tailgate MERCEDES-BENZ M-Class 2011 W164 Owner's Guide

GWarning!
Vehicles with air suspension program: Please
be aware that by raising the vehicle level, the
center of gravity also rises. Therefore, always
ensure that the vehicle level is as low as
possible. With higher ride height the ESP ®
may activate earlier in certain situations.
GWarning!
Do not reduce the tire inflation pressure
before driving through sand. However, if you
do so, remember to correct the tire inflation
pressure before continuing your trip. Driving
with reduced tire inflation pressure increases
the risk of losing control of the vehicle and
rolling over.
General information
Read this section before driving your vehicle
off-road. Practice by traveling over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear change process
before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
R off-road drive program ( Y page 193)
R off-road ABS ( Y page 66)
R off-road 4ETS ( Y page 67)
R off-road ESP ®
(Y page 68)
R hill start assist
R AIRMATIC package ( Y page 183)
R DSR (Downhill Speed Regulation)
( Y page 192)
Observe the following notes:
R stop your vehicle and, if necessary, select
the off-road drive program ( Y page 193)
before driving off-road.
R vehicles with the AIRMATIC package:
select a vehicle level that is suitable for the
terrain. Make sure there is always sufficient
ground clearance to prevent damage to the
vehicle.
R make sure that items of luggage and cargo
are stowed safely and are well secured
( Y page 260).
R always keep the engine running and in gear
when driving on a downhill gradient.
Activate DSR ( Y page 192).
R always keep the doors, tailgate, windows
and the tilt/sliding sunroof closed while the
vehicle is in motion.
R adapt the speed to suit the terrain
conditions. The more uneven, worn or
steeper the terrain is, the slower you should
drive.
R drive slowly and at an even speed through
the water. Ensure that a bow wave does not
form as you drive.
R drive with extreme care on unfamiliar off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
R look out for obstacles, such as rocks, holes,
tree stumps and furrows.
R check the depth of water before fording
rivers and streams.
R do not stop in water and do not switch the
engine off.
R drive quickly on sand to overcome the
rolling resistance. Otherwise, the vehicle
could dig itself into the sand.
R do not jump with the vehicle. This
interrupts the vehicle's traction.
R always keep the engine running and in gear
when driving on slopes.
R do not shift the automatic transmission to
transmission position N.
Check list before driving off-roadXEngine oil level: check the engine oil and
top it up if necessary.
The oil supply can only be guaranteed on
steep slopes if the engine oil level is
sufficient.
! If the engine oil warning lamp lights up
while the vehicle is in motion, stop the
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Problems with PARKTRONICProblemPossible causes/consequences and M SolutionsOnly the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is
deactivated after
approximately
20 seconds and the
indicator lamp in the
PARKTRONIC button
lights up.PARKTRONIC has malfunctioned and has switched off.XIf problems persist, have PARKTRONIC checked at a qualified
specialist workshop.Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is
deactivated after
approximately 20
seconds.The PARKTRONIC sensors are dirty or there is interference.XClean the PARKTRONIC sensors ( Y page 291).XSwitch the ignition back on.The problem may be caused by an external source of radio or
ultrasound waves.XSee if PARKTRONIC functions in a different location.Rear view camera
Important safety guidelines
The rear view camera is an optical parking aid.
It shows the area behind your vehicle in the
COMAND APS display.
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
The rear view camera is located in the handle
strip of the tailgate.
:Rear view camera
View through the camera
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
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GWarning!
The rear view camera is only an aid and may
display obstacles
R from a distorted perspective
R inaccurately
R may not display obstacles at all
The rear view camera does not relieve you of
the responsibility to be cautious. Take care
and pay careful attention. The rear view
camera may not show objects which are
R very close to the rear bumper
R under the rear bumper
R above the tailgate handle
You are responsible for safety at all times and
must continue to pay attention to the
immediate surroundings when parking and
maneuvering. This includes the area behind,
in front of, and beside the vehicle. Otherwise
you could endanger yourself and/or others.
GWarning!
The rear view camera either will not function
or will not function to its full capability if
R the tailgate is open
R it is raining very hard, snowing or foggy
R it is night or you are parking/maneuvering
your vehicle in an area where it is very dark
R the camera is exposed to a very bright white
light
R the immediate surroundings are
illuminated with fluorescent light (the
display may flicker)
R there is a sudden change in temperature,
e.g. if you drive into a heated garage from
the cold (lens condensation)
R the camera lens is dirty or covered
R the rear of your vehicle is damaged
In this case, have the position and setting
of the camera checked by a qualified
specialist workshop. Mercedes-Benz
recommends that you contact a Mercedes-
Benz Center for this purpose.
Do not use the rear view camera in these
situations. Otherwise you could injure
yourself or others and/or damage property
including your vehicle while parking/
maneuvering.
Activating the rear view cameraXMake sure that the key is in position 2 in
the ignition lock.XMake sure that the "rear view camera"
function is selected in COMAND APS; see
the separate operating instructions for
COMAND APS.XEngage reverse gear.
The area behind the vehicle is shown in the
COMAND APS display with guide lines.
Guide lines in the COMAND APS display
GWarning!
Use of rear view camera can be dangerous if
you are color-blind or have impaired color
vision.
Only use rear view camera if you can see and
distinguish all colored guidelines shown by
rear view camera on the COMAND system
display.
GWarning
Please note that objects that do not touch the
ground may appear to be further away than
they actually are, for example:
R the bumper of a vehicle parked behind you
R the trailer drawbar
R the ball coupling of a trailer tow hitch
R the rear end of a truck
R a slanted post
In such cases, you should not use the guide
lines to judge the distance. You may misjudge
the distance, which increases the risk of
impacting the objects.
Even if the object you approach is directly on
the ground, do not approach the object any
closer than the red guide line.
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Message in the multifunction display
Diff. Lock System Overheated -
Wait briefly.
The differential lock system has overheated
and briefly disengaged.XContinue driving.
The differential locks cool off and are soon
available once again.
Towing a trailer
Notes on towing a trailer
Important safety instructions
GWarning!
Failure to use proper equipment and driving
technique can result in a loss of vehicle
control when towing a trailer.
Improper towing or failure to follow the
instructions in this manual can result in
vehicle damage and/or serious personal
injury. Follow the guidelines below carefully
to assure safe trailer operation.
Contact an authorized Mercedes-Benz Center
should you require an explanation of
information contained in this manual.
General information
R Only install an approved trailer coupling on
your vehicle.
Further information on availability and on
installation is available from any authorized
Mercedes-Benz Center.
R The bumpers of your vehicle are not
suitable for installing detachable trailer
couplings.
R Do not install hired trailer couplings or
other detachable trailer couplings on the
bumpers of your vehicle.
R To reduce the risk of damage to the ball
coupling, remove it from the ball coupling
recess when not in use.
Coupling up a trailerGWarning!
Vehicles with air suspension program: While
you are coupling or decoupling a trailer, make
sure nobody locks or unlocks the vehicle and/
or opens or closes doors or the tailgate.
The vehicle’s level could change and you
could endanger yourself and/or others as a
result.
Make sure that you do not operate the ADS
switch or the vehicle level control system
when coupling/decoupling the trailer.
Observe the maximum permissible trailer
dimensions (width and length).
Most federal states and all Canadian
provinces require by law:
R safety chains between the towing vehicle
and the trailer. The chains should be cross-
wound under the trailer drawbar. They must
be fastened to the vehicle's trailer
coupling, not to the bumper or the axle.
Allow for enough play in the chains to
facilitate turning tight corners.
R a separate brake system for certain types
of trailer.
R a safety switch for braked trailers. Check
the specific legal requirements applicable
to your federal state.
If the trailer detaches from the towing
vehicle, the safety switch applies the
trailer's brakes.
! Do not connect the trailer's brake system
(if featured) to the hydraulic brake system
of the towing vehicle, as the latter is
equipped with an anti-lock brake system.
Doing so will result in a loss of function of
the brake systems of both the vehicle and
the trailer.
i The vehicle's wiring harness features a
line to the brake indicator lamp.
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XMake sure that the automatic transmission
is set to position P.XApply the vehicle's parking brake.XStart the engine.XVehicles with the AIRMATIC package:
select highway level.XVehicles with the adaptive damping
system: set ADS to AUTO or COMF .XSwitch off the engine.XClose all doors and the tailgate.XCouple up the trailer.XEstablish all electrical connections.
i
Vehicles with the AIRMATIC package:
with a trailer attached, the vehicle will
always remain at highway level. When
coupling up a trailer, please observe the
following:
R if highway level has not been set
manually, the vehicle will automatically
sink to highway level as soon as it
reaches a speed of 5 mph (8 km/h).
R high-speed level is not available.
These restrictions apply to all accessories
powered through a connection to the trailer
power socket of your vehicle, e.g. a bicycle
carrier.
Towing a trailer
There are numerous legal requirements
concerning the towing of a trailer, e.g. speed
restrictions. Make sure that your vehicle/
trailer combination complies with the local
requirements not only in your area of
residence but also at any location to which
you are traveling. The police and local
authorities can provide reliable information.
Please observe the following when towing a
trailer:
R To acquaint yourself with driving with a
trailer and with the resulting changes to
handling, you should practice cornering,
stopping and reversing in a traffic-free
location.
R Before driving, check:
- the trailer coupling
- the safety switch for braked trailers
- the safety chains
- the electrical connections
- the lights
- the wheels
R Adjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
R If the trailer features electronically
controlled brakes, pull away the vehicle/
trailer combination carefully, manually
brake using the brake controller, and check
the brakes for correct function.
R Secure any objects on the trailer to prevent
the cargo from slipping when the vehicle is
in motion.
R If you couple up a trailer, regularly check
the cargo for secure fastening and make
sure that the trailer lamps and (if
applicable) the trailer brakes are
functioning correctly.
R Bear in mind that the handling will be less
stable when towing a trailer than when
driving without one. Avoid sudden steering
movements.
R The vehicle/trailer combination is heavier,
accelerates more slowly, has a decreased
gradient climbing capability and a longer
braking distance.
It is more susceptible to side winds and
requires more careful steering.
R If possible, avoid abrupt braking. Depress
the brake pedal moderately at first, so that
the trailer can activate its own brakes. Then
increase the pressure on the brake pedal.
R If the automatic transmission continues to
shift back and forth between two gears
when driving up or downhill, restrict the
shift range. Select shift range 4, 3, 2, or 1.
A lower gear and lower speed reduce the
risk of engine failure.Towing a trailer199Driving and parkingBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 199Z

ROn long and steep gradients that are
difficult to drive down in shift range 1,
switch to the off-road drive program.
R When driving downhill, shift to a lower gear
to utilize the engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases
dramatically while the air-conditioning
system is switched on, switch off the air-
conditioning system.
Coolant heat can additionally be dissipated
by opening the windows and by setting the
blower fan and the interior temperature to
maximum.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of your vehicle/trailer
combination, you will have to travel an
additional distance beyond the vehicle you
are overtaking before returning to the
previous lane.
Decoupling a trailer
GWarning!
Vehicles with air suspension program: While
you are coupling or decoupling a trailer, make
sure nobody locks or unlocks the vehicle and/
or opens or closes doors or the tailgate.
The vehicle’s level could change and you
could endanger yourself and/or others as a
result.
Make sure that you do not operate the ADS
switch or the vehicle level control system
when coupling/decoupling the trailer.
XMake sure that the automatic transmission
is set to position P.XApply the vehicle's parking brake.XStart the engine.XClose all doors and the tailgate.XApply the trailer's parking brake.GWarning!
Vehicles with air suspension program: As
soon as you disconnect the electrical
connection between the trailer and the
vehicle, the vehicle will lower. To help avoid
personal injury, make sure no one is near the
wheel housing or underneath the vehicle
before the electrical connection is
disconnected.
When you decouple the trailer, the vehicle is
temporarily raised because the springs are
relieved of load. Be especially careful during
this process, as you could otherwise injure
yourself and/or others. Make sure that any
persons remaining in the vehicle do not press
the switches for vehicle level control or the
ADS.
XDetach the trailer cable and decouple the
trailer.XDetach the trailer cable and decouple the
trailer.XSwitch off the engine.
Permissible trailer load and drawbar
noseweight
Weight specifications
The Gross Trailer Weight (GTW) is the
combined weight of the trailer together with
the cargo and equipment loaded on the
trailer. Permissible gross weight:
R Vehicles with 4MATIC: 7200 lb (3265 kg)
R Vehicles without 4MATIC: 4630 lb
(2100 kg)
The permissible Trailer drawbar Weight
Rating (TWR) is the maximum weight
permitted on the trailer drawbar:
R Vehicles with 4MATIC: 576 lb (261 kg) limit
for Mercedes-Benz-approved trailer
couplings
R Vehicles without 4MATIC: 370 lb (168 kg)
limit for Mercedes-Benz-approved trailer
couplings
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Display messagesPossible causes/consequences and M SolutionsDoor Open
Vehicle Not In ParkThe driver's door is open and the transmission is in position R, N
or D.XShift the transmission to position P.XEngage the parking brake.Drive to workshop
without shifting
gearsYou cannot change the transmission position due to a malfunction.
If transmission position D is selected:XDrive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R, N or P is selected:
XNotify a qualified specialist workshop or breakdown service.Only shift to P
when vehicle is at
a standstillThe vehicle is moving.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XShift the transmission to position P.EGRisk of accident
The hood or the tailgate is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XClose the hood or tailgate.You have attempted to lock the vehicle with KEYLESS-GO while
the tailgate or door is open.XClose all doors and/or the tailgate.;At least one door is open. XClose all doors.D
Power Steering
Malfunction See
Operator's ManualGRisk of accident
The power steering assistance is faulty. You will need to use more
force to steer.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.244Display messagesOn-board computer and displays
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Loading guidelines
GWarning!
Always fasten items being carried as securely
as possible. Use cargo tie-down rings and
fastening materials appropriate for the weight
and size of the load.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
The cargo compartment is the preferred place
to carry objects. Always use cargo tie-down
rings, and if so equipped, always use the cargo
net when transporting cargo.
Never drive a vehicle with the tailgate open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
The gross vehicle weight (GVW) is the weight
of the vehicle including fuel, the vehicle tool
kit, spare tire, any installed accessories,
vehicle occupants and luggage/cargo.
The load limit and the gross vehicle weight
rating (GVWR) of your vehicle must never be
exceeded. The load limit and the GVWR are
stated on the vehicle identification plate on
the B-pillar on the driver's side
( Y page 334).
Additionally, the cargo must be distributed so
that the weight on each axle never exceeds
the maximum gross axle weight rating
(GAWR) for the front and rear axles. The data
on GVWR and GAWR is stated on the vehicle
identification plate on the B-pillar on the
driver's side ( Y page 334).
Further information can be found in the
"Loading the vehicle" section ( Y page 334).
The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R Position heavy loads as far forwards as
possible and as low down in the cargo
compartment as possible.
R The load must not protrude above the
upper edge of the seat backrests.
R always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R Hook in the cargo net when loading.
R Always place the load behind unoccupied
seats if possible.
R Secure the load with sufficiently strong and
wear-resistant tie down. Pad sharp edges
for protection.
Stowage compartments
Important safety guidelines
GWarning!
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the cargo compartment if possible.
Do not pile luggage or cargo higher than the
seat backrests.
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vehicle occupants unless the items are
securely fastened in the vehicle.
Always use the cargo tie-down rings.GWarning!
Never drive a vehicle with the tailgate open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
! Release and fold the seat cushion
upwards before folding the rear bench seat
forward. Otherwise, the backrests may be
damaged.
When the backrest is folded forwards, the
front seats cannot be moved to their
rearmost position. Otherwise, the front
seats and the rear bench seat could be
damaged.
The left-hand and right-hand rear seat
backrests can be folded forwards separately
to increase the cargo compartment capacity.
Folding the rear bench seat forward
i If the driver's or front-passenger seat is
set for a larger person, it may not be
possible to fold the rear bench seat
forwards. In this case, move the front seats
as far forward as possible.
XMove the head restraints to the lowest
position ( Y page 96).XPull release loop : of seat cushion ;.
Seat cushion ; is released.XFold seat cushion ; upwards.XPull release lever = on left or right
backrest ? in the direction of the arrow.
Red safety tab A appears and seat
backrest ? is unlocked.
!
The backrest is heavy. Therefore, take
care when folding it down. Make sure that
the head restraints are pushed all the way
in so that the backrests and seat cushions
are not damaged.
XFold backrest ? forwards until it engages
in the cargo compartment position.XGuide seat belts ; under respective
clips :.Stowage areas259Loading, stowing and featuresBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 259Z

Roof carrier
Important safety guidelinesGWarning!
Only use carriers when the basic carrier bars
have been completely mounted. The left and
right roof rails are only stabilized by means of
the basic carrier bars mounted.
Follow the manufacturer’s installation
instructions. Otherwise, an improperly
attached carrier or its load could become
detached from the vehicle.
Do not exceed the maximum roof load of
220 lb (100 kg).
Take into consideration that when the roof is
loaded, the handling characteristics are
different from those when operating the
vehicle without the roof loaded.
! Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the
vehicle.
Position the cargo on the roof rack in such
a way that the vehicle will not sustain
damage even when it is in motion.
Depending on the vehicle equipment,
ensure that when the roof carrier is
installed you can:
R raise the tilt/sliding sunroof fully
R open the tailgate fully
Fastening the roof carrier
XSecure the roof carrier to roof rails :.XObserve the manufacturer's installation
instructions.
Features
Cup holder
Points to observe before use
GWarning
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury.
Cup holder in the center console
In the upper center console, there is a cup
holder and a removable support with a card
holder
You can remove the cup holder to clean it.
Clean the cup holder with clear, lukewarm
water only.
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