MERCEDES-BENZ GLC SUV 2015 Owners Manual

With the help of the radar sensor system and
the camera system, PRE-SAFE ®
Brake can
detect obstacles that are in front of your vehi-
cle for an extended period of time.
In addition, pedestrians in the path of your
vehicle can be detected.
PRE-SAFE ®
Brake detects pedestrians using
typical characteristics such as the body con-
tours and posture of a person standing
upright.
i Observe the restrictions described in the
"Important safety notes" section
(Y page 88).
Important safety notes G
WARNING
PRE-SAFE ®
Brake will initially brake your vehi-
cle by a partial application of the brakes if a
danger of collision is detected. There may be
a collision unless you brake yourself. Even
after subsequent full application of the brakes
a collision cannot always be avoided, partic-
ularly when approaching at too high a speed.
There is a risk of an accident.
Always apply the brakes yourself and try to
take evasive action, provided it is safe to do
so.
In the event of a partial application of the
brakes, the vehicle is braked with up to 50% of
the full braking pressure. G
WARNING
PRE-SAFE ®
Brake cannot always clearly iden-
tify objects and complex traffic conditions.
In these cases, PRE-SAFE ®
Brake may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you. Terminate the
intervention in a non-critical driving situation. G
WARNING
PRE-SAFE ®
Brake cannot always clearly iden-
tify people, especially if they are moving. In
these cases, PRE-SAFE ®
Brake cannot inter-
vene. There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a col- lision, you must apply the brakes yourself. G
WARNING
PRE-SAFE ®
Brake does not react:
R to small people, e.g. children
R to animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may neither
give warnings nor intervene in all critical sit-
uations. There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
In the event of snowfall or heavy rain, detec-
tion can be impaired.
Detection by the radar sensor system is also
impaired in the event of:
R dirt on the sensors or obscured sensors
R interference by other radar sources
R strong radar reflections, for example, in
multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different
line
Detection by the camera system is also
impaired in the event of:
R dirt on the camera or if the camera is cov-
ered
R glare on the camera system, e.g. from the
sun being low in the sky 88
Driving safety systemsSafety

R
darkness
R if:
- pedestrians move quickly, e.g. into the
path of the vehicle
- the camera system no longer detects a
pedestrian as a person due to special
clothing or other objects
- a pedestrian is concealed by other
objects
- the typical outline of a person is not dis-
tinguishable from the background
Following damage to the front end of the vehi-
cle, have the radar sensor settings and oper- ation checked at a qualified specialist work-
shop. This also applies to collisions at slow
speeds where there is no visible damage to
the front of the vehicle.
Following damage to the windscreen, have
the configuration and operation of the cam-
era system checked at a qualified specialist
workshop.
Function X
To activate/deactivate: activate or deac-
tivate PRE-SAFE ®
Brake in the on-board
computer (Y page 328).
If the PRE-SAFE ®
Brake is not activated, the
æ symbol appears in the multifunction
display.
If you have activated DSR (Y page 248) PRE-
SAFE ®
Brake is also deactivated.
This function will issue a warning if:
R at a speed of around 30 km/ hor more, the
distance maintained to the vehicle travel-
ling in front is insufficient for several sec-
onds
The · distance warning lamp then lights
up in the instrument cluster.
R at a speed of around 7 km/h or more, you
rapidly approach a vehicle in front or a
pedestrian
An intermittent warning tone will then
sound and the ·distance warning lamp
lights up in the instrument cluster. X
Brake immediately to defuse the situation.
or
X Take evasive action provided it is safe to do
so.
The PRE-SAFE ®
Brake function can also brake
the vehicle automatically under the following
conditions:
R the driver and front passenger have their
seat belts fastened
and
R the vehicle speed is between approx-
imately 7 km/h and 200 km/h
At a speed of up to approximately 70 km/h,
PRE-SAFE ®
Brake can also detect:
R stationary objects in the path of your vehi-
cle, e.g. stopped or parked vehicles
R pedestrians in the path of your vehicle
i If there is an increased risk of a collision,
preventive passenger protection measures
(PRE-SAFE ®
) are activated (Y page 64).
If the risk of a collision with the vehicle in front remains and you do not brake, take evasive
action or accelerate significantly, the vehicle
may perform automatic emergency braking,
up to the point of full brake application. Auto-
matic emergency braking is not performed
until immediately prior to an imminent acci-
dent.
You can prevent the intervention of PRE-
SAFE ®
Brake at any time by:
R depressing the accelerator pedal further
R activating kickdown
R releasing the brake pedal
The braking action of PRE-SAFE ®
Brake is
ended automatically if:
R you manoeuvre to avoid the obstacle
R there is no longer a risk of collision
R there is no longer an obstacle detected in
front of your vehicle Driving safety systems
89Safety Z

STEER CONTROL
General notes STEER CONTROL helps you by transmitting a
noticeable steering force to the steering
wheel in the direction required for vehicle
stabilisation.
This steering support is provided in particular
if:
R both right wheels or both left wheels are on
a wet or slippery road surface when you
brake
R the vehicle starts to skid
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 78).
No steering support is provided from STEER
CONTROL, if:
R ESP ®
is malfunctioning
R the steering is faulty
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering. Protection against theft
Immobiliser
The immobiliser prevents your vehicle from
being started without the correct key.
X To activate with the key: remove the key
from the ignition lock.
X To activate with KEYLESS-GO start-
function or KEYLESS-GO: switch the igni-
tion off and open the driver's door.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the key
with you and lock the vehicle. Anyone can
start the engine if a valid key has been left
inside the vehicle.
i The immobiliser is always deactivated
when you start the engine. ATA (Anti-Theft Alarm system)
X
To prime: lock the vehicle with the key or
KEYLESS-GO.
Indicator lamp :flashes. The alarm sys-
tem is primed after approximately
10 seconds.
X To deactivate: unlock the vehicle with the
key or KEYLESS-GO.
or X Insert the key into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is primed and you open: R a door
R the vehicle with the emergency key ele-
ment
R the tailgate
R the bonnet
X To switch the alarm off with the key:
press the %or& button on the key.
The alarm is deactivated.
or X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(Y page 187).
X Insert the key into the ignition lock.
The alarm is deactivated. 90
Protection against theftSafety

X
To deactivate the alarm using KEYLESS-
GO: grasp the outside door handle. The key
must be outside the vehicle.
The alarm is deactivated.
or
X Press the Start/Stop button on the dash-
board. The key must be inside the vehicle.
The alarm is deactivated.
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than
30 second s,the Mercedes‑Benz emer-
gency call system automatically sends a
message to the Customer Assistance
Centre. This is done by means of a text
message or a data connection.
The emergency call system sends a mes-
sage or establishes a data connection pro-
vided that:
R you have subscribed to the
Mercedes‑ Benz emergency call system
R the Mercedes‑ Benz emergency call sys-
tem has been activated properly
R the necessary mobile phone network is
available Tow-away protection
Function An audible and visual alarm is triggered if your
vehicle's angle of inclination is altered while
tow-away protection is primed. This can occur if the vehicle is jacked up on one side, for
example.
Priming X
Make sure that: R
the doors are closed
R the tailgate is closed
Only then is the tow-away protection
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
Tow-away protection is primed after
approximately 60 second s.
De activating X
Unlock the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
Tow-away protection is deactivated auto-
matically.
Deactivating You can deactivate the tow-away protection
using COMAND Online or Audio 20. Informa-
tion about deactivating the interior motion
sensor (see the separate COMAND Online or Audio 20 operating instructions). Interior motion sensor
Function When the interior motion sensor is primed, a
visual and audible alarm is triggered if move-
ment is detected in the vehicle interior. This
can occur if someone reaches into the vehicle
interior, for example.
Priming X
Make sure that:
R the side windows are closed
R the panorama sliding sunroof is closed
R there are no objects, e.g. mascots, hang-
ing on the rear-view mirror or on the grab handles on the roof trim
This will prevent false alarms.
X Make sure that: Protection against theft
91Safety Z

R
the doors are closed
R the panorama sliding sunroof is closed
R the tailgate is closed
Only then is the interior motion sensor
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is primed after
approximately 10 second s.
Switching off X
Unlo ck the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
or X Press the Start/Stop button.
The key must be in the vehicle.
The interior motion sensor is automatically
switched off.
Deactivating You can deactivate the interior motion sensor
using COMAND Online or Audio 20. Informa-
tion about deactivating the interior motion
sensor (see the separate COMAND Online or Audio 20 operating instructions). 92
Protection against theftSafety

Useful information
..............................94
Key ........................................................ 94
Doors .................................................. 100
Luggage compartment .....................104
Side windows .................................... 109
Panorama sliding sunroof ................113 93Opening and closing

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 28). Key
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (see the sepa-
rate COMAND Online or Audio 20 operating
instructions). The doors can then be opened
from the inside after the vehicle has been
locked from the outside. The anti-theft alarm
system is triggered if the door is opened from
the inside. Switch off the alarm (Y page 90).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
This can affect the key's functionality.
Vehicles with KEYLESS-GO start function: do not keep the key in the luggage compart- 94
KeyOpening and closing

ment. Otherwise, the key may not be detec-
ted, e.g. when starting the engine using the
Start/Stop button.
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi- cle. This occurs, for example:
R when starting the engine
R whilst driving
R when the external door handles are
touched
R during convenience closing Key functions
:
& Locks the vehicle
; F Opens/closes the tailgate
= % Unlocks the vehicle
X To unlock centrally: press the%but-
ton.
If you do not open the vehicle within
approximately 40 seconds of unlocking:
R the vehicle locks again
R protection against theft is reactivated
X To lock centrally: press the&button.
The key centrally locks and unlocks the fol-
lowing components:
R the doors
R the tailgate
R the fuel filler flap
When unlocking, the turn signals flash once.
When locking, they flash three times. You can also set an audible signal to confirm
that the vehicle has been locked. The audiblesignal can be activated and deactivated via
COMAND Online or Audio 20 (see the sepa-
rate operating instructions).
Only when all the components have been
locked, does the optical or acoustic locking
confirmation sound.
When the locator lighting is activated via
COMAND Online or Audio 20, it lights up
when it is dark and after the vehicle is
unlocked with the key (see the separate oper-ating instructions).
X To open the tailgate automatically from
outside the vehicle: press and hold the
F button until the tailgate opens.
Vehicles with KEYLESS-GO or KEYLESS-
GO start function:
X To close the tailgate automatically from
outside the vehicle: if the key is located in
the immediate vicinity of the vehicle, press
the F button on the key.
When the tailgate closes you can then
release the button. KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key
in the vehicle.
Locking and unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you need to carry
the key with you. You can combine the KEY-
LESS-GO functions with the functions of a
conventional key. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using
the & button on the key.
The driver's door and the door at which the
handle is used must both be closed. The key
must be outside the vehicle. When locking or unlocking with KEYLESS-GO, the distance Key
95Opening and closing Z

between the key and the corresponding door
handle must not be greater than 1 m.
A brief radio connection between the vehicle and the key determines whether a valid key isin, or in the direct vicinity of, the vehicle. This
occurs, for example:
R when starting the engine
R whilst driving
R when using HANDS-FREE ACCESS
R when the external door handles are
touched
R during convenience closing X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face :or;.
Make sure that you do not touch the inner
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
For further information on the convenience closing feature (Y page 111).
X To unlock the tailgate: pull the tailgate
handle.
Deactivating and activating If you do not intend to use a key for an exten-
ded period of time, you can deactivate the
KEYLESS-GO function of the key. The key will
then use very little power, thereby conserving battery power. For the purposes of activation or deactivation, the vehicle does not have to
be nearby.
X To deactivate: press the&button on
the key twice in rapid succession.
The battery check lamp of the key flashes
twice briefly and lights up once, then KEY-
LESS-GO is deactivated (Y page 98).
X To activate: press any button on the key.
or
X Insert the key into the ignition lock.
KEYLESS-GO and all of its associated fea-
tures are available again. KEYLESS-GO start function
Bear in mind that the engine can be started by any of the vehicle occupants if there is a key
in the vehicle. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you fre-
quently travel alone.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for about six seconds until the bat- tery indicator lamp flashes twice
(Y page 98).
If the setting of the locking system is changed
within the signal range of the vehicle, press-
ing the &or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock: press the%button once.
X To unlock centrally: press the%but-
ton twice.
X To lock: press the &button. 96
KeyOpening and closing

The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice (Y page 98). Emergency key element
General notes If the vehicle can no longer unlocked with the
key or KEYLESS-GO, use the emergency key
element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered. Switch
off the alarm (Y page 90).
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key into the ignition lock.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and, at the same time, remove
emergency key element ;from the key.
Further information: R Unlocking the driver's door (Y page 102)
R Unlocking the luggage compartment
(Y page 109)
R Locking the vehicle (Y page 103)
Inserting the emergency key element X
Push emergency key element ;com-
pletely into the key until it engages and
release catch :is back in its basic posi-
tion. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies. Key
97Opening and closing Z