MERCEDES-BENZ GLC SUV 2018 Service Manual

Center console
Center console, upper section
FunctionPage
:Climate control systems124
;£Hazard warning lamps114
=ØVehicle functions/
system settings button (see
Digital Operator's Manual)
?% Telephone button (see
Digital Operator's Manual)
APASSENGER AIRBAG indica-
tor lamps45
ATA indicator lamp77
FunctionPage
BÕ Media button (see Dig-
ital Operator's Manual)
C$ Radio button (see Digi-
tal Operator's Manual)
DØ Navigation button (see
Digital Operator's Manual)
Eþ Inserts or ejects a CD
or DVD (see Digital Opera-
tor's Manual)
Center console39
At a glance

Center console, lower section (except Mercedes-AMG vehicles)
FunctionPage
:Stowage compartment290
Ashtray304
Cigarette lighter304
Socket305
Cup holder302
;Adjusts the volume281
Switches the sound on or off281
=ÜSwitches the multime-
dia system on/off281
?å Activates/deactivates
ESP®70
ATouchpad282
BÃ DSR (Downhill Speed
Regulation)180
COpens stowage compart-
ment with Media Interface290
FunctionPage
DActivates/deactivates the
off-road program181
Eè ECO start/stop func-
tion140
Fp Manual gearshifting (per-
manent setting)152
GÉ Adjusts the vehicle
level (AIR BODY CONTROL)185
c Deactivates Parking
Assist PARKTRONIC193
HDYNAMIC SELECT switch144
I% Back button281
JController281
KgFavorites button283
40Center console
At a glance

Center console, lower section (Mercedes-AMG vehicles)
FunctionPage
:Stowage compartment290
Ashtray304
Cigarette lighter304
Socket305
Cup holder302
;Adjusts the volume281
Switches the sound on or off281
Vehicles with AMG Perform-
ance exhaust system:
ÜSwitches the multime-
dia system on/off281
=AMG performance exhaust
system can be selected142
Ü Switches the multime-
dia system on/off281
?è ECO start/stop func-
tion140
AÉ Adjusts the vehicle
level (AIR BODY CONTROL)185
FunctionPage
BStowage compartment with
Media Interface290
CTouchpad282
Då Activates/deactivates
ESP®71
M Activates/deactivates
SPORT handling mode71
EAMG sports suspension
based on AIR BODY CON-
TROL
186
FManual gearshifting (perma-
nent setting)152
GDYNAMIC SELECT switch144
H% Back button281
IController281
JgFavorites button283
Center console41
At a glance

Overhead control panel
FunctionPage
:pSwitches the left-hand
reading lamp on/off116
;| Switches the automatic
interior lighting control
on/off
116
=G SOS button (mbrace
system)308
?c Switches the front inte-
rior lighting on/off116
Au Switches the rear inte-
rior lighting on/off116
Bp Switches the right-
hand reading lamp on/off116
Cï Info call button
(mbrace system)310
FunctionPage
DEyeglasses compartment291
E3 Operates the pano-
rama roof with power tilt/
sliding panel
95
Operates the roller sunblinds96
FRear-view mirror
Automatic anti-glare108
GButtons for the garage door
opener315
HMicrophone for mbrace sys-
tem, telephone and the Voice
Control System, see the sep-
arate operating instructions
IF Breakdown assistance
call button (mbrace system)309
42Overhead control panel
At a glance

Door controlpanel
FunctionPage
:r 45=
Stores settings for the seat,
exterior mirrors and steering
column
110
;Adjusts the seats electrically101
=c Seat heating103
?sSeat ventilation104
AOpens the door84
B%&Unlocks/locks
the vehicle84
CWOpens/closes the rear
left side window91
DW Opens/closes the left
side window91
FunctionPage
E7Zª\
Adjusts and folds the exterior
mirrors out/in electrically
107
FW Opens/closes the right
side window91
GW Opens/closes the rear
right side window91
Hn Override feature for the
controls in the rear compart-
ment
65
Ip Opens/closes the tail-
gate89
Door control panel43
At a glance

Panic alarm
XTo arm:press and hold the !button :
for approximately one second.
A visual and audible alarm is triggered if the
alarm system is armed.
XTo disarm: press the!button :again.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of vehi- cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces to which vehicle occupants are subjected during
an accident.
The restraint system comprises:
RSeat belt system
RAir bags
RChild restraint system
RChild seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all
vehicle occupants:
Rhave fastened their seat belts correctly
(Ypage 47)
Rhave the seat and head restraint adjusted
properly (Ypage 99) As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (
Ypage 99).
You also have to make sure that an air bag can
inflate properly if deployed (
Ypage 49).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags
are not deployed. When an accident occurs, only
the air bags that increase protection in that par- ticular accident situation are deployed. How-
ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" (
Ypage 56).
See "Children in the vehicle" for information on
children traveling with you in the vehicle as well
as on child restraint systems (
Ypage 60).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person with
disabilities, contact an authorized Mercedes-
Benz Center for details. USA only: for further
information contact our Customer Assistance
Center at 1-800 FOR-MERCEDES
(1‑800‑367‑6372).
Mercedes-Benz recommends that you only use
driving aids which have been approved specifi-
cally for your vehicle by Mercedes-Benz.
44Occupant safety
Safety

Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at
regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The6 restraint system warning lamp on the
instrument cluster lights up when the ignition is
switched on. It goes out no later than a few sec-
onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
A malfunction has occurred if the 6restraint
system warning lamp:
Rdoes not light up after the ignition is switched
on
Rdoes not go out after a few seconds with the
engine running
Rlights up again while the engine is running
GWARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or may not deploy as
intended during an accident. This can affect
for example the Emergency Tensioning
Device or the air bag. This poses an increased
risk of injury or even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible.
PASSENGER AIR BAG indicator lamp
PASSENGER AIR BAG ON indicator lamp :and
PASSENGER AIR BAG OFF indicator lamp ;are
part of the Occupant Classification System
(OCS). The indicator lamps display the status of the
front-passenger front air bag.
RPASSENGER AIR BAG ON lights up for 60 sec-
onds, subsequently both indicator lamps are
off (PASSENGER AIR BAG ON and OFF): the
front-passenger front air bag is able to deploy
in the event of an accident.
RPASSENGER AIR BAG OFF lights up: the front-
passenger front air bag is deactivated. It will
then not be deployed in the event of an acci-
dent.
If the PASSENGER AIR BAG ON indicator lamp is
off, only the PASSENGER AIR BAG OFF indicator lamp shows the status of the front-passenger
front air bag. The PASSENGER AIR BAG OFF
indicator lamp may be lit continuously or be off.
Depending on the person in the front-passenger
seat, the front-passenger front air bag must
either be deactivated or enabled; see the fol-
lowing points. You must make sure of this both
before and during a journey.
RChildren in a child restraint system:
whether the front-passenger front air bag is
enabled or deactivated depends on the instal-led child restraint system, and the age and
size of the child. Therefore, be sure to observe
the notes on the "Occupant Classification
System (OCS)" (
Ypage 52) and on "Chil-
dren in the vehicle" (Ypage 60). There you
will also find instructions on rearward and
forward-facing child restraint systems on the
front-passenger seat.
RAll other persons: depending on the classi-
fication of the person in the front-passenger
seat, the front-passenger front air bag is ena-
bled or deactivated (
Ypage 52). Be sure to
observe the notes on "Seat
belts“ (
Ypage 45) and "Air bags"
(Ypage 49). There you can also find infor-
mation on the correct seat position.
Seat belts
Introduction
Seat belts are the most effective means of
restricting the movement of vehicle occupants
in the event of an accident or the vehicle rolling over. This reduces the risk of vehicle occupants
coming into contact with parts of the vehicle
interior or being ejected from the vehicle. Fur-
thermore, the seat belt helps to keep the vehicle
Occupant safety45
Safety
Z

occupant in the best position in relation to the
air bag.
The seat belt system comprises:
RSeat belts
REmergency Tensioning Devices for the front
seat belts and the outer seat belts in the rear
RSeat belt force limiters for the front seat belts
and the outer seat belts in the rear
If the seat belt is pulled out of the belt outlet
quickly or with a jerky movement, the belt
retractor locks. The belt strap cannot be extrac-
ted any further.
The Emergency Tensioning Device tightens the
seat belt in an accident, pulling the belt close
against the body. However it does not pull the
vehicle occupant back in the direction of the
backrest.
The Emergency Tensioning Device does not cor-
rect an incorrect seat position or the routing of
an incorrectly fastened seat belt.
When triggered, a seat belt force limiter helps to
reduce the force exerted by the seat belt on the
vehicle occupant.
The seat belt force limiters for the front seats are
synchronized with the front air bags, which
absorb part of the deceleration force. This can
reduce the force exerted on the vehicle occu-
pants during an accident.
!If the front-passenger seat is not occupied,
do not engage the seat belt tongue in the
buckle on the front-passenger seat. Other-
wise, in the event of an accident the Emer-
gency Tensioning Device and the side impact
air bag, in addition to other systems, may be
triggered and have to be replaced.
Important safety notes
The use of seat belts and child restraint systems
is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
Even where this is not required by law, all vehicle
occupants should correctly fasten their seat
belts before starting the journey.
GWARNING
If the seat belt is not worn correctly, it cannot
perform its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an acci-
dent or when braking or changing direction
abruptly. This poses an increased risk of injury or even fatal injury.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sit-
ting properly.
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all vehicle occupants:
Rhave fastened their seat belts correctly
(Ypage 47)
Rhave the seat and head restraint adjusted
properly (Ypage 99)
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
Persons less than 5 ft (1.50 m) tall cannot
wear the seat belt correctly without an addi-
tional and suitable restraint system. If the
seat belt is not worn correctly, it cannot per-
form its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an acci-
dent or when braking or changing direction
abruptly. This poses an increased risk of injury or even fatal injury.
For this reason, always secure persons under
5 ft (1.50 m) tall in suitable additional restraint
systems.
46Occupant safety
Safety

If a child younger than twelve years old and
under 5 ft (1.50m)in height is traveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for this Mercedes-Benz vehi-
cle. The child restraint system must be appro-
priate to the age, weight and size of the child
Ralways observe the instructions and safety
notes on "Children in the vehicle"
(
Ypage 60) in addition to the child restraint
system manufacturer's installation and oper-
ating instructions
Ralways observe the instructions and safety
notes on the "Occupant classification system
(OCS)" (
Ypage 52)
GWARNING
The seat belts may not perform their intended protective function if:
Rthey are damaged, modified, extremely
dirty, bleached or dyed
Rthe seat belt buckle is damaged or
extremely dirty
Rthe Emergency Tensioning Devices, belt
anchorages or inertia reels have been modi-
fied.
Seat belts may be damaged in an accident,
although the damage may not be visible, e.g.
due to splinters of glass. Modified or damaged
seat belts may tear or fail, e.g. in an accident.
Modified Emergency Tensioning Devices
could accidentally trigger or fail to deploy
when necessary. This poses an increased risk
of injury or even fatal injury.
Never modify the seat belts, Emergency Ten-
sioning Devices, belt anchorages and inertia
reels. Make sure that the seat belts are
undamaged, not worn out and clean. Follow-
ing an accident, have the seat belts checked
immediately at a qualified specialist work-
shop.
Only use seat belts that have been approved for
your vehicle by Mercedes-Benz.
AMG Performance seat: this seat is designed
for the standard three-point seat belt. If you
install another multi-point seat belt, e.g. sport or
racing seat belts, the restraint system cannot
provide the best level of protection.
GWARNING
If you feed seat belts through the opening in
the seat backrest, the seat backrest may be
damaged or may even break in the event of an accident. This poses an increased risk of
injury or even fatal injury.
Only use the standard three-point seat belt.
Never modify the seat belt system.
Proper use of the seat belts
Observe the safety notes on the seat belt
(Ypage 46).
All vehicle occupants must be wearing the seat
belt correctly before beginning the journey. Also
make sure that all vehicle occupants are always
wearing the seat belt correctly while the vehicle
is in motion.
When fastening the seat belt, always make sure
that:
Rthe seat belt buckle tongue is inserted only
into the belt buckle belonging to that seat
Rthe seat belt is pulled tight across your body
Avoid wearing bulky clothing, e.g. a winter
coat.
Rthe seat belt is not twisted
Only then can the forces which occur be dis-
tributed over the area of the belt.
Rthe shoulder section of the belt is routed
across the center of your shoulder
The shoulder section of the seat belt should
not touch your neck or be routed under your
arm or behind your back. Where possible,
adjust the seat belt to the appropriate height.
Rthe lap belt is taut and passes across your lap as low down as possible
The lap belt must always be routed across
your hip joints and not across your abdomen.
This applies particularly to pregnant women.
If necessary, push the lap belt down to your
hip joint and pull it tight using the shoulder
section of the belt.
Rthe seat belt is not routed across sharp, poin-
ted or fragile objects
If you have such items located on or in your
clothing, e.g. pens, keys or eyeglasses, store
these in a suitable place.
Ronly one person is using a seat belt
Infants and children must never travel sitting
on the lap of a vehicle occupant. In the event
Occupant safety47
Safety
Z

of an accident, they could be crushed
between the vehicle occupant and seat belt.
Robjects are never secured with a seat belt if
the seat belt is also being used by one of the
vehicle's occupants
Also ensure that there are never objects
between a person and the seat, e.g. cushions.
Seat belts are only intended to secure and
restrain vehicle occupants. Always observe the
"Loading guidelines" for securing objects, lug-
gage or loads (
Ypage 290).
Fastening and adjusting the seat belts
Observe the safety notes on the seat belt
(Ypage 46) and the notes on correct use of seat
belts (Ypage 47).
If the center rear seat belt is being used, also
observe the information about the seat belt for
the center rear seat (
Ypage 48).
Basic illustration
XAdjust the seat (Ypage 99).
The seat backrest must be in an almost
upright position.
XPull the seat belt smoothly from the belt outlet
and engage belt tongue ;into belt
buckle :.
The seat belt on the driver’s seat and the
front-passenger seat may be tightened auto-
matically, see "Belt adjustment"
(
Ypage 48).
XIf necessary, pull up on the shoulder section
of the seat belt to tighten the belt across your
body. The shoulder section of the seat belt must
always be routed across the center of the shoul-
der. Adjust the belt outlet if necessary.
XTo raise:
slide the belt outlet up.
The belt outlet will engage in various posi-
tions.
XTo lower: hold belt outlet release =and slide
the belt outlet down.
XLet go of belt outlet release =in the desired
position and make sure that the belt outlet
engages.
All seat belts except the driver's seat belt are
equipped with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. Further information can be found under
"Special seat belt retractor" (
Ypage 60).
Seat belt for the center rear seat
If the left-hand rear seat backrest is folded down
and back up again, the rear center seat belt may
lock. The seat belt can then not be pulled out.
XTo release the rear center seat belt: pull
the seat belt out approximately 1 in (25 mm)
at the belt outlet on the backrest and then
release it again.
The seat belt is retracted and released.
Releasing seat belts
!Make sure that the seat belt is fully rolled up.
Otherwise, the seat belt or belt tongue will be
trapped in the door or in the seat mechanism.
This could damage the door, the door trim
panel and the seat belt. Damaged seat belts
can no longer fulfill their protective function
and must be replaced. Visit a qualified spe-
cialist workshop.
XPress the release button in the belt buckle,
hold the belt tongue firmly and guide the belt
back.
Seat belt adjustment
The belt adjustment is a convenience function
integrated into PRE-SAFE®. With this function,
the driver's and front-passenger seat belts are
adjusted to the upper body of the vehicle occu-
pant.
The seat belt strap will slightly tighten if:
Rthe belt tongue is inserted into the buckle and
Rthe ignition is switched on
48Occupant safety
Safety