heating MERCEDES-BENZ GLC COUPE 2016 Owner's Guide

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. The acceleration charac-
teristics are deteriorat-
ing.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is possible to shift only into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear axles
are constantly driven.
! Performance tests may only be carried out
on a two-axle roller dynamometer. Otherwise,
the braking system or the transfer case could be damaged. Contact a qualified specialist
workshop for more information on perform-
ance tests.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the key or Start/
Stop button must be in position 0or 1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren. Refuelling
161Driving and parking
Z

Downhill gradients
Change into a lower gear in good time on long
and steep downhill gradients. Take particular
note of this when driving a laden vehicle and
when towing a trailer.
This also applies if cruise control, DISTRONIC
PLUS or SPEEDTRONIC is activated.
This will use the braking effect of the engine, so
less braking will be required to maintain vehicle
speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
Heavy and light loads G
WARNING
The braking system can overheat if you leave your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There is
a risk of an accident.
Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If heavy demands are made on the brakes, do
not park the vehicle immediately. Drive on for a
short while. This allows the airflow to cool the
brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effectiveness.
To do this, brake more firmly from a higher
speed while paying attention to the traffic con-
ditions. This improves the grip of the brakes.
Wet road surfaces If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after a car wash or
after driving through deep water.
You will have to depress the brake pedal more
firmly. Maintain a greater distance to the vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads If you drive on salt-treated roads, a layer of salt
may form on the brake discs and pads. This can
increase the braking distance considerably.
R In order to prevent any salt build-up, apply the
brakes occasionally while paying attention to
the traffic conditions.
R Carefully depress the brake pedal at the end
of the journey and when starting the next
journey.
R Maintain a much greater distance to the vehi-
cle in front.
New brake discs and brake pads/
linings Brake pads/linings and discs that are either new
or have been replaced achieve optimum braking
effect only after several hundred kilometres of
driving. Compensate for the reduced braking
effect by applying greater force to the brake
pedal.
For safety reasons, Mercedes-Benz recom-
mends only fitting the following brake discs and brake pads/linings:
R brake discs that have been approved by
Mercedes-Benz
R brake pads/linings that have been approved
by Mercedes-Benz or that are of an equivalent
standard of quality
Other brake discs or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake discs and brake pads/
linings on an axle at the same time. Always fit
new brake pads/linings when replacing brake
discs.
The vehicle is equipped with lightweight brake
discs to which the wheel assembly with rim and threaded connection is matched.
The use of brake discs other than those
approved by Mercedes-Benz may alter track
width and is subject to approval, if applicable.
Shock-type loads when handling the brake
discs, such as when changing wheels, can lead
to a reduction in comfort when driving with light-
weight brake discs. Avoid shock-type loads on 172
Driving tipsDriving and pa
rking

the lightweight brake discs, particularly on the
brake plate. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth on
the road surface, there is a danger of aquaplan-
ing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, drive in the following manner in
the event of heavy rain or in conditions in which aquaplaning can occur:
R lower your speed
R avoid tyre ruts
R avoid sudden steering movements
R brake carefully
Driving on flooded roads !
Bear in mind that vehicles travelling in front
or in the opposite direction create waves. This may cause the maximum permissible water
depth to be exceeded.
These notes must be observed under all cir-
cumstances. You could otherwise damage
the engine, the electronics or the transmis-
sion.
If you must drive on stretches of road on which
water has collected, please bear in mind that:
R in the case of standing water, the water level
must be no higher than the lower edge of the
vehicle body
R you should drive no faster than walking pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden acceleration,
steering and braking manoeuvres. Do not use
cruise control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
X Try to bring the vehicle under control by using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving style and drive at a speed to
suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Further information on driving with snow chains (Y page 359).
Further information on driving with summer
tyres (Y page 358).
Observe the notes in the "Winter operation" sec-
tion (Y page 358). Driving
tips
173Driving an d parking Z

Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for inno- vative driver assistance and safety systems
which enhance comfort and support the driver in
critical situations. With these intelligent co-ordi- nated systems Mercedes-Benz has set a mile-
stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one well thought-out system – for the safety of the vehi-
cle occupants and that of other road users.
Further information on driving safety systems
(Y page 68). Cruise control
General notes Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid
exceeding the set speed. Shift to a lower gear in
good time on long and steep downhill gradients.
Take particular note of this when driving a laden vehicle and when towing a trailer. By doing so,
you will make use of the braking effect of the
engine. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
Use cruise control only if road and traffic con-
ditions are appropriate for maintaining a steady speed for a prolonged period. You can store anyroad speed above 30 km/h. If you have set a
permanent limit speed, you cannot set the
speed any higher than the fixed limit speed
(Y page 177).
Important safety notes Cruise control can neither reduce the risk of an
accident if you fail to adapt your driving style nor
override the laws of physics. Cruise control can- not take into account road, weather or traffic
conditions. Cruise control is only an aid. You are
responsible for maintaining a safe distance from the vehicle in front, for vehicle speed, for brak-
ing in good time and for staying in lane. Do not use cruise control:
R in road and traffic conditions that do not allow
you to maintain a constant speed, e.g. in
heavy traffic or on winding roads.
R on smooth or slippery roads. Braking or accel-
erating can cause the drive wheels to lose
traction and the vehicle could then skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow.
If there is a change of drivers, advise the new
driver of the speed stored.
i The speed indicated in the speedometer
may differ slightly from the speed stored.
Cruise control lever :
To store the current speed or a higher speed
; LIM indicator lamp
= To store the current speed or calling up the
last stored speed
? To store the current speed or a lower speed
A To switch between cruise control and varia-
ble SPEEDTRONIC
B To deactivate cruise control
You can operate cruise control and variable
SPEEDTRONIC with the cruise control lever.
The LIM indicator lamp on the cruise control
lever indicates which system you have selected:
R LIM indicator lamp off: cruise control is
selected
R LIM indicator lamp on: variable SPEED-
TRONIC is selected
When you activate cruise control, the stored
speed is shown on the multifunction display for five seconds. The ésymbol appears on the
multifunction display.
Speedometer with segments: when cruise
control is activated, the segments from the 174
Driving syste
msDriving and parking

If cruise control is deactivated, a warning tone
sounds. You will see the Cruise control off
Cruise control off
message on the multifunction display for
approximately five seconds. The message on
the multifunction display disappears and the
segments on the speedometer go out.
i The last speed stored is cleared when you
switch off the engine. SPEEDTRONIC
General notes SPEEDTRONIC is used to set a speed limit for
your vehicle. If the vehicle speed exceeds the
set speed limit, SPEEDTRONIC brakes automat- ically. Shift to a lower gear in good time on long
and steep downhill gradients. Take particular
note of this when driving a laden vehicle and
when towing a trailer. By doing so, you will make use of the braking effect of the engine. This
relieves the load on the brake system and pre-
vents the brakes from overheating and wearing too quickly.
Important safety notes SPEEDTRONIC can neither reduce the risk of an
accident if you fail to adapt your driving style nor override the laws of physics. SPEEDTRONIC
cannot take into account road, weather or traffic
conditions. SPEEDTRONIC is only an aid. You
are responsible for maintaining a safe distance
from the vehicle in front, for vehicle speed, for
braking in good time and for staying in lane.
If there is a change of drivers, advise the new
driver of the speed stored.
You can set a variable or permanent limit speed:
R variable for speed limits, e.g. in built-up areas
R permanent for long-term speed restrictions,
e.g. when driving with winter tyres fitted
(Y page 177)
i The speed indicated in the speedometer
may differ slightly from the limit speed stored. Variable SPEEDTRONIC General notes
:
To store the current speed or a higher speed
; LIM indicator lamp
= To store the current speed or calling up the
last stored speed
? To store the current speed or a lower speed
A To switch between cruise control or
DISTRONIC PLUS and variable SPEED-
TRONIC
B Deactivating variable SPEEDTRONIC
With the cruise control lever, you can operate
cruise control or DISTRONIC PLUS and variable SPEEDTRONIC.
The LIM indicator lamp on the cruise control
lever indicates which system you have selected:
R LIM indicator lamp off: cruise control or
DISTRONIC PLUS is selected
R LIM indicator lamp on: variable SPEED-
TRONIC is selected
You can use the cruise control lever to limit the speed to any speed above 30 km/h while the
engine is running. If you have set a permanent
limit speed, you can variably limit the speed up
to the fixed limit speed (Y page 177).
Selecting variable SPEEDTRONIC
If there is a change of drivers, advise the new
driver of the limit speed stored. X Check whether LIM indicator lamp ;is on.
If it is on, variable SPEEDTRONIC is already
selected.
If it is not, press the cruise control lever in the direction of arrow A.
LIM indicator lamp ;in the cruise control
lever is on. Variable SPEEDTRONIC is selec-
ted. 176
Driving systemsDriving and parking

This will use the braking effect of the engine, so
less braking will be required to maintain the
vehicle speed. This relieves the load on the
brake system and prevents the brakes from
overheating and wearing too quickly. If you need additional braking, depress the brake pedal
repeatedly rather than continuously.
Driving tips R
Maintain a greater distance to the vehicle in
front than when driving without a trailer.
R Avoid braking abruptly. If possible, brake gen-
tly at first to allow the trailer to run on. Then,
increase the braking force rapidly.
R The values given for gradient-climbing capa-
bilities from a standstill refer to sea level.
When driving in mountainous areas, note that
the power output of the engine, and conse-
quently the vehicle's gradient-climbing capa-
bility from a standstill, decrease with increas- ing altitude.
If the trailer swings from side to side:
X Do not accelerate under any circumstances.
X Do not countersteer.
X Brake, if necessary. Swivelling the ball coupling in/out
Important safety notes G
WARNING
If the ball coupling is not engaged, the trailer
may come loose. There is a risk of an accident.
Make sure that the ball coupling is securely
engaged and locked in position.
! Do not attempt to speed the up the swing-
out procedure by applying additional pressure
with your foot. The system could otherwise be
mechanically damaged.
In order to tow a trailer with the vehicle, you
must swivel the ball coupling out.
You can swivel the ball coupling out by means of the switch on the driver's door or the tailgate.
The trailer socket is integrated in the ball cou-
pling and swivels out with it.
Swivel the ball coupling in or out only when the
swivel range is unobstructed. Swivelling out using the switch on the
driver's door
X
Make sure that the vehicle is stationary.
X Shift the transmission to position P.
X Switch the ignition on.
X Pull switch :briefly.
After a short time, the ball coupling swivels
out from under the rear bumper. It can take up to seven seconds before the ball coupling
visibly swivels out.
X Remove the protective cap from the ball cou-
pling and store it in a safe place.
Until the ball coupling vertically engages in a
securely locked position:
R indicator lamp ;flashes
R the Trailer coupling extending…
Trailer coupling extending… mes-
sage appears on the multifunction display
If the ball coupling encounters an obstacle in the
swivel range, the ball coupling swivels back into
the out-of-use position.
Swivelling out using the switch on the
tailgate X
Make sure that the vehicle is stationary.
X Open the tailgate. 220
Towing a trailerDriving and parking

The segments between the speed of the vehi-
cle in front and the stored speed light up. Rev counter
! Do not drive in the overrevving range. Doing
so will damage the engine.
The red band in the rev counter indicates the
engine's overrevving range.
The fuel supply is interrupted to protect the
engine when the red band is reached. Outside temperature display
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Bear in mind that the outside temperature dis-
play indicates the measured air temperature
and not the road surface temperature.
The outside temperature display is in the multi-
function display (Y page 230).
Changes in the outside temperature are dis-
played after a short delay. Coolant temperature gauge
G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the
engine compartment, you could come into
contact with hot gases or other leaking ser-
vice products. There is a danger of injury.
Allow an overheating engine to cool down
before opening the bonnet. If there is a fire in the engine compartment, leave the bonnet
closed and notify the fire brigade.
The coolant temperature gauge is in the lower
section of the rev counter (Y page 34).
At high outside temperatures and when driving
in mountainous terrain, the coolant temperature
may rise to the end of the scale.
Under normal operating conditions and with the correct coolant level, the coolant temperature
may rise to 120 †. Operating the on-board computer
:
Multifunction display
; Right control panel
= Left control panel
X To activate the on-board computer: switch
on the power supply.
You can control the multifunction display and
the settings in the on-board computer using the buttons on the multifunction steering wheel.
Left control panel ò R
Opens the menu list 9
: Press briefly:
R Scrolls through lists
R Selects a menu or function
R In the Radio Radio orMedia
Media menu:
opens the track or station list and
selects a station, an audio track or a video scene
R In the Telephone Telephone menu: switches
to the phone book and selects a
name or a telephone number 9
: Press and hold:
R
Scrolls quickly through all lists
R In the Radio Radio orMedia
Media menu:
selects a station, audio track or
video scene using rapid scrolling
R In the Telephone Telephone menu: starts
rapid scrolling if the phone book is open Displays and operation
229On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions #
See Owner's Manual See Owner's Manual The battery is no longer being charged.
A warning tone also sounds.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
! Do not continue driving. The engine could otherwise overheat.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 167).
X Consult a qualified specialist workshop. #
Stop vehicle See Stop vehicle See
Owner's Manual Owner's Manual The battery is no longer being charged and the charge status is too
low.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 167).
X Observe the instructions in the display #See
See Owner's Owner's Manual
Manual
message.
X Consult a qualified specialist workshop. #
Stop vehicle Leave Stop vehicle Leave
engine running engine running The battery charge status is too low.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving.
X Leave the engine running.
X Wait until the display message disappears before pulling away. #
Start engine See Start engine See
Owner's Manual Owner's Manual The engine is off and the charge status is too low.
X Switch off any electrical consumers that you do not need, such as
the rear window heating and interior lighting.
X Leave the engine running for a few minutes, or drive for an extended
period.
The battery charges. 264
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions 4
Check Check
eng.
eng.oil
oillev.
lev.
when
when next
nextrefuelling
refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys when there is too little coolant in the cooling
system. Otherwise the engine will be damaged.
X Check the engine oil level when next refuelling, at the latest
(Y page 327).
X If necessary, top up the engine oil (Y page 328).
If you have to top up the engine oil frequently:
X Contact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from a qualified specialist workshop or on the internet at http://bevo.mercedes-
benz.com. 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level drops
into the reserve range.
X Refuel at the nearest filling station. C There is very little fuel in the fuel tank.
Operation of the auxiliary heating is deactivated.
X You must refuel at the nearest filling station. ¸
Replace air cleaner Replace air cleaner Vehicles with a diesel engine:
The engine air filter is dirty and must be replaced.
X Consult a qualified specialist workshop. !
Clean the fuel fil‐ Clean the fuel fil‐
ter ter Vehicles with a diesel engine:
There is water in the fuel filter. The water must be drained off.
X Consult a qualified specialist workshop. Refill AdBlue See Refill AdBlue See
Owner’s Manual Owner’s Manual
The AdBlue
®
level has fallen below the reserve range. A warning tone
also sounds.
X Refill AdBlue ®
as soon as possible (Y page 164).Refill AdBlue No Refill AdBlue No
start in ... mi start in ... mi
The AdBlue
®
level is sufficient only for the indicated distance. A warn-
ing tone also sounds.
X Refill AdBlue ®
immediately (Y page 164).
i If you drive the vehicle at speeds greater than 15 km/h, the
Refill
Refill AdBlue
AdBlueNo
Nostart
start in
in...
... mi
mimessage disappears after
approximately one minute. Display
messages
265On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions j
Trailer coupling Trailer coupling
extending… extending… The ball coupling is swivelled out or in.
Only swivel the ball coupling in or out when the vehicle is stationary.
No trailer may be coupled during the swivelling procedure. Do not
attempt to speed up, slow down or initiate the swivelling process using your hand, foot or other aids.
X Move the ball coupling of the trailer tow hitch to an operational
position (Y page 220). &
inoperative inoperative
Battery
Battery
low
low The on-board voltage is too low.
The auxiliary heating (Y
page 137) has switched itself off. The auxiliary
heating or remote activation of heating and ventilation systems can-
not be switched on.
X Drive for a considerable distance.
The battery charges. The auxiliary heating or remote activation of
heating and ventilation systems is operational again as soon as the
on-board voltage is sufficient. &
inoperative Refuel inoperative Refuel
vehicle vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot be
switched on (Y page 137).
X Refuel at the nearest filling station. &
inoperative inoperative
See
SeeOwn‐
Own‐
er's Man.
er's Man. The auxiliary heating is temporarily malfunctioning or faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heating,
waiting several minutes between each attempt (Y page 137).
If the auxiliary heating does not switch on: X Consult a qualified specialist workshop. Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra steering force
required.
If you are able to steer safely:
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. 278
Display
messagesOn-board computer and displays