warning MERCEDES-BENZ GLC SUV 2015 Workshop Manual

tip over before ESP
®
can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail- ing road and weather conditions.
If your vehicle/trailer combination begins to
lurch, you can only stabilise the vehicle/
trailer combination by depressing the brake
firmly.
ESP ®
trailer stabilisation is active above
speeds of approximately 65 km/h.
ESP ®
trailer stabilisation does not work if
ESP ®
is deactivated or disabled because of a
malfunction.
Crosswind Assist General notes
Strong crosswind gusts can impair the road-
holding of your vehicle when driving straight
ahead. The crosswind driving assistance
function integrated in ESP ®
noticeably
reduces these impairments.
Depending on the direction and intensity of
the side wind, ESP ®
is activated automati-
cally.
ESP ®
intervenes with stabilising braking to
assist you in keeping the vehicle in the lane.
Crosswind Assist is active at vehicle speeds
above 80 km/h when driving straight ahead
or cornering gently.
Important safety notes
Crosswind Assist does not work if ESP ®
is
deactivated or disabled because of a mal-
function. EBD (electronic brake force distribu-
tion)
General notes EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking. Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 78). G
WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (Y page 379) as well as dis-
play messages (Y page 339). ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In addi- tion to the braking function, ADAPTIVE BRAKE
also has the HOLD function (Y page 247)and
hill start assist (Y page 191). PRE-SAFE
®
Brake
General notes PRE-SAFE
®
Brake can help you to minimise
the risk of a collision with a vehicle ahead or a pedestrian, and reduce the effects of such a
collision. If PRE-SAFE ®
Brake has detected a
risk of a collision, you will be warned visually
and acoustically as well as by automatic brak- ing.
i Pay attention to the important safety
notes in the "Driving safety systems" sec-
tion (Y page 78).
PRE‑SAFE ®
Brake is only available in vehicles
with the Driving Assistance Plus package.
For PRE-SAFE ®
Brake to assist you when driv-
ing, the radar sensor system and the camera
system must be switched on and operational. Driving safety systems
87Safety Z

With the help of the radar sensor system and
the camera system, PRE-SAFE ®
Brake can
detect obstacles that are in front of your vehi-
cle for an extended period of time.
In addition, pedestrians in the path of your
vehicle can be detected.
PRE-SAFE ®
Brake detects pedestrians using
typical characteristics such as the body con-
tours and posture of a person standing
upright.
i Observe the restrictions described in the
"Important safety notes" section
(Y page 88).
Important safety notes G
WARNING
PRE-SAFE ®
Brake will initially brake your vehi-
cle by a partial application of the brakes if a
danger of collision is detected. There may be
a collision unless you brake yourself. Even
after subsequent full application of the brakes
a collision cannot always be avoided, partic-
ularly when approaching at too high a speed.
There is a risk of an accident.
Always apply the brakes yourself and try to
take evasive action, provided it is safe to do
so.
In the event of a partial application of the
brakes, the vehicle is braked with up to 50% of
the full braking pressure. G
WARNING
PRE-SAFE ®
Brake cannot always clearly iden-
tify objects and complex traffic conditions.
In these cases, PRE-SAFE ®
Brake may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you. Terminate the
intervention in a non-critical driving situation. G
WARNING
PRE-SAFE ®
Brake cannot always clearly iden-
tify people, especially if they are moving. In
these cases, PRE-SAFE ®
Brake cannot inter-
vene. There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a col- lision, you must apply the brakes yourself. G
WARNING
PRE-SAFE ®
Brake does not react:
R to small people, e.g. children
R to animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may neither
give warnings nor intervene in all critical sit-
uations. There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
In the event of snowfall or heavy rain, detec-
tion can be impaired.
Detection by the radar sensor system is also
impaired in the event of:
R dirt on the sensors or obscured sensors
R interference by other radar sources
R strong radar reflections, for example, in
multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different
line
Detection by the camera system is also
impaired in the event of:
R dirt on the camera or if the camera is cov-
ered
R glare on the camera system, e.g. from the
sun being low in the sky 88
Driving safety systemsSafety

R
darkness
R if:
- pedestrians move quickly, e.g. into the
path of the vehicle
- the camera system no longer detects a
pedestrian as a person due to special
clothing or other objects
- a pedestrian is concealed by other
objects
- the typical outline of a person is not dis-
tinguishable from the background
Following damage to the front end of the vehi-
cle, have the radar sensor settings and oper- ation checked at a qualified specialist work-
shop. This also applies to collisions at slow
speeds where there is no visible damage to
the front of the vehicle.
Following damage to the windscreen, have
the configuration and operation of the cam-
era system checked at a qualified specialist
workshop.
Function X
To activate/deactivate: activate or deac-
tivate PRE-SAFE ®
Brake in the on-board
computer (Y page 328).
If the PRE-SAFE ®
Brake is not activated, the
æ symbol appears in the multifunction
display.
If you have activated DSR (Y page 248) PRE-
SAFE ®
Brake is also deactivated.
This function will issue a warning if:
R at a speed of around 30 km/ hor more, the
distance maintained to the vehicle travel-
ling in front is insufficient for several sec-
onds
The · distance warning lamp then lights
up in the instrument cluster.
R at a speed of around 7 km/h or more, you
rapidly approach a vehicle in front or a
pedestrian
An intermittent warning tone will then
sound and the ·distance warning lamp
lights up in the instrument cluster. X
Brake immediately to defuse the situation.
or
X Take evasive action provided it is safe to do
so.
The PRE-SAFE ®
Brake function can also brake
the vehicle automatically under the following
conditions:
R the driver and front passenger have their
seat belts fastened
and
R the vehicle speed is between approx-
imately 7 km/h and 200 km/h
At a speed of up to approximately 70 km/h,
PRE-SAFE ®
Brake can also detect:
R stationary objects in the path of your vehi-
cle, e.g. stopped or parked vehicles
R pedestrians in the path of your vehicle
i If there is an increased risk of a collision,
preventive passenger protection measures
(PRE-SAFE ®
) are activated (Y page 64).
If the risk of a collision with the vehicle in front remains and you do not brake, take evasive
action or accelerate significantly, the vehicle
may perform automatic emergency braking,
up to the point of full brake application. Auto-
matic emergency braking is not performed
until immediately prior to an imminent acci-
dent.
You can prevent the intervention of PRE-
SAFE ®
Brake at any time by:
R depressing the accelerator pedal further
R activating kickdown
R releasing the brake pedal
The braking action of PRE-SAFE ®
Brake is
ended automatically if:
R you manoeuvre to avoid the obstacle
R there is no longer a risk of collision
R there is no longer an obstacle detected in
front of your vehicle Driving safety systems
89Safety Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 28). Key
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (see the sepa-
rate COMAND Online or Audio 20 operating
instructions). The doors can then be opened
from the inside after the vehicle has been
locked from the outside. The anti-theft alarm
system is triggered if the door is opened from
the inside. Switch off the alarm (Y page 90).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
This can affect the key's functionality.
Vehicles with KEYLESS-GO start function: do not keep the key in the luggage compart- 94
KeyOpening and closing

The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice (Y page 98). Emergency key element
General notes If the vehicle can no longer unlocked with the
key or KEYLESS-GO, use the emergency key
element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered. Switch
off the alarm (Y page 90).
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key into the ignition lock.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and, at the same time, remove
emergency key element ;from the key.
Further information: R Unlocking the driver's door (Y page 102)
R Unlocking the luggage compartment
(Y page 109)
R Locking the vehicle (Y page 103)
Inserting the emergency key element X
Push emergency key element ;com-
pletely into the key until it engages and
release catch :is back in its basic posi-
tion. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies. Key
97Opening and closing Z

Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 441).
or
X Jump-start the vehicle (Y page 443).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 98) and replace it if necessary
(Y page 98).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld- erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (see the sepa- 100
DoorsOpening and closing

rate COMAND Online or Audio 20 operating
instructions). The doors can then be opened
from the inside after the vehicle has been
locked from the outside. The anti-theft alarm system is triggered if the door is opened from
the inside. Switch off the alarm (Y page 90).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 390). Unlocking and opening the doors
from the inside
United Kingdom only: if the vehicle has
been locked with the key or with KEYLESS-
GO, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor . The doors can then be opened from the inside after the vehi-cle has been locked from the outside. You can
only open the rear doors from inside the vehi- cle if they are not secured by the child-proof
locks (Y
page 77). The anti-theft alarm system
is triggered if the door is opened from the
inside. Switch off the alarm (Y page 90).
For all countries except the United King-
dom:
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Y page 77). If the vehicle has previously been
locked with the key or with KEYLESS-GO,
opening a door from the inside will trigger the
anti-theft alarm system. Switch off the alarm
(Y page 90). X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and opens. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the vehicle from the inside. The switches are on the driv-
er's door. Doors
101Opening and closing Z

X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element clockwise
as far as it will go to position 1.
The locking knob drops down and the driv- er's door is locked.
On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 97).
X Make sure that the doors and the tailgate
are locked.
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated firmly. Do not pull the door handle when
doing so.
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft
alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning. Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 488).
You can limit the opening angle of the tailgate
(Y page 108).
Do not leave the key in the luggage compart- ment. You could otherwise lock yourself out.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 390). Tailgate obstruction detection with
reversing function
Vehicles with remote tailgate closing fea- ture: the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If a solid object blocks or restricts the tailgate
when automatically opening, this procedure
is stopped. If a solid object blocks or restricts the tailgate when automatically closing, the
tailgate automatically opens again slightly.
The automatic obstacle recognition with
reversing function is only an aid. It is not a
substitute for your attentiveness when open- ing and closing the tailgate. 104
Luggage compartmentOpening and closing

G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R press the Fbutton on the key or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by
performing a kicking movement under the
rear bumper. Opening/closing from the outside
Opening X
Press the Fbutton on the key.
or X Pull handle :.
The tailgate opens. Closing
X
Pull the tailgate down using recesses :
and push it closed.
X Lock the vehicle if necessary with the &
button on the key or with KEYLESS-GO
(Y page 95). Opening/closing automatically from
the outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
tailgate
R pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by
performing a kicking movement under the
rear bumper. Luggage compartment
105Opening and closing Z

!
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be found in the "Vehicle data" section
(Y page 488).
Opening automatically You can open the tailgate automatically with
the key or the handle in the tailgate.
X Press and hold the Fbutton on the key
until the tailgate opens.
or
X When the tailgate is unlocked, pull the han-
dle and let it go again immediately.
or
X With the tailgate stopped in an intermedi-
ate position, pull the tailgate upwards.
You can release the tailgate as soon as the tailgate starts to open.
Closing automatically :
Closing button
; Locking button
X To close: press button :on the tailgate.
or
X Pull the tailgate downwards slightly.
You can release the tailgate as soon as the tailgate starts to close. When the driver's door is closed, you can
simultaneously close the tailgate and lock the
vehicle. The KEYLESS-GO key must be in the
rear detection range of the vehicle.
X Press locking button ;in the tailgate.
If KEYLESS-GO detects a key outside the
vehicle, the tailgate closes. The vehicle is
locked.
or
Vehicles with EASY-PACK tailgate and
with KEYLESS-GO or KEYLESS-GO start-
function: X If the key is located in the immediate vicin-
ity of the vehicle: press the Fbutton on
the key.
You can release the button as soon as the
tailgate starts to close.
If KEYLESS-GO only detects a key in the lug-
gage compartment, the tailgate is unlocked
again after closing.
If KEYLESS-GO detects a second key outside the vehicle, the tailgate remains locked.
If KEYLESS-GO detects a key in the luggage
compartment before the closing procedure
starts, the tailgate remains open. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you only make a leg movement
within the detection range of sensors.
! If the key is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the unin-
tentional opening of the tailgate:
R using a car wash
R using a high-pressure cleaner 106
Luggage compartmentOpening and closing