maintenance MERCEDES-BENZ METRIS 2017 MY17 Operator’s Manual

Always use the hands-free system for telephon-
ing while driving. Only use the telephone if road
traffic conditions permit. If this is not the case,
pull over to a safe location before using the tele-
phone.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 fee t(approximately 14 m)
every second.
Drive sensibly – save fuel
In order to save fuel, observe the following tips:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriers when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in moun-
tainous terrain.
Overrun cutoff
If you are in overrun mode and take your foot off
the accelerator pedal, the fuel supply is cut off
when the engine speed is out of the idle speed
control range.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. Any work on the
engine should therefore be carried out by quali-
fied and authorized Mercedes-Benz technicians.
The engine settings must not be changed under
any circumstances. In addition, all specific
maintenance work must be carried out at regu-
lar intervals and in accordance with the service
requirements of the dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must be aware of the maxi-
mum design speed of the vehicle and the maxi- mum permissible speed based on the tires (tire
and tire pressure). In particular, also observe the tire approval regulations for each country.
You must not exceed the speed limit for the tires
indicated by the speed rating. The speed rating
is stated in the tire tables (
Ypage 300).
You can permanently limit the permissible max-
imum speed of your vehicle, e.g. for driving on
winter tires.
136Driving tips
Driving and parking

A trailer which is incorrectly coupled to the tow-
ing vehicle could break away. A correctly cou-
pled trailer must be positioned horizontally
behind the towing vehicle.
Ensure that the following weights are not excee-
ded:
Rthe permissible noseweight
Rthe permissible trailer load
Rthe permissible rear axle load of the towing
vehicle
Rthe maximum permissible gross vehicle
weight of both the towing vehicle and the
trailer
Rthe maximum permissible gross weight of
vehicle/trailer combination
The applicable permissible values that may not
be exceeded can be found:
Rin your vehicle documents
Ron the type plates for the trailer tow hitch
Ron the type plates for the trailer
Ron the vehicle identification plate
(Ypage 303).
Where the values differ, the lowest is valid.
You will find the values approved by the manu-
facturer on the vehicle identification plates and
those for the towing vehicle in the "Technical
data" section (
Ypage 314).
Your vehicle behaves differently with a trailer
than without one.
The vehicle/trailer combination:
Ris heavier
Ris restricted in its acceleration and gradient-
climbing capab ility
Rhas an increased braking distance
Ris more susceptible to strong crosswinds
Rrequires more sensitive steering
Rhas a larger turning circle
This may impair the handling characteristics.
When towing a trailer, always adjust your speed
to suit the road and weather conditions. Drive
carefully. Maintain a safe distance.
If you require any further explanation regarding
the information contained in the Operating
Instructions, please contact a Mercedes-Benz
Commercial Van Center.
General notes
RObserve the legally permitted maximum
speed for vehicle/trailer combinations in the
relevant country, state or Canadian province. Before beginning the journey, check the trail-
er's documents for the maximum permitted
speed of your trailer.
This reduces the risk of accidents.
RInstall only an approved trailer coupling on
your vehicle. Only use a ball coupling for your Metris trailer tow hitch if it has been approved
for your vehicle. More information on the
availability, mounting and installation of the
trailer electrics is available at any qualified
specialist workshop.
RThe trailer coupling is one of the most impor-
tant vehicle parts with regard to road safety.
Observe the notes on operation, care and
maintenance of the trailer tow hitch (see the
manufacturer's operating instructions).
RThe bumpers of your vehicle are not suitable
for installing detachable trailer couplings.
RDo not attach rented trailer tow hitches or
other detachable trailer tow hitches to the
bumper.
RMinimize the risk of damage to the ball cou-
pling. If you do not require the ball coupling,
remove it from the ball coupling recess.
You will find weight information under "Te
chni-
cal data" (Ypage 314).
The height of the ball neck changes according to
the load on the vehicle. If this is case, use a
trailer with a height-adjustable trailer drawbar.
Driving tips
The maximum permissible speed for vehicle/
trailer combination depends on the type of
trailer. Before beginning the journey, check the
trailer's documents for the maximum permitted
speed of your trailer. Observe the legally per-
mitted maximum speed in the relevant country,
state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to when driving without a trailer and it will con-
sume more fuel.
On long and steep downhill gradients, select a
lower gear.
iThis also applies if cruise control is activa-
ted.
164Towing a trailer
Driving an d parking

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Engine compartment
Hood
Important safety notes
GWARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The ignition system operates with a high volt- age. If you touch the live components, you
could receive an electric shock. There is an
increased risk of injury.
Never touch components of the ignition sys-
tem if:
Rthe engine is running or being started
Rthe key is in radio position or drive position
in the ignition lock
The live components of the ignition system are,
for example:
Rignition coils
Rspark plug connectors
Rdiagnostic sockets
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
If you have to carry out work in the engine com-
partment, only touch the following components:
Rhood
Roil dipstick
Rengine oil filler neck cap
Rwasher fluid reservoir cap
Rcoolant expansion tank cap
250Engine compartment
Maintenance and care

Opening the hood
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
!Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood.
Observe the safety notes when you open the
hood.
XStop your vehicle as far away from traffic as
possible on level ground.
XSwitch off the engine.
XSecure the vehicle to prevent it from rolling
away (Ypage 133).
XPull release handle :on the hood.
The hood is released.
XReach into the gap and push lever ;on the
hood catch to the left.
XRaise the hood and hold it in that position.
XPull support strut ?out of retainer =and
guide it up in the direction of the arrow.
XLower the hood in such a way that support
strut ?glides into recess Aand the hood
engages.
Closing the hood
GWARNING
Cloths or other flammable materials left in the
engine compartment can ignite if they come
into contact with the exhaust system or parts
of the engine that heat up. There is a risk of
fire. After carrying out maintenance work,
make sure that no extraneous flammable
material is left in the engine compartment or
on the exhaust system.
!Do not use your hands to push the hood
down. You could damage it otherwise.
Engine compartment251
Maintenance and care
Z

XHold support strut?and lift the hood
slightly.
XGuide support strut ?towards retainer =
and apply slight pressure to make it engage.
XLower the hood and allow it to fall with
momentum from a height of approximately
1 ft (30 cm).
The hood locks audibly.
XCheck that the hood is correctly locked.
If the hood can be raised slightly, it is not
properly engaged. If the hood is not correctly
engaged, open the hood again. Let the hood
fall with a little more momentum.
Overview of the engine compartment
Engine compartment (example)
:
Engine oil filler neck cap (Ypage 252)
;Brake fluid reservoir cap (Ypage 255)
=Coolant expansion tank cap (Ypage 253)
?Washer fluid reservoir cap (Ypage 256)
Regularly check the fluid level and the assembly
for leaks. If you detect fluid loss, e.g. oil stains
on the vehicle parking space, consult a qualified
specialist workshop immediately.
Engine oil
General notes
!Engine oil gets dirty in the course of opera-
tion and its quality and volume are gradually
diminished. Regularly check the oil level, and
top up or have it replaced as needed.
Observe the information on approved engine
oils and oil consumption under "Service prod-
ucts and capacities" (
Ypage 307). You can check the oil level in the engine:
Rwith the oil dipstick
Checking the oil level using the oil dip-
stick
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
Oil dipstick and engine oil filler neck
Only check the oil level when the engine is at
normal operating temperature.
XStop your vehicle as far away from traffic as
possible on level ground.
XSecure the vehicle to prevent it from rolling
away.
XSwitch off the engine.
XWait for five minutes.
252Engine compartment
Maintenance and care

XOpen the hood (Ypage 251).
XPull out oil dipstick:.
XWipe oil dipstick:using a lint-free cloth.
XInsert oil dipstick :back into the guide tube
as far as it will go and remove it again.
If the level is between MIN mark =and MAX
mark ;, the oil level is adequate.
XIf the oil level has dropped to or below mini-
mum mark =, open cap ?and add engine oil
(
Ypage 253).
The difference in quantity between marks ;
and =is approximately 2 US quarts (2 liters).
XClose the hood.
Adding engine oil
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
!Do not use any additives in the engine oil.
This could damage the engine.
Engine oil filler neck (example)
Observe the information regarding approved
motor oil under "Service products and capaci-
ties" (
Ypage 307).
XOpen the hood (Ypage 251).
XUnscrew and remove cap :.
XAdd engine oil.
XReplace cap:on the filler neck and tighten.
When doing so, make sure that the cap
engages correctly.
XCheck the oil level with the oil dipstick
(Ypage 252).
XClose the hood.
Coolant
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
Engine compartment253
Maintenance and care
Z

containers. Always keep service products outof the reach of children.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
Coolant contains glycol and is therefore poison-
ous. Also observe the safety notes under "Ser-
vice products and capacities" (
Ypage 304).
GWARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Slowly
open the cap to relieve pressure.
Only check the coolant level and/or fill the cool-
ant if the vehicle is on a level surface and the
engine has cooled down. The coolant tempera-
ture must be below 122 ‡ (50 †).
!Check the engine cooling and heating sys-
tem regularly for leaks.
If a large quantity of coolant is lost, have the
cause traced and rectified at a qualified spe-
cialist workshop.
GWARNING
If antifreeze comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Let the engine cool down before you add anti-
freeze. Make sure that antifreeze is not spilled
next to the filler neck. Thoroughly clean the
antifreeze from components before starting
the engine.
!Take care not to spill any coolant on painted
surfaces. You could otherwise damage the
paintwork.
Example: cap and coolant expansion tankChecking the coolant level
XStop your vehicle as far away from traffic as
possible on level ground.
XSwitch off the engine.
XSecure the vehicle to prevent it from rolling
away.
XOpen the hood (Ypage 251).
XAllow the engine to cool down.
XUnscrew cap :slowly about half a turn coun-
ter-clockwise and allow excess pressure to
escape.
XTurn cap :further and remove it from cool-
ant expansion tank ;.
XCheck the coolant level.
If the coolant is up to marker bar =in the
filler neck when cold, there is a sufficient
amount of coolant in coolant expansion
tank ;.
If the coolant is approximately 0.59 in
(1.5 cm) above marker bar =in the filler neck
when warm, there is a sufficient amount of
coolant in coolant expansion tank ;.
254Engine compartment
Maintenance and care

Adding coolant
XIfthe coolant drops under marker bar=in
the filler neck, add coolant.
Observe the information on the correct cool-
ant mixture rat ioand the required water qual-
ity under "Service products and capacities"
(
Ypage 309). To prevent damage to the
engine co oling system, use only appr oved
corrosion inh ibitor/antifreeze that co mplies
wit h the Mercedes-Benz Specifications for
Service Products.
XReplac e cap:and tighten ina clock wise
dire ction.
XStart the engine.
XSet the temperature inthe veh icleinterior to
the maximum output on the air-conditioning
system control panel.
XAfter approximate lyfive minutes, switch off
the engine again and allow itto cool down.
XCheck the coolant level again and add coolant
ifnecessary.
XClose the hood.
Brake fluid
GWAR NING
Service products may be poisonous and haz-
ardous to health. There isa risk of injury.
Comp ly with instructions on the use, storage
and dispo sal of service products on the labels
of the respective original containers. Always
store service products sealed intheir original
containers. Always keep service products out
of the reach of ch ildren.
GWAR NING
Opening the hood when the engine isover-
heated or when there isa fire inthe engine
compartment could expose you to hot gases
or other service products. There isa risk of
injury.
Let an overheated engine cool downbefore
opening the hood. Ifthere isa fire inthe
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool downand
touch only the components describe d in the
foll owin g.
Brake fluid is hazardous to health. Also observe the safety notes under "Service products and
capacities" (
Ypage 304).
GWARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. Ifthe boilin g point of the brake
fluid is too low,vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
!If the brake fluid level in the brake fluid res-
ervoir has fallen to the MIN mark or below,
check the brake system immediately for
leaks. Also check the thickness of the brake
linings. Visit a qualified specialist workshop
immediately.
Do not add brake fluid. This does not correct
the malfunction.
!Brake fluid corrodes paint, plastic and rub-
ber. Ifpaint, plastic or rubber has come into
contact with brake fluid, rinse with water
immediately.
Have the brake fluid renewed every two years at a qualified specialist workshop. Observe the
information regarding brake fluid in the "Service
products and capacities" section (
Ypage 309).
Engine compartment255
Maintenance and care
Z

Check the brake fluid level regularly, e.g. weekly
or when refueling.
Checking the brake fluid level
XStop your veh icleas far away from traff icas
possible on level ground.
XSwitch off the engine.
XSecure the veh icleto prevent itfrom rolling
away.
XOpen the hood (Ypage 251).
XCheck the brake fluid leve l.
The brake fluid level isadequate ifthe level is
between the MIN mark and MAX mark on
brake fluid reservoir :.
XClose the hood.
Washer fluid
GWARNING
Opening the hood when the engine isover-
heated or when there isa fire inthe engine
compartment could expose you to hot gases
or other service products. There isa risk of
injury.
Let an overheated engine cool downbefore
opening the hood. Ifthere isa fire inthe
engine compartment, keep the hood closed
and contact the fire department.
GWAR NING
Certain components inthe engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working inthe engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components describe d in the
following.
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There isa risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
!Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or MB WinterFit. Unsuitable washer fluid could dam-
age the plastic lenses of the headlamps.
Example :washe rfluid reservoir
Add wind shield washer concentrate to the
washer fluid all year round. Observe the infor-
mation regarding washer fluid under "Service
Products and Capacities" (
Ypage 311).
Adding washer fluid
XMix the washer fluid to the appropriate mixing
rat io in a container beforehand.
XOpen the hood (Ypage 251).
XPull cap :on the washer fluid reservoir
upwards at the tab.
XAdd the premixed washer fluid.
XPress cap :onto the filler neck until it
engages audibly.
XClose the hood.
256Engine compartment
Maintenance and care

Maintenance
General notes
HEnvironmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
responsible manner. Comply with the instruc-
tions for use of the care products.
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before carrying out maintenance measures and
repairs, you must read the following documents
relating to maintenance measures and repairs:
Rrelevant sections of the technical documen-
tation such as the Operator's Manual and
workshop information
Rlegal stipulations such as work safety regula-
tions and accident prevention regulations
While working under the vehicle, you must
secure the vehicle on jack stands with sufficient load capacity.
Never use a vehicle jack instead of stands. The
jack is designed only to raise the vehicle for a
short time when changing a wheel. It is not
suited for performing maintenance work under
the vehicle.
Please also refer to the notes about qualified
specialist workshops (
Ypage 31).
The scope and regularity of the inspection and
maintenance work primarily depend on the
often diverse operating conditions. Specialist
knowledge beyond the scope of this Operator's
Manual is required when carrying out testing
and maintenance work. This work should only be
carried out by trained staff.
The vehicle Maintenance Booklet describes the scope and frequency of maintenance work and
contains additional notes on the Limited War-
ranty. You will find information about service
products approved by Mercede s-Benz a
ndcapacities under "Service products and capaci-
ties" (
Ypage 304)
Maintenance services must be carried out in
accordance with the provisions and recommen- dations in the Maintenance Booklet. Not doing
so could void the warranty claim and lead to
refusal of goodwill gestures after the manufac-
turer has submitted a damage report.
Observe the information under "Mercedes-Benz
genuine parts" (
Ypage 33).
Service interval display
General notes
The service interval display informs you of the
next service due date. Information on the type of
service and service intervals can be found in the
Maintenance Booklet.
iThe service interval display does not provide
information about the engine oil level. The
service interval display should therefore not
be confused with the engine oil level display.
For example, the display shows one of the fol-
lowing service messages for a few seconds:
RService A in .. days
RService A Dueor Service A Due
RServ. A Exceed. by .. Days
Then either the remaining time or distance until
the next service due date is displayed. If the
service due date has been exceeded, the
elapsed time or distance traveled after the over-
due service date is shown. The letter in the dis-
play message indicates which service is due. A
stands for a minor service andBfor a major ser-
vice.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Commercial Van Center,
will reset the service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
The prescribed service interval is based on nor- mal vehicle use. Service work will need to be
performed more frequently than prescribed if
the vehicle is operated under more arduous con-
ditions or with higher loads. Such arduous con-
ditions include:
Rregular city driving with frequent intermediate
stops
Rdriving predominantly short distances
Maintenance257
Maintenance and care
Z