MERCEDES-BENZ METRIS 2016 MY16 Operator’s Manual

When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
Have the vehicle checked and repaired immedi-
ately at aqualified specialist workshop. If you
become aware when continuing the journey that
driving safety has been effected, stop as soon as
possible in accordance with the traffic condi-
tions .Insuch cases, consult aqualified special-
ist workshop.
Declaration of conformity
Radio-based vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: 1) These
devices may not cause harmful interference. 2.
This device must accept any interference
received, including interference that may cause
undesired operation. Changes or modifications
not expressly approved by the party responsible
for complianc ecould void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: 1) These devices may not
cause interference, and 2) these devices must
accept any interference received, including
interference that may cause undesired opera-
tion of the device".
Diagnostics connection
The diagnostic sconnection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As aresult,
the operating safety of the vehicle could be
affected. There is arisk of an accident.
Do not connect any equipment to adiagnos-
tics connection in the vehicle.
Changing the engine power output
!
Increases in engine power can:
Rchange the emission values
Rcause malfunctions
Rcause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
An ytamperin gwith the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warrant yand other warranty entitle-
ments.
If you sell the vehicle, inform the purchaser
about the changes to the engine power output of
the vehicle. If you do not inform the buyer, this
may constitut eapunishable offense under
national legislation.
Qualified specialist workshops
AM ercedes-Benz Commercial Van Center is a
qualified specialist workshop.
Aq ualified specialist workshop has the neces-
sary specialist knowledge, tools and qualifica-
tions to correctly carry out the work required on
the vehicle.
This is especially the case for work relevant to
safety. Observe the notes in the Maintenance or
ServiceB ooklet.
The following work should alwaysbec arried out
at qualified specialist workshop:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Rmodifications as well as installations and
alterations
Rwork on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Commercial Van Center.
!Only have work carried out on the engine
electronics and its associated parts, such as
control units, sensors, actuatin gcomponents
and connecto rleads, at aqualified specialist
workshop. Vehicle componentsm ay other-
Introduction29
Z

wise wear morequickly and thevehicle's
operatin gpermit may be invalidated.
Problems with your vehicle
If you should experience problems with your
vehicle, particularly one swhich may affect vehi-
cle safety, please contac taMercedes-Benz
Commercial Van Center to have th eproblem
diagnosed and rectified. If th eproblem is not
dealt with to your satisfactio nthere, please con-
tac taM ercedes-Ben zCommercial Van Center
again or writetoo ne of thefollowing addresses.
In th eUSA
Customer Assistanc eCenter
Mercedes-Ben zUSA,LLC
OneM ercedes Drive
Montreal, N07645-035 0
In Canada
Customer Relations Department
Mercedes-Ben zCanada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunction srelevant to
safety
USA only:
The following tex tispublishedasr equired of all
manufacturersu nder Title 49,Code of U.S.Fed-
eral Regulations ,Part 575p ursuanttot he
"National Traffic and Motor Vehicle Safety Ac tof
1966".
If you believet haty our vehicle has adefect
which could cause acrash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA )inaddition to notifyin gMercedes-Benz
USA ,LL.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that asafety
defec texists in agroup of vehicles, it may order
ar ecall and remedy campaign.H owever, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA ,LL.
To contac tNHTSA ,you may call th eVehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153 );go to http://
www.safercar.gov;orw rite to: Administrator,NHTSA,4
00 SeventhS treet, SW., Washington,
DC 20590.
You can find more information on vehicle safety
at:
http://www.safercar.gov
Registering your vehicle
Mercedes-Benz may instruct its Mercedes-Benz
Commercial Van Center to carry out technical
inspections on certain vehicles. This is always
the case if the quality or safety of the vehicle is
improved as aresult of the inspection.
Mercedes-Benz can only inform you about vehi-
cle checksifith as your registration data.
Your registration data is not stored if:
Ryou did not purchase your vehicle at a
Mercedes-Benz Commercial Van Center
Ryour vehicle was not inspected at a
Mercedes-Benz Commercial Van Center
It is advisable to register your vehicle with a
Mercedes-Benz Commercial Van Center. Inform
Mercedes-Benz as soon as possible about any
change of address or vehicle ownership.
Attachments, bodies, equipment and
conversions
Information about body/equipment
mounting directives
!For safety reasons, have bodies manufac-
tured and installed in accordanc ewith the
valid Mercedes-Benz body/equipment
mountin gdirectives. These body/equipment
mountin gdirectives guarantee that the chas-
sis and add-on equipment form acohesive
whole and that the highest possible level of
operating and driving safety is reached.
For safety reasons, Mercedes-Benz recom-
mends that:
Rno other modifications be made to the vehi-
cle.
Rapproval be obtained from Mercedes-Benz
in the event of deviations from approved
body/equipment mountin gdirectives.
Approval by official testing centers or permis-
sion given by authorities do not eliminate
safety risks.
30Introduction

Please observe the information concerning
Mercedes-Benz Genuine Parts (Ypage 31).
You can obtain further information from any
Mercedes-Benz Commercial Van Center.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversion sormodification sshould always
be carried out at qualified specialist work-
shop.
If you inten dtomake modification stoyour vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and acharge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modification sthat
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cation stothe affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modification sorinstallation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components ,assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching aradiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must alwaysbec orrect.
Genuine Mercedes-Benz parts
!
Air bags and Emergency TensioningD evi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmenta lnote
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
rantya pplies as for new parts.
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz.T his
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Introduction31
Z

Mercedes-Benztests genuine Mercedes-Benz
parts, conversion parts and accessories that
have been specifically approved for the type of
vehicle for:
Rreliability
Rsafety
Rsuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Even if an
independent or official approval has been pro-
vided in exceptional cases, Mercedes-Benz
accepts no responsibility for the use of such
parts in Mercedes-Benzv ehicles.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Mercedes-Benzp arts satisfy these require-
ments .Make sure that all parts are suitable for
your vehicle.
Always specify the vehicle identification number
(VIN) (
Ypage 294) and engine number when
ordering genuine Mercedes-Benzp arts
(
Ypage 295).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in acom-
pact form.
Further information can be found under http://
portal.aftersales.i.daimler.com.
Data stored in the vehicle
Data Recording
Aw ide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Revents
Rfaults In general, this technical information docu-
ments the state of
acomponent, amodule, a
system or the surroundings.
These include, for example:
Roperating conditionsofs ystem components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditionsi n
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in detectin gand rectifying faults and
defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranty events
Rquality assurance
The vehicle is read out by employees of the ser- vice network (including the manufacturer) using
special diagnostic testers .You can obtain more
information there, if required.
After afault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, after
consultation with an authorized expert), could
be traced to aperson.
32Introduction

Examples include:
Raccident reports
Rdamage to the vehicle
Rwitnessstatements
Furthera dditional functions thath aveb eenc on-
tractuall yagree du ponw itht he custome rallow
certain vehicl edatatobec onveyedbythe vehi-
cle as well .The additional functions include, for
example, vehicl eloc ation in cas eofanemer-
gency.
Even tDataR ecorders
Thisvehicl eise quippe dwithane vent data
recorde r(EDR). The main purpose of an EDR is
to record, in certain crash or nea rcrash-like sit-
uations, such as an ai rbag deployment or hitting
ar oado bstacle ,datat hatw illa ssis tinu nder-
standing how avehicle’ ssystem sperformed.
The EDR is designe dtorecord data relate dto
vehicl edynamics and safety system sfor as hort
perio doft ime,typicall y30second sorless.
The EDR in thisv ehicleisd esignedtor ecord
such data as:
RHow various system sinyourv ehicl ewere
operating;
RWhether or not the driver and passenger
safety belts were buckled/fastened;
RHow far( ifat all) the driver wa sdepressing the
accelerator and/or brake pedal; and,
RHow fast the vehicl ewastraveling.
These data can help provid eabetter under-
standing of the circumstances in which crashes
and injurie soccur. NOTE: EDR data ar erecorded
by your vehicl eonlyifan on-trivia lcrash situa-
tio no ccurs; no data ar erecorde dbythe EDR
under normal drivin gconditions and no personal
data (e.g., name, gender, age, and crash loca-
tion) ar erecorded. However, othe rparties, such
as la wenforcement cou ld co
mbine the EDR data
w

ith the typ eofpersonally identifying data rou-
tinely acquired durin gacrash investigation.
Acces stothe vehicl eand/or the EDR is needed
to rea ddatat hati srecorde dbyanE DR, and
special equipment is required .Inadditiontot he
vehicl emanufacturer ,othe rpartie sthath ave
the special equipment, such as la wenforce-
ment, can rea dthe informatio nbyaccessing the
vehicl eorthe EDR.
EDR data maybeu sedinc ivil and criminal mat-
ters as atool in accident reconstruction, acci- dent claims
,and vehicl esafety .Since the Crash
Data RetrievalC DR tool thatisusedtoe xtract
data fromt he EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and al lliabili ty arising fromt he
extractio nofthisinformatio nbyunauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
withou tthe consent of the vehicl eowners or, if
the vehicl eisleased, withoutthe consent of the
lessee. Exceptions to thisr epresentation
includ eresponsestos ubpoenas by lawenforce-
ment; by federal, state or local government; in
connectio nwithora rising ou toflitigation involv-
ing MBUSA or its subsidiarie sand affiliates; or,
as re quired by law.
W
arning: The EDR is acomponent of the
Restraint System Module. Tamperin gwith, alter-
ing ,m odifying or removing the EDR component
mayr esultina malfunctio nofthe Restraint Sys-
tem Modul eand othe rsystems.
State laws or regulations regarding EDRs that
conflict with federa lregulation ar epre-empted.
Thi sm eans thatint he event of such conflict, the
federa lregulation governs. As of Februar y2013,
13 states have enacted laws relating to EDRs.
Introduction33
Z

Cockpit
FunctionPage
:Steering wheel paddle shift-
ers130
;•Cup holder229
•Ashtr ay230
=Combination switch94
?PARKTRONIC warning indi-
cators150
AHorn
B•Instr umentc luster(vehicle
without steering wheel but-
tons)
35
•I nstr umentc luster(vehicle
withs teering wheel buttons)37
CDIRECT SELECT lever126
DCente rconsole control panel40
ERear-view mirror90
F•O verhead control panel41
•Inter ior lamp95
GGlove box228
HCup holder229
FunctionPage
I•12Vs ocket231
•Cigarett elighter230
JIgnition lock120
KAdjusts th esteering wheel90
LDiagnostics connection29
Openst hehood241
MApplies th eparking brake133
NDoor control panel41
OReleasest heparking brake133
PLights witch92
Q•Coin/card holder
•D rivin gs ystem control
panel
Ç Deactivates/activates
LaneK eeping Assist147
cDeactivates/activates
PARKTRONIC150
RCruis econtrol lever141
34Cockpit
At ag lance

Instrumentcluster (vehicles without steering wheel buttons)
Display sand controls
FunctionPag e
:Speedometer169
;Display170
=Tachometer169
?f, g
Adjusts th einstrumen tclus -
te rlighting16 8
Changes value sorsetting sor
scrolls in list s170
FunctionPag e
A3
Selects asubmen uorreset
value s170
BÈ
Selects th emenuord isplay170
iYou can fin dinformation about displayin g
th eo utside temperature or th ecoolan ttem -
peratur einthedisplay under:
R"Outside temperature display"
(Ypage 169)
R"Coolan ttem perature gauge "
(Ypage 169)
Instrumen tcluster (vehicles without steering wheel buttons)35
At ag lance

Indicator and warning lamps
FunctionPage
:å ESP®OF F222
;K High-beam headlamps94
=÷ESP®22 1
?#! Turn signal94
AParking brak e133
F (USAonly)
! (Canada only)
BBrakes220
$ (USAonly)
J (Canada only)
CÐPowersteering22 7
Dò ABS221
E# Battery197
F1 Doors227
FunctionPag e
G6 Restrain tsystem43
Hü Seat belt219
I; CheckEngine22 3
J? Coolan t223
KR Rear fog lamp93
LOFrontfog lamp s93
MhTirep ressur emonitor226
NÀ ATTENTION ASSIST149
Oæ Reserve fuel223
PL Low-beam headlamps93
QTParking lamp sand
license plat elamp92
iCorresponding message smay also be
shown in th edisplay (Ypage 188).
36Instrumen tcluster (vehicles without steering wheel buttons)
At ag lance

Instrumentcluster (vehicles with steering wheel buttons)
Display sand controls
FunctionPag e
:Speedometer169
;Display176
=Tachometer169
?Coolan ttem perature gauge169
FunctionPag e
AFuellevel
Fue lfiller flap location indi-
cator t:t hefuel filler cap
is on th eleft-han dside
BAdjusts th einstrumen tclus -
te rlighting16 8
iInformation on th eoutside temperature dis-
play can be foun dunder "Outside tempera-
tur ed isplay" (
Ypage 169).
Instrumen tcluster (vehicles with steering wheel buttons)37
At ag lance

Indicator and warning lamps
FunctionPage
:å ESP®OF F222
;K High-beam headlamps94
=#! Turn signal94
?Brakes220
$ (USAonly)
J (Canada only)
AParking brak e133
F (USAonly)
! (Canada only)
B1Doors227
Cò ABS221
Dü Seat belt219
E; CheckEngine22 3
FunctionPag e
F? Coolan t223
GR Rear fog lamp93
HOFrontfog lamp s93
IhTirep ressur emonitor226
J6 Restrain tsystem43
K÷ ESP®22 1
L· Distanc ewarning sig-
nal22 5
Mæ Reserve fuel223
NL Low-beam headlamps93
OTParking lamp sand
license plat elamp92
iCorresponding message smay also be
shown in th edisplay (Ypage 201).
38Instrumen tcluster (vehicles with steering wheel buttons)
At ag lance