key MERCEDES-BENZ M-CLASS SUV 2011 Workshop Manual

Fitting th
ewiper blades
X Positio nthe new wiper blade in the retainer
on the wiper ar mand slide it into place in
the opposite direction to the arrow.
The wipe rblade audibly engages.
X Make sure that wiper blade is seated cor-
rectly.
X Fold the wiper arm back onto the wind-
screen.
Replacing the rear window wiper blade Removing the wiper blade
G
WARNING
The wiper arm could be set in motion and
injur eyou if the windscreen wiper sare
switched on.
Remove th ekey from the ignition lock before
replacing the wiper blade. X
Remov ethe key from the ignition lock.
X Fold wiper arm :away from the rea rwin-
dow until it engages.
X Position wiper blade ;atar ight angle to
wiper arm :.
X Hold wiper arm :and press wiper
blade ;in the direction of the arrow until
it releases.
X Remove wiper blade ;. Fitting the wiper blade
X
Place new wiper blade ;onto wiper
arm :.
X Hold wiper arm :and press wiper
blade ;in the opposite direction to the
arrow until it engages.
X Make sure that wiper blade ;is seated
correctly.
X Position wiper blade ;parallel to wiper
arm :.
X Fold wiper arm :back onto the rear win-
dow. Problems with the windscreen wipers
The windscreen wipers are obstructed Leaves or snow, for example, may be
obstructing the windscreen wiper movement.
The wiper motor has been deactivated.
X
For safety reasons, you should remov ethe
key from the ignition lock.
or
X Switc hoff th eengine using the Start/Stop
butto nand ope nthe driver's door.
X Remove the cause of the obstruction.
X Switc hthe windscreen wiper sback on.
The windscreen wipers are inoperative The windscreen wiper drive is malfunctioning.
X
Select another wiper spee donthe combi-
nation switch.
X Hav ethe windscreen wiper schecked at a
qualified specialist workshop.
Th es pra ynozzles are misaligned The windscreen washer fluid from the spray
nozzles no longer hits the centre of the wind-
screen. The spray nozzles are misaligned.
X Have the spray nozzles adjusted at aquali-
fied specialist workshop. 118
Windscreen wipersLights and windscreen wipers

Q
Switche srear-com partment climate contro lon/of f(Y page 124)
R Reduces the airflow (Y page 127)Notes on using THERMOTRONIC auto-
matic climat econtrol
The following contains notes and recommen-
dations on optimum operation of
THERMO TRONIC automatic climate contro l.
R Activate climate control using the Ãand
¿ buttons .The indicator lamps in the
à and¿ buttons light up.
R In automatic mode, you can also use the
ñ button to set aclimate mode
(FOCUS/MEDIUM/DIFFUSE). The
MEDIU Mlevel is rec ommended.
R Set th etemperature to 22 †.
R Only use the demisting function briefly,
unt ilthe windscreen is clear again.
R Only us ethe air-recircu lation mod ebriefly,
e.g .ift here ar eunpleasant outsid eodours
or when in atunnel. The window scould
otherwise mist up as ,inair-recirculation
mode, no fresh air is drawn int othe vehicle.
R Use the ZON Efunction to adopt the tem-
perature settings on the driver' sside for
the front-passenger side and the rear com-
partment as well. The indicator lamp in the
á button goes out.
R Use the residual heat function if you want
to heat or ventilate the vehicle interior
when the ignition is switched off. The resid-
ual heat function can only be activated or
deactivated with the ignition switched off. Operating the climat
econtrol system Switching climat
econtrol on/off
Importan tinfor mation i
Whe nclimate contro lisswitched off, the
air supply and air circulation are also
switched off. Only select this setting briefly. Otherwise, the windows may mist
up.
i Switc honc limatecontr ol primaril yusing
the à button( Ypage 12 5).
In th erear compartmen t,you can also switch
climat econtr olon and off using the Ãand
^ buttons.
Switching on/off X
Tur nthe key to position 2in the igni tion
lock.
X To switch on: press theÃbutton.
The indicator lam pintheà button lights
up. Air flow and air distribution ar eset to
automatic mode.
or
X Press button ^.
The indicator lam pinthe^ button goes
out. The previously selec teds ettings come
int oe ffect again.
X To switch off: press the^button.
Th eindicator lamp in the ^button lights
up. Activating/deactiv
ating the cooling
with air deh umidification function
Importan tinfor mation The cooling with air dehumidification function
is only availabl
ewhen the engin eisrunning.
The air inside the vehicle is cooled and dehu-
midified according to the temperature selec-
ted. G
WARNING
If the "cooling with air dehumidification" func-
tion is deactivated, the air inside the vehicle
will not be cooled (during warm weather) or
dehumidified. The windows could mist up 124
Operating th
eclimat econtrol systemClimat econtrol

more quickly
.This ma yprevent you from
observing th etraffic conditions, thereby caus-
ing an accident.
Condensation may dri pfrom th eunders ideof
the vehicl ewhen cooling mode is active .This
is norma land not asign that there is amal-
function.
i The cooling with air dehumidification
function uses refrigerant R134a. This cool-
ant does not contain chlorofluorocarbons,
and therefore does not damage the ozone
layer.
Switching on/off X
To activate: press the¿/Á button.
The indicator lamp in the ¿/Ábut-
ton lights up.
X To deactivate: press the¿/Á but-
ton.
The indicator lamp in the ¿/Ábut-
ton goes out. The cooling with air dehumid-
ification function has adelayed switch-off
feature.
Problems with the cooling with air
dehumidification function When you press the
¿/Ábutton ,the
indicator lam pint he button fla shes three
times or remains off .You can no longer switch
on the cooling with air dehumidification func-
tion.
X Consult aqualified specialist worksho p.Setting climat
econt rol to automatic
mode
In automatic mode, the set temperature is
maintained automatically at aconstant leve l.
The system automatically regulates the tem-
peratur eofthe dispensed air ,the airflow and
the air distribution.
Automatic mode will achi eveo ptimal opera-
tion if cooling with air dehumidification is also activated
.Ifdesired, coolin gwith air dehu-
midification can be deactiva ted.
In the rear compartment ,you can also switch
climate control for the rea rseats to automatic
mode using the Ãbutton.
X Turn the key to position 2in the ignition
lock.
X Set the desired temperature.
X To activate: press theÃbutton.
The indicator lam pintheà button lights
up. Automati cair distribution and airflow
are activated.
i THERMOTRONIC automatic climate con-
trol: when automatic mode is activated, you
can select aclimate mode setting
(Y page 125).
X To switch off: press the_button.
or
X Press the IorK button.
The indicator lamp in the Ãbutton goes
out. Setting the climat
emode
This function is only available with the
THERMOTRONIC automatic climat econtrol.
The climate control settings ar eespecially
effectiv eathigh temperatures.
You can select the following climat econtrol
settings in automatic mode:
FOCU Shigh airflow that is set slightly
cooler
MEDIU Mmedium airflow, standard setting
DI FFUS Elow airflow that is set slightly
warmer and with alower rate of
airflow
X Tur nthe key to position 2in the ignition
lock.
X Press the Ãbutton.
X Press the ñbutton repeatedly until the
desired climate mode appears in the dis-
play. Operating th
eclimat econtrol system
125Climate control Z

Setting th
etemperature
THERMATIC automatic climate control Differen
ttemperatures can be set for the
driver' sand front-passenger sides.
X Turn the key to position 2in the ignition
lock.
X To increase/reduce: turn controls:or
B clockwise or anti-clockwise
(Y pag e121).
Onl ychange the temperature setti ngin
small increments. Star tat2 2†.
THERMOTRONIC automatic climate
control THERMOTRONIC automatic climate control zones
You can select different temperature setti ngs
fo rt he driver's and front-passenger sides as
well as for the rea rcompartment.
X Tur nthe key to position 2in the ignition
lock.
X To increase/reduce th etemperature in
the front: turn controls :and Bclock-
wise or anti-clockwise (Y page 123).
Only change the temperatur esettin gin
small increments. Star tat2 2†.
X To increase/reduce the temperature in
the rear compartment using the front
contro lpanel: press the ábutton.
Th eindicato rlamp in the ábutton goes
out. X
Turn control :clockwise or anti-clockwise
(Y page 123).
Only change the temperature setting in
small increments. Start at 22 †.
The temperature setting for the driver's
side is adopted for the rear compartment
and the front-passenger side.
X To increase/decrease the rear compart-
ment temperature using the rear con-
trol panel: turn control Mclockwise or
anti-clockwise on the rear control panel
(Y page 123).
Only change the temperature setting in
small increments. Start at 22 †. Setting the air distribution
Front control unit:
P Directsair through the centre vents.
O Directsthe airflo wthrough the foot-
well air ven ts.
S Directsthe airflo wthrough the cen tre
and footwell vents.
¯ Directsthe airflo wthrough the demis-
ter ven ts.
b Directsthe airflo wthrough the demis-
ter and cen tre vents.
a Directs the airflow throug hthe foot-
well and demister ven ts.
_ Directsthe airflo wthrough the demis-
ter ,centre and footwell air ven ts.
Rear control panel:
M Directsthe airflo wthrough the rear
cen treand rear side air vents.
O Directsthe airflo wthrough the foot-
well air ven ts.
i Using the rear control panel, you can also
activate both air distribution positions
simultaneously .Inordertodot his, press
both air distribution buttons. The air is then
routed through all rea rair vents.
i Regardles softhe air distributio nsetting,
airflow is always directed through the side 126
Operating th
eclimat econtrol systemClimat econtrol

air vents. The side air ven
ts canonly be
closed whe nthe con trols on the side air
vent sare turne ddownwards.
X Tur nthe key to position 2in the ignition
lock.
X Front control panel: press the_but-
ton repeatedly until the desired symbol
appears in the display.
X Rea rcontrol panel: press theMand/
or O button. Setting the airflow
X Turn the key to position 2in the ignition
lock.
X To increase: press theKbutton.
X To reduce: press theIbutton.
i You can use THERMOTRONIC automatic
climate control to set the airflow in the rear
compartmen tseparately. Switching the ZONE function on/off
X To switc hon:press the ábutton.
The indicator lam pintheá button lights
up.
THERMATI Cautomatic climate control: the
temperature setting for the driver' sside is
not adopted for the front-passenger side.
The temperature of the front-passenger
side is adopted for the rear compar tment.
THERMOTRONI Cautomatic climate con-
trol: the temperature setting for the driver's
side is not adopte dfor the front-passenger
side and the rea rcompartmen t.
When the button sorcontrols for tempera-
ture, airflow or air distribution ar eactivated,
the tempe rature setting for the driver's side
is not adopted for the othe rclimate control
zones. X
To switch off: press theábutton.
The indicator lamp in the ábutton goes
out.
The temperature setting for the driver's
side is adopted for the front-passenger side
and the rear compar tment. Demisting the windscreen
You can use this fun ction to defrost the wind-
screen or to demist the inside of the wind-
screen and the side windows.
i You should only select the demisting
function until the windscreen is clear again.
X Turn the key to position 2in the ignition
lock.
X To activate: press the¬button.
The indicator lamp in the ¬button lights
up.
The climat econtrol system switche stothe
followin gfunctions:
R cooling with air dehumidification on 10
R high airflow 11
R high temperature 11
R air distribution to the windscreen and
fron tside windows
R air-recirculation mode off
X To switch off: press the¬button.
The indicator lamp in the ¬button goes
out. The previously selected settings come
int oe ffect again .The cooli ngwith air dehu-
midification function remain son. Air-recir-
culation mode remain sdeactiva ted.
or
X Press the Ãbutton.
The indicator lamp in the ¬button goes
out. Airflow and air distribution are set to
automatic mode.
or
10 Only with engine run ning.
11 Depending on the outside temperature. Ope
rating th eclimate control system
127Climate control Z

X
Tur ncontrols :orB cloc kwise or anti-
clockwise (Y page 121), (Y page 121).
or
X Press the KorI button. Demisting the windows
Windows misted up on the inside X
Activate the ¿/Ácooling with air
dehumidification func tion.
X Activate automatic mode Ã.
X If the window scontinue to mist up, activa te
the demisting function (Y page 127).
i You should only select this setting until
the windscreen is clear again.
Windows misted up on the outside X
Activate the windscreen wipers.
X Press the _button repeatedly until the
P orO symbol appears in the dis-
play.
i You should only select this setting until
the windscreen is clear again. Rear window heating
Switchin gon/off G
WARNI
NG
Clear all windows of ice or snow before setting
off. Otherwise, impaired visibility could
endanger you and others.
The rear window heating has ahigh cur rent
draw. You should therefore switc hitoff as
soon as th ewindow is clear ,Ito therwise
switches off automatically after several
minutes.
If the battery voltage is too low, the rear win-
dow heati ngmay switch off. X
Turn th ekey to position 2in the ignition
lock.
X Press the ¤button.
The indicator lam pinthe¤ button lights
up or goes out.
Problems wit hthe rea rwindow hea ting The rea
rwindow heatin ghas switched off
prematurely or cannot be activated.
X Switch off any consumers that are not
required, e.g. readin glamps or interior
lighting.
When the battery is sufficiently charged,
the rear window heatin gisactivated again
automatically. Activating/deactivating air-recircula-
tion mode
You can deactivate the flow of fresh air if
unpleasant odours are entering the vehicle
from outside .The air already insid ethe vehi-
cle will then be recirculated.
The operation of air-recirculation mode is the
sam efor all contr ol panels. G
WARNING
Only swit chover to air-recirculation mode
briefly at low outside temperatures. Other-
wise, the window scould mist up, thus impair-
ing visibility and endan geringyoursel fand
othe rs.T his ma ypreve ntyou from observing
the traffic conditions, thereby causing an
accident.
X Turn the key to position 2in the ignition
lock.
X To activate: press thedbutton.
The indicator lam pint he d button lights
up.
i In the even tofhigh pollution levels 12
or at
high outside temperatures, air-recircula-
tion mode is automatically activated. When
air-recirculation mode is activated auto-
12 THERMOTRONIC automatic climate control only. 128
Operating the climate control systemClimate control

matically
,the indicator lam pint he d
button is not lit.
Outside air is added after about 30
minutes.
X To switch off: press thedbutton.
The indicator lam pint he d button goes
out.
i Air-recirculation mode deactivates auto-
matically:
R after approximately fiv eminutes at out-
side temperatures below approximately
5†
R after approximately five minutes if cool-
ing with air dehumidification is deactiva-
ted
R after approximately 30 minutes at out-
sid etemperatures above approximately
5†
R if you press the ¿/Ábutton and
switch on cooling with air dehumidifica-
tion Convenienc
eopening/closin gusing
th ea ir-recirculation button G
WARNING
Make sure that nobody can become trapped
between the side window and the door frame
as the side windows are opened and closed.
Make sure that all object sand bod yparts are
clear of the side windows when they are being
opened or closed. You or the objects could be
drawn in or become trapped between the side
window and the door fram easthe window
moves. If ther eisariskofe ntrapment, oper-
ate the Wswitchto move the side window
in the opposite direction.
Make sure that nobody can become trapped
as the sliding sunroof/panorama sliding sun-
roof is ope neda nd closed. If there is arisk of
entrapment, operat ethe 3 switchtom ove
the sliding sunroof/panorama sliding sunroof
in the opposit edirection. X
Convenience closing feature: press and
hold the dbutton until the side win-
dows and the sliding sunroof/panorama
sliding sunroof are closed.
The indicator lamp in the dbutton lights
up. Air-recirculation mode is activated.
X Convenience opening feature: press and
hold the dbutton until the side win-
dows and the sliding sunroof/panorama
sliding sunroof are opened. The side win-
dows and the sliding sunroof/panorama
sliding sunroof move back to their original
position.
The indicator lamp in the dbutton goes
out. Air-recirculation mode is deactivated.
i If you open the side windows or the sliding
sunroof/panorama sliding sunroof man-
ually after closin gthemw ith the conveni-
enc eclosing feature, they will remain in this
position when opened using the conveni-
enc eopening feature. Activating/deact
ivatingthe residual
heat function
It is possibl etomakeu se of the residual heat
of the engine to continue heatin gthe station-
ar yv ehicle for up to 30 minutes after the
engine has been switched off .The heating
tim edepends on the temperature that has
been set.
i The blower will run at alow speed regard-
less of the airflow setting.
i If you activate the residual heat func tion
at high temperatures, only the ven tilation
will be activated. The blower runs at
medium speed.
X Turn the key to position 0in the ignition
lock or remov eit.
X To activate: press theÌ/Á button.
The indicato rlamp in the Ì/Á but-
ton lights up. Operating the climate control system
129Climate control Z

X
To deactivate: press theÌ/Á but-
ton.
The indicator lamp in the Ì/Ábut-
ton goe sout.
i Residual hea tisdeactivated automati-
cally:
R after about 30 minutes
R when the ignition is switched on
R if the batter yvoltage drops
R if the coolant temperatur eistoo low Auxiliar
yheating
Important safety notes G
WARNING
Exhaust fumes are produced when the auxili-
ary heating is in operation. Inhalin gthese
exhaust fumes can be poisonous. You should
therefor eswitch off the auxiliary heating in
confined spaces without an extraction sys-
tem, e.g. agarage. G
WARNING
When operating the auxiliary heating, parts of
the vehicle may become very hot, and highly
inflammable material such as fuels could be
ignited. Operating the auxiliary heating is thus
prohibited at filling stations or when your vehi-
cle is being refuelled .You must therefore
switc hoff the auxiliary heating at filling sta-
tions.
! Operatin gthe auxiliary heating/ ventila-
tion draws on the vehicl ebattery. After you
have heated or ventilated the vehicle a
maximum of two times, drive for alonger
distance.
i Switch on the auxiliary heatin gregularly,
e.g. for about ten minutes ever ymonth.
The auxiliary heatin gheats the air in the vehi-
cle interior to the set temperature without
using the heat of the runnin gengine .The aux-
iliary heating is operated directly usin gthe
vehicle' sfuel. For this reason, the tank con- tent must be at least at reserve fuel level to
ensure that the auxiliary heating functions.
The auxiliary heating/ventilation automati-
cally adjusts to changes in temperature and
weather conditions. For this reason, the aux-
iliary heating could switch from ventilation
mode to heating mode or from heating mode
to ventilation mode.
The auxiliary heating switches off when the
engine is switched off. The auxiliary ventila-
tion switches off when you turn the key to key
position 2.
The auxiliary heating switches off automati-
cally after 30 minutes. This time limit can be
altered. To do this, visit aqualified specialist
workshop, e.g. aMercedes-Benz Service
Centre.
You can notu se the auxiliary ven tilation to
cool the vehicle interior to atemperature
lower than the outside temperature.
Before switching on X
Turn the key to position 2in the ignition
lock.
X Set the temperature.
The auxiliary heating/ventilation can be acti-
vated even when the climate control is being
controlled manually. Optimum comfor tcan
be attained when the system is set to auto-
matic mode. Set the temperature to 22 †.
The auxiliary heating/ventilation can be acti-
vated or deactivated using the remote control
or the button on the centre console.
The on-board computer can be used to spec-
ify up to three departure times, one of which
may be preselected (Y page 250).130
Operating the climate control systemClimate control

roa
ds. Othe rwise,you could dam aget he
drive train. Key positions
Key g
To remove the key
1 Power supply for some consumers, such
as the windscreen wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the engine
i If the key does not belong to the vehicle,
it can still be turned in the ignition lock.
However ,the igni tion will not be switched
on The engin ecannot be started.
KEYLESS-GO Genera
lnotes
Vehicles with KEYLESS-GO are equipped with
ak ey featuri ngan integrated KEYLESS-GO
function and adetachable Start /Stopbutton.
The Start/Stop button must be inserted in the
ignition lock and the KEYLESS-GO key must
be in the vehicle.
Pressi ngthe Start/Stop button several times
in successio ncorresponds to the different
key position sinthe igni tion lock .This is only
the case if you ar enot depressing the brake
pedal.
If you depress the brake pedal and press the
Start/S topb utton, the engine starts immedi-
ately. X
Position 0:ifStart/Stop button :has not
yet bee npressed, this correspond stothe
key being removed from the ignition.
X Position 1:pressStart/Stop button :
once.
You can now activate the windscreen wip-
ers, for example.
i If you press Start/Stop button :twice
when in this position, the powe rsupply is
deactivated again.
X Position 2(ignition): press Start/Stop but-
ton :twice.
i If you press Start/Stop button :once
when in this position and the driver' sdoor
is open, the power supply is deactivated
again.
Removing th eStart/Stop button
You can remove the Start/Stop butto nfrom
th ei gnition lock and star tthe vehicle as nor-
ma lusing the key.
i You do not hav etoremov ethe Star t/Stop
butto nfrom th eignition lock when you
leav ethe vehicle.
i It is only possible to switc hbetween KEY-
LE SS -GO mode and key operation whe nthe
transmission is in position P. Driving
139Drivingand park ing Z

X
Remov eStart/Stop button :from ig nition
lock ;.
i When you insert Star t/Stopbutton:
int oignition lock ;,thesystem needs
approximately two seconds recognition
time before you ca nuse Star t/Stop but-
ton :. Startin
gthe engine
Important safety notes G
WARNING
Never leav ethe engin erunnin ginenclosed
spaces. The exhaust gase scontai ncarbon
monoxide. Inhalin gexhaust fumes consti-
tutes ahealt hhazard and could lead to loss
of consciousness or eve ndeath.
i Vehicles with apetrol engine: the cata-
lytic conver terp reheats for up to 30 sec-
ond safter acold star t.The sound of the
engin emay change during this time.
Automatic transmission X
Shift the transmission to position P.
The transmission position displ ay inthe
multifunction displa yshows P
(Y page 146).
i You can also star tthe engin ewhen the
transmission is in position N.Sta
rting procedur ewith the key X
To star tapetrol engine: turn the key to
position 3in the ignition lock
(Y page 139 )and releas eita ss oon as the
engin eisrunning.
X To star tadiesel engine: turn the key to
position 2in the ignition lock
(Y page 13 9).
The % preglow indicator lam pinthe
instrumen tcluster lights up.
X When the %preglow indicator lamp
goes out, tur nthe key to position 3
(Y page 139) and release it as soon as the
engin eisrunning.
i You can start the engine without preglow
if the engine is warm.
i You can also use the touch-star tfunction.
To do this, turn the key to position 3
(Y page 139 )and releas eitimmediately.
Th ee ngine then starts automatically.
Using KEYLESS-GO to start the engine G
WARNING
You rvehicle can be star tedu sing avalid KEY-
LESS-GO key. For this reason, children should
never be left unsupervised in the vehicle.
Always take the key with you when leaving the
vehicle, even if you are only leaving it for a
short time.
i The Start/Stop button can be used to
start the vehicle without inserting the key
into the ignition lock. The key must be in
the vehicle and the Start/Stop button must
be inserted in the ignition lock. This mode
for starting the engine operates independ-
ently of the ECO start/stop automatic
engine start function. 140
DrivingDrivin
gand parking