MERCEDES-BENZ GLK-CLASS SUV 2015 Owner's Manual

TIN (Tire Identification Number)
(definition) ..................................... 354
Tire bead (definition) ...................... 354
Tire pressure (definition) ................ 354
Tire pressures (recommended) ...... 352
Tire size (data) ............................... 360
Tire size designation, load-bearing capacity, speed rating .................... 349
Tire tread ....................................... 333
Tire tread (definition) ..................... 354
Total load limit (definition) ............. 355
Traction ......................................... 34 7
Traction (definition) ....................... 354
Tread wear ..................................... 347
TWR (permissible trailer drawbar
noseweight) (definition) ................. 354
Uniform Tire Quality Grading
Standards ...................................... 347
Uniform Tire Quality Grading
Standards (definition) .................... 352
Wear indicator (definition) ............. 355
Wheel and tire combination ........... 362
Wheel rim (definition) .................... 352
see Flat tire
Top Tether ............................................ 65
Tow-starting
Emergency engine starting ............ 328
Important safety notes .................. 325
Towing a trailer
Active Parking Assist ..................... 193
Cleaning the trailer tow hitch ......... 310
Coupling up a trailer ...................... 214
Decoupling a trailer ....................... 216
Driving tips .................................... 212
Important safety notes .................. 212
Installing the ball coupling ............. 214
Lights display message .................. 243
Mounting dimensions .................... 381
Power supply ................................. 217
Removing the ball coupling ............ 217
Storing the ball coupling ................ 217
Trailer loads ................................... 381
Towing away
Important safety guidelines ........... 325
Installing the towing eye ................ 326
Removing the towing eye ............... 326
With both axles on the ground ....... 327
With the rear axle raised ................ 327 Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 216
Trailer towing
Active Blind Spot Assist ................. 209
Active Lane Keeping Assist .... 206, 212
Blind Spot Assist ............................ 205
PARKTRONIC ................................. 188
Permissible trailer loads and
drawbar noseweights ..................... 216
Transfer case ..................................... 162
Transmission
see Automatic transmission
Transmission position display ......... 157
Transmission position display
(DIRECT SELECT lever) ...................... 157
Transporting the vehicle .................. 327
Trim pieces (cleaning instruc-
tions) .................................................. 3 11
Trip computer (on-board com-
puter) .................................................. 2 23
Trip odometer
Calling up ....................................... 223
Resetting (on-board computer) ...... 224
Turn signals
Changing bulbs (front) ................... 124
Display message ............................ 244
Switching on/off ........................... 118
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 35 4
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 86
From inside the vehicle (central
unlocking button) ............................. 85
V
Vanity mirror (in the sun visor) ........ 283
Vehicle
Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 257
Index19

Emergency locking ........................... 86
Emergency unlocking ....................... 86
Equipment ....................................... 23
Individual settings .......................... 230
Limited Warranty ............................. 28
Loading .......................................... 343
Locking (in an emergency) ............... 86
Locking (SmartKey) .......................... 78
Lowering ........................................ 359
Maintenance .................................... 24
Parking for a long period ................ 169
Pulling away ................................... 152
Raising ........................................... 35 7
Reporting problems ......................... 27
Securing from rolling away ............ 356
Towing away .................................. 325
Transporting .................................. 327
Unlocking (in an emergency) ........... 86
Unlocking (SmartKey) ...................... 78
Vehicle data ................................... 380
Vehicle data ....................................... 380
Vehicle dimensions ........................... 380
Vehicle emergency locking ................ 86
Vehicle identification number
see VIN
Vehicle identification plate .............. 372
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 314
Video (DVD) ........................................ 227
VIN ................................................... ... 372
W
Warning and indicator lamps
ABS ................................................ 262
Brakes ........................................... 26 2
Check Engine ................................. 267
Coolant .......................................... 26 8
Distance warning ........................... 270
DISTRONIC PLUS ........................... 270
ESP ®
.............................................. 264
ESP ®
OFF ....................................... 265
Fuel tank ........................................ 267
Overview .......................................... 34
PASSENGER AIRBAG OFF ................ 49
Reserve fuel ................................... 267
Seat belt ........................................ 260 SRS ................................................
266
Tire pressure monitor .................... 271
Warranty .............................................. 23
Washer fluid
Display message ............................ 258
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 359
Wheel chock ...................................... 356
Wheels
Changing a wheel .......................... 355
Checking ........................................ 333
Cleaning ......................................... 30 7
Emergency spare wheel ................. 366
General notes ................................ 360
Important safety notes .................. 332
Information on driving .................... 332
Interchanging/changing ................ 355
Mounting a new wheel ................... 358
Mounting a wheel .......................... 356
Removing a wheel .......................... 358
Storing ........................................... 3 55
Tightening torque ........................... 359
Wheel size/tire size ....................... 360
Window curtain air bag
Display message ............................ 240
Operation ......................................... 49
Windows
see Side windows
Windshield
Defrosting ...................................... 141
Windshield washer fluid
see Windshield washer system
Windshield washer system .............. 303
Notes ............................................. 37 9
Windshield wipers
Problem (malfunction) ................... 129
Rear window wiper ........................ 127
Replacing the wiper blades ............ 127
Switching on/off ........................... 126
Winter driving
Important safety notes .................. 334
Slippery road surfaces ................... 174
Snow chains .................................. 335
Winter tires
M+S tires ....................................... 335
Wiper blades
Cleaning ......................................... 30 8
20Index

Important safety notes .................. 127
Replacing (rear window) ................ 128
Replacing (windshield) ................... 127
Wooden trim (cleaning instruc-
tions) .................................................. 3 11
Workshop
see Qualified specialist workshop
Z
ZONE function Switching on/off ........................... 141
Index21

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking.
R change gear in good time and use each gear
only up to Ô of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the operating instructions require
you to dispose of materials, first try to regen-
erate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for these restraint systems, may be installed in
the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at a qualified specialist workshop.
22Introduction

You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheelsas well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe- cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num- ber (VIN) when ordering genuine Mercedes-
Benz parts ( Y page 372).
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Service and literature
The implied warranty for your vehicle applies
in accordance with the warranty terms and
conditions in the Service and Warranty Infor-
mation booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control Sys-
tem Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces- sories warranties. These are available at any
authorized Mercedes-Benz Center.
iShould you lose your Service and War-
ranty Information booklet, have an author-
ized Mercedes-Benz Center arrange for a
replacement. The new Service and War-
ranty Information booklet will be posted to
you.
Introduction23
Z

Information for customers in Califor-
nia
Under California law you may be entitled to areplacement of your vehicle or a refund of thepurchase price or lease price, if after a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
ized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunc- tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you have directly notifiedus in writing of the need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change" in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
24Introduction

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic con-
verter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sports Utility Vehicle
GWARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is sig- nificantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
Introduction25
Z

worked components. In particular, systems
relevant to safety could also be affected. As aresult, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper-
ation is subject to the following two condi-
tions: 1) These devices may not cause harm-
ful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired oper-
ation. Changes or modifications not expressly approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, includ-
ing interference that may cause undesired
operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at a qualified specialist workshop.
GWARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result, the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle.
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
26Introduction

the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not useloose floormats and do not place floormats ontop of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle: R the safety notes in this manual
R the vehicle technical data R
traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
Introduction27
Z

However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current res- cue card contains the most important infor-
mation about your vehicle in a compact form, e.g. the routing of the electric cables.
You can find more information under https://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic information relating to vehicle operation, mal- functions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake sys-
tems, that is stored and can be read out with
suitable devices, particularly when the vehi-
cle is serviced. The data obtained is used to
properly diagnose and service your vehicle or to further optimize and develop vehicle func-
tions.
COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle maybe compiled through COMAND or the mbrace
system.
For additional information please refer to the COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time,typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as: R how various systems in your vehicle are
operating
R whether or not the driver and passenger
seat belts are fastened
R how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R how fast the vehicle is traveling
28Introduction