MERCEDES-BENZ M-Class 2011 W164 Owner's Manual

Using KEYLESS-GOXPress the Start/Stop button (Y page 139).
When the driver's door is closed, the Start/
Stop button is in position 1. When the
driver's door is opened, the Start/Stop
button moves to position 0. This
corresponds to removing the SmartKey.XApply the parking brake firmly.
i If you turn off the engine with the Start/
Stop button and open a front door, the
automatic transmission switches to P
automatically.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for three seconds.
If you have started the engine with the Start/
Stop button and it cannot be switched off as
described:
Xremove the Start/Stop button from the
ignition lock.Xinsert the SmartKey into the ignition lock.
The engine stops. The ignition lock is in
position 0.
Parking brake
GWarning
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle's
brake lights do not light up when the parking
brake is engaged.
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P , either of which could result in an accident
and/or serious personal injury.
XTo apply: depress parking brake ; firmly.
When the engine is running, the $ (USA
only) or J (Canada only) indicator lamp
lights up in the instrument cluster.XTo release: depress the brake pedal and
keep it depressed.XPull release handle :.
When the ignition is switched on or the
engine is running, the $ (USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster.
Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharge.
XDisconnect the battery or connect it to a
trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer
damage as a result of lack of use.
XVisit a qualified specialist workshop and
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Driving tips
General driving tips
Important safety instructions
GWarning!
Please do not forget that your primary
responsibility is to drive the vehicle. A driver’s
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you choose to use the telephone 26
while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the COMAND 26
(Cockpit
Management and Data System) if road,
weather and traffic conditions permit.
Otherwise, you may not be able to observe
traffic conditions and could endanger yourself
and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Drive sensibly – save fuel
To save fuel, observe the following notes:
XKeep tires at the recommended inflation
pressures.XRemove unnecessary cargo.XRemove the roof carrier when not in use.XMaintain a low engine speed until the
engine is warm.XAvoid frequent acceleration and
deceleration.XHave all maintenance work performed at
the service intervals specified in theService Booklet or indicated by the service
interval indicator.
Fuel consumption is also increased by driving
in cold weather, in stop-and-go traffic, on
short trips and in mountainous areas.
Drinking and driving
GWarning
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWarning
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Coasting with the engine switched off
GWarning!
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
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Do not turn off the engine while the vehicle is
in motion.
Exhaust checkGWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Engine oil
! Vehicles with a diesel particle filter:
If the vehicle is mostly driven for short
distances, it is possible that malfunctions
may occur during the automatic cleaning of
the diesel particle filter. This can lead to
engine damage. Therefore, if you frequently
drive short distances, make sure to drive
on highways or country roads for 20
minutes at least every 500 km.
Brakes
Important safety guidelinesGWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the cargo on the brakes by shifting
to a lower gear in good time. This allows
you to take advantage of engine braking
and helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine
braking, a drive wheel may not turn for
some time, e.g. on a slippery road surface.
This could cause damage to the drive train.
Such damage is not covered by the
Mercedes-Benz warranty.
Heavy and light loads
GWarning
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
cargo, do not stop the vehicle immediately,
but drive on for a short while. This allows the
airflow to cool the brakes more quickly.
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Wet roadsGWarning
After driving in heavy rain for some time
without applying the brakes or through water
deep enough to wet brake components, the
first braking action may be somewhat
reduced. You have to depress the brake pedal
more firmly. Maintain a safe distance from
vehicles in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt
treated roads
GWarning
The layer of salt on the brake discs and the
brake pads/linings may cause a delay in the
braking effect, resulting in a significantly
longer braking distance, which could lead to
an accident.
To avoid this danger, you should:
R occasionally brake carefully, without
putting other road users at risk, when you
are driving on salted roads. This helps to
remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distance to the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs.
Maintenance of the brakes
! If the brake warning lamp lights up in the
instrument cluster and you hear a warning
tone, even though the parking brake has
been released, the brake fluid level may be
too low. Observe additional warning
messages in the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at an authorized Mercedes-Benz
Center.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. Contact an
authorized Mercedes-Benz Center.
Only install brake pads and use brake fluid
recommended by Mercedes-Benz.GWarning
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Vehicles with 4MATIC: a function or
performance test may only be carried out
on a two-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, the drive train
or the brake system may suffer damage.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0 or 1 in the
ignition lock or Start/Stop button in
position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
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! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0 or 1 in the ignition
lock or Start/Stop button in position 0 or
1 ) while the parking brake is being tested
on a brake dynamometer (maximum 10
seconds).
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If your brake system is only subjected to
moderate loads, you should regularly test
your brake system's function by forcefully
depressing the brake pedal when driving at
high speed. This also improves the brake
pads' friction.GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
You can find a description of Brake Assist
(BAS) on ( Y page 66).
High-performance brake system for
AMG vehicles
The high-performance brake system is only
installed on the ML 63 AMG.
GWarning
New vehicle brake pads and discs, and
replacement brake pads and discs may take
several hundred miles of driving until they
provide optimum braking efficiency. Until that
time, you may need to use increased brake
pedal pressure while braking. Please be aware
of this and adjust your driving and braking
accordingly during this break-in period.
Excessive high-demand braking will cause
correspondingly high brake wear. Please be
attentive to the brake warning lamp in the
instrument cluster and brake condition
messages in the multifunction display.
Especially for high performance driving, it is
important to maintain and have the brake
system checked regularly.
The high-performance brake system is
designed for heavy loads. This may lead to
noise when braking. This will depend on:
R speed
R braking force
R environmental conditions, such as
temperature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual
driving style and operating conditions.
Parking brake
If you drive on wet roads or dirt-covered
surfaces, road salt and/or dirt could get into
the parking brake.
In order to prevent corrosion and a reduction
in the braking power of the parking brake,
observe the following:
R gently depress the parking brake from time
to time before beginning the journey.
R drive approximately 110 yd (100 m)
without exceeding a speed of 12 mph
(20 km/h).
GWarning!
While performing this procedure please
assure that the vehicle is stopped before
applying the parking brake. Otherwise the
rear wheels could lock up. You could lose
control of the vehicle and cause an accident.
In addition, the vehicle’s brake lights do not
light up when the parking brake is engaged.
Make sure not to endanger any other road
users when you engage the parking brake.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R you drive at low speeds
R the tires have adequate tread depth
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For this reason, in the event of heavy rain or
in conditions in which hydroplaning can occur
you must drive in the following manner:
R Lower your speed
R Avoid ruts
R Brake carefully
Driving on flooded roads
! Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
i Vehicles with the AIRMATIC package:
set the raised vehicle level before driving
through standing water.
Off-road fording
:Fording depthFording depthSteel-spring vehicles20 in.
(50 cm)Vehicles with the AIRMATIC
packageRaised level20 in.
(50 cm)R Establish how deep the water is and the
characteristics of the body of water before
fording.
R Vehicles with the AIRMATIC package:
select the highest possible vehicle level.
R Select the off-road drive program
( Y page 193).
R Restrict the shift range to 1 or 2.
R Avoid high engine speeds.
R Enter and exit the water at a flat place and
at a steady walking pace.
! Under no circumstances should you
accelerate before entering the water. The
bow wave could cause water to enter and
damage the engine and other assemblies.
R Drive slowly and at an even speed through
the water.
R Do not stop.
! Do not open any of the vehicle's doors
while fording. Otherwise, water could get
into the vehicle interior and damage the
vehicle's electronics and interior
equipment.
R Water offers a high degree of resistance,
and the ground is slippery and in some
cases unstable. Therefore, it is difficult and
dangerous to pull away in the water.
R Ensure that a bow wave does not form as
you drive.
R Clean any mud from the tire tread after
fording.
R Apply the brakes to dry them after fording.
Winter driving
Important safety guidelines
Have your vehicle winterproofed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center, at the onset of
winter.
Observe the notes in the "Winter operation"
section ( Y page 166).
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iVehicles with a diesel engine: do not
cover the radiator, e.g. with a protective
cover. The measuring function of the
Onboard Diagnosis System may otherwise
provide inaccurate values. Some of these
values are required by law and must
therefore always be accurate.
Winter tires
Use winter tires at temperatures below
45 ‡ (7 †) and on snow or ice-covered roads.
Only winter tires also bearing the i
snowflake symbol next to the M+S marking
provide the best-possible grip in wintry road
conditions. Only these tires will allow the ABS
and ESP ®
driving systems to function
optimally in winter, as these tires have been
designed specifically for driving on snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.
GWarning
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced. They are no
longer suitable for winter operation.
Always observe the maximum permissible
speed specified for the M+S tires you have
installed.
Once you have installed the winter tires:
XCheck the tire pressures ( Y page 329).XRestart the tire pressure monitor
( Y page 331).GWarning
If you use your spare wheel when M+S tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with an M+S tire at the nearest
authorized Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! Vehicles with the Adaptive Damping
System (ADS): do not drive in ADS SPORT
mode if snow chains have been mounted.
The vehicle may otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on an
area completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the "Tires and
wheels" section in the "Technical data"
chapter.
R mount snow chains only in pairs and only
on the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels
If you wish to mount snow chains to steel
wheels, make sure that you remove the
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respective wheels' hubcaps first. The
hubcaps may otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 66) when pulling away with
snow chains installed. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Slippery road surfacesGWarning
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monoxide
(CO) gases may enter vehicle interior
resulting in unconsciousness and death.
To assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.
GWarning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
You should drive particularly carefully on
slippery road surfaces. Avoid sudden
acceleration, steering and braking
maneuvers. Do not use cruise control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.i
For more information on driving with
snow chains, see ( Y page 165).GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Driving off-road
Important safety guidelines
GWarning!
Grains of sand, particles of dirt and other
abrasive materials can enter the brake
system. This can lead to excessive wear and
unpredictable braking efficiency.
After the brakes have been exposed to dirty
conditions, have them checked and cleaned
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Otherwise, there is a risk that braking power
may be insufficient in the event of an
emergency, or that the braking effect may be
unpredictable.
GWarning!
Do not load items on the basic carrier bars. It
may cause instability during some maneuvers
which could result in an accident.
Drive slowly in unknown terrain. This will
make it easier to recognize unexpected
obstacles and avoid damage to the vehicle.
To help avoid the vehicle rolling over, never
turn it around on steep inclines. If the vehicle
cannot complete the attempted climb, back it
down in reverse gear.
Do not drive along the side of a slope. The
vehicle might otherwise rollover. If in doing so
the vehicle begins to show a tendency to roll,
immediately steer into a line of gravity
(straight up or downhill).
Never let the vehicle roll backwards in idle.
You may lose control of the vehicle if you use
only the service brake. For information on
driving downhill, see "Driving downhill".
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GWarning!
Vehicles with air suspension program: Please
be aware that by raising the vehicle level, the
center of gravity also rises. Therefore, always
ensure that the vehicle level is as low as
possible. With higher ride height the ESP ®
may activate earlier in certain situations.
GWarning!
Do not reduce the tire inflation pressure
before driving through sand. However, if you
do so, remember to correct the tire inflation
pressure before continuing your trip. Driving
with reduced tire inflation pressure increases
the risk of losing control of the vehicle and
rolling over.
General information
Read this section before driving your vehicle
off-road. Practice by traveling over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear change process
before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
R off-road drive program ( Y page 193)
R off-road ABS ( Y page 66)
R off-road 4ETS ( Y page 67)
R off-road ESP ®
(Y page 68)
R hill start assist
R AIRMATIC package ( Y page 183)
R DSR (Downhill Speed Regulation)
( Y page 192)
Observe the following notes:
R stop your vehicle and, if necessary, select
the off-road drive program ( Y page 193)
before driving off-road.
R vehicles with the AIRMATIC package:
select a vehicle level that is suitable for the
terrain. Make sure there is always sufficient
ground clearance to prevent damage to the
vehicle.
R make sure that items of luggage and cargo
are stowed safely and are well secured
( Y page 260).
R always keep the engine running and in gear
when driving on a downhill gradient.
Activate DSR ( Y page 192).
R always keep the doors, tailgate, windows
and the tilt/sliding sunroof closed while the
vehicle is in motion.
R adapt the speed to suit the terrain
conditions. The more uneven, worn or
steeper the terrain is, the slower you should
drive.
R drive slowly and at an even speed through
the water. Ensure that a bow wave does not
form as you drive.
R drive with extreme care on unfamiliar off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
R look out for obstacles, such as rocks, holes,
tree stumps and furrows.
R check the depth of water before fording
rivers and streams.
R do not stop in water and do not switch the
engine off.
R drive quickly on sand to overcome the
rolling resistance. Otherwise, the vehicle
could dig itself into the sand.
R do not jump with the vehicle. This
interrupts the vehicle's traction.
R always keep the engine running and in gear
when driving on slopes.
R do not shift the automatic transmission to
transmission position N.
Check list before driving off-roadXEngine oil level: check the engine oil and
top it up if necessary.
The oil supply can only be guaranteed on
steep slopes if the engine oil level is
sufficient.
! If the engine oil warning lamp lights up
while the vehicle is in motion, stop the
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vehicle in a safe place as soon as possible.
Check the engine oil level. The engine oil
warning lamp warning must not be ignored.
Continuing the journey while the symbol is
displayed could lead to engine damage.XWheel-changing tool kit: check that the
jack is working and make sure you have the
wheelbrace, a robust tow cable and a
folding spade in the vehicle.XWheels and tires: check the tire tread
depth and tire pressure. A table with the
recommended tire pressures can be found
on the B-pillar on the driver's side of your
vehicle.XCheck for damage and remove any foreign
objects, e.g. small stones, from the
wheels/tires.XReplace any missing valve caps.XReplace dented or damaged wheels.XWheels: dented or deformed wheels could
result in a loss of tire pressure and damage
the tire bead. Therefore, check the wheels
before driving off-road and replace them if
necessary.
Check list after driving off-road
GWarning
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle appears
unsafe, have the vehicle towed to the nearest
authorized Mercedes-Benz Center or tire
dealer for repairs.
Driving over rough terrain places greater
demands on your vehicle than driving on
normal roads. After driving off-road, check
the vehicle. This allows you to detect damage
promptly and reduce the risk of an accident
to yourself and other road users.
XDeactivate the off-road drive program
( Y page 193).XDeactivate DSR ( Y page 192).XVehicles with the AIRMATIC package: lower
the vehicle to a level that suits the road
conditions, e.g. highway/high-speed level.XClean the headlamps and rear lights and
check for damage.XClean the front and rear license plates.XClean the wheels/tires, wheel arch and the
underbody with a water jet. Check for
damage and remove any foreign objects.XAfter the trip, examine without fail the
entire undercarriage, wheels, tires, brakes,
bodywork structure, steering, chassis and
exhaust system for damage.XCheck whether twigs or other parts of
plants have become trapped. These
increase the risk of fire and can damage
fuel pipes, brake hoses or the rubber
bellows of the axle joints and propeller
shafts.XAfter driving for extended periods across
sand, mud, gravel, water or in similarly dirty
conditions, have the brake discs, wheels,
brake pads/linings and axle joints checked
and cleaned.XIf you detect strong vibrations after off-road
travel, check for foreign objects in the
wheels and drive train and remove them if
necessary. Foreign objects can disturb the
balance and cause vibrations.XTest the brakes.
Driving on sand
GWarning!
Do not reduce the tire inflation pressure
before driving through sand. However, if you
do so, remember to correct the tire inflation
pressure before continuing your trip. Driving
with reduced tire inflation pressure increases
the risk of losing control of the vehicle and
rolling over.
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