In
theeve ntofaflat tire, thefo llo wing option s
ar eav ailable dependingon your vehicle's equip‐
ment :
R Vehicl eswith MOExt endedtir es: itis pos‐
sibl eto continu eth ejour neyfo ra shor t
per iod oftime. Makesur eyo uobse rveth e
no teson MOExt ended tires (run-f lattires)
(/ page438).
R Vehicl eswith aTIREF ITkit :yo ucan repair
th etir eso that itis poss ibletocontinu eth e
jou rney fora shor tper iod oftime. Todo this,
use theTIREFI Tkit (/ page439).
R Vehicl eswith Mercedes meconne ct:you
can makeacal lfo rbr eakdo wnassi stanc evia
th eov erhead control panel inthecase ofa
br eakdo wn(/ page38 7). R
Allvehicl es:chang eth ewheel
(/ page483).
% The emer gency sparewheel isonl yav ailable
in cer tain coun tries. No
teson MOExt ended tires (run-fl attire) &
WARNIN GRisk ofacci dent whendr ivi ng
in eme rgency mode
When driving inemer gency mod e,thehan‐
dling charact eristic sar eim pair ed.e.g.when
cor ner ing,when accelerating stro ng lyand
when brakin g. #
Donotexc eed theper missible maxi‐
mum speed forMOExt ended tires. #
Avoid anyabr uptst eer ing and driving
maneuv ersas wellas drivin gove r
obs tacle s(cu rbs, pothol es, off-r oa d).
Thi sap plies, in pa rticular ,to aloaded
ve hicle. #
Stop driving intheemer gency mod eif
yo uno tic e: R
ban gingno ise
R vehicle vibration
R smok ewhic hsmells likeru bber
R con tinuous ESP®
int erve ntio n
R crac ks intireside walls #
Afterdr iving inemerg encymode have
th erims checkedby aqu alif ied spec ial‐
is two rkshop withre ga rd totheir further
use. #
The defective tir emus tbe replaced in
eve rycase . Wi
th MOExt ended tires (run-f lattire), youcan
co ntinue todrive yo ur vehicle evenif th er eis a
tot alloss ofpressur ein on eor mor etir es. How‐
eve r,th etir eaf fect ed mus tno tsho wan ycle arly
vis ible da mag e.
Yo ucan recogni zeMOExt endedtir es by the
MOExt ended marking whichappea rson theside
wa llof thetir e.
Ve hicl eswith tirepr ess urelos swa rning sys‐
te m: MOExt endedtires ma yonly beused incon‐ 43
8
Brea kdo wnassist anc e