clock MERCEDES-BENZ METRIS 2020 MY20 Operator’s Manual

Cooling with air dehumidification .. 118
Defrosting the windows .................
122
Defrosting the windshield .............. 121
Important safety notes .................. 114
Information on dual-zone auto-
matic climate control ..................... 116
Information on TEMPMATIC (air-
conditioning system) ..................... 115
Overview of systems ...................... 114
Problem with the rear window
defroster ........................................ 122
Rear-compartment air condition-
ing ................................................. 117
Refrigerant ..................................... 311
Refrigerant filling capacity ............. 312
Setting the air distribution ............. 120
Setting the air vents ...................... 124
Setting the airflow ......................... 120
Setting the temperature ................ 119
Switching air-recirculation mode
on/off ............................................ 123
Switching on/off ........................... 117
Switching residual heat on/off ...... 123
Switching the rear window
defroster on/off ............................ 122
Switching the synchronization
function on and off ........................ 121
TEMPMATIC control panel (air
conditioning) .................................. 115
Clock
Setting (vehicle without steering
wheel buttons) ............................... 181
Co-driver's seat
see Seats
Cockpit
Instrument cluster (vehicle with
steering wheel buttons) ................... 40
Overview .......................................... 37
see Instrument cluster
Coffee cup symbol
see ATTENTION ASSIST
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 190
Adaptive Brake Assist .................... 150
Display message ............................ 222
Distance warning function ............. 149
Operation/notes ............................ 149 Collision warning
see COLLISION PREVENTION ASSIST
COMAND display
Cleaning
......................................... 268
Combination switch .......................... 101
Communications equipment
Operation ....................................... 241
Type approval/frequency .............. 304
Constant headlamp mode
see Daytime running lamps
Consumption statistics
Fuel (vehicle with steering wheel
buttons) ......................................... 184
Fuel (vehicle without steering
wheel buttons) ............................... 177
Control panel
Above the windshield ....................... 44
Center console ................................ 43
Climate control ................................ 43
Driver's door .................................... 44
Convenience closing feature .............. 85
Convenience opening
With the SmartKey ......................... 123
Convenience opening feature ............ 85
Conversions/equipment .................... 33
Coolant (engine)
Adding ........................................... 255
Checking the level ......................... 253
Display messages (vehicle with
steering wheel buttons) ................. 220
Display messages (vehicle with-
out steering wheel buttons) ........... 204
Displaying the temperature (on-
board computer) ............................ 178
Filling capacity ............................... 311
Notes ............................................. 310
Temperature display in the
instrument cluster ......................... 175
Warning lamp ................................. 233
Cooling
see Climate control
Crosswind Assist ................................. 70
Cruise control
Activating ....................................... 148
Activation conditions ..................... 147
Cruise control lever ....................... 147
Deactivating ................................... 1488
Index

Mercedes-Benz, LLC has been informed in
writing of the necessity of such a repair.
(2) the same defect or damage, although less serious than described in (1), has been
repaired at least four times and Mercedes-
Benz has been informed of the necessity
of such a repair in writing.
(3) the vehicle cannot be operated for more than 30 calendar days due to repairs
resulting from the same or other major
defects or damage.
Please send written notification to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz
Sandy Springs, GA 30328 Maintenance
USA only:
Always bring the Maintenance Booklet with
you when taking the vehicle to a Mercedes-
Benz Commercial Van Center. Your customer
service advisor enters each service into the
Maintenance Booklet.
Canada only:
Have every service carried out by a qualified
specialist workshop recorded in your service
report. Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram provides you with technical assistance in
the case of a breakdown. Your toll-free calls to
the Roadside Assistance Hotline are answered
by our staff around the clock. 365 days a year.
1-800-FOR-MERCedes
(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadside Assistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Informa-
tion booklet (Canada). Both are located in your
vehicle document wallet. Change of address or owner
Please use the "Notice of Change of Address"
form in the Service and Warranty Information
booklet to inform us of a change of address, or
simply phone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes

(1-800-367-6372) or
Customer Service (Canada) on
1-800-387-0100. This enables us, if neces-
sary, to contact you at any time.
If you sell your Mercedes, please leave all the
literature in the vehicle so that it is available
for the next owner.
If your vehicle was purchased as a used vehi-
cle, please send us the "Notice of Purchase of
Used Car" from the Service and Warranty
Information booklet or phone the Mercedes-
Benz Customer Assistance Center (USA) on
hotline number 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (Can-
ada) on 1-800-387-0100. Operating the vehicle outside of the
USA and Canada
When traveling abroad with your vehicle,
observe the following points: R Service facilities or replacement parts may
not be available immediately.
R Unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic con-
verter.
R The fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Certain Mercedes-Benz models are available in
Europe through our European Delivery Pro-
gram. Please consult a Mercedes-Benz Com-
mercial Van Center for further information, or
write to one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue 28
Introduction

X
Slide release catch : in the direction of the
arrow and, at the same time, remove
mechanical key ; from the key completely.
Inserting the mechanical key X
Push mechanical key ; completely into the
key until it engages and release catch : is
back in its basic position.
Unlocking/locking the vehicle using
the mechanical key The door lock for unlocking in an emergency is
on the driver’s door.
X To unlock the driver's door: insert the
mechanical key fully into the driver's door
lock and turn it counter-clockwise.
The driver’s door is unlocked.
X To lock the vehicle: lock all doors except
the driver's door from the inside. To do this,
push down the door-locking knobs.
X Insert the mechanical key fully into the driv-
er's door lock and turn it clockwise.
The driver's door is locked. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive sub-
stances. If batteries are swallowed, it can
result in severe health problems. There is a
risk of fatal injury.
Keep batteries out of the reach of children.
If a battery is swallowed, seek medical
attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of
them with the household
rubbish. They must be col-
lected separately and dis-
posed of in an environmen- tally responsible recycling
system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used bat-
teries.
Mercedes-Benz recommends that you have
the battery changed at a qualified specialist
workshop.
Checking the battery X
Press the & or % button.
If indicator lamp : lights up briefly, the bat-
tery is sufficiently charged.
If indicator lamp : does not light up briefly,
the battery is empty.
X Change the battery ( Y page 73).
If the key battery is checked within the signal
range of the vehicle, pressing the & or
% button results in:
R lock or
R unlock the vehicle
i The battery may be obtained at any quali-
fied specialist workshop.
Changing the battery You need a type CR 2025 3 V cell battery.
X Pull out the mechanical key from the key
(Y page

72). Key
73
Opening and closing Z

If you require help when changing bulbs of
other interior lights, please visit a qualified
specialist workshop.
Rear compartment and cargo com-
partment lamps
You cannot change the following bulbs your-
self:
R in a Passenger Van, the bulbs in the trunk
lamp and those of the rear compartment
interior lights in the grab handles
R in a Cargo Van with an LED light strip in the
cargo compartment, the LED light strip
Have these bulbs or the LED light strip
changed in a qualified specialist workshop
only.
Information on changing the trunk lamp light
source in the side trim panel of vehicles with a
cargo compartment shelf can be found under
"Additional interior and surround lighting"
(Y page
104). Rear compartment interior and cargo compart-
ment lamp in the headliner or side trim panel Bulb type: T10 6W Xenon X
Switch off the interior lighting.
X Press in the spring catch of lamp lens :
with a suitable object, e.g. a screwdriver,
and then pry off lamp lens : with lamp
housing =.
X Press in spring catches ; and pull lamp
lens : off from lamp housing =.
X Remove bulb ? from lamp housing =.
X Insert new bulb ?.
X For cargo compartment lamps with a but-
ton, align lamp lens : so that its opening is
above the button of lamp housing =.
X Position lamp lens : on lamp housing =
and engage.
X Position lamp lens : with lamp housing =
on the left and engage. Additional interior lighting and sur-
round lighting
The scope of the additional interior and ambi-
ent lighting depends on your vehicle equip-
ment. The bulb change described here is valid
for:
R the mirror lamp in the sun visor
R the ambient lamp at the bottom of the front
door
R the ambient lamp inside the tailgate
You can find information on changing the bulb
of the signal and ambient lamp at the bottom
of the tailgate under “Signal and ambient lamp
in the tailgate"

(Y page 105). Type of lamp: W 5 W
X Press in the spring catch of lamp housing :
with a suitable object, e.g. a screwdriver,
and pry off lamp housing :.
X Turn socket ; counter-clockwise and
remove from the lamp housing :. 104
Replacing bulbs: interior lighting and ambient lamps
Lights and windshield wipers

X
Remove bulb = from socket ;.
X Press new bulb = into socket ;.
X Screw socket ; clockwise into the lamp
housing :.
X Position lamp housing : on the left-hand
side and engage. Signal and ambient light in the tail-
gate
Type of lamp: W 5 W
X Press in the spring catch of the lamp hous-
ing at the side of crystal clear lamp lens ;
with a suitable object, e.g. with a screw-
driver, and pry off the lamp housing.
X Turn socket = counter-clockwise and
remove from the lamp housing.
X Remove the bulb from socket =.
X Press the new bulb into socket =.
X Screw socket = clockwise into the lamp
housing.
X Position the lamp housing to the side of red
lamp lens : and engage. Replacing bulbs
Important safety notes
G
WARNING
Bulbs, lamps and connectors can get very
hot when operating. If you change a bulb,
you could burn yourself on these compo-
nents. There is a risk of injury.
Allow these components to cool down
before changing a bulb. !
Make sure the bulbs are always securely
installed.
The bulbs and lamps are an essential compo-
nent of vehicle safety. You must therefore
make sure that these function correctly at all
times. Have the headlamp setting checked
regularly.
Observe the following notes when changing a
bulb:
R Always switch off the ignition before replac-
ing bulbs in the lighting system. This will
prevent a short circuit.
R Wear gloves and eye protection when
changing a bulb.
R Do not use a bulb that has been dropped or
that has scratches on its glass tube. The
bulb could may explode.
R A bulb could explode if:
- you touch it
- it is hot
- you drop it
- you scratch or score it
R Marks on the glass tube shorten the operat-
ing life of a bulb. Do not touch the glass
tube with your bare hands. If necessary,
clean the glass tube when cold with alcohol
or spirit. Then rub off the glass tube with a
clean, lint-free cloth.
R Make sure that bulbs are protected from
moisture when operating and that they do
not come into contact with liquids. Make
sure that seals are seated correctly and
replace damaged seals.
R Check the contacts for signs of corrosion
and clean these if required.
R Only operate bulbs in closed lamps which
have been designed for this purpose.
R Only use spare bulbs of the same type, with
the prescribed voltage and the correct wat-
tage.
R If the new bulb does not light up, consult a
qualified specialist workshop. Replacing bulbs
105Lights and windshield wipers Z

R
Have lamps with LED bulbs repaired at a
qualified specialist workshop only.
R Have the bulbs of the following lamps
replaced at a qualified specialist workshop
only:
- Additional brake lamps
- The license plate lighting
- Front fog lamp
- Side marker lamp
Please also observe the notes on the inte-
rior lights
(Y page 103).
If you require assistance changing bulbs, con-
sult a qualified specialist workshop. Front lamp clusters
Overview of bulb types Lights Bulb type
:
Side-mounted addi-
tional turn signal lamp WY 5 W
;
Turn signal lamp PY 21 W
=
Low-beam headlamps H7 55 W
?
Front fog lamp H11 55 W
A
High-beam headlamp/
parking lamp/standing
lamp/daytime running
lamp H15 55 W/
15 W
B
Side marker lamp LED Installing/removing the cover on the
front wheel arch
X
To remove: switch off the lighting system.
X To change a bulb set in the left headlamp,
turn the steering wheel clockwise as far as it
will go. To change a bulb in the right head-
lamp, turn the steering wheel counter-clock-
wise as far as it will go.
The space in front of the cover in the front
wheel arch then becomes greater.
X Grip cover : in the middle.
X Slide cover : upwards, remove and let it
hang from the strap.
X To install: if necessary, remove dirt from
cover : and the opening in the wheel arch.
X Insert cover : at the top and thread the
cover strap through the opening in the
wheel arch.
X Slide cover : down as far as it will go.
Low-beam headlamps View from inside (example: left headlamp)
X Remove the cover in the front wheel arch
(Y page

106).
X Turn housing cover : counter-clockwise
and remove it. 106
Replacing bulbs
Lights and windshield wipers

X
Turn socket ; for low-beam headlamps
counter-clockwise and remove it.
X Remove the bulb from socket ;.
X Insert a new bulb into socket ;.
X Insert socket ; and tighten by turning
clockwise.
X Press on housing cover : and tighten by
turning clockwise.
X Replace the cover in the front wheel arch
(Y page
106).
High-beam headlamps, standing
lamps/parking lamps and daytime
running lamps View from inside (example: left headlamp)
X Switch off the lighting system.
X Open the hood.
X Turn housing cover : counter-clockwise
and remove it.
X Pull out the bulb together with bulb
holder ;.
X Insert the new bulb with bulb holder ; and
engage it as far as it will go.
X Press on housing cover : and turn clock-
wise to fasten.
X Close the hood. Turn signal lamp View from inside (example: left headlamp)
X Switch off the lighting system.
X Open the hood.
X Turn socket : anti-clockwise and remove.
X Pull bulb out of socket :.
X Insert a new bulb into socket :.
X Insert socket : and turn it clockwise until
it engages.
X Close the hood.
Side-mounted additional turn signal
lamp The additional turn signals are mounted on the
side of the vehicle's front fender.
X Switch off the lighting system.
X Slide additional turn signal : forwards and
swing it out.
X Press the bulb to the rear.
X Apply light pressure to the bulb, turning it
counter-clockwise and remove it from the
socket. Replacing bulbs
107
Lights and windshield wipers Z

X
Press the new bulb into the socket and
screw it in clockwise.
X Attach additional turn signal : at the front
and engage. Replacing the rear lamp clusters
Overview of bulb types Tail lamps
Lights Bulb type
:
High-mounted brake
lamp LED
;
License plate lamp LED
=
Rear fog lamp (driver's
side) P 21 W
?
Backup lamp P 21 W
A
Brake lamp/tail lamp/
standing lamp/turn sig-
nal P 21 W
Side marker lamp LED
Tail lamps
Installing/removing the tail lamp
! Remove the tail lamps with care so as not
to damage the paintwork.
Because of the installation position,
Mercedes-Benz recommends that you have
the tail lamp bulbs changed at a qualified
specialist workshop. Tail lamps
X To remove: switch off the lighting system.
X Open the tailgate/rear-end door.
i The vehicle tool kit contains a screwdriver
( Y page
270).
X Unscrew two side screws :.
X Press tail lamp ; out as far as bolts =.
X Remove tail lamp ; out from bolts =.
X Pull the connector off the bulb holder of the
tail lamp.
X To install: press the connector into the bulb
holder of the tail lamp.
X Press the tail lamp sideways onto bolts =
and slide onto the vehicle.
X Tighten two side screws :.
Standard tail lamp X
Remove the tail lamp ( Y page
108).
X Unscrew three screws : and remove bulb
holder ; from the tail lamp.108
Replacing bulbs
Lights and windshield wipers

Bulb holder
=
Turn signals/brake lamps/tail lamps/
standing lamps
? Backup lamp
A Rear fog lamp (driver's side only)
X Apply light pressure to the corresponding
bulb, turn it counter-clockwise and remove
it from the bulb holder.
X Press the new bulb into the socket and
screw it in clockwise.
X Insert bulb holder ; into the tail lamp and
tighten all three screws :.
X Install the tail lamp (Y page 108).Windshield wipers
Switching the windshield wiper
on/off
! Do not operate the windshield wipers
when the windshield is dry, as this could
damage the wiper blades. Moreover, dust
that has collected on the windshield can
scratch the glass if wiping takes place when
the windshield is dry.
If it is necessary to switch on the windshield
wipers in dry weather conditions, always use
washer fluid when operating the windshield
wipers.
! If the windshield wipers leave smears on
the windshield after the vehicle has been
washed in an automatic car wash, wax or
other residues may be the reason for this.
Clean the windshield using washer fluid
after washing the vehicle in an automatic
car wash.
! Intermittent wiping with rain sensor: due
to optical influences and the windshield becoming dirty in dry weather conditions,
the windshield wipers may be activated
inadvertently. This could then damage the
windshield wiper blades or scratch the wind-
shield.
For this reason, you should always switch
off the windshield wipers in dry weather. 1
$ Windshield wipers off
2 Ä Intermittent wipe, low (rain sensor
set to low sensitivity)
3 Å Intermittent wipe, high (rain sensor
set to high sensitivity)
4 ° Continuous wipe, slow
5 ¯ Continuous wipe, fast
B î 1st pressure point – single wipe; 2nd
pressure point – wipe with washer fluid
X Turn the key to position 1 or 2 in the igni-
tion lock.
X Turn the í wiper switch to the corre-
sponding position.
In the Ä or Å
positions, the appropriate
wiping frequency is set automatically accord-
ing to the intensity of the rain. In the Å
position, the rain sensor is more sensitive to
precipitation than in the Ä position, caus-
ing the windshield wipers to wipe more fre-
quently.
The windshield will no longer be wiped prop-
erly if the wiper blades are worn. This may pre-
vent you from observing the traffic conditions.
Information on replacing the wiper blades can
be found under "Replacing wiper blades"
( Y page 110). Windshield wipers
109
Lights and windshield wipers Z

R
If you wish to use the driver's side settings
on the co-driver's side and, for vehicles with
rear-compartment air conditioning, for the
rear compartment as well, use the "Synchro-
nization" function. The indicator lamp in the
0 button comes on when the function is
switched on.
R After long journeys, you can use the residual
heat of the engine to heat the stationary
vehicle. The residual heat utilization can
only be switched on or off while the ignition
is switched off. The indicator lamp in the
Ì button comes on when the function is
switched on.
Approximately 60 minutes after parking the
vehicle, 3-zone automatic climate control can
switch on automatically, depending on the out-
side temperature. The vehicle is then ventila-
ted for about 30 minutes at low fan setting
and 3-zone automatic climate control is dried
out. Optimum use of the rear compart-
ment air conditioning
Vehicles with air-conditioning system
Switch the rear-compartment air-conditioning
system on and off using the air-conditioning
system control panel. When you switch on the
rear-compartment air conditioning, your set-
tings for temperature, airflow and air distribu-
tion are automatically adopted on the control
panel for the rear-compartment air condition-
ing.
The indicator lamp in the / button comes
on when the rear-compartment air-condition-
ing is switched on
(Y page 115).
Vehicles with dual-zone automatic climate
control
To operate the rear-compartment air condi-
tioning, use the control panel of the dual-zone
automatic climate control system. When you
switch on the rear-compartment air condition-
ing, you can set the temperature and airflow
separately on the control panel. The airflow
setting is automatically adopted for the rear-
compartment air conditioning. When dual-zone
automatic climate control is in à automatic
mode, the air distribution of the rear-compart-
ment air conditioning is also automatically
adjusted.
When you set the temperature and airflow of
the rear-compartment air conditioning, the indicator lamp of the / button
(Y page

116) flashes. When the rear-compart-
ment air conditioning is switched on, the indi-
cator lamp on the / button lights up.
For optimum climate control, set the tempera-
ture to 72 ‡ (22 †) and switch on à auto-
matic mode. Only change the temperature in
small increments. Operating the climate control sys-
tem
Switching the climate control on/off
Important safety notes When the climate control is switched off, air
intake and air circulation also stop. Only use
this setting for a brief period. Otherwise, the
windows could fog up.
Air-conditioning system X
Turn the key to position 2 in the ignition
lock.
X To switch on: turn airflow control A clock-
wise to at least level 1 – (Y page

115).
X To switch off: turn airflow control A coun-
ter-clockwise to position 0.
Dual-zone automatic climate control X
Turn the key to position 2 in the ignition
lock.
X To switch on: press the à button.
The indicator lamp in the à button and
the display are switched on. The climate
control is automatically adjusted depending
on the set temperature

(Y page 119).
or
X Press the K button and set blower set-
ting 1 or above.
The blower settings are shown in the display
as a bar graph.
X To switch off: press the I button and,
after reaching the lowest blower speed,
press it again.
The control panel display goes off.
Preferably switch on climate control using the
à button. Operating the climate control system
117
Climate control