MERCEDES-BENZ METRIS 2020 MY20 Operator’s Manual

Capacities
!
Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
Oil change including oil filter Engine oil
Approx. 2 US gal
(7.75 l )Additives
!
Do not use any additives in the engine oil.
This could damage the engine.
Engine oil viscosity !
If the SAE class of the engine oil used does
not cover the outside temperature range in
which your vehicle is traveling, you must
change the engine oil in good time, in partic-
ular before the cold season commences.
Using an engine oil that does not have ade-
quate temperature characteristics can lead
to engine damage.
The temperature range information of the
SAE classification always refers to that of
fresh oil. The temperature characteristics of
the engine oil may deteriorate significantly
as a result of aging during vehicle operation,
especially at low outside temperatures.
Therefore, have the engine oil changed
before the cold season commences. Use an
approved engine oil of the specified SAE
class. Engine oil SAE classification
Viscosity indicates the flow characteristics of a
fluid. If an engine oil has a high viscosity, this
means that it is thick; a low viscosity means
that it is thin. Depending on the respective outside tempera-
tures, select an engine oil according to SAE
classification (viscosity). The viscosity class of
the engine oil can have an influence on the
fuel consumption. The table displays the SAE
classification to be used. The low temperature
characteristics of engine oils can noticeably
deteriorate during operation, e.g. from aging,
soot and fuel accretion. For this reason, regu-
lar oil changes using an approved engine oil
from the suitable SAE classification are
urgently recommended.
Oil change Oil change intervals depend on the vehicle's
operating conditions and the quality of the
engine oil used. The on-board computer auto-
matically shows the date for the next oil
change as an event message in the display.
Mercedes-Benz recommends having the oil
changed at a qualified specialist workshop.
Information about oil consumption Depending on the driving style, the vehicle
consumes a maximum of 1.0 US qt

(1.0 l) of
engine oil over a distance of 620 miles
(1,000 km).
Oil consumption may be higher if:
R The vehicle is new.
R You mainly operate the vehicle under ardu-
ous operating conditions.
R You frequently drive at high engine speeds.
Regular maintenance is one of the precondi-
tions for moderate rates of consumption.
You can only estimate the oil consumption
after you have driven a considerable distance.
Check the engine oil level on a regular basis,
e.g. weekly or each time you refuel
( Y page 252). Service products and capacities
309
Technical data Z

Transmission oil
Automatic transmission Operating fluid: automatic transmission
fluid Product name/number Maintenance
interval Mobil ATF 134 FE
Valvoline ATF Pro 236.15
MB Sheet No. 236.15 —
More information can be obtained at any quali-
fied specialist workshop.
Rear axle Operating fluid: transmission oil
Product name/number Maintenance
interval Mobilube FE 75W-85
Mobilube FE Plus NG
75W-85
MB Sheet No. 235.7 —
More information can be obtained at any quali-
fied specialist workshop.
Brake fluid
G
WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the
brake fluid is too low, vapor pockets may
form in the brake system when the brakes
are applied hard. This would impair braking
efficiency. There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
! Brake fluid corrodes paint, plastic and rub-
ber. If paint, plastic or rubber has come into
contact with brake fluid, rinse with water
immediately.
When handling, storing and disposing of brake
fluid, please observe the relevant regulations and the important safety notes for service
products (Y page
305).
Over a period of time, the brake fluid absorbs
moisture from the air. This reduces its boiling
point.
Have the brake fluid replaced at specified
intervals by a qualified specialist workshop.
i There is usually a notice in the engine
compartment to remind you when the next
brake fluid change is due.
Use only approved brake fluids that comply
with the Mercedes-Benz Specifications for Ser-
vice Products. Always check for the identifica-
tion DOT 4 plus.
Information about approved brake fluids can
be obtained:
R on the Internet at
http://bevo.mercedes-benz.com. Coolant
Important safety notes G
WARNING
If antifreeze comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Let the engine cool down before you add
antifreeze. Make sure that antifreeze is not
spilled next to the filler neck. Thoroughly
clean the antifreeze from components
before starting the engine.
! Take care not to spill any coolant on pain-
ted surfaces. You could otherwise damage
the paintwork.
When handling, storing and disposing of cool-
ant and antifreeze, please observe the relevant
regulations and the important safety notes for
operating fluids

(Y page 305).
Coolant additive with corrosion and
antifreeze protection !
Use only approved antifreeze/corrosion
inhibitor that complies with MB Specifica-
tion for Service Products, Sheet Number
325. Using other, non-approved antifreeze/
corrosion inhibitors may cause damage to 310
Service products and capacities
Technical data

the coolant system and reduce the engine's
service life.
The coolant is a mixture of water and anti-
freeze and corrosion inhibitor. It performs the
following tasks:
R Anti-corrosion protection
R Antifreeze protection
R Raises the boiling point
When the vehicle is first delivered, it is filled
with a coolant mixture that ensures adequate
antifreeze/corrosion protection. Coolant must
remain in the engine cooling system all year
round to ensure anti-corrosion protection and
a higher boiling point, even in countries with
high outside temperatures.
Check the antifreeze/corrosion inhibitor con-
centration in the coolant every six months.
The percentage of corrosion inhibitor/anti-
freeze additive in the engine cooling system
should:
R be at least
50%. This way, the engine cooling
system is protected against freezing down
to approximately -35 ‡ (-37 †).
R not exceed 55% (antifreeze protection down
to -49 ‡ [-45 †]). Otherwise, heat will not
be dissipated as effectively.
Mercedes-Benz recommends an antifreeze and
corrosion inhibitor that meets the require-
ments in the Mercedes-Benz Specifications for
Service Products Sheet Number 325.
More information can be obtained at any quali-
fied specialist workshop.
Operating fluid: coolant Product name/number
Zerex G40-91, The Valvoline Company
MB Sheet No. 325.5
Maintenance interval
Have the coolant replaced at specified inter-
vals by a qualified specialist workshop.
Capacities Engine cooling system
Coolant
Approx. 11 US qt
(10.4 l
) Climate control system refrigerants
Important safety notes The climate control system of your vehicle is
filled with the refrigerant R ‑134a.
The warning label for the refrigerant being
used can be found on the radiator cross mem-
ber.
! Only the refrigerant R‑134a and the PAG
oil approved by Mercedes-Benz may be
used. The approved PAG oil may not be
mixed with any other PAG oil that is not
approved for R-134a refrigerant. Otherwise,
the climate control system may be dam-
aged.
Maintenance work such as adding refrigerant
or replacing components may only be carried
out by a qualified specialist workshop. All
applicable regulations thereto and the SAE
standard J639 must be adhered to.
All work on the climate control system should
always be carried out at qualified specialist
workshop.
Refrigerant warning label Refrigerant warning label (example)
: Warning symbols
; Refrigerant capacity
= Applicable standards
? Part number PAG oil
A Type of refrigerant
The symbol : refers to:
R possible dangers
R the implementation of maintenance work at
a qualified specialist workshop Service products and capacities
311
Technical data Z

Capacities
Front-compartment
air-conditioning
system Capacity
Refrigerant
21.2 oz
(600 g) PAG oil
2.8 oz
( 79 g) Rear-compartment
air-conditioning
system Capacity
Refrigerant
33.5 oz
(950 g) PAG oil
4.9 oz
(139 g) Washer fluid
Important safety notes G
WARNING
Windshield washer concentrate is highly
flammable. If windshield washer concentrate
gets onto hot components of the engine or
the exhaust system, it can ignite. There is a
risk of fire and injury.
Make sure that windshield washer concen-
trate is not spilled in the vicinity of the filler
neck.
! Only use washer fluid which is suitable for
lamp lenses, e.g. MB SummerFit or MB Win-
terFit. Unsuitable washer fluid may damage
the lamp lenses of the headlamps.
When handling washer fluid, observe the
important safety notes on service products
(Y page

305).
Mixing ratio Add windshield washer concentrate to the
washer fluid all year round. Adapt the mixing
ratio to the ambient temperature. At temperatures above freezing:
X Fill up the washer fluid reservoir with a mix-
ture of water and windshield washer con-
centrate, e.g. Summerwash to prevent
smearing.
At temperatures below freezing:
X Fill up the washer fluid reservoir with a mix-
ture of water and windshield washer con-
centrate, e.g. Winterwash if there is a dan-
ger of frost.
This prevents washer fluid from freezing on
the windshield.
Capacities Windshield washer system with/without
heating
Washer fluid reser-
voir Washer fluid
Unheated Approx. 3.7 US qt
(3.5 l) Heated Approx. 6.3 US qt
(6.0 l) Vehicle data
General notes
The following section contains important tech-
nical data for your vehicle. Additional vehicle-
specific and equipment-dependent technical
data, such as vehicle weights, can be found in
your vehicle registration papers. 312
Vehicle data
Technical data

Dimensions
Vehicle with tailgate
Vehicle with rear-end doors
The dimensions specified vary according to:
R Tires
R Load
R Condition of the suspension
R Optional equipment Model Cargo Van
Opening height of
the tailgate :
86.0 in (2185 mm)
Opening range of the
tailgate ;
41.2 in (1047 mm)
Opening range of the
rear-end doors
= 33.4 in (849 mm)
Load width
50.0 in (1270 mm)
Max. load width
66.3 in (1685 mm)
Load height
53.8 in (1367 mm)
Vehicle length
202.4 in
(5140 mm ) Model Cargo Van
Vehicle width
Including exterior mir-
rors
Excluding exterior mir-
rors

88.3 in

(2244 mm)
75.9 in (1928 mm) Wheelbase
126.0 in
(3200 mm
) Model Passenger Vans
Opening height of
the tailgate :
84.6 in (2150 mm)
Opening range of the
tailgate ;
41.2 in (1047 mm)
Opening range of the
rear-end doors
= 33.4 in (849 mm)
Load width
47.4 in (1205 mm)
Max. load width
61.1 in (1552 mm)
Load height
52.2 in (1326 mm)
Vehicle length
202.4 in
(5140 mm
) Vehicle width
Including exterior mir-
rors
Excluding exterior mir-
rors

88.3 in

(2244 mm)
75.9 in (1928 mm) Wheelbase
126.0 in
(3200 mm
) Cargo tie-down points and carrier
systems
Cargo tie-down points General notes
! Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the
maximum loading capacity of the weakest
cargo tie-down point into account. Vehicle data
313
Technical data Z

If you brake hard, for example, the forces
acting could be up to several times the
weight force of the load. Always use multi-
ple cargo tie-down points in order to distrib-
ute the force absorption. Load the ancho-
rages evenly.
You will find additional information about
cargo tie-down points and cargo tie-down rings
in the "Securing loads" section
(Y page 244).
Cargo tie-down rings
The maximum tensile load of the cargo tie-
down rings is: Cargo tie-down
rings Permissible nomi-
nal tensile load Passenger Vans 786.5 lbf
(350 daN) Cargo Van 1124.0 lbf
(500 daN) Guide/load rails
The maximum tensile load for the cargo tie-
down points on a guide/load rail is: Cargo tie-down
point Permissible nomi-
nal tensile load Guide rail 786.5 lbf
(350 daN) Load rails on cargo
compartment floor 1124.0 lbf
(500 daN) Load rail on sidewall 225.0 lbf
(100 daN) The values specified apply only to loads placed
on the cargo compartment floor if:
R the load is secured to two cargo tie-down
points on the rail and
R the distance to the nearest load-securing
point on the same rail is approximately

3 ft
(1 m) Maximum roof load G
WARNING
If you use openings in the bodywork or
detachable parts as steps, you could:
R slip and/or fall
R damage the vehicle and cause yourself to
fall.
There is a risk of injury.
Always use secure climbing aids, e.g. a suit-
able ladder.
! Do not use the lower sliding door guide
(carriage) as a step. Otherwise, you could
damage the paneling and/or the sliding
door mechanism. G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the usual driving
characteristics, as well as steering and brak-
ing, change. The vehicle tilts more severely
when cornering and may react more slug-
gishly to steering input.
If you exceed the maximum roof load, the
driving characteristics, as well as the steer-
ing and braking, will be greatly impaired.
There is a risk of an accident.
Adjust your driving style and never exceed
the maximum roof load.
! The weight of any load carried on the roof,
including the roof carrier, must not exceed
the maximum permissible roof load.
The roof carrier supports must be mounted
at equal distances.
Install rail carriers in front of and behind the
middle prop.
! For safety reasons, only use roof carriers
that have been tested and approved for
Mercedes-Benz. This will help avoid damage. Maximum roof load
330 lbs (150 kg)
with at least three
pairs of support
points
The data is valid for a load distributed evenly
over the entire roof area. 314
Vehicle data
Technical data

Reduce the load on shorter roof carriers pro-
portionately. The maximum load per pair of
roof carrier supports is
110 lbs (50 kg). The
maximum load of a rail carrier bar is 220 lbs
(100 kg).
Loading guidelines and other information con-
cerning load distribution and load securing can
be found in the "Transporting" section
(Y page 242). Trailer tow hitch
General notes Mercedes-Benz recommends having a trailer
tow hitch retrofitted at an authorized
Mercedes-Benz Van Dealer.
Use only a trailer tow hitch that has been tes-
ted and approved specially for your vehicle by
the distributor named on the inside of the
front cover. Only use a ball coupling for your
Metris trailer tow hitch if it has been approved
for your vehicle. You can also find information
on the permitted dimensions of the ball cou-
pling on the identification plate of the trailer
tow hitch.
You can obtain advice from a qualified special-
ist workshop. Also observe the information on
towing a trailer in the "Driving and parking"
section (Y page

168).
Trailer loads Make sure that you adhere to the local legal
requirements for trailer loads.
The permissible weights and loads which can-
not be exceeded can also be found:
R in your vehicle documents and
R on the identification plates of the trailer
hitch, the trailer and the vehicle
(Y page

304)
You will find the basic values approved by the
manufacturer in the following table. If the val-
ues differ, the lowest value applies.
Make sure that you adhere to the weight
restrictions by having the weight checked on a
calibrated weighbridge. Permissible gross
weight GVWR
6614 lbs (3000 kg)
Gross front axle
load GAWR (FA)
3307 lbs (1500 kg)
Gross rear axle
load GAWR (RA)
3307 lbs (1500 kg)
Maximum permis-
sible gross weight
of vehicle/trailer
combination
3

GCWR 11614 lbs (5268 kg)
Trailer load,
braked
4
GTW 5000 lbs (2268 kg)
Maximum permis-
sible nose weight
TWR
500 lbs (227 kg)
3
Maximum permissible gross weight of the vehicle and trailer.
4 Maximum permissible gross trailer weight, for trailers with independent braking system. Vehicle data
315
Technical data Z

316

Publication details
Internet
Further information about Mercedes-Benz
vehicles and about Daimler AG can be found
on the following websites:
http://www.mercedes-benz.com
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca
(Canada only)Documentation team
For USA and Canada:
Should you have any questions or suggestions
regarding these Operating Instructions, you
can reach the technical documentation team
at the address listed on the inside cover page.
© Mercedes-Benz USA, LLC
© Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes-Benz
Canada, Inc. are Daimler enterprises.
Not to be reprinted, translated or otherwise
reproduced, in whole or in part, without writ-
ten permission. Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
As at 19.03.2019

Order no. T447 0056 13Part no. 447 584 45 04Edition 07-19É4475844504lËÍ
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