fuel MERCEDES-BENZ METRIS 2020 MY20 Operator’s Manual

Index
....................................................... 4Introduction .........................................
27
Operating Instructions ........................... 27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle
approval ................................................. 30
Genuine Mercedes-Benz parts ............... 34
QR code for rescue card ........................ 35
Data stored in the vehicle ...................... 35 At a glance
........................................... 37
Cockpit ..................................................
37
Instrument cluster (vehicles without
steering wheel buttons) ......................... 38
Instrument cluster (vehicles with
steering wheel buttons) ......................... 40
Steering wheel buttons .......................... 42
Center console ...................................... 43
Overhead control panel ......................... 44
Door control panel ................................. 44 Safety ...................................................
46
Useful information .................................
46
Occupant safety .................................... 46
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 66
Driving safety systems ........................... 66
Theft deterrent locking system .............. 70 Opening and closing
...........................71
Useful information .................................
71
Key ........................................................ 71
Central locking ...................................... 75
Driver's door and co-driver's door ......... 76
Sliding door ........................................... 77
Electric sliding door ............................... 78
Tailgate .................................................. 81
Rear-end doors ...................................... 82
Side windows ......................................... 84 Seats, steering wheel and mir-
rors .......................................................
87
Useful information .................................

87
Seats ..................................................... 87
Steering wheel ....................................... 95
Mirrors ................................................... 96
Memory function ................................... 97 Lights and windshield wipers
............99
Useful information .................................
99
Exterior lighting ..................................... 99
Interior lighting .................................... 102
Replacing bulbs: interior lighting and
ambient lamps ..................................... 103
Replacing bulbs ................................... 105
Windshield wipers ................................ 109 Climate control
................................. 114
Useful information ...............................
114
Overview of climate control systems ... 114
Operating the climate control sys-
tem ...................................................... 117
Adjusting the air vents ......................... 124 Driving and parking ..........................
126
Useful information ...............................
126
Breaking-in notes ................................. 126
Driving ................................................. 126
Automatic transmission ....................... 130
Refueling ............................................. 136
Parking ................................................ 138
Driving tips .......................................... 140
Driving systems ................................... 146
Towing a trailer .................................... 168 On-board computer and displays
....174
Useful information ...............................
174
Important safety notes ........................ 174
Display and operation .......................... 174
On-board computer (vehicles without
steering wheel buttons) ....................... 176
On-board computer (vehicles with
steering wheel buttons) ....................... 181
Display messages (vehicles without
steering wheel buttons) ....................... 194 2
Contents

Cooling with air dehumidification .. 118
Defrosting the windows .................
122
Defrosting the windshield .............. 121
Important safety notes .................. 114
Information on dual-zone auto-
matic climate control ..................... 116
Information on TEMPMATIC (air-
conditioning system) ..................... 115
Overview of systems ...................... 114
Problem with the rear window
defroster ........................................ 122
Rear-compartment air condition-
ing ................................................. 117
Refrigerant ..................................... 311
Refrigerant filling capacity ............. 312
Setting the air distribution ............. 120
Setting the air vents ...................... 124
Setting the airflow ......................... 120
Setting the temperature ................ 119
Switching air-recirculation mode
on/off ............................................ 123
Switching on/off ........................... 117
Switching residual heat on/off ...... 123
Switching the rear window
defroster on/off ............................ 122
Switching the synchronization
function on and off ........................ 121
TEMPMATIC control panel (air
conditioning) .................................. 115
Clock
Setting (vehicle without steering
wheel buttons) ............................... 181
Co-driver's seat
see Seats
Cockpit
Instrument cluster (vehicle with
steering wheel buttons) ................... 40
Overview .......................................... 37
see Instrument cluster
Coffee cup symbol
see ATTENTION ASSIST
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 190
Adaptive Brake Assist .................... 150
Display message ............................ 222
Distance warning function ............. 149
Operation/notes ............................ 149 Collision warning
see COLLISION PREVENTION ASSIST
COMAND display
Cleaning
......................................... 268
Combination switch .......................... 101
Communications equipment
Operation ....................................... 241
Type approval/frequency .............. 304
Constant headlamp mode
see Daytime running lamps
Consumption statistics
Fuel (vehicle with steering wheel
buttons) ......................................... 184
Fuel (vehicle without steering
wheel buttons) ............................... 177
Control panel
Above the windshield ....................... 44
Center console ................................ 43
Climate control ................................ 43
Driver's door .................................... 44
Convenience closing feature .............. 85
Convenience opening
With the SmartKey ......................... 123
Convenience opening feature ............ 85
Conversions/equipment .................... 33
Coolant (engine)
Adding ........................................... 255
Checking the level ......................... 253
Display messages (vehicle with
steering wheel buttons) ................. 220
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Displaying the temperature (on-
board computer) ............................ 178
Filling capacity ............................... 311
Notes ............................................. 310
Temperature display in the
instrument cluster ......................... 175
Warning lamp ................................. 233
Cooling
see Climate control
Crosswind Assist ................................. 70
Cruise control
Activating ....................................... 148
Activation conditions ..................... 147
Cruise control lever ....................... 147
Deactivating ................................... 1488
Index

Important safety notes .................. 194
Introduction
................................... 194
Key ................................................ 209
Lamps ............................................ 202
Setting the language ...................... 179
Tires ............................................... 207
Vehicle ........................................... 208
Distance recorder
Displaying (vehicle with steering
wheel buttons) ............................... 183
Displaying (vehicle without steer-
ing wheel buttons) ......................... 177
Setting the display unit (vehicle
without steering wheel buttons) .... 180
Distance recorder
see Trip odometer
Distance warning (warning lamp) .... 235
Distance warning function ............... 149
Door
Changing bulbs (ambient lamp) ..... 104
Display messages (vehicle with
steering wheel buttons) ................. 226
Display messages (vehicle with-
out steering wheel buttons) ........... 208
Indicator lamp ................................ 237
Doors
Central locking/unlocking
(SmartKey) ....................................... 71
Control panel ................................... 44
Emergency locking ........................... 73
Emergency unlocking ....................... 73
Downhill gradients ............................ 142
Drinking and driving ......................... 140
Drinks holder
see Bottle holder
Drinks holder
see Cup holder
Drive program
Automatic transmission ................. 133
Display (DIRECT SELECT lever) ...... 132
Driver's door and front-passenger
door ...................................................... 76
Driver's seat
see Seats
Driving abroad
Fuel ................................................ 141
Low-beam headlamps .................... 141 Mercedes-Benz Service ................. 141
Driving off-road
see Off-road driving
Driving on flooded roads ..................
144
Driving safety systems
ABS (Anti-lock Braking System) ....... 67
BAS (Brake Assist System) .............. 67
EBD (electronic brake force dis-
tribution) .......................................... 68
ESP ®
(Electronic Stability Pro-
gram) ............................................... 68
Important safety information ........... 66
Overview .......................................... 66
Driving system
COLLISION PREVENTION ASSIST .. 149
Display messages (vehicle with-
out steering wheel buttons) ........... 206
Driving systems
Active Parking Assist ..................... 159
ATTENTION ASSIST ........................ 155
Blind Spot Assist ............................ 151
Cruise control ................................ 146
Display messages (vehicle with
steering wheel buttons) ................. 221
Lane Keeping Assist ...................... 153
PARKTRONIC ................................. 156
Rear view camera .......................... 163
Driving tips
Automatic transmission ................. 134
Brakes ........................................... 142
Break-in period .............................. 126
Checking brake lining thickness .... 143
Downhill gradient ........................... 142
Drinking and driving ....................... 140
Driving abroad ............................... 141
Driving in mountainous areas ........ 146
Driving in winter ............................. 144
Driving on flooded roads ................ 144
Driving on wet roads ...................... 143
Exhaust check ............................... 141
Fuel ................................................ 140
General notes ................................ 140
Hydroplaning ................................. 143
Icy road surfaces ........................... 144
Important safety notes .................. 126
Limited braking efficiency on sal-
ted roads ....................................... 142
New brake disks ............................ 143 10
Index

Activating/deactivating (vehicle
without steering wheel buttons)
.... 179
Crosswind Assist ............................. 70
Deactivating/activating ................... 69
Display message (vehicle with
steering wheel buttons) ................. 214
Display message (vehicle without
steering wheel buttons) ................. 200
Function/notes ................................ 68
Important safety information ........... 68
Trailer stabilization ........................... 69
Warning lamp ................................. 230
Exhaust check ................................... 141
Exterior lighting
see Lights
Exterior mirror
Heating ............................................ 97
Exterior mirrors
Adjusting ......................................... 97
Out of position (troubleshooting) ..... 97
Eyeglasses compartment ................. 238 F
First-aid kit .........................................

272
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 298
Frequencies
Mobile phone ................................. 304
Two-way radio ................................ 304
Front fog lamps
Changing bulbs .............................. 105
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Switching on/off ........................... 100
Front-passenger front air bag
Display message (vehicle without
steering-wheel buttons) ................. 197
Fuel
Additives (gasoline) ........................ 307
Consumption information .............. 307
Consumption statistics (vehicle
with steering wheel buttons) ......... 184
Consumption statistics (vehicle
without steering wheel buttons) .... 177 Displaying the current consump-
tion (vehicle with steering wheel
buttons) .........................................

184
Displaying the current consump-
tion (vehicle without steering
wheel buttons) ............................... 178
Displaying the range (vehicle
with steering wheel buttons) ......... 184
Displaying the range (vehicle
without steering wheel buttons) .... 178
Driving abroad ............................... 141
Driving tips .................................... 140
Fuel content display (vehicle
without steering wheel buttons) .... 176
Fuel gauge (vehicle with steering
wheel buttons) ................................. 40
Grade (gasoline) ............................ 306
Important safety notes .................. 306
Problem (malfunction) ................... 138
Refueling ........................................ 136
Tank content/reserve fuel ............. 306
Fuel content
Display (vehicle without steering
wheel buttons) ............................... 176
Fuel level
Gauge (vehicle with steering
wheel buttons) ................................. 40
Fuel tank
Problem (malfunction) ................... 138
Fuel tank reserve level
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 206
Fuses .................................................. 277 G
Gasoline .............................................

306
Gearshift recommendation
Display (vehicle with steering
wheel buttons) ............................... 183
Display (vehicle without steering
wheel buttons) ............................... 176
Genuine parts ...................................... 34
Glove box ........................................... 238
GTW (Gross Trailer Weight) (defi-
nition) ................................................. 29612
Index

Important safety notes .................... 46
Introduction to the restraint sys-
tem ..................................................
46
Occupant Classification System
(OCS) ............................................... 54
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 47
Pets in the vehicle ........................... 66
Restraint system warning lamp ........ 46
Seat belt .......................................... 47
OCS
Faults ............................................... 57
Operation ......................................... 54
Self-test ........................................... 56
Odometer
Displaying (vehicle with steering
wheel buttons) ............................... 183
Displaying (vehicle without steer-
ing wheel buttons) ......................... 177
Setting the display unit (vehicle
with steering wheel buttons) ......... 192
Setting the display unit (vehicle
without steering wheel buttons) .... 180
Off-road driving
Checklist after driving off-road ...... 146
Important safety notes .................. 144
Rules for driving off-road ............... 145
Oil
see Engine oil
On-board computer (vehicle with
steering wheel buttons)
Assistance menu ........................... 189
Audio menu ................................... 187
Date menu ..................................... 192
Display messages .......................... 209
Factory settings ............................. 194
Important safety notes .................. 174
Instrument cluster menu ............... 192
Lights menu ................................... 193
Menu overview .............................. 183
Message memory .......................... 209
Navigation menu ............................ 185
Operating ....................................... 181
Permanent display ......................... 192
Service menu ................................. 191
Setting the date ............................. 192
Setting the display ......................... 192
Setting the display language .......... 192 Setting the language ...................... 192
Setting the time ............................. 192
Settings menu ............................... 191
Standard display ............................ 183
Telephone menu ............................ 188
Time menu ..................................... 192
Trip menu ...................................... 183
Vehicle menu ................................. 193
On-board computer (vehicle with-
out steering wheel buttons)
Coolant temperature display
menu ............................................. 178
Current fuel consumption menu .... 178
Date menu ..................................... 181
Digital speedometer menu ............. 178
Display messages .......................... 194
Distance menu ............................... 177
Factory settings ............................. 179
Important safety notes .................. 174
Menu overview .............................. 177
Message memory .......................... 195
Operating ....................................... 176
Permanent display ......................... 180
Range menu ................................... 178
Setting the date ............................. 181
Setting the display ......................... 180
Setting the display language .......... 179
Setting the language ...................... 179
Setting the time ............................. 181
Settings menu ............................... 179
Standard display menu .................. 177
Time menu ..................................... 181
Trip computer menu ...................... 177
On-board computer (vehicles
with steering wheel buttons)
Displaying the service message ..... 258
On-board computer (vehicles
without steering wheel buttons)
Displaying the service message ..... 258
On-board diagnostic interface
see Diagnostics connection
Operating Instructions
Before the first journey .................... 27
Limited Warranty ............................. 27
Operating safety
Limited Warranty ............................. 2716
Index

Hill start assist ............................... 129
Q
QR code Rescue card
..................................... 35
Qualified specialist workshop ........... 32R
Radiator cover .....................................
34
Radio
Selecting a station ......................... 187
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Rail transport
see Transport by rail
Rain sensor
Setting the sensitivity .................... 109
Setting the sensitivity (vehicle
with steering wheel buttons) ......... 193
Setting the sensitivity (vehicle
without steering wheel buttons) .... 180
Reading lamp ..................................... 102
Rear bench seat
EASY-ENTRY/EXIT feature ............... 90
General notes .................................. 89
Installation options .......................... 90
Removing/installing (standard
rear bench seat) ............................... 91
Seat anchorage ................................ 89
Seat rails .......................................... 89
Seating variants ............................... 90
Rear compartment
Activating/deactivating climate
control ........................................... 117
Seating variants ............................... 90
Setting the air vents ...................... 125
Setting the temperature ................ 119
Switching the interior lighting
on/off ............................................ 103
Rear door
Display messages (vehicle with
steering wheel buttons) ................. 226
Display messages (vehicle with-
out steering wheel buttons) ........... 208 Important safety notes .................... 82
Indicator lamp ................................

237
Opening at an angle of 180° or
270° ................................................ 83
Opening dimensions ...................... 313
Opening/closing from inside ........... 83
Opening/closing from the out-
side .................................................. 82
Rear fog lamp
Display messages (vehicle with
steering wheel buttons) ................. 217
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Replacing bulbs ............................. 108
Switching on/off ........................... 100
Rear view camera
Cleaning instructions ..................... 267
Coupling up a trailer function ........ 167
Function/notes ............................. 163
General notes ................................ 163
Important safety notes .................. 164
Messages in the display ................. 165
Reverse parking ............................. 166
Switching on/off ........................... 165
Rear window defroster
Problem (malfunction) ................... 122
Switching on/off ........................... 122
Rear window wiper
Replacing the wiper blade .............. 112
Switching on/off ........................... 110
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare (manual) .......................... 96
Recuperation display ........................ 178
Recycling
see Protection of the environment
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 311
Refueling
Fuel filler flap ................................. 137
Fuel gauge (vehicle with steering
wheel buttons) ................................. 4018
Index

Fuel gauge (vehicle without
steering wheel buttons) .................
176
Refueling procedure (fuel) ............. 137
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 105
Replacing bulbs
see Replacing bulbs
Reporting safety defects .................... 32
Rescue card ......................................... 35
Reserve (fuel tank) see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 221
Display messages (vehicle with-
out steering wheel buttons) ........... 206
Warning lamp ................................. 233
Residual heat (climate control) ........ 123
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 215
Display message (vehicle without
steering wheel buttons) ................. 201
Important safety notes .................... 46
Introduction ..................................... 46
PASSENGER AIR BAG OFF indica-
tor lamp ........................................... 47
Warning lamp ................................. 232
Warning lamp (function) ................... 46
Reverse warning feature .................. 129
Reversing feature
Electric sliding door ......................... 78
Side windows ................................... 84
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 314
Notes ............................................. 249
Roof lining and carpets (cleaning
guidelines) ......................................... 269
Roof load (roof carrier) ..................... 314S
Safety Children in the vehicle

..................... 60 Operating safety and registration .... 30
see Occupant safety
Safety system
see Driving safety systems
Seat
Correct driver's seat position ...........

87
Seat belts
Adjusting the height ......................... 50
Cleaning ......................................... 269
Correct usage .................................. 49
Fastening ......................................... 50
Important safety guidelines ............. 48
Introduction ..................................... 47
Releasing ......................................... 50
Warning lamp ................................. 228
Warning lamp (function) ................... 50
Seat sliders
Problems ......................................... 89
Seats
Adjusting (electrically) ..................... 88
Adjusting (manually) ........................ 88
Adjusting lumbar support ................ 89
Adjusting the head restraint ............ 93
Armrest ............................................ 95
Cleaning the cover ......................... 269
Important safety notes .................... 87
Seat heating .................................... 95
Storing settings (memory func-
tion) ................................................. 97
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 269
see Automatic transmission
Sensors (cleaning instructions) ....... 267
Service interval display
Calling up the service due date ...... 258
Hiding service messages ............... 258
Notes ............................................. 257
Service menu (on-board com-
puter) .................................................. 191
Service phone number ...................... 272
Service products
Brake fluid ..................................... 310
Coolant (engine) ............................ 310
Engine oil ....................................... 308
Fuel ................................................ 306
Important safety notes .................. 305 Index
19

Starting
see Starting (engine)
Starting (engine) ................................
128
Status overview (on-board com-
puter) .................................................. 189
Steering
Display messages (vehicle with
steering wheel buttons) ................. 227
Display messages (vehicle with-
out steering wheel buttons) ........... 208
Warning lamps ............................... 237
Steering wheel
Adjusting ......................................... 95
Button overview ............................... 42
Buttons (on-board computer) ......... 181
Cleaning ......................................... 269
Paddle shifters ............................... 135
Steering wheel paddle shifters ........ 135
Stickers
General safety notes ........................ 29
Stowage net ....................................... 239
Stowage spaces
see Stowage spaces and stow-
age compartments
Stowage spaces and stowage
compartments
Eyeglasses compartment ............... 238
Glove box ....................................... 238
Important safety notes .................. 238
Stowage net ................................... 239
Summer opening
see Convenience opening feature
Summer tires
In winter ........................................ 280
Sun visor
Changing a bulb (mirror lamp) ....... 104
Overview ........................................ 239
Surround lighting (on-board com-
puter) .................................................. 193
Switching air-recirculation mode
on/off ................................................. 123
Switching off the alarm (ATA) ............ 70T
Tachometer ........................................
175Tail lamps
Display messages (vehicle with-
out steering wheel buttons)

........... 202
Replacing bulbs ............................. 108
Trailer display messages (vehicle
with steering wheel buttons) .. 216, 217
Trailer display messages (vehicle
without steering wheel buttons) .... 202
Tailgate
Changing bulbs (ambient lamp) ..... 104
Display messages (vehicle with
steering wheel buttons) ................. 226
Display messages (vehicle with-
out steering wheel buttons) ........... 208
Important safety notes .................... 81
Opening dimensions ...................... 313
Opening/closing from the out-
side .................................................. 81
Replacing light bulbs (signal/
ambient lamp) ................................ 105
Tank
see Fuel tank
Tank contents
Displaying the range (vehicle
with steering wheel buttons) ......... 184
Displaying the range (vehicle
without steering wheel buttons) .... 178
Technical data
Capacities ...................................... 305
Cargo tie-down points .................... 313
Guide rail ....................................... 314
Loading rails .................................. 314
Roof carrier .................................... 314
Tires/wheels ................................. 301
Trailer tow hitch ............................. 315
Vehicle data ................................... 312
Vehicle dimensions ........................ 313
Telephone
Accepting a call ............................. 188
Display message ............................ 227
Introduction ................................... 188
Number from the phone book ........ 188
Redialing ........................................ 189
Rejecting/ending a call ................. 188
Temperature
Coolant (display in the instru-
ment cluster) ................................. 175 Index
21

Vehicle data .......................................
312
Vehicle dimensions ........................... 313
Vehicle emergency locking ................ 73
Vehicle identification number
see VIN
Vehicle identification plate .............. 304
Vehicle key
see SmartKey
Vehicle tool kit
in the seat base ............................. 270
Scope ............................................ 270
Storage location ............................ 270
Stowage compartment in the
rear ................................................ 271
Stowage space in the cargo com-
partment ........................................ 272
Ventilation
see Climate control
Vents
see Air vents
VIN
Engine compartment ..................... 305
Type plate ...................................... 304 W
Warning Stickers

........................................... 29
Warning and indicator lamps
ABS ................................................ 230
Brakes ........................................... 229
Check Engine ................................. 233
COLLISION PREVENTION ASSIST .. 235
Coolant .......................................... 233
Distance warning ........................... 235
Door ............................................... 237
ESP ®
.............................................. 230
ESP ®
OFF ....................................... 232
Fuel tank ........................................ 233
General notes ................................ 227
Overview (vehicle with steering
wheel buttons) ................................. 41
Overview (vehicle without steer-
ing wheel buttons) ........................... 39
Parking brake ................................ 138
PASSENGER AIR BAG OFF ............... 47
Rear door ....................................... 237
Reserve fuel ................................... 233 Restraint system ............................ 232
Seat belt ........................................

228
Sliding door ................................... 237
Steering ......................................... 237
Tire pressure monitor .................... 236
Warranty .............................................. 27
Washer fluid
Adding ........................................... 256
Capacities ...................................... 312
Display messages (vehicle with
steering wheel buttons) ................. 227
Display messages (vehicle with-
out steering wheel buttons) ........... 209
Notes ............................................. 312
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 300
Wheels
Changing a wheel .......................... 297
Checking ........................................ 279
Cleaning ......................................... 266
Important safety notes .................. 278
Interchanging/changing ................ 297
Mounting a new wheel ................... 300
Mounting a wheel .......................... 298
Removing a wheel .......................... 299
Removing and mounting the
spare wheel ................................... 303
Snow chains .................................. 281
Storing ........................................... 298
Tightening torque ........................... 300
Wheel/tire combinations ............... 301
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 215
Display message (vehicle without
steering wheel buttons) ................. 201
Operation ......................................... 53
Windows
see Side windows
Windows misted up
see Climate control
Windshield
Cleaning ......................................... 265
Defrosting ...................................... 121
Windshield
see Windshield Index
25

Mercedes-Benz, LLC has been informed in
writing of the necessity of such a repair.
(2) the same defect or damage, although less serious than described in (1), has been
repaired at least four times and Mercedes-
Benz has been informed of the necessity
of such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs
resulting from the same or other major
defects or damage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz
Sandy Springs, GA 30328 Maintenance
USA only:
Always bring the Maintenance Booklet with
you when taking the vehicle to a Mercedes-
Benz Commercial Van Center. Your customer
service advisor enters each service into the
Maintenance Booklet.
Canada only:
Have every service carried out by a qualified
specialist workshop recorded in your service
report. Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes
(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Informa-
tion booklet (Canada). Both are located in your
vehicle document wallet. Change of address or owner
Please use the "Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes

(1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. This enables us, if neces-
sary, to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available
for the next owner.
If your vehicle was purchased as a used vehi-
cle, please send us the "Notice of Purchase of
Used Car" from the Service and Warranty
Information booklet or phone the Mercedes-
Benz Customer Assistance Center (USA) on
hotline number 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (Can-
ada) on 1-800-387-0100. Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points: R Service facilities or replacement parts may
not be available immediately.
R Unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic con-
verter.
R The fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Pro-
gram. Please consult a Mercedes-Benz Com-
mercial Van Center for further information, or
write to one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue 28
Introduction