ESP MERCEDES-BENZ GLC COUPE 2016 Owners Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2016, Model line: GLC COUPE, Model: MERCEDES-BENZ GLC COUPE 2016Pages: 389, PDF Size: 7.34 MB
Page 301 of 389
surrounding conditions, pull over to a safe
location and make entries only while the vehi- cle is stationary.
You must observe the legal requirements for the country in which you are currently driving whenoperating the navigation system.
General notes Correct functioning of the navigation system
depends, amongst other things, on GPS recep-
tion. In certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
multi-storey car parks.
The following descriptions apply to navigation
with COMAND Online. Further information can
be found in the Digital Owner's Manual.
Selecting a route type and route options Multimedia system:
X Select Navi NaviQNavigation Navigation.
X Select Options
OptionsQRoute settings Route settings.
i If route guidance is active, first slide
6the
controller and show the menu.
X Select a route type.
Notes for route types:
R Eco route
Eco route
Calculates an economical route.
R Dynamic route
Dynamic route
Traffic reports on the route for the route guid-
ance are taken into account.
R Calculate alternative routes
Calculate alternative routes
Different routes are being calculated. Instead of Start
Start, select the Continue Continuemenu item.
X To avoid/use route options: selectAvoid
Avoid
options
options.
X Select a route option.
Notes for route options:
R Use toll roads
Use toll roads
The route calculation includes roads which
require you to pay a usage fee (toll).
R Use vignette roads
Use vignette roads (not available in all
countries)
The route calculation includes roads which
require you to pay a time-based fee (vignette).
A vignette allows temporary use of the route
network, e. g. 10 days or 1 year. Entering an address Multimedia system:
X Select Navi NaviQNavigation Navigation.
X Select Destination
DestinationQAddress entry Address entry.
i If route guidance is active, first slide
6the
controller and show the menu.
Enter an address, e.g. as follows:
R town or postcode, street, house number
R country, town or postcode
R town or postcode, centre
R street, town or postcode, junction
X Select Town
Town.
The town in which the vehicle is currently
located (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out.
X Enter the town.
The Gsymbol: the location is contained on
the digital map multiple times.
X To switch to the list: slide5the control-
ler.
X Select the location.
If available, the postcode is shown. If there
are different postcodes available for the loca-
tion, the corresponding digits are displayed
with an X X.
X Enter the street and house number.
The address is in the menu.
Further options for destination entry:
R Keyword search
The keyword search finds destinations using
fragments of words.
R select the last destination
R select a contact
R select a POI
You can search for a POI by location, name or
telephone number.
R select destination on the map
R enter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions.
R select travel guide destination (only available
for selected European countries)
R select destinations from Mercedes-Benz
Apps
R select geo-coordinates 298
Operating systemMultimedia system
Page 308 of 389
Stowage areas
Loading guidelines
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
note the following when transporting a load:
R never exceed the maximum gross vehicle
weight or the permissible axle loads for the
vehicle (including occupants).
R the luggage compartment is the preferred
place to store objects.
R position heavy loads as far forward as possi-
ble and as low down in the load compartment as possible. R
the load must not protrude above the upper
edge of the seat backrests.
R always place the load behind unoccupied
seats if possible.
R hook in the safety net when loading.
R secure the load with sufficiently strong and
wear-resistant lashing material. pad sharp
edges for protection.
i Lashing material is available at any qualified
specialist workshop. Stowage compartments
Important safety notes G
WARNING
If you transport objects in the vehicle interior and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
R Always stow objects in such a way that they
cannot be tossed about in these or similar
situations.
R Always make sure that objects do not proj-
ect from stowage spaces, luggage nets or
stowage nets.
R Ensure that closable stowage spaces are
shut before beginning your journey.
R Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or outsize objects
in the load compartment.
Read the loading guidelines (Y page 305). Stowage areas
305Stowing and features Z
Page 312 of 389
Both outer seat backrests in the rear compart-
ment are electrically unlocked with the release
handles either in the luggage compartment or
beside the seat backrests in the rear compart-
ment (vehicles with EASY-PACK tailgate only).
The corresponding rear seat backrests then fold forwards automatically.
Folding the rear seat backrest forwards X
Vehicles without memory function: if neces-
sary, move the driver's or front-passenger
seat forwards.
X Vehicles with memory function: when one or
more parts of the rear seat backrest are fol-
ded forwards, the respective front seat moves
forwards slightly when necessary in order to
avoid contact.
When the engine is running, the driver's seat
does not move forwards.
X Fully insert the rear seat backrest head
restraints. X
Hook seat belt buckle tongue :through seat
belt retainer ;. Release handle in the luggage compartment Left- and right-hand seat backrest:
X Pull the left- or right-hand release handle at
the rear in load compartment :or at the side
beside backrests :.
The corresponding backrest folds forwards.
X Move the driver's or front-passenger seat
back if necessary. Release handle next to the seat backrest
(vehicles with EASY-PACK tailgate only)
Left- and right-hand seat backrest:
X Pull the left- or right-hand release handle at
the rear in load compartment :or at the side
beside backrests :.
The corresponding backrest folds forwards.
X Move the driver's or front-passenger seat
back if necessary. Centre rear seat backrest:
X Pull release lever ;forwards.
Rear seat backrest :is released.
X Fold rear seat backrest :forwards.
X Move the driver's or front-passenger seat
back if necessary. Stowage areas
309Stowing and features Z
Page 317 of 389
Important safety notes
G
WARNING
If you drive when the luggage compartment
floor is open, objects could be flung around,
thus striking vehicle occupants. There is a risk of injury, especially when braking or abruptly
changing directions.
Always close the luggage compartment floor
before a journey.
Fitting X
Open the luggage compartment floor ;
(Y page 314).
X Attach retaining feet :in the desired posi-
tion on the side of luggage compartment
floor ;.
X Close luggage compartment floor ;.X
Turn mounting elements =to=.
X Insert mounting elements =into retaining
feet :.
X Pull telescopic rod ?apart. X
Insert telescopic rod ?into mounting ele-
ments =.
X Turn both mounting elements =to& until
you feel them engage. Stowage well under the luggage com-
partment floor
Important safety notes G
WARNING
If you drive when the luggage compartment
floor is open, objects could be flung around,
thus striking vehicle occupants. There is a risk of injury, especially when braking or abruptly
changing directions.
Always close the luggage compartment floor
before a journey.
The following items are located beneath the lug-
gage compartment floor:
R folding box
R tyre-change tool kit
R TIREFIT kit
R EASY-PACK load-securing kit
Opening and closing the luggage com-
partment floor X
To open: open the tailgate.
X Press handle :on ribbing ;downwards.
Handle :folds upwards.
X Pull handle :and fold the luggage compart-
ment floor forwards. 314
Stowage areasStowing and featu
res
Page 325 of 389
Vehicles with the COMAND Online multime-
dia system: Mercedes me connect offers fast
assistance at the touch of a button – around the clock. For any queries about the vehicle,
Mercedes me connect offers a fast and easy
connecting call to the Mercedes-Benz CustomerAssistance Centre. You can, for example,
request an appointment or call for help in the
event of a breakdown.
The display of the multimedia system indicates
that a call is active. During the call, you can
change to the navigation menu by pressing the
Ø button on the multimedia system, for
example. Voice output is not available in this
case.
The Digital Owner's Manual contains further
information about:
R vehicles with the AUDIO 20 multimedia
system: MB Contact
R vehicles with the COMAND Online multi-
media system: Mercedes me connect
Breakdown assistance call button X
To call: press button :for breakdown assis-
tance.
The call is initiated.
The Connecting call
Connecting call message appears in
the multifunction display. The audio system is
muted.
For certain countries only: a voice message
prompts you to confirm the data transmis-
sion. After confirmation, the required vehicle
data are transmitted. During data transmis-
sion, you will see a corresponding symbol on the display. This may take a moment. You are
then connected to an employee.
X To end a call: press the~button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
Info call button This function is not available in all countries.
X
To call: press Info call button :.
The call is initiated.
The Connecting call
Connecting call message appears in
the multifunction display. The audio system is muted.
For certain countries only: a voice message
prompts you to confirm the data transmis-
sion. After confirmation, the required vehicle
data are transmitted. During data transmis-
sion, you will see a corresponding symbol on
the display. This may take a moment. You are
then connected to an employee.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding multimedia system
button for ending a phone call. Mobile phone
Important safety notes G
WARNING
Operating mobile communications equip-
ment while driving distracts you from paying
attention to traffic conditions. This could also 322
FeaturesStowing and features
Page 334 of 389
Special service requirements
The prescribed service interval is based on nor-
mal operation of the vehicle. Service work will
need to be performed more often if the vehicle is
operated under arduous conditions or increased loads, for example:
R Regular city driving with frequent intermedi-
ate stops
R If the vehicle is primarily used to travel short
distances
R For frequent use in mountainous terrain or on
poor road surfaces
R If the engine is often left idling for long periods
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for example, changed more frequently. The tyres must be
checked more frequently if the vehicle is oper-
ated under increased loads. Further informationcan be obtained at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service Centre.
Driving abroad An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain further information from any Mercedes-Benz
Service Centre. Care
General notes
! For cleaning your vehicle, do not use any of
the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
! Do not park up your vehicle for a long period
of time immediately after cleaning, particu-
larly after cleaning the wheel rim with wheel
cleaner. Wheel cleaner may lead to increased corrosion of the brake discs and pads. You
should therefore drive for a few minutes after
cleaning. By heating up the brakes, the brake discs and pads dry. The vehicle can then be
parked up for a long period of time. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
Regular care of your vehicle is a condition for
retaining quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency.
! When DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes automat- ically in certain situations.
To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
R when towing away
R in a car wash
! Make sure:
R the side windows and sliding sunroof are
closed completely.
R the blower is switched off
R the windscreen wiper switch is at position
0
R the 360° camera or the reversing camera is
switched off.
The vehicle could otherwise be damaged. Care
331Maintenance and care Z
Page 339 of 389
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by cleaning it regularly, especially in winter and
after washing the vehicle.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
The ball coupling must be cleaned if it becomes
dirty or corroded.
X Remove rust on the ball, e.g. with a wire
brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease the ball
coupling.
X Check that the vehicle's trailer tow hitch is
working properly.
You can also have the maintenance work on the
ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the following:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when cleaning. This could lead to irreparable dam-
age to the display.
X Before cleaning the display, make sure that it
is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/LCD
display cleaner.
X Dry the display surface using a dry microfibre
cloth. Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Never attach the following to plastic surfa-
ces:
R stickers
R films
R perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come in contact with the plastic trim. This maintains the high-quality look of
the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change colour temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and selec-
tor lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wood trim and trim elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface. 336
CareMaintenance and care
Page 341 of 389
Where will I find...?
Reflective safety jacket
Removing and stowing the reflective
safety jacket The reflective safety jackets are located in the
safety jacket compartments in the stowage
compartments of the front doors. There are also safety jacket compartments in the stowage
compartments of the rear doors, in which reflec-
tive safety jackets can be stowed.
X To remove: pull out safety jacket bag :with
the reflective safety jacket by loop ;.
X Open safety jacket bag :and pull out the
reflective safety jacket.
X To stow: fold the reflective safety jacket, roll
it up and stow it in safety jacket bag :.
X Slide safety jacket bag :along the lower
edge of the armrest into the safety jacket
compartment. Meanwhile, ensure that
loop ;hangs out well within reach.
i Remove a new reflective safety jacket from
its packaging material before sliding it into
the safety jacket compartment. The packag-
ing material may otherwise cause it to slip out
or make removing it difficult.
Observe the legal requirements for each indi-
vidual country. Information on reflective safety jackets :
Maximum number of washes
; Maximum wash temperature
= Do not bleach
? Do not iron
A Do not use a laundry dryer
B Do not dry-clean
C This is a class 2 jacket
R The reflective safety jackets meet the require-
ments defined by the legal standard only:
- if the correct size is used
- if the safety jackets are correctly fastened
R Before use, ensure that the reflective safety
jackets are clean and intact. The special prop-
erties may otherwise be compromised.
R The reflective safety jackets should be stored
in their original packaging in a dry place away
from sources of heat and light.
R The maximum number of washes specified is
not the only factor influencing the life span of
the reflective safety jackets. Their life span
also depends on use, care, storage etc.
R The reflective safety jackets should be dis-
posed of and replaced with new ones:
- after 15 washes, and/or
- if the reflective strips have become
scratched, and/or
- if the backing material and/or reflective
strips have become soiled with dirt that
cannot be cleaned off, and/or
- if the fluorescence has faded e.g. due to the
effects of sunlight
R Dispose of reflective safety jackets in an envi-
ronmentally responsible manner. To do so,
contact your local waste disposal company. 338
Where will I find...?Breakdown assistance
Page 345 of 389
MOExtended tyres may be used only in conjunc-
tion with an activated tyre pressure loss warning
system or tyre pressure monitor.
If a tyre pressure loss warning message
appears on the multifunction display:
R observe the instructions in the display mes-
sages (Y page 273)
R check the tyre for damage
R if driving on, observe the following notes
The driving distance possible in run-flat mode is approximately 80 km when the vehicle is parti-
ally laden and approximately 30 km when the
vehicle is fully laden.
In addition to the vehicle load, the driving dis-
tance possible in run-flat mode depends on the:
R vehicle speed
R road condition
R outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving conditions/
manoeuvres, or it can be increased through a
moderate style of driving.
The driving distance possible in run-flat mode is counted from the moment the tyre pressure loss
warning appears on the multifunction display.
You must not exceed a maximum permissible
speed of 80 km/h.
When replacing one or all tyres, observe the fol-
lowing specifications for your vehicle's tyres:
R size
R the type and
R the "MOExtended" marking
If a tyre has gone flat and cannot be replaced
with an MOExtended tyre, a standard tyre may
be used as a temporary measure. Make sure
that you use the proper size and type (summer
or winter tyre).
Vehicles with MOExtended tyres are not equip-
ped with a TIREFIT kit at the factory. It is there-
fore recommended that you additionally equip
your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteristics, e.g. win-
ter tyres. A TIREFIT kit can be obtained from a
qualified specialist workshop.
Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner- ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The faulty tyre must be replaced. TIREFIT kit
Important safety notes TIREFIT is a tyre sealant.
You can use TIREFIT to seal punctures of up to
4 mm, particularly those in the tyre tread. You
can use TIREFIT at outside temperatures down
to Ò20 †. G
WARNING
In the following situations, the tyre sealant is
unable to provide sufficient breakdown assis- tance, as it is unable to seal the tyre properly:
R there are cuts or punctures in the tyre
larger than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tyre pressures
or on a flat tyre.
There is a risk of an accident.
Do not drive any further. Contact a qualified
specialist workshop. G
WARNING
The tyre sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not 342
Flat tyreBreakdown assistance
Page 348 of 389
and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Countries with Mercedes-Benz Service24h:
you will find a sticker with the telephone number
on the B-pillar on the driver's side, for example.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi) . See the tyre pres-
sure table on the fuel filler flap for values.
X To increase the tyre pressure: switch on
the tyre inflation compressor. X
To reduce the tyre pressure: depress pres-
sure release button :next to pressure
gauge ;.
X When the tyre pressure is correct, unscrew
the filler hose from the valve of the sealed
tyre.
Tyre sealant may leak out when the filler hose
is unscrewed.
X Screw the valve cap onto the tyre valve of the
sealed tyre.
X Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filler hose stays on the tyre sealant bottle.
X Drive to the nearest qualified specialist work-
shop and have the tyre changed there.
X Have the tyre sealant bottle replaced as soon
as possible at a qualified specialist workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist workshop. Battery (vehicle)
12 V battery – important safety notes
Hybrid vehicles: make sure that you read the
separate Owner's Manual. You could otherwise
fail to recognise dangers, e.g. due to high volt-
age.
Work on the battery, e.g. removing or fitting,
requires specialist knowledge and the use of
special tools. Therefore, always have work on
the battery carried out at a qualified specialist
workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
R when braking
R in the event of abrupt steering manoeuvres
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci- dent, contact a qualified specialist workshop
immediately. Do not drive any further. Alwayshave work on the battery carried out at a
qualified specialist workshop.
Further information about ABS (Y page 68) and
ESP ®
(Y page 73).
All vehicles except vehicles with a lithium-
ion battery: G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up. Battery (vehicle)
345Breakdown assistance Z