MERCEDES-BENZ GLC SUV 2015 Repair Manual

Make sure, both before and during the jour-
ney, that the status of the front-passenger
front airbag is correct. G
WARNING
If you secure a child on the co-driver's seat in a rearward-facing child restraint system and
the PASSENGER AIR BAG ON indicator lamp
lights up, the co-driver's airbag could be
deployed in the event of an accident. The child could be struck by the airbag. There is an
increased risk of injury, possibly even fatal.
In this case, always ensure that the co-driver's
airbag is disabled. The PASSENGER AIRBAG
OFF indicator lamp must light up.
If the PASSENGER AIR BAG OFF indicator
lamp remains off and/or the PASSENGER AIR BAG ON indicator lamp lights up, do not install
a rearward-facing child restraint system on
the front-passenger seat. Further information can be found under "Problems with the auto-matic front-passenger front airbag deactiva-
tion system" (Y page 61). G
WARNING
If you secure a child in a forward-facing child
restraint system on the front-passenger seat
and you position the front-passenger seat too close to the dashboard, in the event of an
accident, the child could:
R come into contact with the vehicle's inte-
rior if the PASSENGER AIR BAG OFF indi-
cator lamp is lit, for example
R be struck by the airbag if the PASSENGER
AIR BAG ON indicator lamp is lit
This poses an increased risk of injury or even fatal injury.
Always move the front-passenger seat as far
back as possible and fully retract the seat
cushion length. Always make sure that the
shoulder belt strap is correctly routed from
the vehicle belt outlet to the shoulder belt
guide on the child restraint system. The shoul-
der belt strap must be routed forwards and
downwards from the vehicle belt outlet. If
necessary, adjust the vehicle belt outlet and the front-passenger seat accordingly. Always
observe the information about suitable posi-
tioning of the child restraint system in this
Owner's Manual as well as the child restraint system manufacturer's installation instruc-
tions.
If the automatic front-passenger front airbag
deactivation system detects that:
R the front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and
remains lit. This indicates that the front-
passenger front airbag is disabled.
R the front-passenger seat is occupied by a
child in a rearward-facing child restraint
system, the PASSENGER AIR BAG OFF indi-
cator lamp lights up after the system self-
test and remains lit. This indicates that the
front-passenger front airbag is disabled.
But in the case of a child in a rearward-
facing child restraint, the PASSENGER AIR
BAG ON indicator lamp can light up after
the system self-test and remain lit. This
indicates that the front-passenger front air- bag is enabled. The result of the classifica-tion is dependent on, among other factors,
the child restraint system and the child's
build. It is recommended that you fit the
child restraint system to a suitable rear
seat.
R the front-passenger seat is occupied by a
child in a forward-facing child restraint sys-
tem, either the PASSENGER AIR BAG ON or
PASSENGER AIR BAG OFF indicator lamp
lights up and remains lit after the system
self-test depending on the result of the
classification. The result of the classifica-
tion is dependent on, among other factors, the child restraint system and the child's
build.
Move the front-passenger seat as far back
as possible. Always observe the informa-
tion in "Child restraint systems on the front- passenger seat" (Y page 69) and in "Suit-
able positioning of the child restraint sys-
tem" (Y page 71). Alternatively, you can 58
Occupant safetySafety

fit the child restraint system to a suitable
rear seat.
R the front-passenger seat is occupied by a
person with a smaller build (e.g. a teenager
or small adult), either the PASSENGER AIR
BAG ON or PASSENGER AIR BAG OFF indi-
cator lamp lights up and remains lit after
the system self-test depending on the
result of the classification.
- if the PASSENGER AIR BAG ON indicator
lamp lights up, move the front-passenger
seat as far back as possible. Alterna-
tively, a person with a small build can sit on a rear seat.
- if the PASSENGER AIR BAG OFF indicator
lamp is lit, a person with a smaller build
should not use the front-passenger seat.
R the front-passenger seat is occupied by an
adult or a person with a build correspond-
ing to that of an adult, the PASSENGER AIR
BAG ON indicator lamp lights up after the
system self-test and remains lit. This indi-
cates that the front-passenger front airbag
is enabled.
If children are travelling in the vehicle, be sure
to observe the notes on "Children in the vehi- cle" (Y page 65).
If the automatic front-passenger front airbag
deactivation system is malfunctioning, the
red 6 restraint system warning lamp in
the instrument cluster and the PASSENGER
AIR BAG OFF indicator lamp light up simulta-
neously. The front-passenger front airbag is
disabled in this case and does not deploy dur- ing an accident. Have the system checked as
soon as possible by qualified technicians.
Consult a Mercedes-Benz Service Centre. The
front-passenger seat should only be repaired at a Mercedes-Benz Service Centre.
If the front-passenger seat, the seat cover orthe seat cushion is damaged, have the nec-
essary repair work carried out at a Mercedes- Benz Service Centre.
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint sys-
tem which has been tested and approved by Mercedes-Benz in combination with the auto-
matic front-passenger front airbag deactiva-
tion system.
System self-test G
DANGER
If both the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not light up during the system self-test, the
system is malfunctioning. The front-
passenger front airbag might be triggered
unintentionally or might not be triggered at all in the event of an accident with high deceler-
ation. This poses an increased risk of injury or even fatal injury.
In this case the front-passenger seat may notbe used. Do not install a child restraint system
on the front-passenger seat. Have the auto-
matic front-passenger front airbag deactiva-
tion system checked and repaired immedi-
ately at a qualified specialist workshop. G
WARNING
If the PASSENGER AIRBAG OFF indicator lamp remains lit after the system self-test, the
front-passenger front airbag is disabled. It willnot be deployed in the event of an accident. In
this case, the front-passenger front airbag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front- passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the front-
passenger seat is correct and the front-
passenger front airbag is enabled or disa- Occupant safety
59Safety
Z

bled in accordance with the person in the
front-passenger seat.
R the person is seated properly with a cor-
rectly fastened seat belt.
R the front-passenger seat has been moved
as far back as possible.
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the front- passenger seat may not be used. Do not
install a child restraint system on the front-
passenger seat. Have the automatic front-
passenger front airbag deactivation system
checked and repaired immediately at a quali-
fied specialist workshop. G
WARNING
Objects between the seat surface and the
child restraint system could affect the func-
tion of the automatic front-passenger front
airbag deactivation system. This could result
in the front-passenger front airbag not func-
tioning as intended during an accident. This
poses an increased risk of injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The
entire base of the child restraint system must always rest on the seat cushion of the front-
passenger seat. The backrest of the forwards-
facing child restraint system must, as far as
possible, be resting on the backrest of the
rear reclining seat. Always comply with the
child restraint system manufacturer's instal-
lation instructions.
After the system self-test, the PASSENGER
AIR BAG OFF or PASSENGER AIR BAG ON
indicator lamp then shows the status of the
co-driver's front airbag (Y page 57).
Further information can be obtained under
"Problems with the automatic co-driver's
front airbag deactivation system"
(Y page 61). 60
Occupant safetySafety

Problems with automatic front-passenger front airbag deactivation
Be sure to observe the notes on "System self-test" (Y
page 59).Problem
Possible causes/consequences and
M
MSolutions The PASSENGER AIR
BAG OFF indicator
lamp lights up and
remains lit, even
though the front-
passenger seat is occu-
pied by an adult or a
person with a build cor-responding to that of an
adult. The classification of the person on the front-passenger seat is
false.
X Make sure the conditions for a correct classification of the per-
son on the front-passenger seat are met (Y page 57).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the
front-passenger seat may not be used.
X Have the automatic front-passenger front airbag deactivation
system checked as soon as possible at a Mercedes-Benz Ser-
vice Centre. The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or does not stay
on.
The front-passenger
seat is:
R empty
R occupied with a rear-
ward-facing child
restraint system The automatic front-passenger front airbag deactivation system is
malfunctioning.
X Make sure there is nothing between the seat and the child
restraint system.
X Make sure that the entire base of the child restraint system rests
on the seat cushion of the front-passenger seat.
X Make sure that the seat cushion length is fully retracted.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight with the front-
passenger seat adjustment. This could result in the seat belt and the child restraint system being pulled too tightly.
X Check that the child restraint system is installed correctly.
X Make sure that no objects are applying additional weight to the
seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off and/
or the PASSENGER AIR BAG ON indicator lamp lights up, do not
install a rearward-facing child restraint system on the front-
passenger seat. It is recommended that you fit the child
restraint system to a suitable rear seat.
X Have the automatic front-passenger front airbag deactivation
system checked as soon as possible at a Mercedes-Benz Ser-
vice Centre. Occupant safety
61Safety Z

Deployment of belt tensioners and air-
bags
Important safety notes G
WARNING
After the airbag deploys, the airbag parts are
hot. There is a risk of injury.
Do not touch the airbag parts. Have a
deployed airbag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
Pyrotechnic seat belt tensioners that have
been deployed are no longer operational and
are unable to perform their intended protec-
tive function. This poses an increased risk of
injury or even fatal injury.
Therefore, have pyrotechnic belt tensioners
which have been triggered immediately
replaced at a qualified specialist workshop.
Mercedes-Benz recommends that you have
the vehicle towed to a qualified specialist
workshop after an accident. Take this into
account, particularly if a seat belt tensioner
was triggered or an airbag was deployed.
An electric motor is used by PRE-SAFE ®
to
trigger the tightening of the seat belt in haz-
ardous situations. This procedure is reversi-
ble.
If the belt tensioners are triggered or an air-
bag is deployed, you will hear a bang, and a
small amount of powder may also be
released. The 6restraint system warning
lamp lights up.
Only in rare cases will the bang affect your
hearing. In general, the powder released is
not hazardous to health but may cause short- term breathing difficulties to persons suffer-
ing from asthma or other pulmonary condi-
tions. Provided it is safe to do so, you should
leave the vehicle immediately or open the
window in order to prevent breathing difficul- ties. Operation During the first stage of a collision, the
restraint system control unit evaluates impor- tant physical data relating to vehicle deceler-
ation or acceleration, such as:
R duration
R direction
R intensity
Based on the evaluation of this data, the
restraint system control unit triggers the seat
belt tensioners in the event of a head-on or
rear collision.
A seat belt tensioner can only be triggered if:
R the ignition is switched on
R the components of the restraint system are
operational; see "Restraint system warning
lamp" (Y page 47)
R the belt tongue has engaged in the belt
buckle of the respective front seat
The seat belt tensioners in the rear compart-
ment are triggered independently of the lock
status of the seat belts.
If the restraint system control unit detects a
high severity accident, in certain head-on col- lisions, additional components of the
restraint system are deployed independently
of each other:
R front airbags and driver's kneebag
R windowbag, if the system determines that
deployment can offer additional protection
to that provided by the seat belt
On vehicles with the automatic front-
passenger front airbag deactivation system:
depending on the person in the front-
passenger seat, the front-passenger front air- bag is either disabled or enabled. The front-
passenger front airbag can only be deployed
in an accident if the PASSENGER AIR BAG ON
indicator lamp is lit. Observe the information
on the PASSENGER AIR BAG indicator lamps
(Y page 48).
Your vehicle has two-stage front airbags. In
the first deployment stage, the front airbag is filled with propellant gas to reduce the risk of 62
Occupant safetySafety

injuries. The front airbag is fully deployed if
the second deployment stage is activated
within a few milliseconds.
The activation threshold for the seat belt ten-
sioners and airbags is determined based on
the evaluation of the vehicle's rate of decel-
eration or acceleration at various points in the vehicle. This process is pre-emptive in nature.The triggering/deployment process should
take place in good time at the start of the
collision.
The rate of vehicle deceleration or accelera-
tion and the direction of the force are essen-
tially determined by:
R the distribution of forces during the colli-
sion
R the collision angle
R the deformation characteristics of the vehi-
cle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a
decisive role in the deployment of an airbag,
nor do they provide an indication of airbag
deployment.
The vehicle may be deformed significantly
without an airbag being deployed. This is the
case if only parts which are relatively easily
deformed are affected and the rate of decel-
eration is not high. Conversely, an airbag may be deployed even though the vehicle suffers
only minor deformation. This is the case if, for
example, very rigid vehicle parts such as lon-
gitudinal body members are hit, and sufficient deceleration occurs as a result.
If the restraint system control unit detects a
side impact or if the vehicle overturns, the
applicable components of the restraint sys-
tem are activated independently of each
other depending on the apparent type of acci-
dent.
R Sidebags on the side on which an impact
occurs, independent from the seat belt ten-
sioner and seat belt usage Vehicles with the automatic front-
passenger airbag deactivation system: the
sidebag on the front-passenger side
deploys under the following conditions:
- an occupant is detected on the front-
passenger seat or
- the belt tongue is engaged in the belt
buckle of the front-passenger seat
R Windowbag on the side on which an impact
occurs, independent of seat belt usage and
regardless of whether the front-passenger
seat is occupied
R Front seat belt tensioners, if the system
determines that deployment can offer addi-
tional protection for the vehicle occupants
in this situation
R Rear seat belt tensioners in certain situa-
tions if the vehicle overturns
R Windowbags on the driver's and front-
passenger side in certain situations if the
vehicle overturns and if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
i Not all airbags are deployed in an acci-
dent. The different airbag systems work
independently of each other.
How the airbag system works is deter-
mined by the severity of the accident detec- ted, especially the vehicle deceleration or
acceleration, and the apparent type of acci-
dent:
R frontal collision
R side impact
R overturn PRE-SAFE
®
(anticipatory occupant
protection)
Introduction PRE-SAFE
®
takes pre-emptive measures to
protect occupants in certain hazardous sit-
uations. Occupant safety
63Safety Z

Important safety notes
!
Make sure that there are no objects in the
footwell or behind the seats. There is a risk that the seats and/or the objects could be
damaged when PRE-SAFE ®
is activated.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out.
Always adapt your driving style to suit the
prevailing road and weather conditions and
maintain a safe distance from the vehicle in
front. Drive carefully.
Function PRE-SAFE
®
intervenes:
R in emergency braking situations, e.g. when
BAS is activated
R in critical driving situations, e.g. when phys-
ical limits are exceeded and the vehicle
understeers or oversteers severely
R vehicles with the Driving Assistance pack-
age: when a driver assistance system inter-
venes powerfully or the radar sensor sys-
tem detects an imminent danger of colli-
sion in certain situations
PRE-SAFE ®
takes the following measures
depending on the hazardous situation detec-
ted:
R the front seat belts are pre-tensioned.
R if the vehicle skids, the side windows and
the panorama sliding sunroof are closed.
R vehicles with the memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavourable
position.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pre-tensioning. All settings made by
PRE-SAFE ®
can then be reversed. If the seat belt pre-tensioning is not reduced:
X Move the seat backrest or seat back
slightly when the vehicle is stationary.
Seat belt pre-tensioning is reduced and the
locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. Infor-
mation about the convenience function can
be found under "Belt adjustment"
(Y page 52). PRE-SAFE
®
PLUS (anticipatory occu-
pant protection PLUS)
Introduction PRE-SAFE
®
PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear- end collision is imminent. In certain hazard-
ous situations, PRE-SAFE ®
PLUS takes pre-
emptive measures to protect the vehicle
occupants.
Important safety notes The intervention of PRE-SAFE
®
PLUS cannot
prevent an imminent collision.
The driver is not warned before the interven-
tion of PRE-SAFE ®
PLUS.
PRE-SAFE ®
PLUS does not intervene:
R if the vehicle is reversing
R when the vehicle is towing a trailer and
there is a risk of a rear-end collision
When driving, or when parking or exiting a
parking space with assistance from Active
Parking Assist, PRE-SAFE ®
PLUS will not
apply the brakes.
Function PRE-SAFE
®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision. 64
Occupant safetySafety

PRE-SAFE
®
PLUS takes the following meas-
ures depending on the hazardous situation
detected:
R if the radar sensor system detects that a
head-on collision is imminent, the seat
belts are pre-tensioned
R if the radar sensor system detects that a
rear-end collision is imminent:
- the rear hazard warning lamps are acti-
vated and flash at a higher frequency
- the brake pressure is increased if the
driver applies the brakes when the vehi-
cle is stationary
- the seat belts are pre-tensioned
The PRE-SAFE ®
PLUS braking application is
cancelled:
R if the accelerator pedal is depressed when
a gear is engaged
R if the risk of a collision passes or is no lon-
ger detected
R if DISTRONIC PLUS indicates an intention
to pull away
If the hazardous situation passes without
resulting in an accident, the original settings
are restored. Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on
the type and severity of the impact:
R the hazard warning lamps are activated
R the emergency lighting is activated
R the vehicle doors are unlocked
R the front side windows are lowered
R vehicles with a memory function: the elec-
trically adjustable steering wheel is raised
R the engine is switched off and the fuel sup-
ply is cut off R
vehicles with the Mercedes-Benz emer-
gency call system: automatic emergency
call
R vehicles with the hybrid drive system: the
hybrid system and the high-voltage electri-
cal system are deactivated Children in the vehicle
Important safety notes
Accident statistics show that children
secured in the rear seats are safer than chil-
dren secured in the front-passenger seat. For this reason, Mercedes-Benz strongly advises
that you install a child restraint system on a
rear seat. Children are generally better pro-
tected there.
If a child younger than twelve years old and
under 1.50 m in height is travelling in the
vehicle:
R always secure the child in a child restraint
system suitable for Mercedes-Benz vehi-
cles. The child restraint system must be
appropriate to the age, weight and size of
the child.
R be sure to observe the instructions and
safety notes in this section in addition to
the child restraint system manufacturer's
installation instructions.
R always pay attention to the instructions
and safety notes on the automatic front-
passenger front airbag deactivation system (Y page 56). G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury. Children in the vehicle
65Safety
Z

When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. G
WARNING
If the child restraint system is placed in direct sunlight, the parts could become very hot.
Children could be suffer burns by touching
these parts, in particular on the metallic parts
of the child restraint system. There is a risk of injury.
If you and your child leave the vehicle, always
make sure that the child restraint system is
not in direct sunlight. Cover it with a blanket, for example. If the child restraint system has
been exposed to direct sunlight, leave it to
cool down before securing the child in it.
Never leave children unattended in the vehi-
cle.
Always ensure that all vehicle occupants have their seat belts fastened correctly and are sit-
ting properly. Particular attention must be
paid to children.
Observe the safety notes on the seat belt
(Y page 49) and the information on the cor-
rect use of the seat belt (Y page 50).Child restraint system
Observe the instructions for correct use of
the child restraint system (Y page 71).
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint sys-
tem recommended by Mercedes-Benz
(Y page 75). G
WARNING
If the child restraint system is incorrectly fit-
ted on the seat position suitable for this pur-
pose, it cannot perform its intended protec-
tive function. In the event of an accident,
sharp braking or a sudden change in direction, the child may not be held securely. There is an
increased risk of serious or even fatal injuries.
Observe the manufacturer's installation
instructions and the correct use for the child
restraint system. Make sure that the entire
surface of the child restraint system is resting
on the seat surface. Never place objects
under or behind the child restraint system,
e.g. cushions. Only use child restraint sys-
tems with the original cover designed for
them. Only replace damaged covers with gen- uine covers. G
WARNING
If the child restraint system is fitted incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik- ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always fit child restraint systems properly,
even if they are not being used. Make sure
that you observe the child restraint system
manufacturer's installation instructions.
You will find further information on stowing
objects, luggage and loads securely under
"Loading guidelines" (Y page 390). G
WARNING
Child restraint systems or their securing sys-
tems that have been damaged or subjected to a load in an accident cannot perform their
intended protective function. In the event of
an accident, sharp braking or a sudden
change in direction, the child may not be held securely. There is an increased risk of serious
or even fatal injuries.
Immediately replace child restraint systems
that have been damaged or subjected to a 66
Children in the vehicleSafety

load in an accident. Have the child restraint
securing systems checked in a qualified spe-
cialist workshop before fitting a child restraint
system again.
The securing systems of child restraint sys-
tems are:
R the seat belt system
R the ISOFIX or i-Size securing rings
R the Top Tether anchorages
If it is absolutely necessary to fit a child
restraint system to the front-passenger seat,
always observe the information on "Child
restraint systems on the front-passenger
seat" (Y page 69).
Observe the warning labels in the vehicle inte-
rior and on the child restraint system.
i It is advisable to use Mercedes-Benz care
products to clean child restraint systems
recommended by Mercedes-Benz. You can obtain information about this at any
Mercedes-Benz Service Centre. ISOFIX and i-Size child restraint sys-
tems
G
WARNING
ISOFIX child restraint systems or i-Size child
restraint systems do not offer sufficient pro-
tection for children whose weight is greater
than 22 kg, who are secured using the safety belt integrated in the child restraint system.
The child could, for example, not be restrained
correctly in the event of an accident. This
poses an increased risk of injury or even fatal
injury.
If the child weighs more than 22 kg, only use
ISOFIX child restraint systems or i-Size child
restraint systems with which the child is also
secured with the vehicle seat belt. Also secure the child restraint system with the Top Tether
belt, if available.
When fitting a child restraint system, be sure to observe the manufacturer's installation and operating instructions and the instruc-
tions for correct use of the child restraint sys-
tem (Y page 71).
Before every trip, make sure that the ISOFIX
child restraint system is engaged correctly in both ISOFIX securing rings. This symbol indicates an ISOFIX position
which is suitable for attaching an ISOFIX child
restraint system. A similar symbol can be
found on the ISOFIX child restraint system. This symbol indicates an i‑Size position which
is suitable for attaching an i-Size child
restraint system. A similar symbol can be
found on the i-Size child restraint system.
! When fitting the child restraint system,
make sure that the seat belt for the centre
seat does not get trapped. Otherwise, the
seat belt could be damaged. Children in the vehicle
67Safety Z