technical data MERCEDES-BENZ GLK-Class 2011 X204 Owner's Manual

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.2045845481
É2045845481ÃËÍ
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Index ....................................................... 4Introduction ......................................... 17At a glance ........................................... 23Safety ................................................... 33Opening and closing ...........................67Seats, steering wheel and mirrors ....89Lights and windshield wipers ..........101Climate control ................................. 117Driving and parking ..........................127On-board computer and displays ....161Loading, stowing and features ........205Maintenance and care ......................231Roadside Assistance ........................243Tires and wheels ............................... 263Technical data ................................... 291
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Important safety guidelines
(SmartKey) ....................................... 72
Jump-starting ................................. 256
Replacing (SmartKey) ......................72
Safety notes .................................. 253
Belt
see Seat belts
Brake fluid
Notes ............................................. 298
Brake fluid level ................................ 236
Brake lamp (display message) ......... 184
Brakes ABS .................................................. 62
BAS .................................................. 62
Brake fluid (notes) .........................298
Display message ............................ 182
Important safety notes ..................145
Maintenance .................................. 146
Parking brake ........................ 143, 147
Warning lamp ................................. 195
Breakdown
see Accident (notes)
see Flat tire
Bulbs
Backup lamp .................................. 112
Brake lamp .................................... 112
High-beam headlamps ...................110
License plate lamp .........................113
Low-beam headlamps ....................110
Overview ........................................ 108
Parking lamps ................................ 111
Rear fog lamp ................................ 112
Replacing ....................................... 112
Standing lamps (front) ...................111
Tail lamp ........................................ 112
Turn signal lamp ............................ 112
Turn signals (front) ......................... 111
C
CAC (Customer Assistance Center) .........20
California
Important notice for retail
customers and lessees ....................18
Calling up a malfunction
see Display messages
Capacities
see Technical data
Care
Carpets .......................................... 242
Car wash ........................................ 237
Display ........................................... 241
Gear or selector lever ....................241
Headlamps ..................................... 240
Notes ............................................. 237
Paint .............................................. 239
Plastic trim .................................... 241
Power washer ................................ 238
Rear view camera .......................... 240
Roof lining ...................................... 242
Seat belt ........................................ 242
Seat covers .................................... 242
Sensors ......................................... 240
Steering wheel ............................... 241
Tail pipes ....................................... 241
Trim strips ..................................... 241
Washing by hand ........................... 238
Wheels ........................................... 238
Windows ........................................ 239
Wiper blades .................................. 239
Wooden trim .................................. 241
Cargo compartment cover ............... 210
Cargo compartment enlargement ... 208
Cargo compartment floor Opening/closing ............................ 212
Stowage well (under) .....................212
Cargo net
Attaching ....................................... 211
Important safety information .........211
Cargo tie down rings ......................... 209
CD player/CD changer (on-board
computer) .......................................... 169
Center console ..................................... 29
Central locking Automatic locking (on-board
computer) ...................................... 173
SmartKey ......................................... 68
Changing bulbs
Headlamps ..................................... 107
Changing gears .................................. 136
Changing the programming SmartKey ......................................... 71
Child-proof locks
Rear doors ....................................... 60Index5BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 5

Summer openingsee Convenience opening feature
Sun visor ............................................ 215
Supplemental Restraint System see SRS
Surround lighting (on-board
computer) .......................................... 172
SUV (Sport Utility Vehicle) .......................19
Switching off the alarm (ATA) ............ 65
T
Tachometer ........................................ 163
Tailgate Display message ............................ 192
Emergency unlocking .......................81
Limiting the opening angle ...............80
Tail lamp (display message) ............. 184
Taillight see Tail lamps
Tank content
Fuel gauge ....................................... 26
Technical data ................................... 292
GLK 350 ........................................ 299
GLK 350 4MATIC ........................... 300
Tires/wheels ................................. 287
TELEAID
Call priority .................................... 223
Display message ............................ 177
Downloading destinations
(COMAND) ..................................... 223
Emergency call .............................. 220
Important safety notes ..................219
Locating a stolen vehicle ...............224
MB info call button ........................222
Remote vehicle locking ..................224
Roadside Assistance button ..........221
Self-test ......................................... 219
System .......................................... 219
Vehicle remote unlocking ..............223
Telephone
Accepting a call ............................. 170
Display message ............................ 193
Menu (on-board computer) ............169
Number from the phone book ........ 170
Redialing ........................................ 170
Rejecting/ending a call .................170
Telephone compartment .................. 207
Temperature Coolant .......................................... 162
Outside temperature ...................... 163
Setting ........................................... 121
Theft deterrent locking system
Immobilizer ...................................... 65
Time (on-board computer) ................ 171
Tire pressure Calling up (on-board computer) .....271
Checking manually ........................269
Display message ............................ 189
Maximum ....................................... 274
Notes ............................................. 267
Pressure loss warning ....................269
Recommended ............................... 266
Tire pressure monitoring system
Function/notes ............................. 271
Restarting ...................................... 273
Warning lamp ................................. 202
Tires
Aspect ratio (definition) .................286
Average weight of the vehicle
occupants (definition) ....................284
Bar (definition) ............................... 284
Characteristics .............................. 284
Checking ........................................ 265
Cleaning ......................................... 266
Definition of terms .........................284
Direction of rotation ......................278
Distribution of the vehicle
occupants (definition) ....................287
DOT, Tire Identification Number
(TIN) ............................................... 283
DOT (Department of
Transportation) (definition) ............284
Flat tire .......................................... 247
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 285
GTW (Gross Trailer Weight)
(definition) ..................................... 285
Guidelines to be observed .............265
GVW (Gross Vehicle Weight)
(definition) ..................................... 285
GVWR (Gross Vehicle Weight
Rating) (definition) .........................285
Increased vehicle weight due to
optional equipment (definition) ......28414IndexBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 14

V
Vanity mirror Sun visor ........................................ 215
Vehicle
Data acquisition ............................... 21
Emergency unlocking .......................77
Equipment ....................................... 17
Exterior view .................................... 24
Individual settings (on-board
computer) ...................................... 171
Loading .......................................... 274
Lowering ........................................ 252
Maintenance .................................... 18
Parking up ..................................... 144
Raising ........................................... 248
Reporting problems .........................20
Towing away .................................. 258
Tow-starting ................................... 258
Transporting .................................. 260
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 293
Vehicle tool kit .................................. 245
Video (DVD) ........................................ 169
Video DVD (on-board computer) ...... 169
VIN ...................................................... 293
W
Warning and indicator lamps ABS ................................................ 197
Brakes ........................................... 195
Check Engine ................................. 200
Coolant .......................................... 201
ESP ®
.............................................. 198
ESP ®
OFF ....................................... 199
Fuel tank ........................................ 200
Overview .......................................... 27
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................41
Reserve fuel ................................... 200
Seat belt ........................................ 196
SRS ................................................ 199
Tire pressure monitor ....................202
Warranty ............................................ 292
Washer fluid reservoir Removing/attaching ......................110
Wheel bolt tightening torque ........... 252
Wheel chock ...................................... 248
Wheels Changing/replacing .......................280
Changing a wheel .......................... 247
Checking ........................................ 265
Cleaning ......................................... 238
Guidelines to be observed .............265
Mounting a wheel .......................... 250
Removing a wheel ..........................250
Tightening torque ........................... 252
Wheel size/tire size .......................287
Window curtain air bag
Display message ............................ 178
Operation ......................................... 41
Windows
see Side windows
Windows (cleaning instructions) ..... 239
Windshield Defrosting ...................................... 122
Windshield washer fluid (display
message) ............................................ 193
Windshield washer system Adding washer fluid .......................235
Notes ............................................. 299
Windshield wipers
Important safety notes ..................113
Replacing the wiper blades ....114, 115
Switching on/off ........................... 113
Troubleshooting ............................. 116
Winter operation ............................... 149
Winter tires M+S tires ....................................... 148
Wiper blades
Cleaning ......................................... 23916IndexBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 16

hard, do not overload it. And, always wear
your seat belts at all times. In a rollover crash,
an unbelted person is significantly more likely
to die than a person wearing a seat belt.
Operating safety
Safety notes
GWarning
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Proper use of the vehicle
To ensure proper use of the vehicle, you must
familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
with the Mercedes-Benz Center again or, if
necessary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
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Observe the notes in the "Winter operation"
section ( Y page 149).
Winter tires
At temperatures below 45 ‡(+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires also bearing the i
snowflake symbol next to the M+S marking
provide the best possible grip in wintry road
conditions. Only these tires will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter, as these tires
have been designed specifically for driving on
snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.
GWarning
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced. They are no
longer suitable for winter operation.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once you have installed the winter tires:
XCheck the tire pressures ( Y page 269).XRestart the tire pressure monitor
( Y page 271).GWarning
If you use your spare wheel when M+S tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with an M+S tire at the nearest
authorized Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on an
area completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the "Tires and
wheels" section in the "Technical data"
chapter.
R mount snow chains only in pairs and only
on the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels
If you wish to mount snow chains to steel
wheels, make sure that you remove the
respective wheels' hubcaps first. The
hubcaps may otherwise be damaged.
148Driving tipsDriving and parking
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Vehicle equipment ............................292
Genuine Mercedes-Benz parts .........292
Warranty ............................................ 292
Vehicle identification plates ............293
Service products and capacities .....294
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
Genuine Mercedes-Benz parts are subjected
to stringent quality inspections. Every part
has been specifically developed,
manufactured or selected for and adapted to
Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
! The use of non-approved parts could
impair the vehicle's safety. For this reason,
Mercedes-Benz recommends genuine
Mercedes-Benz parts and approved
conversion parts and accessories for your
vehicle model.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number and engine number when ordering
genuine Mercedes-Benz parts. You will find
these numbers on your vehicle's
identification plates, for example
( Y page 293).
Warranty
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet.
Your authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Replacement parts and accessories are
subject to the Mercedes-Benz Replacement
Part and Accessory Warranties. You can
obtain these at any Mercedes-Benz Center.
i Should you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. It will be mailed to you.
292WarrantyTechnical data
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Vehicle identification plates
Vehicle identification plate with
vehicle identification number (VIN)
and paint code number
XOpen the driver's door.
You see vehicle identification plate :.
Example: vehicle identification plate (USA only)
;Paint code number=VIN
Example: vehicle identification plate (Canada only)
;Paint code number=VINiThe data on the type plate is only an
example. This data is vehicle-specific and
can differ from the data given here. The
data that applies to your vehicle can be
found on your vehicle's type plate.
Vehicle identification number (VIN)
The vehicle identification number (VIN) can
be found in the following locations:
Ron the vehicle identification plate
(Y page 293)
Rat the lower edge of the windshield
(Y page 294)
In addition to being stamped on the vehicle
identification plate, the vehicle identification
number (VIN) is also stamped onto the vehicle
body.
It is located on the floor in front of the front-
passenger seat.
XSlide the right-hand front seat to its
rearmost position.
XFold floor covering : upwards.
You will see vehicle identification number
(VIN) ;.
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