MERCEDES-BENZ GLK-CLASS SUV 2015 Workshop Manual

mines that deployment can offer additional
protection to that provided by the seat belt.
Pelvis air bags : will not deploy in side
impacts which do not exceed the system's
preset deployment thresholds for lateral
acceleration/deceleration. You will then be
protected by the fastened seat belt.
The pelvis air bag on the front-passenger side is not deployed in the following situations:
R OCS has detected that the front-passenger
seat is unoccupied.
R the front-passenger seat belt is not fas-
tened.
The pelvis air bag on the front-passenger side will deploy if the front-passenger seat belt is
fastened, regardless of whether the front-
passenger seat is occupied or not.
Window curtain air bags
The window curtain air bags enhance the levelof protection for the head, but not chest or
arms, of the vehicle occupants on the side ofthe vehicle on which the impact occurs.
The window curtain air bags are integrated
into the side of the roof frame and deploy in
the area from the A-pillar to the C-pillar.
Window curtain air bags : are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate of
lateral vehicle deceleration or acceleration,
e.g. in a side impact
R regardless of whether the front-passenger
seat is occupied
R independently of the use of the seat belt R
if the vehicle rolls over and the system
determines that window curtain air bag
deployment can offer additional protection
to that provided by the seat belt
R independently of the front air bags
Window curtain air bags : will not deploy in
the event of impacts which do not exceed the system's preset deployment thresholds for
vehicle acceleration/deceleration. You will
then be protected by the fastened seat belt.
Occupant Classification System
(OCS)
How the Occupant Classification Sys-
tem works
The Occupant Classification System (OCS)
categorizes the occupant on the front-
passenger seat using a weight sensor. The
front-passenger front air bag is deactivated
automatically for certain weight categories.
The PASSENGER AIR BAG OFF indicator lamp
shows you the current status. If the
PASSENGER AIR BAG OFF indicator lamp is
lit, the passenger air bag is disabled.
The system does not deactivate:
R the side impact air bag
R the pelvis air bag
R the window curtain air bag
R the Emergency Tensioning Devices
To be classified correctly, the front passenger
must sit:
R with the seat belt fastened correctly
R in a position that is as upright as possible
with their back against the seat backrest
R with their feet on the floor
The OCS weight sensor reading is affected if
the occupant's weight is transferred, e.g. by
leaning on the armrest.
If the front-passenger seat, the seat cover or the seat cushion are damaged, have the nec- essary repair work carried out at a qualified
specialist workshop.
Occupant safety49
Safety
Z

For safety reasons, Mercedes-Benz recom-
mends that you only use seat accessories
that have been approved by Mercedes-Benz.
Both the driver and the front passenger
should always observe the PASSENGER AIR
BAG OFF indicator lamp as an indication of
whether or not the front passenger is posi-
tioned correctly. Observe also the air bag dis-play messages that can be displayed in the
instrument cluster ( Y page 242).
GWARNING
If the 45 indicator lamp illuminates
when an adult or someone larger than a small individual is in the front-passenger seat, have the front passenger reposition himself or her-
self in the seat until the 45 indicator
lamp goes out.
In the event of a collision, the air bag control
unit will not allow front-passenger front air
bag deployment when the OCS has classified
the front-passenger seat occupant as weigh-
ing as much as or less than a typical 12-
month-old child in a standard child restraint or if the front-passenger seat is classified as
being empty.
When the OCS senses that the front-
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 45 indicator lamp will
illuminate when the engine is started and
remain illuminated, indicating that the front-
passenger front air bag is deactivated.
When the OCS senses that the front-
passenger seat is classified as being empty,
the 45 indicator lamp will illuminate
when the engine is started and remain illumi-
nated, indicating that the front-passenger
front air bag is deactivated.
When the OCS senses that the front-
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the45 indicator lamp will illuminate for
approximately 6 seconds when the engine is
started and then, depending on occupant
weight sensor readings from the front-
passenger seat, remain illuminated or go out.
With the 45 indicator lamp illumina-
ted, the front-passenger front air bag is deac-
tivated. With the 45 indicator lamp
out, the front-passenger front air bag is acti-
vated.
When the OCS senses that the front-
passenger seat occupant is classified as an
adult or someone larger than a small individ-
ual, the 45 indicator lamp will illumi-
nate for approximately 6 seconds when the
engine is started and then go out, indicating
that the front-passenger front air bag is acti-
vated.
If the 45 indicator lamp is illuminated,
the front-passenger front air bag is deactiva-
ted and will not be deployed.
If the 45 indicator lamp is not illumi-
nated, the front-passenger front air bag is
activated and will be deployed:
R in the event of certain frontal impacts
R if impact exceeds a preset deployment
threshold
R independently of the side impact air bags
If the front-passenger front air bag is
deployed, the rate of inflation will be influ-
enced by: R the rate of relevant vehicle deceleration as
assessed by the air bag control unit
R the front passenger's weight category as
identified by OCS
GWARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and prop- erly secured in an appropriate infant restraint,
50Occupant safety
Safety

toddler restraint, or booster seat recommen-
ded for the size and weight of the child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and Top Tether strap, or lower anchors
and Top Tether strap, fully in accordance withthe child seat manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following impor-
tant information when circumstances require you to place a child in the front-passenger
seat:
R Your vehicle is equipped with air bag tech-
nology designed to deactivate the front-
passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front-passenger seat.
R A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly rec- ommend that you always place a child in a
rear-facing child restraint on the rear seat.
R If you install a rear-facing child restraint on
the front-passenger seat, make sure the45 indicator lamp is illuminated,
indicating that the front-passenger front air
bag is deactivated. Should the 45
indicator lamp not illuminate or go out while the restraint is installed, please check
installation. Periodically check the45 indicator lamp while driving tomake sure that the 45 indicator
lamp is illuminated. If the 45 indi-
cator lamp goes out or remains out, do not transport a child on the front-passenger
seat until the system has been repaired.
A child in a rear-facing child restraint on thefront-passenger seat will be seriously
injured or even killed if the front-passenger front air bag inflates.
R If you place a child in a forward-facing child
restraint on the front-passenger seat:
- move the seat as far back as possible
- use the proper child restraint recommen-
ded for the age, size and weight of the
child
- secure child restraint with the vehicle's
seat belt according to the child seat man-
ufacturer's instructions
R For children larger than the typical 12-
month-old child, the front-passenger front
air bag may or may not be activated.
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
will also deploy.
The OCS may have detected that the seat: R is empty or occupied by the weight of a
typical child up to twelve months old,
seated in a child restraint system.
R is occupied by a small individual, such as a
young teenager or a small adult.
R is occupied by a child in a child restraint
system whose weight is greater than that of
a typical twelve month old child.
These are examples of when the OCS deacti-
vates the front-passenger front air bag. Deac- tivation takes place although the collision ful-
fills the criteria for deploying the driver's air
bag.
Occupant safety51
Safety
Z

If the SmartKey is removed from the ignition
lock or is in position 0, the PASSENGER AIR
BAG OFF indicator lamp does not light up.
GWARNING
If the red 6 SRS warning lamp in the
instrument cluster and the 45 indica-
tor lamp light up simultaneously, the OCS is
malfunctioning. The front passenger front air
bag will be deactivated in this case. Have the system checked by qualified technicians as
soon as possible. Contact an authorized
Mercedes-Benz Center.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R When seated, a passenger should not posi-
tion him/herself in such a way as to cause
the passenger's weight to be lifted from the seat cushion as this may result in the OCS
being unable to correctly approximate the
passenger's weight category.
R Read and observe all warnings in this chap-
ter.
System self-test
The PASSENGER AIR BAG OFF indicator lamp
lights up if you:
R turn the SmartKey to position 1 or 2 in the
ignition lock
R press the KEYLESS-GO Start/Stop button
once or twice on vehicles with KEYLESS-GO
When an adult is sitting correctly on the front-
passenger seat and is categorized by the OCS system as an adult, the PASSENGER AIR BAG
OFF indicator lamp lights up and goes off
again after approximately six seconds.
If the seat is not occupied and the OCS sys-
tem classifies the front-passenger seat as
being empty, the PASSENGER AIR BAG OFF
indicator lamp will continue to light up and not go out.
GWARNING
If the 4 5 indicator lamp does not illu-
minate, the system is not functioning. You
must contact an authorized Mercedes-Benz
Center before seating any child on the front
passenger seat.
For more information about the OCS, see
"Problems with the Occupant Classification
System" ( Y page 53).
GWARNING
Objects between the seat surface and the
child restraint system could affect OCS oper-
ation. This could result in the front-passengerair bag not functioning as intended during an
accident. This poses an increased risk of
injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the forward-
facing child restraint system must, as far as
possible, be resting on the backrest of the
front-passenger seat. Always comply with the child restraint system manufacturer's instal-
lation instructions.
52Occupant safety
Safety

Problems with the Occupant Classification System
ProblemPossible causes/consequences and M Solutions
The PASSENGER AIR
BAG OFF indicator
lights up and remains
on.
The person on the
front-passenger seat: R
has the weight of a
typical adult
R has been determined
by the system not to
be a childThe OCS is malfunctioning.
X Make sure that the front passenger is sitting in a correct, upright
position.
X Have the OCS checked as soon as possible at a qualified spe-
cialist workshop.
X Observe the additional display messages in the multifunction
display ( Y page 242).
GWARNING
If the 45 indicator lamp illuminates and remains illuminated w hen the weight of a typical
adult or someone larger than a small individual has been detected on the passenger seat, do not
allow any occupant to use the passenger seat until the system has been rep aired.
ProblemPossible causes/consequences and M Solutions
The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or stays on.
The front-passenger
seat is:
R unoccupied
R occupied with a
weight up to that of a
typical twelve-
month-old child in a
standard child
restraint systemThe OCS is malfunctioning.
X Make sure there is nothing between the seat cushion and the
child seat.
X Make sure that the backrest and base of the child restraint sys-
tem are resting securely on the front-passenger seat. If neces-
sary, adjust the position of the front-passenger seat.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight with the front-
passenger seat adjustment. This could result in the seat belt
being pulled too tightly.
X Check the installation of the child restraint system.
X Make sure that no objects are applying additional weight onto
the seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains of f, have
the OCS system checked as soon as possible at a qualified spe-
cialist workshop. Do not transport a child on the front-p assenger
seat until the OCS has been repaired.
X Observe the additional display messages in the multifunction
display ( Y page 242).
Occupant safety53
Safety
Z

GWARNING
If the 45 indicator lamp does not illuminate or remains out wi th the weight of a typical 12-
month-old child in a standard child restraint or less, or is unoccupied, on the front-passenger seat,
do not transport a child on the front-passenger seat until the system has b een repaired.
PRE-SAFE® (anticipatory occupant
protection system)
Introduction
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous sit-
uations.
Important safety notes
! Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam-
aged.
Despite your vehicle being equipped with the PRE-SAFE ®
system, the possibility of per-
sonal injuries occurring as a result of an acci-
dent cannot be eliminated.
Always adapt your driving style to suit the
prevailing road and weather conditions and
maintain a safe distance from the vehicle in
front. Drive carefully.
Function
PRE-SAFE ®
intervenes:
R in emergency braking situations, e.g. when
BAS is activated.
R in critical driving situations, e.g. when phys-
ical limits are exceeded and the vehicle
understeers or oversteers severely.
R vehicles with the Driving Assistance
package: when BAS PLUS intervenes pow-
erfully or the radar sensor system detects
an imminent danger of collision in certain
situations. If you are driving faster than approximately
20 mph (30 km/h) PRE-SAFE
®
may take the
following measures in these situations:
R the front seat belts are pre-tensioned.
R vehicles with the memory function for
the front-passenger seat: the front-
passenger seat is adjusted if it is in an
unfavorable position.
R if the vehicle skids, the side windows are
closed so that only a small gap remains.
The panorama roof with power tilt/sliding
panel is completely closed.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pre-tensioning. All settings made by
PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced: X Move the seat backrest or seat back
slightly when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. More
information about seat-belt adjustment can
be found under "Seat-belt adjustment"
( Y page 59).
NECK-PRO head restraints/NECK-
PRO luxury head restraints
GWARNING
The function of the head restraint may be
impaired if you:
R attach objects such as coat hangers to the
head restraints, for example
R use head restraint covers
54Occupant safety
Safety

If you do so, the head restraints cannot fulfill
their intended protective function in the eventof an accident. In addition, objects attached
to the head restraints could endanger other
vehicle occupants. There is an increased risk
of injury.
Do not attach any objects to the head
restraints and do not use head restraint cov-
ers.
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck. In the event of a rear collision of a cer-
tain severity, the NECK-PRO head restraints/
NECK-PRO luxury head restraints on the driv- er's and front-passenger seats are moved for-wards and upwards. This provides better
head support.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's seat and the front-passenger
seat ( Y page 55). Otherwise, the additional
protection will not be available in the event of
another rear-end collision. You can see that a
NECK-PRO head restraint/NECK-PRO luxury
head restraint has been triggered if it is tilted forward and can no longer be adjusted.
Mercedes-Benz recommends that you have
the NECK-PRO head restraints/NECK-PRO
luxury head restraints checked at a qualified
specialist workshop after a rear-end collision.
Resetting a triggered NECK-PRO head
restraint/NECK-PRO luxury head
restraint
Important safety notes
Mercedes-Benz recommends that you have
the functionality of the NECK-PRO head
restraints/NECK-PRO luxury head restraints
checked at a qualified specialist workshop
after a rear-end collision.
NECK-PRO head restraints
iResetting the NECK-PRO head restraints
requires a lot of strength. If you have diffi-
culty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop.
Do not insert your finger between the uphols- tery of the head restraint and the seat. Pay
particular attention while resetting the NECK-
PRO head restraints.
X Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.
X Push the NECK-PRO head restraint cushion
down as far as it will go in the direction of
arrow ;.
X Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint.
NECK-PRO luxury head restraints
iIf you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist work-
shop.
Occupant safety55
Safety
Z

Do not insert your finger between the cushion
of the head restraint and the cover. Pay par-
ticular attention while resetting the NECK-
PRO luxury head restraints. XRemove resetting tool : from the vehicle
document wallet.
X Slide resetting tool : into guide ;
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.
X Push resetting tool : downwards until you
hear the head restraint deployment mech-
anism engage.
X Pull out resetting tool :.
X Firmly press back the NECK-PRO luxury
head restraint cushion until it engages =.
X Repeat this procedure for the second
NECK-PRO luxury head restraint.
X Put resetting tool : back into the vehicle
document wallet.
Seat belts
Important safety notes
The use of seat belts and child restraint sys-
tems is required by law in:
R all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is not required by law, all
vehicle occupants should correctly fasten
their seat belts before starting the journey.
iSee "Children in the vehicle" for further
information on infants and children travel-
ing in the vehicle as well as on child
restraint systems.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
The seat belts may not perform their intended protective function if:
R they are damaged, modified, extremely
dirty, bleach or dyed
R the seat belt buckle is damaged or
extremely dirty
R the Emergency Tensioning Devices, belt
anchorages or inertia reels have been modi-
fied
Seat belts may sustain non-visible damage in an accident, e.g. due to glass splinters. Modi-
fied or damaged seat belts may tear or fail,
e.g. in an accident. Modified Emergency Ten-
sioning Devices could accidentally trigger or
fail to deploy when necessary. This poses an
increased risk of injury or even fatal injury.
Never modify the seat belts, Emergency Ten-
sioning Devices, belt anchorages or inertia
reels. Make sure that the seat belts are
undamaged, not worn out and clean. Follow-
ing an accident, have the seat belts checked
immediately at a qualified specialist work-
shop.
Only use seat belts that have been approved
for your vehicle by Mercedes-Benz. Any such
56Occupant safety
Safety

modifications could invalidate the vehicle's
general operating permit.
The use of seat belts and child restraint sys-
tems is required by law in:
R all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is not required by law, all
vehicle occupants should correctly fasten
their seat belts before starting the journey.
iSee "Children in the vehicle" for further
information on infants and children travel-
ing in the vehicle, as well as on child
restraint systems.
Proper use of the seat belts
GWARNING
USE SEAT BELTS PROPERLY
R Seat belts can only work when used prop-
erly. Never wear seat belts in any other way
than as described in this section, as that
could result in serious injuries in the event
of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, driver's side knee
bag, front-passenger front air bag, side
impact air bags, pelvis air bags, window
curtain air bags for the side windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the pro-
tection offered to properly belted occu-
pants in certain frontal (front air bags, driv-
er's side knee bag and ETDs) and side (side
impact air bags, window curtain air bags,
and ETDs) impacts which exceed preset
deployment thresholds and in certain roll-
overs (window curtain air bags and ETDs).
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder.
In a frontal crash, your body would move
too far forward. That would increase the
chance of head and neck injuries. The seat belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm. For
this purpose, you can adjust the height of
the seat belt outlet.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your abdo-
men, it could cause serious injuries in a
crash.
R Never wear seat belts over rigid or breaka-
ble objects in or on your clothing, such as
eyeglasses, pens, keys etc., as these might cause injuries.
R Make sure the seat belt is always fitted
snugly. Take special care of this when wear-
ing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribute impact forces.
The twisted seat belt against your body
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned.
Occupant safety57
Safety
Z

RNever place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R When using a seat belt to secure infant
restraints, toddler restraints, or children in
booster seats, always follow the child seat
manufacturer's instructions.
GWARNING
Do not pass seat belts over sharp edges. They
could tear.
Do not allow the seat belt to get caught in the
door or in the seat adjustment mechanism.
This could damage the seat belt.
Never attempt to make modifications to seat
belts. This could impair the effectiveness of
the seat belts.
Fastening seat belts
GWARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus, we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and prop- erly secured in an appropriately sized child
restraint system or booster seat recommen-
ded for the size and weight of the child. For
additional information, see the "Children in
the vehicle" section.
A child's risk of serious or fatal injuries is sig-
nificantly increased if the child restraints are
not properly secured in the vehicle and/or the child is not properly secured in the child
restraint.
X Adjust the seat and move the backrest to
an almost vertical position ( Y page 100).
X Pull the seat belt smoothly through belt
sash guide :.
X Without twisting it, guide the shoulder sec-
tion of the seat belt across the middle of
your shoulder and the lap section across
your pelvis.
X Engage belt tongue ; in buckle =.
Seat-belt adjustment: if necessary, the
driver's and front-passenger seat belts
automatically adjust to the upper body
( Y page 59).
X If necessary, adjust the seat belt to the
appropriate height ( Y page 59).
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
All seat belts except the driver's seat belt are equipped with a special seat belt retractor tosecurely fasten child restraint systems in the
vehicle. For further information on special
seat belt retractors, see ( Y page 64).
For more information about releasing the seat
belt with release button ?, see "Releasing
seat belts" ( Y page 59).
58Occupant safety
Safety