key MERCEDES-BENZ GLK-CLASS SUV 2015 Owner's Manual

XInsert the front tabs of battery compart-
ment cover : into the housing first and
then press to close it.
X Insert mechanical key ; into the Smart-
Key ( Y page 80).
X Check the function of all SmartKey buttons
on the vehicle.
82SmartKey
Opening and closing

Problems with the SmartKey
ProblemPossible causes/consequences and M Solutions
You cannot lock or
unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.
X Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the % or
& button.
If this does not work:
X Check the SmartKey battery ( Y page 81) and replace it if nec-
essary ( Y page 81).
X Lock ( Y page 86) or unlock ( Y page 86) the vehicle using the
mechanical key.
The SmartKey is faulty.
X Lock ( Y page 86) or unlock ( Y page 86) the vehicle using the
mechanical key.
X Have the SmartKey checked at a qualified specialist wor kshop.
You can no longer lock
or unlock the vehicle
using KEYLESS-GO.KEYLESS-GO is in standby mode because the vehicle has not b een
unlocked for a long time.
X Pull the door handle and then turn the SmartKey to posit ion 2 in
the ignition lock.
There is interference from a powerful source of radio waves.
X Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driv er's door
handle from close range and press the % or & button.
There is a malfunction with KEYLESS-GO. X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driv er's door
handle from close range and press the % or & button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the SmartKey battery ( Y page 81) and replace it if nec-
essary ( Y page 81).
X Lock ( Y page 86) or unlock ( Y page 86) the vehicle using the
mechanical key.
You have lost a Smart-
Key.X Have the SmartKey deactivated at a qualified specialist work-
shop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well.
SmartKey83
Opening and closing
Z

ProblemPossible causes/consequences and M Solutions
You have lost the
mechanical key.X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well.
The engine cannot be
started using the
SmartKey.The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or i nterior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 319).
or
X Jump-start the vehicle ( Y page 323).
or
X Consult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again.
There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You should preferably place luggage or loads
in the cargo compartment. Observe the load- ing guidelines ( Y page 274).
Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
84Doors
Opening and closing

are not secured by the child-proof locks
(Y page 67).
You can open a door from inside the vehicle
even if it has been locked.
Only open the door when the traffic situation permits.
If the vehicle has been locked with the Smart-
Key or with KEYLESS-GO, opening a door from the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm ( Y page 75).
X
To unlock a front door: pull door han-
dle ;.
Locking knob : pops up.
The door is unlocked and can be opened.
X To open a front door: pull door handle ;.
X To unlock a rear door: pull up locking
knob :.
The door is unlocked and can be opened.
X To open a rear door: pull door handle ;.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
X To unlock: press button :.
X To lock: press button ;.
If the front-passenger door is closed, the
vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You can open a door from inside the vehicle
even if it has been locked.
Only open the door when the traffic situation permits.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
( Y page 75).
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
R the vehicle was locked using the locking
button for the central locking, or
R if the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside
is unlocked.
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it is not
unlocked when the release button for the
central locking is used.
Doors85
Opening and closing
Z

Automatic locking feature
The vehicle is locked automatically when the
ignition is switched on and the vehicle's
wheels are turning at a speed in excess of
9 mph (15 km/h).
You could therefore be locked out if:R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
XTo deactivate: press and hold button :
for about five seconds until a tone sounds.
X To activate: press and hold button ; for
about five seconds until a tone sounds.
iIf you press one of the two buttons and do
not hear a tone, the relevant setting has
already been selected.
You can also switch the automatic locking
function on and off using the on-board com-
puter ( Y page 232).
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y page 75).
X Take the mechanical key out of the Smart-
Key ( Y page 80).
X Insert the mechanical key into the lock of
the driver's door as far as it will go.
XTurn the mechanical key counter-clockwise
as far as it will go to position 1.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert the mechanical key into the Smart-
Key ( Y page 80).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button ( Y page 85).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs manually, if necessary ( Y page 84).
X Close the driver's door.
X Take the mechanical key out of the Smart-
Key ( Y page 80).
X Insert the mechanical key into the lock of
the driver's door as far as it will go.
86Doors
Opening and closing

XTurn the mechanical key clockwise as far as
it will go to position 1.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the tailgate
are locked.
X Insert the mechanical key into the Smart-
Key ( Y page 80).
iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Cargo compartment
Important safety notes
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgateis open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure that there is sufficient clearance above and
behind the tailgate.
iTailgate opening dimensions
( Y page 380).
You should preferably place luggage or loads
in the cargo compartment. Observe the load-
ing guidelines ( Y page 274).
Do not leave the SmartKey in the cargo com- partment. You could otherwise lock yourself
out.
Vehicles without the EASY-PACK tailgate:
the tailgate can be:
R opened and closed manually from outside
R unlocked from inside with the mechanical
key
For vehicles with the EASY-PACK tailgate you can:
R open and close the tailgate manually from
outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate from inside with the
mechanical key
Tailgate reversing feature
The tailgate is equipped with an automatic
reversing feature. It reacts if a solid object
obstructs or restricts the tailgate during the
closing procedure. The tailgate opens again
automatically. The automatic reversing fea-
ture is however only an aid and is not a sub-
stitute for your attentiveness when closing
the cargo compartment.
GWARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 1/3 in (8 mm) of the closing
movement
Cargo compartment87
Opening and closing
Z

This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:R press the F button on the SmartKey, or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate
Opening/closing from outside
Opening
X Press the % button on the SmartKey.
X
Pull handle :.
X Raise the tailgate.
Vehicles with the EASY-PACK tailgate: if
you pull handle : and keep it in this position,
you can open the tailgate manually. If you
release the handle, the tailgate opens auto-
matically.
Closing
X Pull the tailgate down using recess :.
X Push the tailgate closed from outside the
vehicle.
X If necessary, lock the vehicle with the &
button on the SmartKey ( Y page 78) or with
KEYLESS-GO ( Y page 79).
iIf a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock.
Opening/closing automatically from
outside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of theclosing area during the closing process.
Use one of the following options to stop the
closing process:
R press the F button on the SmartKey.
R pull or press the remote operating switch
on the driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate.
88Cargo compartment
Opening and closing

GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgateis open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
iTailgate opening dimensions
( Y page 380).
Opening
You can open the tailgate automatically with
the SmartKey or the handle in the tailgate.
Open or close the tailgate fully using the auto-
matic door function if you have stopped the
tailgate in an intermediate position.
X Press and hold the F button on the
SmartKey until the tailgate opens.
or
X If the tailgate is unlocked, pull the handle
and let it go again immediately.
iYou can also close the tailgate manually if
it is fully opened.
! If you have opened the tailgate automat-
ically, you should wait a moment before
closing the tailgate manually.
Closing
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of theclosing area during the closing process.
Use one of the following options to stop the
closing process:
R press the F button on the SmartKey.
R pull or press the remote operating switch
on the driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate.
You can close the tailgate automatically using the SmartKey, the closing button 2
or the lock-
ing button 3
.
Closing and locking button (example: vehicle with
EASY-PACK tailgate and KEYLESS-GO)
X To close: press closing button : on the
tailgate.
or X Press and hold the F button on the
SmartKey until the tailgate closes.
X To close and lock simultaneously:
Press locking button ; on the tailgate.
iThe tailgate can only be opened and
closed with the SmartKey if it is not in the
ignition lock.
If the tailgate touches an object while clos-
ing, the closing procedure is interrupted
and the tailgate reopens.
2 For vehicles with the EASY-PACK tailgate only.
3 For vehicles with the EASY-PACK tailgate and KEYLESS-GO only.
Cargo compartment89
Opening and closing
Z

iIf you leave a KEYLESS-GO key in the
cargo compartment, the tailgate will not
lock.
The tailgate is not closed unless a KEY-
LESS-GO key is detected.
Opening/closing automatically from
inside
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of theclosing area during the closing process.
Use one of the following options to stop the
closing process:
R press the F button on the SmartKey.
R pull or press the remote operating switch
on the driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
iTailgate opening dimensions
( Y page 380). You can open and close the tailgate from the
driver's seat when the vehicle is stationary
and unlocked.
X To open: pull remote operating switch :
for the tailgate until the tailgate opens.
X To close: turn the SmartKey to position 1
or 2 in the ignition lock.
X Press remote operating switch for tail-
gate : until the tailgate is closed.
You hear a tone during the closing proce-
dure.
Limiting the opening angle of the tail-
gate
Important safety notes
You can limit the opening angle of the tail-
gate. This is possible in the top half of its
opening range, up to approximately 8 in
(20 cm) before the stop.
This could be useful, for example, if there is
insufficient space above the tailgate.
! Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise be damaged. Ideally, set the opening angleoutside.
Arming
X To open the tailgate: pull the handle on
the tailgate.
X To stop the opening procedure at the
desired position: press the closing button
90Cargo compartment
Opening and closing

(Y page 88) in the tailgate or pull the handle
on the outside of the tailgate again.
X To store the position: press and hold the
closing button in the tailgate until you hear a short tone.
The opening angle limiter is activated. The
tailgate will now stop in the stored positionwhen opening.
iTo open the tailgate fully, pull the handle
on the outside of the tailgate again after it
has stopped automatically. This does not
delete the stored position.
Deactivating
X Press and hold the closing button
(Y page 88) in the tailgate until you hear
two short tones.
Tailgate emergency release
Important safety notes
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
If the tailgate can no longer be opened from
outside the vehicle, use the emergency
release on the inside of the tailgate.
iTailgate opening dimensions
( Y page 380).
Opening
X
Take the mechanical key out of the Smart-
Key ( Y page 80).
X Insert mechanical key ; into the opening
in paneling :.
X Turn mechanical key ; 90° clockwise.
X Push mechanical key ; in the direction of
the arrow and open the tailgate.
X Insert mechanical key ; into the Smart-
Key ( Y page 80).
iWhen you lock the vehicle ( Y page 86),
the cargo compartment is also locked.
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again.
GWARNING
While opening the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
somebody becomes trapped, release the
switch or press the switch down to open the
side window again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side windows91
Opening and closing
Z