key MERCEDES-BENZ GLK-CLASS SUV 2015 Repair Manual

Problems with the rear window defroster
ProblemPossible causes/consequences and M Solutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated.The battery has not been sufficiently charged.
X Switch off any consumers that are not required, e.g. reading
lamps, interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window
defroster can be activated again.
Activating/deactivating air-recircula-
tion mode
General notes
You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle
from outside. The air already inside the vehi-
cle will then be recirculated.
If you switch on air-recirculation mode, the
windows can fog up more quickly, in particu-
lar at low temperatures. Only use air-recircu-
lation mode briefly to prevent the windows
from fogging up.
Switching on/off
X Turn the SmartKey to position 2 in the igni-
tion lock ( Y page 149).
X To activate: press the g button.
The indicator lamp in the g button lights
up.
iIn the event of high pollution levels 10
or at
high outside temperatures, air-recircula-
tion mode is automatically activated. When
air-recirculation mode is activated auto-
matically, the indicator lamp in the g
button is not lit.
Outside air is added after about
30 minutes.
X To deactivate: press the g button.
The indicator lamp in the g button goes
out.
iAir-recirculation mode deactivates auto-
matically:
R after approximately five minutes at out-
side temperatures below approximately
41 ‡ (5 †)
R after approximately five minutes if cool-
ing with air dehumidification is deactiva-
ted
R after approximately 30 minutes at out-
side temperatures above approximately
41 ‡ (5 †) if the "Cooling with air dehu-
midification" function is activated
Activating/deactivating the residual
heat function
General notes
The residual heat function is only available in vehicles for Canada with 3-zone automatic
climate control.
It is possible to make use of the residual heat
of the engine to continue heating the vehicle
for approximately 30 minutes after the engine
has been switched off. The heating time
depends on the set interior temperature.
iThe blower will run at a low speed regard-
less of the airflow setting.
iIf you activate the residual heat function
at high temperatures, only the ventilation
will be activated. The blower runs at
medium speed.
10 3-zone automatic climate control only.
Operating the climate control systems143
Climate control

Switching on/off
XTurn the key to position 0 in the ignition
lock ( Y page 149) or remove it.
X To activate: press the Ì button.
The indicator lamp in the Ì button lights
up.
iIf the residual heat function is activated,
the windows may fog up on the inside.
X To deactivate: press the Ì button.
The indicator lamp in the Ì button goes
out.
iResidual heat is deactivated automati-
cally:
R after approximately 30 minutes
R when the ignition is switched on
R if the battery voltage drops
Setting the air vents
Important safety notes
GWARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windshield
and the hood free of blockages, such as ice,
snow or leaves.
R never cover the air vents or air intake grilles
in the vehicle interior.
iFor virtually draft-free ventilation, adjust
the sliders of the air vents to the center
position.
Setting the center air vents
X To open the center air vents: turn the
adjuster in one of center air vents : to the
left.
X To close the center air vents: turn the
adjuster in one of center air vents : to the
right until it engages.
Setting the side air vents
:Side window defroster vent
;Side air vent
X To open a side air vent: turn the adjuster
in the side air vent ; to the left.
X To close a side air vent: turn the adjuster
in the side air vent ; to the right until it
engages.
Setting the glove box air vent
When automatic climate control is activated,
the glove box can be ventilated, for instance
to cool its contents. The level of airflow
144Setting the air vents
Climate control

GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Do not warm up the engine with the vehi-
cle stationary. Drive off immediately. Avoid high engine speeds and driving at full throt-
tle until the engine has reached its operat-
ing temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
Key positions
SmartKey
gTo remove the SmartKey
(shift the transmission to position P)
1Power supply for some consumers, such
as the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
The steering is locked when you remove the
SmartKey from the ignition lock.
iThe SmartKey can be turned in the igni-
tion lock even if it is not the correct Smart-
Key for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO
General notes
R Do not keep the KEYLESS-GO key:
- with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects, e.g. a metal case
This can impair the functionality of the KEY- LESS-GO key.
Vehicles with KEYLESS-GO are equipped with
a SmartKey featuring an integrated KEYLESS- GO function and a detachable Start/Stop but-
ton.
Driving149
Driving and parking
Z

The Start/Stop button must be inserted in theignition lock and the SmartKey must be in the
vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
SmartKey positions in the ignition lock. This is
only the case if you are not depressing the
brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi- ately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
iYou do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. The vehicle can be star-
ted with the Start/Stop button if the Smart-
Key is in the vehicle. Electrically powered
equipment can be operated.
:Start/Stop button
;Ignition lock
X Insert Start/Stop button : into ignition
lock ;.
iWhen you insert Start/Stop button :
into ignition lock ;, the system needs
approximately 2 seconds recognition time.
You can then use Start/Stop button :.
Start/Stop button =
USA only
?Canada only
If Start/Stop button : has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X To switch on the power supply: press
Start/Stop button : once.
You can now activate the windshield wip-
ers, for example.
iIf you then open the driver's door when in
this position, the power supply is deactiva-
ted.
X To switch on the ignition: press Start/
Stop button : twice.
iThe power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button : once
when in this position.
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light up. If an indicator lamp does not go out afterstarting the engine or lights up while driving,
see ( Y page 262).
150Driving
Driving and parking

Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system orparts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine.
General notes
iVehicles with a gasoline engine: the
catalytic converter is preheated for up to
30 seconds after a cold start. The sound of the engine may change during this time.
Automatic transmission
X Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
iYou can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey
iTo start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X To start a gasoline engine: turn the
SmartKey to position 3 in the ignition lock
( Y page 149) and release it as soon as the
engine is running.
X To start a diesel engine: turn the Smart-
Key to position 2 in the ignition lock
( Y page 149).
The % preglow indicator lamp in the
instrument cluster lights up.
X When the % preglow indicator lamp
goes out, turn the SmartKey to position 3
( Y page 149) and release it as soon as the
engine is running.
iYou can start the engine without preglow
if the engine is warm.
Using KEYLESS-GO to start the engine
You can start the engine if a valid SmartKey
with the integrated KEYLESS-GO function is in the vehicle. Always take the SmartKey with
you when leaving the vehicle, even if you only
leave it for a short time. Pay attention to the
important safety notes.
iThe Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Driving151
Driving and parking
Z

Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehi-
cle.
X Depress the brake pedal and keep it
depressed.
X To start a gasoline engine: press the
Start/Stop button once ( Y page 149).
The engine starts.
X To start a diesel engine: press the Start/
Stop button once ( Y page 149).
Preglow is activated and the engine starts.
Pulling away
Automatic transmission
GWARNING
If the engine speed is above the idling speed
and you engage transmission position D or R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position D or R,
always firmly depress the brake pedal and do not simultaneously accelerate.
It is only possible to shift the transmission
from position P to the desired position if you
depress the brake pedal. Only then is the
parking lock released. If you do not depress
the brake pedal, the DIRECT SELECT lever can still be moved but the parking lock remains
engaged.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position D or R.
X Release the parking brake ( Y page 169).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
! If a warning tone sounds and the
Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
iThe vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic lock- ing feature ( Y page 232).
iUpshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill start assist
Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
have removed your foot from the brake pedal. This gives you enough time to move your footfrom the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if: R you are pulling away on a level road or on a
downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning.
ECO start/stop function
Introduction
The ECO start/stop function switches the
engine off automatically if the vehicle is stop- ped under certain conditions.
152Driving
Driving and parking

The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically andyou exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
If the engine has been switched off automat-
ically by the ECO start/stop function, the ¤ symbol is shown in the multifunction
display.
Every time you switch on the engine using the SmartKey or the Start/Stop button, the ECO
start/stop function is activated.
Automatic engine switch-off
If the vehicle is braked to a standstill in D or N,
the ECO start/stop function switches off the engine automatically.
The ECO start/stop function is operational
when:
R the indicator lamp in the ECO button is lit
green.
R the outside temperature is within the range
that is suitable for the system.
R the engine is at normal operating temper-
ature.
R the set temperature for the vehicle interior
has been reached.
R the battery is sufficiently charged.
R the system detects that the windshield is
not fogged up when the air-conditioning
system is switched on. R
the hood is closed.
R the driver's door is closed and the driver's
seat belt is fastened.
iAll of the vehicle's systems remain active
when the engine is stopped automatically.
iThe HOLD function can also be activated
if the engine has been switched off auto-
matically. It is then not necessary to con-
tinue applying the brakes during the auto-
matic stop phase. When you depress the
accelerator pedal, the engine starts auto-
matically and the braking effect of the
HOLD function is deactivated.
iThe engine can be switched off automat-
ically a maximum of four times (first stop
and three subsequent stops) in succession.
Automatic engine start
The engine starts automatically if:
R you switch off the ECO start/stop function
by pressing the ECO button.
R in transmission position D or N the brake
pedal is released and the HOLD function is not active.
R you depress the accelerator pedal.
R you engage reverse gear R.
R you move the transmission out of position
P.
R you unfasten your seat belt or open the
driver's door.
R the vehicle starts to roll.
R the brake system requires this.
R the temperature in the vehicle interior devi-
ates from the set range.
R the system detects moisture on the wind-
shield when the air-conditioning system is
switched on.
R the battery's condition of charge is too low.
iShifting the transmission to position P
does not start the engine.
Driving153
Driving and parking
Z

Problems with the engine
ProblemPossible causes/consequences and M Solutions
The engine does not
start. The starter motor
can be heard.R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0 in the ignition lock before
attempting to start the engine again.
or
X Press the Start/Stop button repeatedly until all indic ator lamps
in the instrument cluster go out.
X Try to start the engine again ( Y page 151). Avoid excessively
long and frequent attempts to start the engine as these w ill drain
the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is t oo weak or
discharged.
X Jump-start the vehicle ( Y page 323).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was t oo high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop.
Driving155
Driving and parking
Z

Transmission position and drive pro-
gram display
! If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether the desired transmission position is
engaged. Ideally, you should select trans-
mission position D and drive program E or
S .
:Transmission position display
;Drive program display
The current transmission position and drive
program appear in the multifunction display.
iThe arrows in the transmission position
display show how and into which transmis-
sion positions you can change using the
DIRECT SELECT lever.
Engaging park position P
! If the engine speed is too high or the vehi-
cle is moving, do not shift the automatic
transmission directly from D to R, from R to
D or directly to P. The automatic transmis-
sion could otherwise be damaged.
X Push the DIRECT SELECT lever in the direc-
tion of arrow P.
Engaging park position P automatically
Park position P is automatically engaged if:
R you switch off the engine using the Smart-
Key and remove the SmartKey
R you switch off the engine using the key or
the Start/Stop button and open the driv-
er's or front-passenger door
R the driver's door is opened when the vehi-
cle is stationary or driving at very low speed
and the transmission is in position D or R
Engaging reverse gear R
! Only shift the automatic transmission to R
when the vehicle is stationary.
X If the transmission is in position D or N:
push the DIRECT SELECT lever up past the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up past the first point of
resistance.
Shifting to neutral N
GWARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Automatic transmission157
Driving and parking
Z

XIf the transmission is in position D or R:
push the DIRECT SELECT lever up or down to the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of resistance.
If you switch the engine off with the trans-
mission in position R or D, the automatic
transmission shifts to N automatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the key from the ignition, the auto-
matic transmission shifts to P.
With KEYLESS-GO: if you then open the driv-
er's or front-passenger door, the automatic
transmission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
Using the SmartKey:
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.
Using KEYLESS-GO:
X Pull the Start/Stop button out of the igni-
tion.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.Engaging drive position D
X If the transmission is in position R or N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance.
Transmission positions
BPark position
Do not shift the transmission into
position P (Y page 168) unless the
vehicle is stationary. The parking
lock should not be used as a brake when parking. Always apply the
parking brake in addition to the
parking lock in order to secure the
vehicle.
If the vehicle electronics are mal-
functioning, the transmission may
be locked in position P. Have the
vehicle electronics checked imme-
diately at a qualified specialist
workshop.
Park position P is automatically
engaged if:
R you switch off the engine using
the SmartKey and remove the
SmartKey
R you switch off the engine using
the key or the Start/Stop button
and open the driver's or front-
passenger door
R the driver's door is opened when
the vehicle is stationary or driv-
ing at very low speed and the
transmission is in position D or R
CReverse gear
Only shift the transmission to R
when the vehicle is stationary.
158Automatic transmission
Driving and parking