emergency towing MERCEDES-BENZ GLS 2019 Owners Manual

Stowage and features
......................295
Stowage areas .....................................2 95
Features .............................................. 303 Maintenance and care
......................321
Engine compartment ........................... 321
ASSYST PLUS ...................................... 325
Care ..................................................... 326 Breakdown assistance
.....................334
Where will I find...? .............................. 334
Flat tire ................................................ 335
Battery (vehicle) .................................. 340
Jump-starting ....................................... 343
Towing and tow-starting ..................... .346
Fuses ................................................... 349 Wheels and tires
............................... 352
Important safety notes ........................ 352
Operation ............................................ 352
Winter operation .................................. 354
Tire pressure ....................................... 355
Loading the vehicle .............................. 362
All about wheels and tires ................... 366
Changing a wheel ................................ 372
Wheel and tire combinations .............. .377
Emergency spare wheel ....................... 378 Technical data
................................... 382
Information regarding technical data ... 382
Vehicle electronics .............................. 382
Identification plates ............................ .383
Service products and filling capaci-
ties ...................................................... 384
Vehicle data ......................................... 389
Vehicle data for off-road driving .......... 390
Trailer tow hitch ................................... 392 Contents
3

Declarations of conformity
.................30
Decorative film
Cleaning instructions .................... .328
Diagnostics connection ......................31
Differential lock (display mes-
sage) .................................................. .263
Digital Operator's Manual
Help ................................................. 26
Introduction ..................................... 26
Digital speedometer ......................... 234
DIRECT SELECT lever
Automatic transmission ................. 148
Display messages
ASSYST PLUS ................................ 325
Calling up (on-board computer) ..... 245
Driving systems ............................ .261
Engine ............................................ 258
General notes ................................ 245
Hiding (on-board computer) ........... 245
KEYLESS-GO .................................. 273
Lights ............................................. 257
Safety systems .............................. 246
SmartKey ....................................... 273
Tires ............................................... 268
Vehicle .......................................... .270
Distance recorder
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 285
Distance warning function
Function/notes ................................ 68
Warning lamp ................................. 285
Doors
Automatic locking (on-board com-
puter) ............................................. 241
Automatic locking (switch) .............. .84
Central locking/unlocking
(SmartKey) ...................................... .77
Control panel .................................. .43
Display message ............................ 272
Emergency locking ........................... 84
Emergency unlocking ....................... 84
Important safety note s.................... 83
Opening (from inside) ...................... 83
Overview .......................................... 83
Power closing .................................. 84
Drinking and driving ......................... 161 Drive program
Automatic transmission ................. 151
Off-Road program (vehicles with-
out Off-Road Engineering pack-
age) ............................................... 216
Off-road programs (vehicles with
Off-Road Engineering package) ...... 217
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 243
Drive programs
Display (DIRECT SELECT lever) ...... 149
Driver's door
see Doors
Driving
Important safety notes .................. 139
Towing vehicles ............................. 229
Driving abroad
Mercedes-Benz Service ................. 326
Driving Assistance PLUS package ... 210
Driving in mountainous terrain
Approach/departure angle ............ 169
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety system
Active Brake Assist .......................... 67
Braking assistance appropriate tothe situation ..................................... 69
Driving safety systems
ABS (Anti-lock Braking System) ....... 66
Active Brake Assist with cross-
traffic function ................................. 72
ADAPTIVE BRAK E............................. 72
BAS (Brake Assist System) .............. 67
Distance warning function ............... 68
EBD (electronic brake force distri- bution) ............................................. 72
ESP ®
(Electronic Stability Pro-
gram) ............................................... 69
Important safety information ........... 66
Overview .......................................... 66
STEER CONTROL ............................. 75
Driving system
Active Distance Assist
DISTRONIC .................................... 172 Index
9

Active Distance Assist
DISTRONIC with Active Steering
Assist ............................................. 179
AIRMATIC package ........................ 185
Parking assist PARKTRONIC .......... 189
Driving systems
360°camera .................................. 200
Active Blind Spot Assist ................. 210
Active Curve System ...................... 186
Active Lane Keeping Assist ............ 212
Active Parking Assist ..................... 192
ADS ............................................... 185
AMG adaptive sport suspension
system ........................................... 188
ATTENTION ASSIST ........................ 204
Blind Spot Assist ............................ 207
Cruise control ................................ 171
Display message ............................ 261
Driving Assistance Plus package ... 210
HOLD functio n............................... 183
Lane Keeping Assist ...................... 208
Level control (vehicle with the Off-
Road Engineering package) ........... 180
Rear view camera .......................... 196
Traffic Sign Assist .......................... 206
Driving tips
Active Distance Assist
DISTRONIC .................................... 178
Automatic transmission ................. 150
Brakes ........................................... 163
Break-in period .............................. 139
Downhill gradient ........................... 163
Drinking and driving ....................... 161
Driving in winter ............................. 165
Driving on flooded roads ................ 165
Driving on sand .............................. 169
Driving on wet roads ...................... 165
Driving over obstacles ................... 169
Exhaust check ............................... 161
Fuel ................................................ 161
General .......................................... 161
Hydroplaning ................................. 165
Icy road surfaces ........................... 165
Limited braking efficiency on sal-
ted roads ....................................... 164
Off-road driving .............................. 167
Off-road fording ............................. 165
Snow chains .................................. 354 The first 1000 miles (1500 km) ..... 139
Tire ruts ......................................... 169
Towing a trailer .............................. 222
Traveling uphill ............................... 169
Wet road surface ........................... 163
DSR (Downhill Speed Regulation)
Display message ............................ 264
Function/note s............................. 215
DVD video
Operating (on-board computer) ..... 236
see also Digital Operator's Man-
ual .................................................. 287
DYNAMIC SELECT controller
Automatic transmission ................. 147 E
EASY-ENTRY feature Activating/deactivating ................. 241
Function/note s............................. 109
EASY-EXIT feature
Crash-responsive ........................... 110
Function/note s............................. 109
Switching on/of f........................... 241
EBD (electronic brake force distri-
bution)
Display message ............................ 248
Function/note s................................ 72
ECO display
Function/note s............................. 162
On-board computer ....................... 234
ECO start/stop function
Automatic engine start .................. 145
Automatic engine switch-off .......... 144
Deactivating/activating ................. 145
General information ....................... 144
Important safety notes .................. 144
Introduction ................................... 144
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 59
Emergency release
Driver's doo r.................................... 84
Vehicle ............................................. 84
Emergency spare wheel
General notes ................................ 378 10
Index

Important safety notes .................. 378
Removing ....................................... 379
Storage location ............................ 379
Stowing .......................................... 379
Emergency Tensioning Devices
Activation .........................................56
Emergency unlocking
Tailgat e ............................................ 88
Emissions control
Service and warranty information .... 28
Engine
Check Engine warning lamp .......... .282
Display message ............................ 258
ECO start/stop function ................ 144
Engine number ............................... 384
Irregular running ............................ 146
Jump-starting ................................. 343
Starting (important safety notes) ... 141
Starting problems .......................... 146
Starting the engine with the
SmartKey ....................................... 142
Starting via smartphone ................ 142
Starting with KEYLESS-GO ............. 142
Switching off .................................. 158
Tow-starting (vehicle) ..................... 349
Engine electronics
Problem (malfunction) ................... 146
Engine oil
Adding .......................................... .323
Additives ........................................ 387
Checking the oil level ..................... 322
Checking the oil level using the
dipstick .......................................... 323
Display message ............................ 260
Filling capacity ............................... 387
Notes about oil grades ................... 386
Notes on oil level/consumption .... 322
Temperature (on-board computer, Mercedes-AMG vehicles) .............. .242
Engine switch-off
see ECO start/stop function
Entering an address
see also Digital Operator's Man-
ual ................................................. .287
ESP ®
(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 243
Characteristics ................................. 70 Deactivating/activating ................... 71
Display message ............................ 246
Function/notes ................................ 69
General notes .................................. 69
Important safety information ........... 70
Warning lamp ................................. 279
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 70
Exhaust check ................................... 161
Exhaust pipe (cleaning instruc-
tions) ................................................. .331
Exterior lighting
see Lights
Exterior mirrors
Adjusting ....................................... 110
Dipping (automatic) ....................... 112
Folding in when locking (on-boardcomputer) ...................................... 242
Folding in/out (automatically) ....... 111
Folding in/out (electrically) ........... 111
Out of position (troubleshooting) ... 111
Setting ........................................... 111
Storing settings (memory func-
tion) ............................................... 113
Storing the parking position .......... 112
Eyeglasses compartment ................. 297 F
Favorites Overview ........................................ 289
Filler cap
see Refueling
Flat tire
MOExtended tire s.......................... 336
Preparing the vehicle ..................... 335
TIREFIT kit ...................................... 337
see Emergency spare wheel
Floormats ........................................... 319
Fog lamps (extended range) ............. 118
Folding the rear bench seat for-
wards/back ....................................... 298
Fording
Off-road ......................................... 165
On flooded roads ........................... 165
Frequencies
Mobile phone ................................. 382
Two-way radio ................................ 382 Index
11

Function/notes ............................. 189
Important safety notes .................. 189
Problems (malfunctions) ................ 192
Sensor range ................................
.190
Towing a trailer .............................. 189
Warning displa y............................. 191
Parking assistance
see Driving system
Parking brake
Applying automaticall y................... 159
Applying or releasing manually ...... 159
Display message ............................ 248
Electric parking brake .................... 159
Emergency braking ........................ 160
General notes ................................ 159
Releasing automaticall y................. 160
Warning lamp ................................. 282
Parking lamps
Switching on/of f........................... 116
PASSENGER AIR BAG
Display message ............................ 255
Indicator lamps ................................ 45
Problem (malfunction) ................... 255
Pets in the vehicle ............................... 65
Phone book
see also Digital Operator's Man-
ual .................................................. 287
Plastic trim (cleaning instruc-
tions) .................................................. 332
Power locks ......................................... 84
Power washers .................................. 327
Power windows
see Side windows
PRE-SAFE ®
(anticipatory occupant
protection)
Display message ............................ 252
Operation ......................................... 58
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS)
Display message ............................ 252
Operation ......................................... 59
Protection against theft
ATA (Anti-Theft Alarm system) ......... 75
Immobilizer ...................................... 75
Protection of the environment
General notes .................................. 27 Pulling away
Automatic transmission ................. 143
General notes ................................ 143
Hill start assist ............................... 143
Trailer ............................................ 143 Q
QR code Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 32
Qualified specialist workshop ........... 31 R
RACE TIMER (on-board computer,
Mercedes-AMG vehicles) .................. 243
Radiator cover ................................... 322
Radio
Selecting a station ......................... 236
Radio mode
see also Digital Operator's Man-
ual.................................................. 287
Radio-controlled devices (instal-
ling) ..................................................... 320
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 30
REACH Regulation ............................... 31
Reading lamp ..................................... 119
Rear bench seat
Folding forwards/back .................. 299
Rear compartment
Exit/entry position (3rd row of
seats) ............................................. 103
Setting the air vents ...................... 137
Setting the temperature ................ 132
Rear fog lamp
Display message ............................ 257
Switching on/of f........................... 116
Rear Seat Entertainment System
AUX jacks ...................................... 294
AUX jacks CD/DVD drive .............. 294
Rear seats
Adjusting ....................................... 101
Display message ............................ 272
Rear view camera
Cleaning instructions ..................... 330 Index
17

Display message ............................ 268
Distribution of the vehicle occu-
pants (definition) ............................ 372
DOT (Department of Transporta-
tion) (definition) ............................. 370
DOT, Tire Identification Number
(TIN) ............................................... 370
GAWR (Gross Axle Weight Rating)
(definition) .................................... .371
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 371
GVW (Gross Vehicle Weight) (def-
inition) .......................................... .371
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 371
Important safety notes .................. 352
Increased vehicle weight due to
optional equipment (definition) ...... 371
Information on driving .................... 352
Kilopascal (kPa) (definition) ........... 371
Labeling (overview )........................ 367
Load bearing index (definition) ...... 372
Load index ..................................... 369
Load index (definition) ................... 371
M+S tire s....................................... 354
Maximum load on a tire (defini-
tion) ............................................... 371
Maximum loaded vehicle weight
(definition) ..................................... 371
Maximum permissible tire pres-
sure (definition) ............................. 371
Maximum tire load ......................... 369
Maximum tire load (definition) ....... 371
MOExtended tire s.......................... 353
Optional equipment weight (defi-
nition) ............................................ 372
PSI (pounds per square inch) (def-
inition) ........................................... 372
Replacing ....................................... 372
Service life ..................................... 353
Sidewall (definition) ....................... 372
Snow chains .................................. 354
Speed rating (definition) ................ 371
Storing ........................................... 373
Structure and characteristics
(definition) ..................................... 370
Summer tires in winter .................. 354
Temperature .................................. 366 TIN (Tire Identification Number)
(definition) ..................................... 372
Tire bead (definition) ...................... 372
Tire pressure (definition) ................ 372
Tire pressures (recommended) ...... 371
Tire size (data) ............................... 377
Tire size designation, load-bearing
capacity, speed rating .................... 367
Tire tread ....................................... 353
Tire tread (definition) ..................... 372
Total load limit (definition) ............. 372
Traction ......................................... 366
Traction (definition) ....................... 372
Tread wear ..................................... 366
TWR (permissible trailer drawbar
noseweight) (definition) ................. 372
Uniform Tire Quality Grading
Standards ...................................... 366
Uniform Tire Quality Grading
Standards (definition) .................... 370
Wear indicator (definition) ............. 372
Wheel and tire combination ........... 377
Wheel rim (definition) .................... 371
see Flat tire
Tool
see Vehicle tool kit
Top Tether ............................................ 63
Tow-starting
Emergency engine starting ............ 349
Important safety notes .................. 346
Towing
Permitted towing methods ............ 347
Towing a trailer
Axle load, permissibl e.................... 392
Cleaning the trailer tow hitch ......... 331
Coupling up a traile r...................... 224
Decoupling a trailer ....................... 226
Driving tip s.................................... 222
Important safety notes .................. 221
Installing the ball coupling ............. 223
Lights display message .................. 257
Mounting dimensions .................... 392
Parking Assist PARKTRONIC .......... 189
Power supply ................................. 227
Pulling away with a traile r.............. 143
Removing the ball coupling ............ 226
Trailer load s................................... 392 22
Index

Towing away
Important safety guidelines ........... 346
Installing the towing eye ................ 347
Notes for 4MATIC vehicles ............ 349
Removing the towing eye ............... 347
Transporting the vehicle ................ 348
With both axles on the ground ....... 347
Towing eye ......................................... 335
Traffic reports
see also Digital Operator's Man-
ual .................................................. 287
Traffic Sign Assist
Activating/deactivating the warn-ing function .................................... 238
Display message ............................ 264
Function/note s............................. 206
Important safety notes .................. 206
Instrument cluster display ............. 206
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 226
Trailer towing
Active Blind Spot Assist ................. 212
Active Lane Keeping Assist ............ 215
Blind Spot Assist ............................ 208
Permissible trailer loads and
drawbar noseweights ..................... 226
Transfer case ..................................... 155
Transmission
see Automatic transmission
Transmission position display ......... 149
Transporting the vehicle .................. 348
Traveling uphill
Brow of hill ..................................... 170
Driving downhill ............................. 170
Maximum gradient-climbing capa-
bility ............................................... 170
Trim pieces (cleaning instruc-
tions) .................................................. 332
Trip computer (on-board com-
puter) .................................................. 233
Trip odometer
Calling up ....................................... 233
Resetting (on-board computer) ...... 234
Trunk
see Tailgate Turn signals
Display message ............................ 257
Replacing bulbs (front) ................... 122
Switching on/of f........................... 116
Two-way radio
Frequencies ................................... 382
Installation ..................................... 382
Transmission output (maximum) .... 382
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 372
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking ....................... 84
From inside the vehicle (central
unlocking button) ............................. 83
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 242
USB devices
Connecting to the Media Inter-
face ............................................... 294 V
Vanity mirror (in the sun visor) ........ 305
Vehicle
Correct use ...................................... 31
Data acquisition ............................... 32
Display message ............................ 270
Equipment ....................................... 28
Individual settings .......................... 240
Limited Warranty ............................. 32
Loading .......................................... 362
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 377
Maintenance .................................... 29
Operating safety .............................. 30
Parking .......................................... 158
Parking for a long period ................ 160
Pulling away ................................... 143
Raising ........................................... 374
REACH Regulation ........................... 31
Reporting problems ......................... 32
Securing from rolling away ............ 374 Index
23

Towing away ..................................3
46
Transporting .................................. 348
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ..................... .77
Vehicle data ................................... 389
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 389
Vehicle data (off-road driving)
Approach/departure angle ............ 391
Maximum gradient climbing abil-
ity .................................................. 392
Maximum water depth ................... 390
Vehicle dimensions ........................... 389
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 383
Vehicle level
AIRMATIC ...................................... 187
Vehicle level (display message) ....... 261
Vehicle tool kit .................................. 335
Video
Operating the DVD .........................2 36
see also Digital Operator's Man-
ual ................................................. .287
VIN ...................................................... 383
Seat ............................................... 384
Type plate ...................................... 383 W
Warning and indicator lamps ABS ................................................ 277
Brakes .......................................... .276
Coolant .......................................... 283
Distance warning ........................... 285
Engine diagnostics ......................... 282
ESP ®
.............................................. 279
ESP ®
OFF ....................................... 280
Fuel tank ........................................ 282
Overview .......................................... 37
Parking brake ................................ 282
PASSENGER AIR BAG ..................... .45
Reserve fuel .................................. .282
Restraint system ............................ 282
Seat belt ........................................ 275
Tire pressure monitor .................... 286 Warranty
.............................................. 28
Washer fluid
Display message ............................ 273
Weather display (COMAND)
see also Digital Operator's Man-
ual.................................................. 287
Wheel and tire combinations
Tires ............................................... 377
Wheel bolt tightening torque ........... 377
Wheel chock ...................................... 374
Wheels
Changing a whee l.......................... 372
Checking ........................................ 352
Cleaning ......................................... 329
Emergency spare wheel ................. 378
Important safety notes .................. 352
Information on driving .................... 352
Interchanging/changing ................ 372
Mounting a new whee l................... 376
Mounting a whee l.......................... 373
Overview ........................................ 352
Removing a whee l.......................... 375
Snow chains .................................. 354
Storing ........................................... 373
Tightening torque ........................... 377
Wheel size/tire size ....................... 377
Window curtain air bag
Display message ............................ 254
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 133
Infrared reflective .......................... 320
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 324
Important safety notes .................. 388
Windshield wipers
Problem (malfunction) ................... 124
Rear window wipe r........................ 123
Replacing the wiper blades ............ 123
Switching on/of f........................... 122
Winter driving
Slippery road surfaces ................... 165
Winter operation
Overview ........................................ 354 24
Index

lished between the Customer Assistance Center
and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
R If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
R If the relevant mobile phone network is not
available, no emergency call can be initiated.
The indicator lamp in the SOS button flashes
continuously.
No voice connection can be established to the
Mercedes-Benz Customer Assistance Center.
The Call Call Failed
Failed message appears on the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call X
To initiate an emergency call manually:
press cover 0043briefly to open.
X Press and hold the SOS button for at least one
second 0044.
The indicator lamp in SOS button 0044flashes
until the emergency call is concluded.
X Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
X After the emergency call, close cover 0043.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button 0044, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by other means. Breakdown assistance call button
X
To call: press Roadside Assistance but-
ton 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button 0043flashes while the call is active. The
Connecting Call Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call Call
Connected Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(Y page 314).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair work and/or towing. Features
311Stowage and features Z

Vehicle tool kit
General notes The vehicle tool kit can be found in the stowage
well under the cargo compartment floor.
Apart from certain country-specific variations,
the vehicles are not equipped with a tire-change
tool kit. Some tools for changing a wheel are
specific to the vehicle. For more information on
which tools are required to perform a wheel
change on your vehicle, consult a qualified spe-
cialist workshop.
Necessary tire-changing tools can include, for
example:
R jack
R wheel chock
R lug wrench
R ratchet wrench
R alignment bolt
Vehicles with a TIREFIT kit 0043
Lug wrench
0044 Towing eye
0087 Ratchet wrench
0085 Alignment bolt
0083 Tire sealant filler bottle
0084 Tire inflation compressor
006B Folding wheel chock
006C Jack
006D Wheel bolts
X Open the tailgate.
X Lift the cargo compartment floor up
(Y page 302).
X Use the TIREFIT kit (Y page 337). Vehicles with a "Minispare" emergency
spare wheel 0043
Alignment bolt
0044 Velcro fastener
0087 Folding wheel chock
0085 Ratchet wrench
0083 Lug wrench
0084 Jack
006B Wheel bolts
006C Towing eye
X Open the tailgate.
X Lift the cargo compartment floor up
(Y page 302).
X Remove the "Minispare" emergency spare
wheel (Y page 379). Flat tire
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tires (tires with run-flat proper-
ties)
Vehicle preparation is not necessary on vehi-
cles with MOExtended tires.
R a TIREFIT kit (Y page 335)
R an emergency spare wheel (only for certain
countries)
Vehicles with an mbrace system (USA only)
which are not equipped with a TIREFIT kit: in the event of a flat tire, contact the Customer Assis-tance Center for the mbrace emergency call
system (Y page 310).
Information on changing and mounting wheels
(Y page 372). Flat tire
335Breakdown assis tance