warning MERCEDES-BENZ GLC SUV 2015 Owners Manual

Locking and unlocking the luggage
compartment floor (vehicles without
PLUG-IN HYBRID operation) 1
Luggage compartment floor, released
2 Luggage compartment floor, locked
The luggage compartment floor can be locked
and unlocked using the emergency key ele-
ment. Roof carrier
Important safety notes G
WARNING
When a load is transported on the roof, the
vehicle's centre of gravity rises and the han-
dling changes. If you exceed the maximum
roof load, the handling as well as steering and braking characteristics are severely affected.
There is a risk of an accident.
Always observe the maximum roof load and
adapt your driving style.
You will find information on the maximum roof
load in the "Technical data" section
(Y page 488).
! Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the vehi-
cle.
Position the load on the roof carrier in such
a way that the vehicle will not sustain dam-
age even when it is in motion. Depending on the vehicle equipment,
ensure that when the roof carrier is fitted
you can:
R raise the sliding sunroof/panorama slid-
ing sunroof fully
R open the tailgate fully
An incorrectly secured roof carrier or roof
load may become detached from the vehicle. You must therefore ensure that you observe
the roof carrier manufacturer's installation
instructions.
Vehicles with panorama sliding sunroof: if
a roof carrier is fitted, the panorama sliding
sunroof cannot be opened. In order to allow
ventilation of the vehicle interior, you can
raise the panorama sliding sunroof.
If a roof carrier approved by Mercedes-Benz
makes contact with the panorama sliding
sunroof, the sunroof will lower slightly but
remain raised in the rear.
Attaching the roof carrier X
Secure the roof carrier to the roof rails.
X Observe the manufacturer's installation
instructions. Features
Cup holders
Important safety notes G
WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction.
R Always stow objects so that they cannot be
thrown around in such situations.
R Always make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets. 402
FeaturesStowing and features

X
To refit the insert: press insert?into the
holder until it engages.
X To close: close the cover of the ashtray.
X Push cover :of the stowage compart-
ment closed.
i You can remove the ashtray insert and
use the resulting compartment for stow-
age.
Rear-compartment ashtray X
To open: pull cover ;out by its top edge.
X To remove the insert: push ribbing=
from the left side and pull insert :
upwards.
X To fit the insert: fit insert:into the
holder from above and press down into the
holder until it engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is out of reach of children. Never leave children
unattended in the vehicle.
Your attention must always be focused on the traffic conditions. Only use the cigarette
lighter when road and traffic conditions per-
mit. X
Turn the key to position 2in the ignition
lock (Y page 187).
X To open: open the stowage compartment
(Y page 391).
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automati-
cally when the heating element is red-hot.
X To close: push cover :of the stowage
compartment closed. 12 V sockets
General notes X
Turn the key to position 1in the ignition
lock (Y page 187).
The sockets can be used for accessories with a maximum draw of 180 W(15 A). Accesso-
ries include such items as mobile phone
chargers.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
An emergency cut-off ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures Features
405Stowing and fea tures Z

Problems with the 230 V power socket
Problem
Possible causes/consequences and
M
MSolutions The warning lamp on
the 230 V power socket
is not lit. The on-board voltage is too low because the battery is too weak.
X Start the engine.
or
X Charge the battery (Y page 441).
If the indicator lamp still does not light up:
X Consult a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 230 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after the converter cools
down:
X Consult a qualified specialist workshop. You have connected an electronic device that has a constant
nominal power of less than 150 watts, but has a very high switch-
on current. This device will not work. If you connect such a device, the 230 V power socket will not supply it with power.
X Connect a suitable electronic device. Mercedes-Benz emergency call sys-
tem
Information on these requirements can be
found in the separate COMAND Online oper-
ating instructions. X
To open: press cover :briefly.
X To make an emergency call: press SOS
button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
X Wait for a voice connection to the
Mercedes-Benz emergency call centre.
X After the emergency call, close cover :.
You will see a message if:
R a connection to the Mercedes-Benz
emergency call centre cannot be made
R a call has not been automatically forwar-
ded to the public emergency call centre
In this case, dial the 112emergency num-
ber on your mobile phone.
You can find more information on the
Mercedes-Benz emergency call system in the 408
FeaturesStowing and features

Mobile phone
Important safety notes G
WARNING
Operating mobile communications equip-
ment while driving distracts you from paying
attention to traffic conditions. This could also cause you to lose control of the vehicle. There
is a risk of an accident.
Use this device only when the vehicle is sta-
tionary.
You must observe the legal requirements for
the country in which you are currently driving when operating mobile communications
equipment in the vehicle.
If it is permitted by law to operate communi-
cations equipment while the vehicle is in
motion, you may only do so if the traffic sit-
uation permits. You may otherwise be dis-
tracted from the traffic conditions, cause an
accident and injure yourself and others.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus- sion surrounding the possible health risk
posed by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in
the vehicle
R that mutual interference between the vehi-
cle electronics and mobile phones is mini-
mised
An exterior aerial has the following advan-
tages:
R it conducts the electromagnetic fields gen-
erated by a wireless device to the exterior
R the field strength in the vehicle interior is
lower than in a vehicle that does not have
an exterior aerial
Information on retrofitting two-way radios
and mobile phones (RF transmitters)
(Y page 478). General notes Depending on the vehicle equipment, there
are various mobile phone brackets that may
be fitted in your vehicle; in some cases, these
are country-specific.
More information on suitable mobile phones,
mobile phone brackets and on connecting
Bluetooth ®
-capable mobile phones to
COMAND Online/Audio 20 can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
The functions and services available when
you use the phone depend on your mobile
phone model and service provider.
Using a mobile phone To connect a mobile phone to the exterior
aerial and charge it, insert it into the mobile
phone bracket.
X Open the telephone compartment
(Y page 392).
X Place the mobile phone bracket into the
pre-installed fitting; see the separate instal- lation instructions for the mobile phone fit-
ting.
X Insert the mobile phone into the mobile
phone bracket; see the separate installa-
tion instructions for the mobile phone fit-
ting.
i The mobile phone can also be operated
without being in the bracket. However, the charging function and aerial function are
not available.
In order to use Bluetooth ®
(SAP profile) on
your telephone module, you must first insert
the telephone module into the pre-installed
fitting. This connects it to the exterior aerial.
If you wish to charge the mobile phone, then
you must connect it to a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in
the Digital Owner's Manual. 410
FeaturesStowing and features

Operating the mobile phone
You can operate the telephone using the
6
and~ buttons on the multifunction
steering wheel. You can operate other mobile
phone functions via the on-board computer
(Y page 324).
When you remove the key from the ignition
lock, the mobile phone is disconnected from
the vehicle. You can then no longer make calls using the hands-free system.
If a call is active and you remove the key from
the ignition lock, the conversation is trans-
ferred over to the mobile telephone. It is then possible to continue the conversation on the
mobile phone. Floormats
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor- mats on top of one another. X
Slide the relevant seat back.
X To fit: lay the floormat in the footwell. X
Press studs :onto retainers ;.
X To remove: pull the floormat away from
retainers ;.
X Remove the floormats. Retrofitted anti-glare film
Retrofitted anti-glare film on the inside of the
windows can interfere with radio/mobile
telephone reception. This is particularly the
case for conductive or metallic-coated films.
You can obtain information about anti-glare
film from a qualified specialist workshop. Features
411Stowing and features Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 28). Engine compartment
Bonnet
Important safety notes G
WARNING
An unlocked bonnet may open up when the
vehicle is in motion and block your view. There is a risk of an accident.
Never unlock the bonnet when driving. Before
every trip, ensure that the bonnet is locked. G
WARNING
When being opened and closed, the bonnet
may suddenly fall into the closed position.
There is a risk of injury to persons in the range of movement of the bonnet.
Open and close the bonnet only when nobody
is in the range of movement. G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the
engine compartment, you could come into
contact with hot gases or other leaking ser-
vice products. There is a danger of injury.
Allow an overheating engine to cool down
before opening the bonnet. If there is a fire in the engine compartment, leave the bonnet
closed and notify the fire brigade. G
WARNING
There are moving components in the engine
compartment. Certain components may con-
tinue to move or suddenly move again even
after the ignition has been switched off, e.g.
the radiator fan. There is a risk of injury.
If you have to carry out work in the engine
compartment:
R switch off the ignition
R never touch the dangerous areas surround-
ing moving components, e.g. the rotation
area of the fan
R remove jewellery and watches
R keep items of clothing and hair, for exam-
ple, away from moving parts. G
WARNING
The ignition system and the fuel injection sys- tem operate with a high voltage. If you touch
the live components, you could receive an
electric shock. There is a danger of injury.
Never touch components of the ignition sys-
tem or the fuel injection system when the
ignition is switched on.
Active bonnet (pedestrian protection) Operating principle
! An active bonnet that had been triggered
must be repaired at a qualified specialist
workshop. The active bonnet function will
then be available again. The additional
pedestrian protection provided by the
active bonnet will then be restored.
The active bonnet is only available in certain
countries.
The active bonnet can reduce the risk of injury to pedestrians in certain accident situations.
Raising the active bonnet increases the clear-
ance to hard components, such as the engine.
If the active bonnet has been triggered, it is
raised at the rear in the area around the hinge
by approximately 85 mm. The active bonnet is
triggered by pyrotechnics. 414
Engine compartmentMaintenance and care

For the drive to the workshop, reset the trig-
gered active bonnet yourself. If the active
bonnet has been triggered, pedestrian pro-
tection may be limited.
Resetting G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. X
With your hand flat, push down active bon-
net :in the area around the hinges on
both sides (arrows) until you feel it engage.
If you can raise the active bonnet slightly in
the area around the hinges, it is not engaged correctly. Repeat the step.
Opening the bonnet G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
When the bonnet is open, and the windscreen wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windscreen wipers and
the ignition before opening the bonnet.
! Make sure that the windscreen wipers are
not folded away from the windscreen. Oth-
erwise, you could damage the windscreen
wipers or the bonnet. X
Make sure that the windscreen wipers are
switched off.
X Pull release lever :on the bonnet.
The bonnet is released. X
Reach into the gap, pull bonnet catch han-
dle ;up and lift the bonnet.
If you lift the bonnet by approximately
40 cm, the bonnet is opened and held open automatically by the gas-filled strut. Engine compartment
415Maintenance and care Z

Closing the bonnet
X
Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
Do not cover up the radiator. Do not use ther-
mal mats, insect protection covers or any-
thing similar. Doing so can cause the Onboard Diagnostics System to display inaccurate val-
ues. Some of these values are legally required
and must always be correct. Engine oil
General notes Depending on your driving style, the vehicle
consumes up to 0.8 litres of oil per 1000 km.
The oil consumption may be higher than this
when the vehicle is new or if you frequently
drive at high engine speeds.
Depending on the engine, the oil dipstick may
be installed at a different location.
When checking the oil level:
R park the vehicle on a level surface
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly, wait approximately
30 minutes before carrying out the meas-
urement Checking the oil level using the oil dip-
stick G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. Example
X Pull oil dipstick :out of the oil dipstick
tube.
X Wipe off oil dipstick :.
X Slowly slide dipstick :into the guide tube
to the stop, and take it out again after
approximately 3 seconds.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark =
or below, top up with 1.0 l of engine oil.
Topping up engine oil G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. 416
Engine compartmentMaintenance and care

G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage to
the engine or to the catalytic converter.
Have excess engine oil siphoned off. Example
X Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, top up with 1.0 lof engine
oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into place.
X Check the oil level again with the oil dip-
stick (Y page 416).
For further information on engine oil, see
(Y page 485). Other service products
Checking the coolant level G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
The cooling system is pressurised, particu-
larly when the engine is warm. If you open the cap, you could be scalded if hot coolant
sprays out. There is a risk of injury. Engine compartment
417Maintenance and care
Z

Let the engine cool down before you open the
cap. Wear gloves and eye protection. Open
the cap slowly to release the pressure. X
Park the vehicle on a level surface.
Only check the coolant level if the vehicle is
on a level surface and the engine has
cooled down.
X Turn the key to position 2in the ignition
lock (Y page 187).
or
X On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 187).
X Check the coolant temperature display in
the instrument cluster (Y page 313).
The coolant temperature must be below
70 †.
X Turn the key to position 0(Y page 187).
or
X On vehicles with KEYLESS-GO, pull the
Start/Stop button from the ignition lock
(Y page 187).
X Slowly turn cap :half a turn anti-clock-
wise to allow excess pressure to escape.
X Turn cap :further anti-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough
coolant in coolant expansion tank ;.
If the coolant level is approximately 1.5 cm above marker bar =in the filler neck when
warm, there is enough coolant in coolant
expansion tank ;. X
If necessary, top up with coolant that has
been tested and approved by Mercedes-
Benz.
X Replace cap :and turn it clockwise as far
as it will go.
Further information on coolant (Y page 487).
Topping up the windscreen washer sys- tem G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
If windscreen washer concentrate comes into contact with hot components of the engine or
the exhaust system, it can ignite. There is a
risk of fire and injury.
Make sure the windscreen washer concen-
trate does not come into contact with the filler neck. X
To open: pull cap:upwards by the tab
and open.
X Top up with the premixed washer fluid.
X To close: press cap :onto the filler neck
until it engages. 418
Engine compartmentMaintenance and care