jump start MERCEDES-BENZ METRIS 2016 MY16 Operator’s Manual

Display messages(vehicle with-
ou tsteering whee lbuttons )........... 199
Function/note s............................. 149
Authorized workshop
see Qualifie dspecialist workshop
AUTO lamp
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 195
AUTO lights
Displa ymessages (vehicle with
steering wheelb uttons) ................. 209
see Lights
Automatic car was h(care) ............... 254
Automatic climate control
see Climate control
Automatic engine start (ECO start/
stopf unction) .................................... 123
Automatic engine switch-off (ECO
start/stopf unction).......................... 123
Automatic headlamp mode ................ 93
Automatic locking ............................... 72
Automatic transmission
Accelerator peda lposition ............. 129
Changing gea r............................... 127
DIREC TSELECT lever ..................... 126
Displa ymessage ............................ 217
Driving tip s.................................... 129
Emergency running mod e.............. 131
Engaging drive position .................. 126
Engaging neutral ............................ 126
Engaging reverse gea r................... 126
Engaging the park position ............ 126
Gearshift recommendation ............ 130
Important safety notes .................. 125
Kickdown. ...................................... 129
Manua lshifting .............................. 130
Overview ........................................ 125
Problem (malfunction) ................... 131
Progra mselector button ................ 129
Rocking the vehicl efree ................ 130
Shift ranges ................................... 128
Starting the engine ........................ 121
Steering wheelp addleshifters ...... 130
Trailer towing ................................. 130
Transmission oilc hange ................ 299
Transmission position display
(DIRECT SELECT lever) ................... 127 Transmission positions .................. 127
Transmission progra
mdisplay ....... 127
T ra

nsmission programs ................. 128
Automatic transmissio nemer-
gencym ode....................................... 131
Axle load, permissible( trailertow-
ing) ...................................................... 305
B
Backup lamp
Displa ymessages (vehicle with
steering wheelb uttons) ................. 210
Backup lamps
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 196
Replacing bulb s............................. 101
BAS (Brake Assist System)
Function/note s................................ 63
Battery (SmartKey)
Checking .......................................... 69
Important safety notes .................... 69
Replacing ......................................... 69
Battery (vehicle)
Care ............................................... 253
Charging ........................................ 253
Connecting and installing .............. 251
Disconnecting and removing ......... 250
Displa ymessages (vehicle with
steering wheelb uttons) ................. 211
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 197
Important safety notes .................. 248
Jump starting ................................. 262
Location ......................................... 250
Before driving off
Important safety notes .................. 120
Belt
see Seatb elts
Bicycle rack ....................................... 238
Blind SpotA ssist
Activating ....................................... 147
Activating/deactivating (vehicle
with steering wheelb uttons) ......... 184
Collision warning ........................... 147
Displa ymessage ............................ 215
Important safety notes .................. 145
Monitoring rang eofthe sensors .... 146
4Index

Important safety notes .................... 74
Obstacle detection ........................... 74
Opening/closing from the inside .....75
Problem (malfunction) ..................... 77
Programmingt he key button ........... 76
Resettin g......................................... 77
Reversing feature ............................. 74
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 75
Electronic brakef orce distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent .................................................5 6
Emergency braking
see BA S(Brake Assist System)
Emergency release
Vehicle ............................................ .69
Emergency Tensioning Devices
Activatio n......................................... 54
Emission scontrol
Service and warranty information .... 25
Engine
Altitud elim it (diesel engine) .......... 140
Changing the power output. ............ 29
Check Engine warning lamp ........... 223
Cleaning instructions ..................... 255
Displa ymessages (vehicle with
steering wheelb uttons) ................. 211
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 197
ECO start/stop function ................ 122
Engine number ............................... 295
Irregula rrunning ............................ 125
Jump-starting ................................. 262
Operating safety .............................. 29
Starting .......................................... 121
Starting problems .......................... 125
Switching off .................................. 134
Tow-starting (vehicle )..................... 266
Engine electronics
Note s............................................. 294 Problem (malfunction) ................... 125
Engine jump s
tarting
se

e Jump starting (engine)
Engine oil
Adding ........................................... 243
Additives ........................................ 299
Checking the oill evel using the
dipstick .......................................... 242
Displa ymessages (vehicle with
steering wheelb uttons) ................. 212
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 198
Filling capacity ............................... 298
Information abouto ilconsump-
tion ................................................ 299
Note sabout oilgrade s................... 298
Oil change ...................................... 299
Oil level (note )............................... 242
Viscosity ........................................ 299
ES C( Elec tronicS tability Control)
see ESP
®(Electronic Stability Program)
ESP®(ElectronicS tability Pro-
gram)
Activating/deactivating (vehicle
with steering wheelb uttons) ......... 183
Activating/deactivating (vehicle
withou tsteering wheelb uttons) .... 173
Crosswind Assist ............................. 65
Deactivating/activating ................... 64
Displa ymessage (vehicle with
steering wheelb uttons) ................. 207
Displa ymessage (vehicle without
steering wheelb uttons) ................. 193
Function/note s................................ 64
Important safety information ........... 64
Trailer stabilization ........................... 65
Warning lamp ................................. 221
Exhaustc heck................................... 135
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 91
Outofp osition (troubleshooting )..... 91
Eyeglassesc ompartment ................. 228
F
First-aidkit......................................... 262
10Index

Display messages(vehicle with-
ou tsteering whee lbuttons )........... 195
Replacing bulb s............................. 100
Switching on/of f.............................. 94
Hil lstart assist .................................. 122
Hood
Closing ........................................... 241
Displa ymessages (vehicle with
steering wheelb uttons) ................. 218
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 201
Important safety notes .................. 240
Opening ......................................... 241
Hydroplaning ..................................... 137
I
Immobilizer.......................................... 66
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ...... 31
Instrument cluster
Buttons (vehicle withou tsteering
wheelb uttons) ............................... 170
Overview (vehicle with steering
wheelb uttons) ................................. 37
Overview (vehicle withou tsteer-
ing wheelb uttons) ........................... 35
Warning and indicator lamps
(vehicle with steering wheelb ut-
tons) ................................................ 38
Warning and indicator lamps
(vehicle withou tsteering wheel
buttons) ........................................... 36
Instrument cluste rlighting .............. 168
Interior lighting
Automati ccontrol ............................ 95
Delayed switch-off (on-board
computer) ...................................... 187
Genera lnotes .................................. 95
Manua lcontrol ................................. 96
Note sonc hanging bulb s................. 96
Overview .......................................... 95
Reading lamp ................................... 95
Rear interio rlight in the gra bhan-
dl e. ................................................... 96 Replacing bulb
s............................... 96
Switching the cargo compartment
lighting on/off( cargo compart-
ment) ............................................... 96
Switching the cargo compartment
lighting on/of f(dash board ).............. 96
Switching the rea rcompartment
lighting on centrall y......................... 96
J
Jack
Holde rinthe cargo compartment .. 262
Jacking points ................................ 287
Scopeoft ire-changing tool s.......... 260
Storage location ............................ 260
Stowag ecompartment in the rea r..2 60
Stowag espace in the cargo com-
partment ........................................ 261
Using ............................................. 287
Jump starting (engine) ......................262
K
Key
Display messages (vehicle with
steering wheel buttons) ................. 218
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Position in the ignition lock ............ 120
Kickdown ...........................................1 29
L
Lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 194
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keepin gAssist
Activating/deactivating ................. 148
Display message ............................ 214
Function/informatio n.................... 147
Setting sensitivity (on-board com- puter) ............................................. 184
Setting the sensitivity .................... 148
12Index

Problems with the key
ProblemPossible causes/consequences andMSolutions
It is no longer possible to
lock the vehicle using
the key.
The turn signals do not
flash when the vehicle is
locked.The doors are not closed properly.
XClose the doors properly and lock the vehicle again.
The central locking system has malfunctioned.
XLock the vehicle using the mechanical key (Ypage 69) or press
down the locking knob and then close the doors.
XHave the central locking system checked as soon as possible at a
qualified specialist workshop.
It is no longer possible to
lock or unlock the vehi-
cle using the key.The key battery is weak or discharged.
XPoint the tip of the key at the driver's door handle from very close
range and press the %or& button.
If this does not work:
XReplace the key battery (Ypage 69).
or
XLock or unlock the vehicle using the mechanical key (Ypage 69).
The key is faulty.
XLock the vehicle with the mechanical key (Ypage 69).
XHave the key checked at aqualified specialist workshop.
The engine cannot be
started using the key.The on-board voltage is too low.
XSwitch off all non-essential consumers, such as interior lighting, and
try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 253).
or
XJump-start the vehicle (Ypage 262).
or
XConsult aqualified specialist workshop.
You have lost akey.XHave the key deactivated at aqualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
Key71
Opening and closing
Z

Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start.
The starter motor can be
heard.There isamalfunction in the fuel supply.
XTurn the key back to position 0in the ignition lock before attempting
to start the engine again.
XStart the engine again.
Please bear in mind that lengthy and frequent startin gattempt swill
drain the battery.
If the engine does not start after several attempts:
XConsult aqualified specialist workshop.
The engine does not
start.
The starter motor can be
heard. The reserve fuel
warning lamp is lit and
the fuel gage is at 0.The fuel tank has been run dry.
XRefuel the vehicle.
The engine does not
start.
The starter motor cannot
be heard.The on-board voltage is too low. The battery is too weak or discharged.
XJump-start the vehicle (Ypage 262).
If the engine cannot be jump-started, the starter motor is faulty.
XConsult aqualified specialist workshop.
The engine does not
start.
The starter motor cannot
be heard.The battery is discharged or faulty.
XCheck the battery for damage.
XCharge the battery (Ypage 253).
The engine is not running
smoothly and is misfir-
ing.There is amalfunction in the engine electronics or amechanical com-
ponent of the engine management system.
XOnly depress the accelerator pedal slightly.
Unburnt fuel may otherwise get into the catalytic converter and
damage it.
XHave the cause rectified immediately at aqualified specialist work-
shop.
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
ar isk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away.T here isarisk of an
accident.
Automatic transmission125
Driving and parking
Z

Display messages (vehicles withoutsteering wheel buttons)
Introduction
Important safet ynotes
GWARNING
If th einstrument cluster has failed or malfunctioned, you may no trecogniz efunction restriction s
in systems relevant to safety. The operatin gsafet yofyour vehicle may be impaired. There is arisk
of an accident.
Drive on carefully. Hav ethe vehicle checke dataqualified specialis tworkshop immediately.
The on-boar dcom pute ronlys hows messages or warnings from certain systems in th einstrument
cluster display. You should therefore mak esurey our vehicle is operatin gsafely at all times .Ifthe
operatin gsafet yofyour vehicle is impaired, stop th evehicle as soo naspossible, payin gattenti on
to road and traffic conditions. The nconsu ltaq ualified specialis tworkshop .
Display messages wit hgraphi csymbols are simplified in th eOperator's Manual and may diffe rfro m
th es ymbols in th edisplay. Awarnin gtones ounds wit hcertai ndisplay messages.
Please respon dinaccordance wit hthe display messages and follow th eadditional note sinthis
Operator's Manual.
You can hide low-priorit ydisplay messages usin gthe 3 butto nont heinstrumen tcluster. The
display messages are then stored in th emessag ememory. Rectify th ecause of adisplay mess
age
a

s soo nasp ossible.
High-priorit ydisplay messages canno tbehidden .These messages will continue to be shown in th e
display until their cause has bee neliminated.
Message memory
The on-boar dcom pute rstore scertai ndisplay messages in th emessag ememory. You can cal lup
th es tore ddisplay messages. Use th ebuttons in th einstrument cluster.
XPressÈto selec tthe messag ememory.
If there are display messages, th edisplay shows th enumber of saved messages.
If there are no display messages, th edisplay shows No Messages
.
XPress3to scroll forwards through th edisplay messages.
Afte rthe last saved display message, th edisplay again shows th emessag ememor ystart scree n
wit hthe number of saved messages.
Press Èto exit th edisplay messages and jump directl ytot he messag ememor ystart screen.
188Display message s(vehicles withou tsteering wheelbuttons)
On-board computera nd displays

immediately. Do not drive any further. You
should have all work involvingthe battery car-
ried out at aqualified specialist workshop.
Further information can be foundu nder "ABS"
(
Ypage 62) and under "ESP®"(Ypage 64).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignit ethe highly explo-
sive gases of abattery. There is arisk of an
explosion.
Before handlin gthe battery, touc hthe vehicle
body to remove any existin gelectrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started.
Always make sure that neither you nor the bat-
ter ya re electro statically charged. Electrostatic
charging results, for example, from:
Rwearings ynthetic clothing
Rfriction betwee nclothing and the seat
Rdraggingorp ushingthe battery across carpet
flooring or any other synthetic materials
Rrubbingt he battery with cloths or towels.
Comply with the followings afetyprecautions
and tak eprotective measuresw hen handling
batteries.
Risk of explosion.E xplosive oxyhy-
drogen is produced when batteries
are being charged. Only charge bat-
teries in well-ventilated areas.
Fire ,open flames and smoking are
therefore prohibited when working
on the battery. Avoid creating
sparks.
Batter yacid is caustic. Avoid con-
tac twith the skin ,eyes or clothing.
Wear acid-proof protective gloves.I f
skin or clothes are splashed with
acid, neutralize the splashes imme-
diately with soapy water or an acid
neutralizer, and the nclean the affec-
ted areas with water .Consult adoc-
tor if necessary.
Wear eye protection. When mixing
water and acid, the liquid can splash
int oy our eyes. Rinse acid splashes
to the eyes immediately with clean water and contac
tadoctor immedi-
ately.
Keep children at asafe distance.
Children are not able to assess the
danger sposed by batteries and
acid.
When handlin gbatteries, observe
the safetyp recautionsand special
protective measuresc ontained in
this Operator's Manual.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of the mwith
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to aqualified spe-
cialist workshop or aspecial
collection point for used bat-
teries.
Observe the followingn otes:
RRecharge the battery more frequently, if you:
-predominantly drive shortd istances
-predominantly drive at low outside temper-
atures
-leave the vehicle parked for alengthy
period
In order for the batteries to achiev etheir max-
imum possible service life, the ymust always
be sufficiently charged.
RConsult an authorized Mercedes-Ben zCom-
mercial Van Center if you wish to leave your
vehicle parked for along period of time.
RWhen you park the vehicle, remove the Smart-
Key if you do not require any electrical con-
sumers. The vehicle will the nuse very little
energy, thus conserving battery power.
RIf your vehicle requiresj ump-starting, or if you
wish to provide jump-startin gassistanc eto
another vehicle, only use the jump-starting
Battery249
Maintenance and care
Z

connection point in the engine compartment
(Ypage 262).
RHave the battery removed ataquali fied spe-
cialist workshop.
Installationl ocations
You rvehicle may be equipped with three bat-
teries, depending on the equipment version:
RStarter battery in the seatb aseoft he right-
hand front seat
RAuxiliary battery in the seatb aseoft he right-
hand front seat
RAdditiona lbattery in the seatb aseoft he left-
hand front seat
Disconnecting and removing
GWARNING
During the charging process ,abattery produ-
ces hydrogen gas. If ashort circuit occurs or
sparks are created, the hydrogen gasc an
ignite. There is ariskofane xplosion.
RMake sure that the positive terminal of a
connected battery doe snot come into con-
tact with vehicle parts.
RNeve rplace metalo bjects or toolsonab at-
tery.
RIt is important that yo uobserve the descri-
bed order of the battery terminal swhen
connecting and disconnecting abattery.
RWhe njump-starting, make sure that the
battery poles with identica lpolarity are
connected.
RIt is particularly important to observe the
described order whe nconnecting and dis-
connecting the jumper cables.
RNeve rconnect or disconnect the battery
terminal swhile the engine is running.
GWARNING
Batter yacidisc austic. There is ariskofi njury.
Avoidc ontact with skin, eyes or clothing. Do
not inhale any battery gases .Donot lean over
the battery.K eepc hildre nawayfrom batter-
ies. Wash away battery aci dimmediatel ywith
plenty of clean water and seekm edicalatten-
tion.
!You shoul dhavea llwork involving the bat-
tery carrie doutataq uali fied specialist work-
shop.
If, in exceptiona lcircumstances, yo uneed to
disconnect the battery yourself, please make
sure that:
RSecure the vehicle to prevent it from rolling
away.
RYou have switched off the engine and
removed the key.M akes uret he ignition is
switched off. Check to see that there are no indicator lamps lighting in the instrument
cluster. Electronic components such as the
alternator may otherwise be damaged.
RAfter the battery hasb eend isconnected,
the parking brake is automatically
engaged .You can then no longer move the
vehicle.
RFor vehicle switha utomatic transmission,
the transmission is locke dinposition P
afte rdisconnecting the battery.Y ou can
then no longer move the vehicle.
RYou have firs tremoved the negative termi-
nal and then the positive terminal .Never
mix up the terminal clamp disconnection/
connection order and never mix up the ter-
mina lclamps. The vehicle's electronics
may otherwise be damaged.
The battery and the cover of the positive ter-
mina lclamp mus tbeinstalled securel yduring
operation.
Seatb ase( example: right-hand front seat)
The following description on disconnecting and
removing the battery is based upon the example
of the starter battery in the seatb aseoft he
driver' sseat. The additiona lbattery is discon-
nected and removed in the sam ewayas the
250Battery
Maintenancea nd care

starter battery. The auxiliary battery is located in
the seat base of the left-hand front seat.
XSwitch off all electrical consumers.
XSwitch off the engine and remove the Smart-
Key from the ignition lock.
XOpen the front door on the right-hand side.
iTo disconnect or remove the additional bat-
tery, open the left-hand front door. The auxil-
iary battery is located in the seat base of the
left-hand front seat.
XPress both latching springs :down and
remove cover ;upwards from the seat base.
XRemove cover ;by pulling upwards at an
angle from the seat base.
Open seat base (example: right-hand front seat)
XRemove screws Afrom holder B.
XRemove holder B.
XRemove breather hose ?from the top of the
battery.
XPull the battery out of the seat base until the
negative clamp can be released and removed.
XDisconnect the negative clamp from negative
terminal =.
XRemove the negative clamp in such away that
the battery cable terminal no longer touches
negative terminal =.
Example: starter battery
XRemove the battery from the seat base and
place it on the door sill panel as shown. If
necessary, hold the battery by handles E.
XRemove the positive clamp cover from posi-
tive terminalC.
XLoosen positive clamp Don positive terminal
C.
XRemove positive clamp Din such away that
the battery cable terminal no longer touches
positive terminal C.
XLift the battery from the door sill panel by
handlesE.
Reconnecting and installing
GWARNING
During the charging process, abattery produ-
ces hydrogen gas. If ashort circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is arisk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
RNever place metal objects or tools on abat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting abattery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
Battery251
Maintenance and care
Z

RIt is particularly important to observe the
describedorder when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals whil ethe engine is running.
!Alway sconnect the battery in the order
describedb elow. Never mix up the terminal
clamp disconnection/connection order and
never mix up the terminal clamps. You may
otherwise damage the vehicle electronics.
Alway sobserve the prescribedp ositive ter-
minal installation positionw hen doing so.
Otherwise ,the positive clamp may come into
contact with vehicle parts. In this case there is
ar isk that the vehicle may short-circuit and
catch fire.
The following descriptiononc onnecting and
installing the battery is base dupon the example
of the starter battery in the seat base of the
right-hand front seat. The additional battery is
connected and installe dinthe same way as the
starter battery. The auxiliary battery is located in
the seat base of the left-hand front seat.
Example: starter battery
XPlace the battery on the door sill panel as
shown and secure with handles =if neces-
sary.
XConnect positive clamp ;to positive termi-
nal :.A lwaysobserve the positive terminal
installation positions hown when doing so.
The positive leadm ust be routed parallel to
the side of the battery housing in the connec-
tion area.
XPlace the positive clamp cover on positive
terminal :.
XFold both handles =down onto the battery.
XPush the battery into the seat base until the
negative terminal can be connected.
XConnect the negative clamp to negative ter-
minal ?.
XPush the battery into the seat base as far as it
wil lgo.
Open seat base with installe dbattery (example:
right-hand front seat)
XPush breather hose Aonto the battery con-
nection at the top.
XGuide holder Cover the lowers ide of the
battery housing and the threads for screws
B.
XScrew on holder Cwith screws B.
The battery is secured to prevent slipping.
Seat base (example: right-hand front seat)
XInsert cover Edown in front of the battery
compartment into the seat base and close it.
Latching springs Dof cover Eshould
engage audibly.
Carry out the following work after connecting
the battery:
XRese tthe side window (Ypage 81).
XRese tthe electric sliding doors (Ypage 77).
252Battery
Maintenancea nd care