warning MERCEDES-BENZ GLC SUV 2015 Service Manual

Child-proof locks
Important safety notes G
WARNING
If children are travelling in the vehicle, they
could:
R open doors, thus endangering other people
or road users
R exit the vehicle and be caught by oncoming
traffic
R operate vehicle equipment and become
trapped, for example
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are travelling in the vehicle. When leaving the vehicle, always take the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
Override feature for:
R the rear doors (Y page 77)
R the rear side windows (Y page 78)G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. G
WARNING
If the child restraint system is placed in direct sunlight, the parts could become very hot.
Children could be suffer burns by touching
these parts, in particular on the metallic parts
of the child restraint system. There is a risk of injury.
If you and your child leave the vehicle, always
make sure that the child restraint system is
not in direct sunlight. Cover it with a blanket, for example. If the child restraint system has
been exposed to direct sunlight, leave it to
cool down before securing the child in it.
Never leave children unattended in the vehi-
cle.
Child-proof locks for the rear doors You secure each door individually with the
child-proof locks on the rear doors. A door
secured with a child-proof lock cannot be
opened from inside the vehicle. When the
vehicle is unlocked, the door can be opened
from the outside.
X To activate: press the child-proof lock
lever up in the direction of arrow :.
X Make sure that the child-proof locks are
working properly.
X To deactivate: press the child-proof lock
lever down in the direction of arrow ;. Children in the vehicle
77Safety Z

Override feature for the rear side win-
dows X
To enable/disable: press button;.
If indicator lamp :is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the driv- er's door. If indicator lamp :is off, oper-
ation is possible using the switches in the
rear compartment. Pets in the vehicle
G
WARNING
If you leave animals unsupervised or unse-
cured in the vehicle, they may push a button
or a switch, for example.
They could:
R activate vehicle equipment and become
trapped, for example
R switch vehicle systems on or off, thus
endangering other road users
In the event of an accident, sudden braking or
abrupt changes of direction, unsecured ani-
mals could be flung around the vehicle, injur-
ing the vehicle occupants. There is a risk of an accident and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals correctly during a
journey, e.g. in an animal transport box. Driving safety systems
Driving safety systems overview
In this section, you will find information about the following driving safety systems:
R ABS ( Anti-lock BrakingSystem)
(Y page 79)
R BAS ( Brake Assist System) (Y page 79)
R BAS PLUS with Cross-Traffic Assist ( Brake
Assist System PLUS with Cross-Traffic
Assist) (Y page 80)
R COLLISION PREVENTION ASSIST PLUS
(Y page 81)
R Adaptive brake lights (Y page 84)
R ESP ®
(Electronic StabilityProgram)
(Y page 84)
R EBD ( electronic brake force distribution)
(Y page 87)
R ADAPTIVE BRAKE (Y page 87)
R PRE-SAFE ®
Brake (Y page 87)
R STEER CONTROL (Y page 90) Important safety notes
If you fail to adapt your driving style or if you
are inattentive, the driving safety systems can
neither reduce the risk of an accident nor
override the laws of physics. Driving safety
systems are merely aids designed to assist
driving. You are responsible for the distance
to the vehicle in front, for vehicle speed and
for braking in good time. Always adapt your
driving style to suit the prevailing road,
weather and traffic conditions and maintain a
safe distance from the vehicle in front. Drive
carefully.
The driving safety systems described only
work as effectively as possible when there is
adequate contact between the tyres and the
road surface. Please pay special attention to
the notes on tyres, recommended minimum
tyre tread depths etc. (Y page 454).
In wintry driving conditions, always use winter tyres (M+S tyres) and, if necessary, snow 78
Driving safety systemsSafety

chains. Only in this way will the driving safety
systems described in this section work as
effectively as possible. ABS (Anti-lock Braking System)
General notes ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi- cle when braking.
The ! ABS warning lamp in the instrument
cluster lights up when the ignition is switched on. It goes out when the engine is running.
ABS works from a speed of about 8 km/h,
regardless of road-surface conditions. ABS
works on slippery surfaces, even when you
only brake gently.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 78). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid- ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information on the ABS warning lamp (Y page 379) and
display messages which may be shown in the
instrument cluster (Y page 336). Brakes X
If ABS intervenes: continue to depress the
brake pedal with force until the braking sit- uation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel a pulsing in the brake pedal.
The pulsating brake pedal can be an indica-
tion of hazardous road conditions; this serves
as a reminder to take extra care while driving.
Off-road ABS An ABS system specifically suited to off-road
terrain is activated automatically once the off- road program is activated (Y page 250).
At speeds below 30 km/h the front wheels
lock cyclically during braking. The digging-in
effect achieved in the process reduces the
stopping distance when driving off-road. This limits steering capability. BAS (Brake Assist)
General notes BAS operates in emergency braking situa-
tions. If you depress the brake pedal quickly,
BAS automatically boosts the braking force,
thus shortening the stopping distance.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 78). G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking. Driving safety systems
79Safety Z

Braking
X
Keep the brake pedal depressed firmly until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. BAS PLUS (Brake Assist System
PLUS) with Cross-Traffic Assist
General notes BAS PLUS can help you to minimise the risk of
a collision with a vehicle or a pedestrian and
reduce the effects of such a collision. If BAS
PLUS detects a danger of collision, you are
assisted when braking.
i Pay attention to the important safety
notes in the "Driving safety systems" sec-
tion (Y page 78).
BAS PLUS is only available on vehicles with
the Driving Assistance package.
For BAS PLUS to assist you when driving, the radar sensor system and the camera system
must be operational.
With the help of a sensor system and a cam-
era system, BAS PLUS can detect obstacles:
R that are in the path of your vehicle for an
extended period of time
R that cross the path of your vehicle
In addition, pedestrians in the path of your
vehicle can be detected.
BAS PLUS detects pedestrians using typical
characteristics such as the body contours
and posture of a person standing upright.
If the radar sensor system or the camera sys- tem is malfunctioning, BAS PLUS functions
are restricted or no longer available. The
brake system is still available with complete
brake boosting effect and BAS.
i Observe the restrictions described in the
"Important safety notes" section
(Y page 80). Important safety notes G
WARNING
BAS PLUS cannot always clearly identify
objects and complex traffic situations.
In such cases, BAS PLUS may:
R intervene unnecessarily
R not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. Terminate the
intervention in a non-critical driving situation. G
WARNING
BAS PLUS cannot always clearly identify peo- ple, this is especially the case if they are mov-
ing. BAS PLUS cannot intervene in these
cases. There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. G
WARNING
BAS PLUS does not react:
R to small people, e.g. children
R to animals
R to oncoming vehicles
R when cornering
As a result, BAS PLUS may not intervene in all
critical situations. There is a risk of an acci-
dent.
Always pay careful attention to the traffic sit- uation and be ready to brake.
In the event of snowfall or heavy rain, detec-
tion can be impaired.
Detection by the radar sensor system is also
impaired in the event of:
R dirt on the sensors or obscured sensors
R interference by other radar sources
R strong radar reflections, for example, in
multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle 80
Driving safety systemsSafety

R
a vehicle travelling in front on a different
line
R vehicles quickly moving into the radar sen-
sor system detection range
Detection by the camera system is also
impaired in the event of:
R dirt on the camera or if the camera is cov-
ered
R glare on the camera system, e.g. from the
sun being low in the sky
R darkness
R if:
- pedestrians move quickly, e.g. into the
path of the vehicle
- the camera system no longer detects a
pedestrian as a person due to special
clothing or other objects
- a pedestrian is concealed by other
objects
- the typical outline of a person is not dis-
tinguishable from the background
Following damage to the front end of the vehi-
cle, have the radar sensor settings and oper- ation checked at a qualified specialist work-
shop. This also applies to collisions at slow
speeds where there is no visible damage to
the front of the vehicle.
Following damage to the windscreen, have
the configuration and operation of the cam-
era system checked at a qualified specialist
workshop.
Function To avoid a collision, BAS PLUS calculates the
brake force necessary if:
R you approach an obstacle and
R BAS PLUS has detected a risk of a collision
When driving at a speed under 30 km/h : if
you depress the brake pedal, BAS PLUS is
activated. Braking assistance from BAS PLUS is carried out at the last possible moment.
When driving at a speed above 30 km/h : if
you depress the brake pedal sharply, BAS PLUS automatically increases the brake pres-
sure to a degree suited to the traffic situation.
BAS PLUS provides braking assistance in haz-
ardous situations with vehicles in front within a speed range between 7 km/h and
250 km/h.
At speeds of up to approximately 70 km/h,
BAS PLUS can react to:
R stationary objects in the path of your vehi-
cle, e.g. stopped or parked vehicles
R pedestrians in the path of your vehicle
R obstacles crossing your path, which move
in the detection range of the sensors and
are recognised by them
i If BAS PLUS demands particularly high
braking force, preventative passenger pro-
tection measures (PRE-SAFE ®
PLUS) are
activated simultaneously (Y page 64).
X Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
BAS PLUS is deactivated and the brakes func- tion as usual again if:
R you release the brake pedal
R there is no longer a risk of a collision
R no obstacle is detected in front of your
vehicle
R you depress the accelerator pedal
R you activate kickdown COLLISION PREVENTION ASSIST
PLUS
General notes i
Observe the "Important safety notes" sec-
tion (Y page 78).
COLLISION PREVENTION ASSIST PLUS con-
sists of a distance warning function with an
autonomous braking function and Adaptive
Brake Assist.
COLLISION PREVENTION ASSIST PLUS can
help you to minimise the risk of a collision Driving safety systems
81Safety Z

with the vehicle in front or reduce the effects
of such a collision.
If COLLISION PREVENTION ASSIST PLUS
detects that there is a risk of a collision, you
will be warned visually and acoustically. If you do not react to the visual and audible collision
warning, autonomous braking can be initiated in critical situations. If you apply the brake
yourself in a critical situation, the COLLISION PREVENTION ASSIST PLUS Adaptive Brake
Assist assists you.
Important safety notes In particular, the detection of obstacles can
be impaired in the case of:
R dirt on the sensors or obscured sensors
R snow or heavy rain
R interference by other radar sources
R strong radar reflections, for example, in
multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different
line
R new vehicles or after a service on the COL-
LISION PREVENTION ASSIST PLUS system
Observe the important safety notes in the
"Running-in notes" section (Y page 186).
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle.
Activating/deactivating The COLLISION PREVENTION ASSIST PLUS is
automatically active after switching on the
ignition.
You can activate or deactivate COLLISION
PREVENTION ASSIST PLUS in the on-board
computer (Y page 328). When deactivated,
the distance warning function and the auton-
omous braking function are also deactivated. If COLLISION PREVENTION ASSIST PLUS is
deactivated, the æsymbol appears in the
assistance graphics display.
Distance warning function General notes
The distance warning function can help you to
minimise the risk of a collision with the vehi-
cle in front or reduce the effects of such a
collision. If the distance warning function
detects that there is a risk of a collision, you
will be warned visually and acoustically.
Important safety notes
i Observe the "Important safety notes" sec-
tion for driving safety systems (Y page 78). G
WARNING
The distance warning function does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
Thus, the distance warning function cannot
provide a warning in all critical situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. G
WARNING
The distance warning function cannot always
clearly identify objects and complex traffic
situations.
In such cases, the distance warning function
may:
R give an unnecessary warning
R not give a warning
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation; do not rely on the distance warning
function alone. 82
Driving safety systemsSafety

Function
The distance warning function issues a warn-
ing at speeds:
R of approximately 30 km/h or more, if, over
several seconds, the distance maintained
to the vehicle travelling in front is insuffi-
cient. The ·distance warning lamp
then lights up in the instrument cluster.
R of approximately 7 km/h or more, if you
rapidly approach a vehicle in front. An inter-
mittent warning tone will then sound, and
the · distance warning lamp will light
up in the instrument cluster.
X Brake immediately in order to increase the
distance from the vehicle in front.
or
X Take evasive action provided it is safe to do
so.
Due to the nature of the system, particularly
complicated but non-critical driving condi-
tions may also cause the system to display a
warning.
With the help of the radar sensor system, the distance warning function can detect obsta-
cles that are in the path of your vehicle for an
extended period of time.
Up to a speed of approximately 70 km/h, the
distance warning function can also react to
stationary obstacles, such as stopped or
parked vehicles.
Autonomous braking function If the driver does not react to the distance
warning signal in a critical situation, COLLI-
SION PREVENTION ASSIST PLUS can assist
with the autonomous braking function.
The autonomous braking function:
R gives the driver more time to react to criti-
cal driving situations
R can help the driver to avoid an accident or
R reduces the effects of an accident Vehicles without DISTRONIC PLUS:
the
autonomous braking function is available in
the following speed ranges:
R 7 - 105 km/h for moving objects
R 7 - 50 km/h for stationary objects
Vehicles with DISTRONIC PLUS: the auton-
omous braking function is available in the fol- lowing speed ranges:
R 7 - 200 km/h for moving objects
R 7 - 50 km/h for stationary objects
Due to the nature of the system, complicated
but non-critical driving conditions may also
cause the Autonomous Braking function to
intervene.
If the autonomous braking function demands particularly high braking force, preventative
passenger protection measures (PRE-SAFE ®
)
are activated simultaneously (Y page 63).
Adaptive Brake Assist General notes
i Observe the "Important safety notes" sec-
tion (Y page 78).
With the help of Adaptive Brake Assist, the
distance warning signal can detect obstacles
that are in the path of your vehicle for an
extended period of time.
If Adaptive Brake Assist detects a risk of a
collision with the vehicle in front, it calculates
the braking force necessary to avoid a colli-
sion. If you apply the brakes forcefully, Adap-
tive Brake Assist will automatically increase
the braking force to a level suitable for the
traffic conditions.
Adaptive Brake Assist provides braking assis- tance in hazardous situations at speeds
above 7 km/h. It uses radar sensor technol-
ogy to assess the traffic situation.
Up to a speed of approximately 250 km/h,
Adaptive Brake Assist is capable of reacting
to moving objects that have already been
detected as such at least once over the period
of observation. Driving safety systems
83Safety Z

Up to a speed of approximately 70 km/h,
Adaptive Brake Assist reacts to stationary
obstacles.
If the autonomous braking function demands particularly high braking force, preventative
passenger protection measures (PRE-SAFE ®
)
are activated simultaneously (Y page 63). On
vehicles with the Driving Assistance package,
preventive passenger protection measures
(PRE-SAFE ®
PLUS) are triggered (Y page 64).
X Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will work normally again if:
R you release the brake pedal
R there is no longer any danger of a collision
R no obstacle is detected in front of your
vehicle
Adaptive Brake Assist is then deactivated.
Important safety notes
i Observe the "Important safety notes" sec-
tion for driving safety systems (Y page 78).G
WARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist can:
R intervene unnecessarily
R not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. Terminate the
intervention in a non-critical driving situation. G
WARNING
Adaptive Brake Assist does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
Due to the nature of the system, particularly
complicated but non-critical driving condi-
tions may also cause Brake Assist to inter-
vene.
If Adaptive Brake Assist is not available due to a malfunction in the radar sensor system, thebrake system remains available with full
brake boosting effect and BAS. Adaptive brake lights
The adaptive brake lights warn following traf- fic in an emergency braking situation:
R by flashing brake lamps
R by activating the hazard warning lamps
If you brake sharply from a speed of more
than 50 km/h or if braking is assisted by BAS
or BAS PLUS, the brake lamps flash rapidly. In this way, traffic travelling behind you is
warned in an even more noticeable manner.
If you brake sharply from a speed of more
than 70 km/h to a standstill, the hazard warn-
ing lamps are activated automatically. If the
brakes are applied again, the brake lamps
light up continuously. The hazard warning
lamps switch off automatically if you travel
faster than 10 km/h. You can also switch off
the hazard warning lamps using the hazard
warning button (Y page 141). ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes" sec-
tion (Y page 78).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tyres
and the road surface. 84
Driving safety systemsSafety

If ESP
®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilise the
vehicle. The engine output is also modified to keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilise the vehicle during braking.
4ETS (Electronic Traction System) i
Observe the "Important safety notes" sec-
tion (Y page 78).
4ETS traction control is part of ESP ®
.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active if you deacti-
vate ESP ®
.
Off-road 4ETS (Electronic Traction Sys-
tem) A 4ETS system specifically suited to off-road
terrain is activated automatically once the off- road program is activated (Y page 250).
Off-road ESP ® An ESP
®
system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated (Y page 250).
The off-road ESP ®
intervenes with a delay if
there is oversteering or understeering, thus
improving traction.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 78). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilise the vehicle. In addition, other driving safety systems are switched off. This increa-
ses the risk of skidding and an accident.
Drive on carefully. Have ESP
®
checked at a
qualified specialist workshop.
If the å ESP®
OFF warning lamp lights up
continuously, ESP ®
is deactivated.
If the ÷ ESP®
warning lamp lights up con-
tinuously, ESP ®
is not available due to a mal-
function.
Observe the information on warning lamps
(Y page 381) and display messages which
may be shown in the instrument cluster
(Y page 336).
Only use wheels with the recommended tyre
sizes. Only then will ESP ®
function properly.
Characteristics of ESP ® General notes
If the
÷ ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the ÷ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any circum-
stances.
X When pulling away, only depress the accel-
erator pedal as far as is necessary.
X Adapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically if the vehicle stops
moving. When pulling away again, the engine starts automatically. ESP ®
remains in its pre-
viously selected status. Example:if ESP®
was deactivated before the engine was
switched off, ESP ®
remains deactivated when
the engine is switched on again. Driving safety systems
85Safety Z

Deactivating/activating ESP
®Important safety notes
i Observe the "Important safety notes" sec-
tion (Y page 78).
You can select between the following sta-
tuses of ESP ®
:
R ESP ®
is activated
R ESP ®
is deactivated G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilises the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations descri-
bed in the following.
It may be best to deactivate ESP ®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel
R when driving off-road (vehicles without off-
road program)
Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilise the vehicle if the vehicle starts to skid or a wheel starts to
spin.
Deactivating/activating ESP ®X
To deactivate: press button:.
The å ESP®
OFF warning lamp in the
instrument cluster lights up. X
To activate: press button :.
The å ESP®
OFF warning lamp in the
instrument cluster goes out.
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ESP®
warning lamp in
the instrument cluster flashes. In such situa-
tions, ESP ®
will not stabilise the vehicle.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability
R engine torque is no longer limited and the
drive wheels are able to spin
The spinning of the wheels results in a cut-
ting action for better traction on loose sur- faces.
R Traction control is still activated
R COLLISION PREVENTION ASSIST is no lon-
ger available; nor is it activated if you brake
firmly with assistance from ESP ®
R PRE-SAFE ®
is no longer available; it is also
not activated if you brake firmly with assis-
tance from ESP ®
R PRE-SAFE ®
Brake is no longer available; it
is also not activated if you brake firmly with
assistance from ESP ®
R ESP ®
still provides support when you brake
firmly
ESP ®
trailer stabilisation General notes
If your vehicle/trailer combination begins to
lurch, ESP
®
assists you in this situation. ESP ®
slows the vehicle down by braking and limit-
ing the engine output until the vehicle/trailer combination has stabilised.
Important safety notes G
WARNING
If road and weather conditions are poor,
trailer stabilisation will not be able to prevent the vehicle/trailer combination from swerv-
ing. Trailers with a high centre of gravity can 86
Driving safety syste
msSafety