key MERCEDES-BENZ M-CLASS SUV 2011 Repair Manual

X
Take your foot off the brake pedal.
i Onc eyou have taken your foot off the
brake pedal, the vehicle is held for around
one second.
X Pull away.
Hill star tassist will not func tion if:
R you ar epulling away on alevel road or a
downhill gradient.
R the transmission is in position N.
R the electric parking brak eisapplied.
R ESP ®
is malfunc tioning. ECO sta
rt/stop function
General notes The ECO start/stop func
tion switches the
engin eoff automatically if th evehicle stops
moving.
The engine star tsautomatically when you pull
away again. The ECO start/stop function
thereby helps you to reduce the fuel con-
sumption and emissions of your vehicle.
The ECO start/stop function is activated each
time the engine is switched on. The system is
operational when ECO symbol ¤is shown
in the multifunc tion display.
If the ECO star t/stop func tion is deactivated
(Y page 143), ECO symbol ¤is not
shown. G
WARNING
If the ECO symbol appears in the multifunc-
tion displa ywhen the engin eisswitched off,
the engine was switched off automatically.
However, all vehicle systems remain active. If
you open the door, unfasten your seat belt or
remove your foot from the brake pedal, the
engine will automatically start .The vehicle
ma ybegin moving. There is arisk of accident.
To prevent the vehicle from accidentally pull-
ing away, do not release the brake pedal until
you want to drive on. Do not leave the vehicle until you have
switched off the ignition and secured the vehi-
cle to prevent it from rolling away.
! Always switch the ignition off and take the
key with you when leaving the vehicle.
Automa tice ngine switch-off The ECO start/stop function switches the
engin
eoff automatically in certain situations.
To do this ,the vehicle must brake to astand-
still and the brakes must remain depressed
with the transmission in position Dor N.
The engine is only switched off if:
R the vehicle is at astandstill.
R the outside temperature is withi nthe range
that is suitable for the system.
R the engin eisatnormal operatin gtemper-
ature.
R the set temperature for the vehicle interior
has been reached.
R the batter yissufficiently charged.
R the system detects that the windscreen is
not misted up when the air-conditioning
system is switched on.
R the bonnet is closed.
R the driver' sdoor is closed and the seat belt
is fastened.
i If you shift the transmission from Rto D,
the ECO start/stop func tion is available
again onc ethe ¤ ECO symbol reap-
pear sint he multifunction display.
i The engin ecan be switched off automat-
ically amaximum of three times in succes-
sion. The automatic engine switch-off is
then available again after the ¤ECO
symbol appears in the multifunction dis-
play.
i You can still activate the HOLD function
when the vehicle is stationary, even if the
engine has been switched off automati-
cally. It is then not necessary to continue
applying the brakes during the automatic
stop phase .When you depress the accel- 142
DrivingDriving and parking

Problems wit
hthe engine Problem Possible causes/consequences and
M Solutions
Th
ee ngine doe snot
start. The starter motor
can be heard. R
There is amalfunction in the engine electronics.
R There is amalfunction in the fuel supply.
X Before attempting to start the engine again, turn the key in the
ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engin eagain (Y page 14 0).A void excessively
long and frequen tattempt stostartthe engine, as this will drain
the battery.
If the engine doe snot star tafter several attempts:
X Consult aqualified specialist workshop, e.g. aMercedes-Benz
Servic eCentre. The engine does not
start .The starter motor
can be heard. The
reserve fuel warning
lam pisl it and the fuel
gauge displa yshows 0. The fuel tan
kise mpty.
X Refue lthe vehicle. The engin
edoes not
start. You cannot hear
the starter motor. The on-boar
dvoltage is too low because the battery is too weak
or discharged.
X Jump-start the vehicle (Y page 348).
If the engin edoes not star tdespite attempt stojump-start it:
X Consult aqualified specialist workshop, e.g. aMercedes-Benz
Servic eCentre. The starter motor was exposed to
athermal load that was too high.
X Allo wthe starter motor to cool down for approximatel ytwo
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult aqualified specialist workshop, e.g. aMercedes-Benz
Servic eCentre. 144
DrivingDriving and parking

P
Park position with parkin glock
R Reverse gear
N Neutral
D Drive
i The DIREC TSELE CT lever alway sretur ns
to its original position. The curren ttrans-
mission position P,R, Nor Dap pe ars in the
transmission position display
(Y pag e146) in the mult ifunction display.
Transmissi onposition and driv epro-
gram display The current transmission pos
ition and drive
program appear in the multifunction display. :
Trans mission position display
; Driv eprogram display
i Thea rrow sint he transmission position
displa yshow how and int owhich transmis-
sion position syou can chan ge usingthe
DIRECT SELECT lever.
! If the transmission position displa yint he
multifunction displa yisnot working, you
should pull away carefully to chec kwhether
the desired transmission position is
engaged. Ideally, you should selec ttrans-
mission position Dand drive program Eor
S.Don ot restric tthe shift range. Engaging pa
rk position P X
Push th eDIRECT SELECT lever in the direc-
tion of arrow P.
i The automatic transmission shi ftsa uto-
matically int opark posi tion Pif you open
th ed river' sdoor when th evehicle is sta-
tionar yordriving at very lo wspeed ,and the
transmission is in position Dor R.
i If you dep ress th ebrake peda land push
the DIRECT SELECT lever up or dow n,the
parking lock is disengaged and the trans-
mission shifts to neutral N.
If you want to shift from park position P
directly to Ror D,d epress the brak eand
pus hthe DIREC TSELECT lever up or down
past the first point of resistance.
! If the engine speed is too high, do not shift
the automatic transmission directly from
D to R,f rom Rto Dor directly to P.Other-
wise ,the automatic transmission could be
damaged.
Engaging pa rk position Pautomatically Park position
Pis automatically engaged if:
R you switch off th eengine using the key and
remove the key, or if you swi tcho ff the
engin eusingthe Start/Stop button and
open on eofthe front do ors.
R HOL D(Ypage 187) or DISTRONI CPLUS
(Y page 174) bra keyour vehicle until it is
stationar yand at leas tone of th efollowing
condition sisfulfilled:
- there is asystem malfunction.
- there is asevere uphill or downhill slope.
The electric parking brak eisthena lso
applied.
Engaging revers egear R !
Only shif tthe automatic transmission to
R when the vehicle is stationary.
X Push the DIREC TSELECT lever up past the
first point of resistance. 146
Automatic transmissionDrivin
gand parking

Neutral
NwithE CO st art/stop function
act ivated Th
eE CO start/sto pfunctio nswitches the
engin eoff automatically if the vehicle is
braked to astandstill whe ninneutral Nand
th eb rake is still depressed.
For further information on the ECO start/stop
function, se e(Ypage 142).
Shifting to neutra lNX
Push th eDIRECT SELECT lever up or down
to the first point of resistance.
Transmission position Dwith ECO
start/stop function activated The ECO start/stop fun
ction switches the
engin eoff automatically if th evehicle is
braked to astandstill when in transmission
position Dand the brake is still depressed.
For further information on the ECO start/stop
function, see (Y page 142).
Shifting to transmissio nposition D X
Push the DIRECT SELECT lever down past
the first point of resistance. Transmission position display
The curren ttransmission positio niss hown in
th em ultifunctio ndisplay. :
Transmission position
The arrows in the transmission position dis-
play show how and int owhich transmission
positions you can change usin gthe DIRECT
SELECT lever. !
If the transmission position displa yinthe
multifunction displa yisnot working, you
should pull away car efullytoc heckwhether
the desired transmission position is
engaged. Select transmission position D.
Do not restrict the shift range. Transmissio
npositions B
Park position
This prevent
sthe vehicle from roll-
ing away when stopped. Do not
shift the transmission int oposition
P (Y page 160) unless the vehicle
is stationary.
The automatic transmission shifts
to Pautomatically if you:
R remove the key
R switc hoff th eengine whe ninR
or Dand open one of the front
doors C
Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. Automatic transmission
147Drivingand parking Z

A
Neutral
Do not shift the transmiss
ionto N
whil edriving. Otherwise, th eauto-
matic transmission could be dam-
aged.
No powe ristransmitte dfromt he
engine to the drive wheels.
Releasing the brakes will allo wyou
to move the vehicl efreely, e.g .to
push it or tow it.
If ESP ®
is deacti vated or faulty:
only shift the transmission to posi-
tion Nif the vehicle is in dange rof
skidding, e.g. on icy roads.
If you swit choff the engin eusing
the key or the Start/Stop but ton,
the automatic transmission shifts
to neutral Nautomatically.
! Rolling in neutral Ncan lead to
damage to the transmission. 7
Drive
The automatic transmission
changes gear automatically. All
forward gears are available. Changin
ggear
The automatic transmission shift stothe indi-
vidual gear sautomatically when it is in trans-
missio nposition D.This automatic gearshift-
ing behaviour is determined by:
R ap ossible limitation of the shift range
R the selected drive program
R the position of the accelerator pedal
R the roa dspeed Driving tips
Accelerator peda lposition Your style of drivin
ginfluences how the auto-
matic transmissio nshift sgear:
R littl ethrot tle: earl yupshifts
R mor ethrot tle: late upshifts
Kickdown Use kickdown for maximu
macceleration.
X Depress the accelerato rpedal beyond the
pressur epoint.
The transmission shift stoalower gear
depending on the engin espeed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Trailer towing X
Drive in the middle of the engine speed
range on uphill gradients.
X Shift down to shift range 3or
2 (Y page 150) depending on the uphill or
downhill gradient, even if cruise control,
DISTRONIC PLU SorSPEEDTRONIC is acti-
vated. Progra
mselector button
General notes The program selector button allow
syou to
choose between differen tdriving character-
istics. 148
Automatic transmissionDri
ving and parking

R
paraffin
R kerosene
Do not mix these fuels with diesel fuels and
do not use any special additives. Other-
wise, this can lead to damage to the engine.
This excludes flow improver ;see "Low out-
side temperatures".
! Use afilter when adding fuel from afuel
can. Otherwise, the fuel lines and/or the
diesel injection system could be blocked by
particles from the fuel can.
For further information on "Fuel", see
(Y page 374).
Low outsid etemperatures Diesel fuel with improved cold flow qualities
is available during the winter months. In
Europe, various climate-dependent low-tem-
peratur eclasses are defined in EN 590 .Refu-
elling with diesel fuel which complies with the
climatic specification sofstandard EN 590
can hel ptoprevent operatin gproblems. At
exceptionall ylow tempera tures, it is possible
that the flow properties of the fuel ma ybe
inadequate. This also applies to fuel that has
not been adapted to suit the climatic condi-
tions, e.g. diesel fuel from warmer regions.
i Further information about country-spe-
cific fuel properties can be obtained from
oil companies, e.g. at filling stations.
Flow improver Flow improvers can be added to improv
ethe
cold resistan ceof diesel fuel. The effective-
ness of aflow improver is not guaranteed with
every diesel fuel.
Correc tdosage and thorough mixing ar edeci-
sive factor sinensuring improvement in low-
temperature resistance. Avoid excessive dos-
age .Exce ssiv edosage ma yactuall ydecrease
low-temperature resistanc eunder certain cir-
cumstances. Follo wthe manufacturer's dos-
ing inst ructions. Mix the additive with the diese
ling ood time,
befor ethe flo wproperties of th ediesel
become inadequate. Malfunction scan other-
wise only be rectified by heating the entire
fuel system, e.g. by parking the vehicle in a
heated garage.
Observe the information provided by the man-
ufacturer when using aflow improver. Only
use flow improvers that have been tested and
approved by Mercedes-Benz. You can obtain
further information from any Mercedes-Benz
Servic eCentre. Refuelling
Fuel filler flap The fuel filler fla
pisunlocke dorlockedauto-
matically when you open or close the vehicle
with the key or using KEYLESS-GO.
The position of the fuel filler cap is displayed
in the instrument cluster 8.The arrow
nex ttot he filling pum pindicate sthe side of
the vehicle. :
To open the fuel filler flap
; To inser tthe fuel filler cap
= Fue ltype
? Tyre pressure table
Opening X
Switch off the engine.
X Remove the key from the ignitio nlock. 154
RefuellingDriving and parking

KEYLESS-GO: open th
edriver's door. This
switche sthe ignition to positi on0,w hich
corresponds to having removed the key.
The driver's door can be closed again.
X Press the fuel filler fla pint he direction of
arrow :.
The fuel filler fla pswings up.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap ;.
X Completely insert the pump nozzle into the
filler neck and refuel.
X Only fill the tank until the pump nozzle
switches off.
! Overfilling the fuel tank could damag ethe
fuel system.
Closing X
Replace the fuel filler cap and tur nitclock-
wise .The fuel filler cap audibly engages.
X Close the fuel filler flap. Refuelling
155Drivingand park ing Z

Problems wit
hthe fuel and fuel tank Problem Possible causes/consequences and
M Solutions
Fue
lisl eakin gfrom the
vehicle. G
Ris
kofe xplosion or fire
The fuel line or the fuel tan kisf aulty.
X Turn the key to position 0(Ypage 139 )inthe ignition lock
immediately and remove it.
X Do not restar tthe engin eunder any circumstances.
X Consult aqualified specialist workshop. The engine does not
start. The fuel tank of
avehicle with adiesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least fiv elitres of diesel.
X Turn the ignition on for at least 10 seconds (Y page 139).
X Star tthe engin econtinuously for up to 10 second suntil it runs
smoothly.
If the engine doe snot start:
X Tur nthe ignition on again for approximatel y10seconds
(Y page 139).
X Start the engine again continuously for up to 10 seconds until
it run ssmoothly.
If th eengine doe snot star tafter three attempts:
X Consult aqualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X Unlock the vehicle (Y page 72).
or
X Unlock the vehicle using the emergency key element
(Y page 74). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult aqualified specialist workshop. 156
RefuellingDrivin
gand parking

ded. Fillin
gavehicle standing on an uneven
surface is not permitted. There is adanger
of overfilling, which can cause damage to
BlueTEC exhaust gas aftertreatment com-
ponents.
Have the AdBlue ®
tank refilled at aqualified
specialist workshop. However ,you can also
top up the AdBlue ®
tan k:
R at afilling station with an AdBlue ®
filling
pump
R with AdBlue ®
refill bottles
R with an AdBlue ®
refill canister
If the outside temperature is lower than
Ò 11 †, it may be difficult to top up. If
AdBlue ®
is frozen and ther eisanactive warn-
ing indicator, topping up may not be possible.
Park the vehicle in awarmer place, e.g. in a
garage, until AdBlue ®
has become fluid again.
Topping up is then possible again. Alterna-
tively, have the AdBlue ®
tank refilled at a
qualified specialis tworkshop.
When the pum pnozzle switches off automat-
ically during filling at afilling pump, the
AdBlue ®
tank has been completely filled. Do
not fill the the AdBlue ®
tank any fur ther.
AdBlue ®
may possibly leak.
! Surfaces which have com eintoc ontact
with AdBlue ®
while refillin gshould be
rinsed immediately with water, or remove
AdBlue ®
with amoist clot hand cold water.
If AdBlue ®
has alread ycrystallised, us ea
sponge and cold water to clean the area.
AdBlue ®
residue crystallises after acertain
amount of tim eand soils the affected sur-
faces.
! AdBlue ®
is not afuel additive and must
not be added to the fuel tank .IfAdBlue ®
is
added to the fuel tank ,this can lead to
engin edamage.
Further information on
AdBlue ®
(Y page 374). Opening the AdBlue
®
filler cap The filler nec
kfor AdBlue ®
is located behind
the fuel filler flap.
The fuel filler fla pisunlocked or locked auto-
matically whe nyou open or close the vehicle
with the key or using KEYLESS-GO. X
Swit choff the ignition.
X Press the fuel filler fla pinthe direction of
arrow :.
The fuel filler fla pswings up.
X Turn blue AdBlue ®
filler cap ;anti-clock-
wise and remov eit.
AdBlue ®
filler cap ;is secured with aplas-
tic strip.
AdBlue ®
refill canisters AdBlue
®
refill canisters can be obtained at
many filling stations or at aMercedes-Benz
Ser vice Centre. AdBlue ®
refill canis ters are
often sold with afiller hose. Afiller hose that
does not exactly fit the vehicle's AdBlue ®
tan koffers no pro tection agains toverfilling.
AdBlue ®
could leak ou tasar esult of overfill-
ing. Mercedes-Ben zoffers aspecial disposa-
ble hose with overfill protection. You can
obtain this from any Mercedes-Benz Service
Centre. AdBlue ®
is available in avariety of
containers and receptacles. Only use the dis-
posable hos ewith the Mercedes-Benz
AdBlue ®
refill canister s.158
RefuellingDriving and parking

X
Release AdBlue ®
refill bottle :.
X Turn AdBlue ®
refill bottle :anti-clockwise
and remove it.
X Screw the protective cap onto AdBlue ®
refill bottle :again.
Closing th eAdBlue ®
filler cap and fuel
filler flap X
Fit AdBlue ®
filler cap ;on the filler neck
and tur nitclockwise.
X To close th efuel filler flap ,press it in the
di rectio nofarrow:.
X Drive faster than 15 km/h.
The Refill AdBlue See Owner' sMan‐ ual messag
egoeso ut after approximately
on em inute.
i If the Refill AdBlue See Owner's Manual messag
eremain sinthe mu ltifunc-
tion display, you mus ttop up with more
AdBlue ®
. Parking
Important safety notes
G
WARNING
Only remove the key from the ignition lock
when the vehicle is stationary, as you can not
steer the vehicle when the key is removed.
Never leav echildren unsupervised in the vehi-
cle. They might release the electric parking
brake. This coul dlead to aserious or fatal
accident. G
WAR
NING
Under no circumstances should the exhaust
system come into contact with flammable
materials such as dry grass or petrol ,for
example. Do not par kthe vehicle on dry grass-
lan dorh arvested grain fields. The hot exhaust
system could otherwise ignite the flammable
material and set the vehicle on fire.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied.
R the transmission must be in position Pand
the key must be removed from the ignition
lock.
R on steep uphill or downhill gradients, turn
the fron twheels towards the kerb. Switching of
fthe engine
Important safety notes G
WARNING
Neve rswitch off the engine while the vehicle
is in motion.
There is no brake boost for the service brake
if the engine is not running. If the ignition is
switched off, there is also no power assis-
tance for the steering.
You will require considerably more effort to
steer and brake and you could therefore lose
control of the vehicle and cause an accident.
X Apply the electric parking brake.
X Shift the transmission to position P.
Using the key X
Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
i If you switch the engine off with the trans-
mission in position Ror D,t he automatic
transmission shift stoNautomatically. 160
ParkingDriving and parking