lock MERCEDES-BENZ METRIS 2020 MY20 Operator’s Manual
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Page 67 of 320
running from the belt outlet to the belt guide
of the child restraint system. The shoulder belt
strap must be routed forward and down from
the vehicle belt outlet. Adjust the belt outlet
and co-driver's seat as required.
Always comply with the manufacturer's instal-
lation and operating instructions for the child
restraint system. Override feature/child-proof locks
Important safety notes G
WARNING
If children are traveling in the vehicle, they
could in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck by oncoming traffic.
R operate vehicle equipment and become
trapped.
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in
the vehicle. When leaving the vehicle,
always take the key with you and lock the
vehicle. Never leave children unattended in
the vehicle.
Child-proof lock/override feature for:
R Sliding doors ( Y page
66)G
WARNING
If children are left unsupervised in the vehi-
cle, they could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck by oncoming traffic.
R operate vehicle equipment and become
trapped, for example.
In addition, children could set the vehicle in
motion, for example, if they:
R release the parking brake.
R change the transmission position.
R start the vehicle. There is a risk of accident and injury.
Never leave children unsupervised in the
vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Keep the SmartKey out of the reach of chil-
dren.
G
WARNING
If persons, particularly children are subjec-
ted to prolonged exposure to extreme heat
or cold, there is a risk of injury, possibly
even fatal. Never leave children unattended
in the vehicle. G
WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight.
Protect it with a blanket, for example. If the
child restraint system has been exposed to
direct sunlight, let it cool down before secur-
ing the child in it. Never leave children unat-
tended in the vehicle. Children in the vehicle
65
Safety Z
Page 68 of 320
Child-proof lock for sliding door
Sliding door (example: left side of the vehicle)
: Child safety bolt
2 Sliding door released
3 Sliding door secured – then make sure
that the child-proof locks are working
properly.
You can secure each sliding door individually
with the child-proof locks on the sliding doors.
A secured sliding door cannot be opened from
inside the vehicle. When the vehicle is
unlocked, the sliding door can be opened from
the outside. If the electric sliding door is
secured, only the sliding door rear controls are
deactivated. If the electric sliding door is
unlocked, you can open the electric sliding
door using the corresponding Å or Æ
sliding door button in the center console
(Y page
79). Pets in the vehicle
G
WARNING
If you leave animals unsupervised or unse-
cured in the vehicle, they may press buttons
or switches, for instance.
In this way, animals may:
R activate vehicle equipment and become
trapped, for example
R switch systems on or off and thereby
endanger other road users
Furthermore, unsecured animals may be
flung around inside the vehicle in the event
of an accident or abrupt steering or braking maneuver, and thereby injure vehicle occu-
pants. There is a risk of accident and injury.
Never leave animals unattended in the vehi-
cle.
Always secure animals properly when driv-
ing, for instance with a suitable pet carrier. Driving safety systems
Overview
In this section, you will find information about
the following driving safety systems:
R EBD ( Electronic Brake Force Distribution)
R ABS ( Anti-lock Braking System)
R BAS ( Brake A ssist System)
R ESP ®
(Electronic Stability Program) Important safety notes
If you fail to adapt your driving style or if you
are inattentive, the driving safety systems can
neither reduce the risk of accident nor over-
ride the laws of physics. Driving safety sys-
tems are merely aids designed to assist driv-
ing. You are responsible for the distance to the
vehicle in front, for vehicle speed, braking in
good time and for staying in your lane. Always
adapt your driving style to the prevailing road
and weather conditions and maintain a suffi-
cient, safe distance from other road users.
Drive carefully.
Please note that the driving safety systems
described only work optimally when the follow-
ing conditions are fulfilled:
R there is adequate contact between the tires
and the road surface.
R you use winter tires
(M+S tires) with snow
chains if necessary, when the road condi-
tions are wintry.
R the speed information determined by the
vehicle is within the legally prescribed dis-
play accuracy.
Pay particular attention to the information
regarding tires, tire tread and winter operation
under "Wheels and tires" (Y page 278). 66
Driving safety systems
Safety
Page 69 of 320
ABS (Anti-lock Braking System)
General notes ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi-
cle when braking.
The ò warning lamp in the instrument clus-
ter lights up when the ignition is switched on.
The lamp goes out when the engine starts run-
ning.
Important safety notes Observe the important safety guidelines for
the driving safety system (
Y page
66).
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface condi-
tions. ABS works on slippery surfaces, even
when you only brake gently. G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of
skidding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, the ò warning
lamp
(Y page 230) lights up while the engine
is running and the display shows a message:
R on vehicles without steering wheel buttons
(Y page 196)
R on vehicles with steering wheel buttons
(Y page 210)
BAS, Hill Start Assist and ESP ®
and its driving
safety systems and other driving systems also
fail. Observe the notes on the ò warning
lamp and the display messages.
Braking If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as
a reminder to take extra care while driving. X
If ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
X To make a full brake application: depress
the brake pedal with full force. BAS (Brake Assist System)
General notes BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Important safety notes Observe the important safety guidelines for
the driving safety system
(Y page 66). G
WARNING
If BAS is malfunctioning, the braking dis-
tance in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
If BAS is malfunctioning, the ÷ warning
lamp lights up while the engine is running
(Y page
230) and the display shows a mes-
sage:
R on vehicles without steering wheel buttons
(Y page 200)
R on vehicles with steering wheel buttons
(Y page 214)
Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. Driving safety systems
67
Safety Z
Page 70 of 320
EBD (electronic brake force distribu-
tion)
General notes EBD monitors and controls the brake pressure
to the rear wheels. This enables EBD to
improve handling during braking.
Important safety notes Observe the important safety guidelines for
the driving safety system
(Y page 66).G
WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases
the risk of skidding and an accident.
You should therefore adapt your driving
style to the different handling characteris-
tics. Have the brake system checked at a
qualified specialist workshop.
If EBD is malfunctioning, the $ warning
lamp
(Y page 229) lights up while the engine
is running and the display shows a message:
R on vehicles without steering wheel buttons
(Y page 199)
R on vehicles with steering wheel buttons
(Y page 213)
Other driving systems and driving safety sys-
tems then also fail. ESP
®
(Electronic Stability Program)
General notes ESP
®
monitors driving stability and detects a
tendency of the vehicle to understeer or over-
steer (skidding) in good time. If ESP ®
detects
that the vehicle is deviating from the direction
desired by the driver, one or more wheels are
braked to stabilize the vehicle. The engine out-
put is also modified to keep the vehicle on the
desired course within physical limits. ESP ®
can
also stabilize the vehicle during braking.
ESP ®
also monitors traction, i.e. power trans-
mission between the tires and the road sur-
face. The integrated traction control supports
you when pulling away or accelerating on wet,
slippery or slick roads. Should the drive
wheels spin, traction control brakes them indi- vidually. In addition, greater drive torque is
transmitted to the wheel or wheels with trac-
tion. If traction on the road surface is not suffi-
cient, even ESP
®
will not allow you to pull
away without difficulty. The type of tires and
total weight of the vehicle as well as the gradi-
ent of the road also play a crucial role. Trac-
tion control remains active if you deactivate
ESP ®
.
If the h warning lamp in the instrument
cluster goes out before beginning the journey,
ESP ®
is automatically active.
The h warning lamp in the instrument clus-
ter flashes when ESP ®
intervenes:
X do not deactivate ESP ®
under any circum-
stances.
X when driving off, apply as little throttle as
possible.
X adapt your speed and driving style to the
prevailing road conditions.
Important safety notes Observe the important safety guidelines for
the driving safety system (
Y page
66). G
WARNING
If ESP ®
is malfunctioning it will not provide
any vehicle stabilization. There is an
increased risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP ®
checked at a qualified specialist
workshop.
! Do not run the vehicle on a roller dyna-
mometer (e.g. for performance tests). If you
must operate the vehicle on a roller dyna-
mometer, please consult a qualified special-
ist workshop in advance. You could other-
wise damage the drive train or the brake
system.
If ESP ®
is malfunctioning, the h warning
lamp
(Y page 230) lights up continuously
while the engine is running and the display
shows a message.
R on vehicles without steering wheel buttons
(Y page 200)
R on vehicles with steering wheel buttons
(Y page 214) 68
Driving safety systems
Safety
Page 72 of 320
to stabilize the vehicle/trailer combination in
this situation.
ESP
®
trailer stabilization is activated above
speeds of about
40 mph (65 km/h).
If ESP ®
is switched off or deactivated because
of a malfunction, the trailer stabilization sys-
tem will not function.
Crosswind Assist Observe the important safety guidelines for
the driving safety system (Y page
66).
Strong crosswind gusts can impair the road-
holding of your vehicle when driving straight
ahead. The Crosswind Assist function integra-
ted in ESP ®
reduces these impairments.
Depending on the direction and intensity of
the side wind, Crosswind Assist intervenes
automatically. ESP ®
intervenes with stabilizing
braking to assist you in keeping the vehicle in
the lane. When Crosswind Assist intervenes,
the display shows the traffic sign for strong
side winds and the Crosswind Assist mes-
sage.
Crosswind Assist is activated automatically
above a vehicle speed of approx. 50 mph
(80 km/h) when the vehicle is driving straight
ahead or cornering gently.
Crosswind Assist does not react in the follow-
ing situations:
R in the event of severe jolts and vibrations,
e.g. when driving over uneven surfaces or
potholes
R when road adhesion is reduced, e.g. on
snow or ice or when hydroplaning
Crosswind Assist does not work if ESP ®
is
deactivated or disabled because of a malfunc-
tion. Theft deterrent locking system
Immobilizer
X To activate: remove the key from the igni-
tion lock.
X To deactivate: turn the key to position 2 in
the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the
vehicle when leaving the vehicle. If you leave the key in the vehicle, anyone can start the
engine.
i The immobilizer is always deactivated
when you start the engine. ATA (Anti-Theft Alarm system)
X
To arm: lock the vehicle with the key.
Indicator lamp : in the overhead control
panel flashes.
X To disarm: unlock the vehicle with the key.
or
X Insert the key into the ignition lock.
If the alarm system is armed, a visual and
audible alarm is triggered when the following
are opened:
R a door
R the vehicle with the mechanical key
R the tailgate/rear door
R the hood
X To stop the alarm: press the % or &
button on the key.
or X Insert the key into the ignition lock.
The alarm stops.
The alarm is not switched off, even if you close
the open door that triggered it, for example. 70
Theft deterrent locking system
Safety
Page 73 of 320
Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of
your vehicle that were available at the time of
going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions rel-
evant to safety.
Read the information on qualified specialist
workshops (Y page
32).Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehi-
cle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
park position P.
R start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Never leave children or animals unattended
in the vehicle. Always keep the SmartKey
out of reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings before inserting the SmartKey into the igni-
tion lock.
! Keep the key away from strong magnetic
fields. The remote control function may oth-
erwise be damaged.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions
:
Battery check lamp
; & To lock the vehicle centrally
= 5 To unlock the sliding doors and the
tailgate or rear-end door or to unlock and
open or close the electric sliding door
? Mechanical key
A % To unlock the vehicle centrally or
unlock the front door(s) only
The vehicle's equipment includes two keys.
There is a mechanical key in each key.
The key can be used to unlock the vehicle
from some distance. To prevent theft, only use
the key in the immediate vicinity of the vehi-
cle.
Change the batteries immediately if battery
check lamp : does not light up briefly with
every press of a button (Y page
73).
X To unlock centrally: press the % but-
ton.
The turn signals flash once. Key
71
Opening and closing Z
Page 74 of 320
X
To unlock the sliding doors and the tail-
gate or rear-end door only
: press the 5
button.
The turn signals flash once.
i If you do not open the vehicle within
approximately 40 seconds of unlocking, the
vehicle will lock again. The anti-theft protec-
tion is activated again.
X To lock centrally: press the & button.
The indicator lamps flash three times if:
R the anti-theft protection is armed.
R all the doors and the liftgate or rear-end
door are closed
X Check the locking knobs on all the doors.
The locking knobs must all be in the lowered
position.
The key's factory setting enables you to cen-
trally lock and unlock the following:
R the driver's door and co-driver's door
R the sliding doors
R the tailgate or rear-end door
In an emergency, the driver's door can also be
unlocked manually using the mechanical key
(Y page
72).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
locking-verification signal can be switched on/
off:
R using the on-board computer on vehicles
with steering wheel buttons ( Y page 194)
R at a specialist qualified workshop for vehi-
cles without steering wheel buttons
After unlocking using the remote control, the
surround lighting also goes on in the dark. For
vehicles with steering wheel buttons, the sur-
round lighting can be activated and deactiva-
ted in the on-board computer ( Y page 193).Changing the settings of the locking
system
You can change the settings of the locking
system. Press the % button to unlock:
R the driver's and co-driver's door (Cargo Van)
or
R the driver's door (Passenger Van)
X To change the setting: press and hold
down the % and & buttons simultane- ously until the indicator lamp flashes twice
(Y page
71).
If the setting of the locking system is changed
within the signal range of the vehicle, press
the & or % button to:
R lock or
R unlock the vehicle
The key now functions as follows:
X To unlock the driver's door or front
doors: press the % button once.
X To unlock centrally: briefly press the %
button twice.
X To lock centrally: press the & button.
X To restore factory settings: press and
hold down the % and & buttons
simultaneously until the indicator lamp
flashes twice ( Y page
71).
The key unlocks the vehicle centrally again. Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the key, use the mechanical
key.
The anti-theft alarm system (ATA) is triggered
when you unlock and open the vehicle using
the mechanical key
(Y page 70).
The alarm can be stopped in the following two
ways:
X Press the % or & button on the key.
or X Insert the key into the ignition lock.
Removing the mechanical key 72
Key
Opening and closing
Page 75 of 320
X
Slide release catch : in the direction of the
arrow and, at the same time, remove
mechanical key ; from the key completely.
Inserting the mechanical key X
Push mechanical key ; completely into the
key until it engages and release catch : is
back in its basic position.
Unlocking/locking the vehicle using
the mechanical key The door lock for unlocking in an emergency is
on the driver’s door.
X To unlock the driver's door: insert the
mechanical key fully into the driver's door
lock and turn it counter-clockwise.
The driver’s door is unlocked.
X To lock the vehicle: lock all doors except
the driver's door from the inside. To do this,
push down the door-locking knobs.
X Insert the mechanical key fully into the driv-
er's door lock and turn it clockwise.
The driver's door is locked. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive sub-
stances. If batteries are swallowed, it can
result in severe health problems. There is a
risk of fatal injury.
Keep batteries out of the reach of children.
If a battery is swallowed, seek medical
attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of
them with the household
rubbish. They must be col-
lected separately and dis-
posed of in an environmen- tally responsible recycling
system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used bat-
teries.
Mercedes-Benz recommends that you have
the battery changed at a qualified specialist
workshop.
Checking the battery X
Press the & or % button.
If indicator lamp : lights up briefly, the bat-
tery is sufficiently charged.
If indicator lamp : does not light up briefly,
the battery is empty.
X Change the battery ( Y page 73).
If the key battery is checked within the signal
range of the vehicle, pressing the & or
% button results in:
R lock or
R unlock the vehicle
i The battery may be obtained at any quali-
fied specialist workshop.
Changing the battery You need a type CR 2025 3 V cell battery.
X Pull out the mechanical key from the key
(Y page
72). Key
73
Opening and closing Z
Page 76 of 320
X
Push mechanical key ; into the opening in
the key in the direction of the arrow until
battery compartment cover : opens. When
doing so, do not hold battery compartment
cover : shut.
X Remove battery compartment cover :. X
Tap the key against the palm of your hand
so that battery = falls out of the battery
compartment.
X Insert the new battery into the battery tray
with the positive pole facing upwards. Use a
lint-free cloth to do so.
X Install battery compartment cover : to the
key casing with the front lugs first and push
closed.
X Slide mechanical key ; back into the key
( Y page
73).
X Check the function of all key buttons on the
vehicle. Problems with the key
Problem
Possible causes/consequences and
M SolutionsIt is no longer possible
to lock the vehicle using
the SmartKey.
The turn signals do not
flash when the vehicle
is locked. The doors are not closed properly.
X Close the doors properly and lock the vehicle again. The central locking system has malfunctioned.
X Lock the vehicle using the mechanical key (Y page
73) or press
down the locking knob and then close the doors.
X Have the central locking system checked as soon as possible at a
qualified specialist workshop.74
Key
Opening and closing
Page 77 of 320
Problem
Possible causes/consequences and
M SolutionsIt is no longer possible
to lock or unlock the
vehicle using the Smart-
Key. The SmartKey battery is weak or discharged.
X Point the tip of the SmartKey at the driver's door handle from
very close range and press the % or & button.
If this does not work:
X Replace the SmartKey battery ( Y page 73).
or
X Lock or unlock the vehicle using the mechanical key ( Y page
73).The SmartKey is faulty.
X Lock the vehicle with the mechanical key (Y page
73).
X Have the SmartKey checked at a qualified specialist workshop. The engine cannot be
started using the Smart-
Key. The on-board voltage is too low.
X Switch off all non-essential consumers, such as interior lighting,
and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page
262).
or
X Jump-start the vehicle ( Y page
272).
or
X Consult a qualified specialist workshop. You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the mechanical locks replaced. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the mechanical locks replaced. Central locking
Important safety notes
G
WARNING
If children are left unsupervised in the vehi-
cle, they could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck by oncoming traffic.
R operate vehicle equipment and become
trapped, for example. In addition, children could set the vehicle in
motion, for example, if they:
R release the parking brake.
R change the transmission position.
R start the vehicle.
There is a risk of accident and injury.
Never leave children unsupervised in the
vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Keep the SmartKey out of the reach of chil-
dren. Central locking
75
Opening and closing Z