maintenance MERCEDES-BENZ R-Class 2011 W251 Owner's Guide

Rsolvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. Generally, park the
vehicle at operating temperature after
cleaning.
Exterior care
Automatic car wash
GWarning!
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried.
You can wash the vehicle in an automatic car
wash from the very start.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
position P automatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:XMake sure the vehicle is stationary and the
ignition is switched off.XTurn the SmartKey to position
2 (Y page 149) in the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the parking brake.XSwitch off the ignition and leave the
SmartKey in the ignition lock.
! Make sure that the side windows are
completely closed, that the ventilation/
heating is switched off and that the
windshield wiper switch is set to 0.
Otherwise, the rain/light sensor could be
activated, triggering unintended wiper
movements. This can cause damage to the
vehicle.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
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Washing by hand
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Also, clean the insides of the wheels when
washing the underbody of the vehicle.
XDo not use hot water and do not wash the
vehicle in direct sunlight.XUse a soft car sponge for cleaning.XUse a gentle cleaning agent, e.g. a
Mercedes-Benz approved car shampoo.XWash down the vehicle with a gentle water
jet.XDo not point the water jet directly at the air
inlets.XUse plenty of water and rinse the sponge
frequently.XRinse the vehicle with clean water and dry
it thoroughly with a chamois.XDo not allow the cleaning agent to dry on
the paintwork.
Power washers
GWarning!
Do not use power washers with circular-jet
nozzles (dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
! Keep the distance between the vehicle
and the nozzle of the power washer at
11.8 in (30 cm). Information about the
correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door joint
R electrical components
R battery
R connectors
R lights
R seals
Rtrim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
brake pads, thus drying them. The vehicle
can then be parked up.
Cleaning the paintwork
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop immediately, e.g. an
authorized Mercedes-Benz Center.
XRemove impurities immediately, where
possible, whilst avoiding rubbing too hard.XSoak insect remains with insect remover
and rinse off the treated areas afterwards.XSoak bird droppings with water and rinse
off the treated areas afterwards.XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.XUse tar remover to remove tar stains.XUse silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items
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to painted surfaces. You could otherwise
damage the paintwork.
If water no longer forms "beads" on the
painted surface, paint care products should
be used that have been approved and
recommended by Mercedes-Benz. This is the
case approximately every three to five
months, depending on climatic conditions
and the care product used.
If dirt has entered the paint surface or the
paintwork has become dull, a paint cleaner
should be used that has been approved and
recommended by Mercedes-Benz.
Never use such care products in direct
sunlight or on a hot hood.XUse a suitable touch-up stick, e.g. MB
Touch Up stick, for quick, temporary repair
of damaged paintwork.
Cleaning the windows
GWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
XClean the inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not use hard objects to clean the insides
of the windows, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Under certain circumstances,
deposits such as leaves, petals and pollen
may prevent water from draining away,
leading to corrosion damage.
Cleaning the wiper bladesGWarning
Switch off the windshield wipers and remove
the SmartKey from the ignition lock before
cleaning the windshield or the wiper blades.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone off. The windshield wipers could
otherwise move and injure you.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
XFold the wiper arms away from the
windshield.XCarefully clean the wiper blades with a
damp cloth.XFold the windshield wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
Cleaning the headlamps
XClean the plastic lamp lenses on the
headlamps using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths.
! Only use cleaning agents or cleaning
cloths which are suitable for plastic
headlamp lenses. Unsuitable cleaning
agents or cleaning cloths could scratch or
damage the plastic headlamp lenses.
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Cleaning the sensorsXClean sensors : of the driving systems
with water, car shampoo and a soft cloth.
! When cleaning the sensors with a power
washer, maintain a distance between the
vehicle and the nozzle of the power washer
of at least 11.8 in (30 cm). Information
about the correct distance is available from
the equipment manufacturer.
Cleaning the rear view camera
XUse clear water and a soft cloth to clean
camera lens :.
!
Do not clean the camera lens and the area
around the rear view camera with a power
washer.
Cleaning the exhaust tail pipes
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
! Do not clean the exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
XClean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Interior care
Cleaning the display
XBefore cleaning the display, make sure that
it is switched off and has cooled down.XClean the display surface using a
commercially-available microfiber cloth
and TFT/LCD display cleaner.XDry the display surface using a dry
microfiber cloth.
! For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
Cleaning the plastic trim
GWarning!
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as a result, plastic
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parts may break away and be thrown around
the interior when an air bag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XWash thoroughly with a damp cloth or use
a leather care agent that has been
recommended and approved by Mercedes-
Benz.
Cleaning real wood and trim strips
XWipe the wooden trim and trim strips with
a damp, lint-free cloth, e.g. a microfiber
cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish for trim strips.
The trim strips have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim strips.
Chrome polish can be used to remove very
heavy soiling from trim strips which you are
sure are made of chrome. If you are unsure
as to whether a trim strip is chrome-plated
or not, consult an authorized Mercedes-
Benz Center.
Cleaning the seat covers
! Do not use microfiber cloths to clean
genuine leather, artificial leather or
Alcantara ®
covers. If used often, these can
damage the cover.
! Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the
covers down with a dry cloth. Make sure
that the leather does not become
soaked. It may otherwise become rough
and cracked. Only use leather care
agents that have been tested and
approved by Mercedes-Benz. You can
obtain these from a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat
sections to avoid leaving visible lines.
Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there.
R clean Alcantara ®
covers with a damp
cloth. Make sure you wipe entire seat
sections to avoid leaving visible lines.
i Note that regular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
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Cleaning the seat beltsXUse clean, luke-warm water and soap
solution.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by warming them above 176 ‡ (80 †) or
placing them in direct sunlight.
GWarning
Do not bleach or dye seat belts as this may
severely weaken them. In a crash, they may
not be able to provide adequate protection.
Cleaning the headliner and carpets
XRoof lining: use soft brushes or dry
shampoo if it is particularly dirty.XCarpets: use carpet and textile cleaners
that have been approved and
recommended by Mercedes-Benz.Care289Maintenance and careBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 289Z

XOn downhill gradients: place chocks or
other suitable items in front of the wheels
of the front and rear axle.
Raising the vehicle
GWarning
When jacking up the vehicle, only use the jack
which has been specifically approved by
Mercedes-Benz for your vehicle.
The jack is designed exclusively for jacking up
the vehicle at the jacking points built into both
sides of the vehicle. The jack saddle must be
placed centrally under the jacking point. The
jack must always be vertical when in use,
especially on inclines or declines.
The jack is intended only for lifting the vehicle
briefly for wheel changes. It is not suited for
performing maintenance work under the
vehicle. To help avoid personal injury, use the
jack only to lift the vehicle during a wheel
change.
Never get beneath the vehicle while it is
supported by the jack. Keep hands and feet
away from the area under the lifted vehicle.
Always lower the vehicle onto sufficient
capacity jackstands before working under the
vehicle.
Always firmly engage the parking brake and
block the wheels with wheel chocks or other
sizable objects before raising the vehicle with
the jack. Do not disengage the parking brake
while the vehicle is raised.
Make sure that the ground on which the
vehicle is standing and where you place the
jack is solid, level and not slippery. If
necessary, use a large underlay. On slippery
surfaces, such as tiled floors, you should use
a non-slip underlay, for example a rubber mat.
Do not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack may
not be able to achieve its load-bearing
capacity if it is not at its full height.
Never start the engine when the vehicle is
raised.
Also observe the notes on the jack.
XUsing lug wrench :, loosen the bolts on
the wheel you wish to change by about one
full turn. Do not unscrew the bolts
completely.
The jacking points for the jack are located
behind the wheel housings of the front wheels
and in front of the wheel housings of the rear
wheels (arrows).
GWarning
The jack is designed exclusively for jacking up
the vehicle at the jacking points. The jack
saddle must be placed centrally under the
jacking point.
If you do not position the jack correctly in the
jacking point, the vehicle can fall off the jack
and seriously or fatally injure you or others.
! The jack is designed exclusively for
jacking up the vehicle at the jacking points.
Otherwise, your vehicle could be damaged.
XTake ratchet ring spanner out of the vehicle
tool kit and place it on the hexagon nut of
the jack so that the letters AUF are visible.Flat tire303Roadside AssistanceBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 303Z

Vehicle equipment ............................320
Important safety guidelines ............320
Directives to be observed ................321
Maintenance and care of wheels
and tires ............................................. 321
Tire pressures ................................... 322
Loading the vehicle ..........................330
Maximum tire load ............................334
Direction of rotation .........................334
Uniform Tire Quality Grading
Standards .......................................... 334
Interchanging the wheels ................336
Tire labeling ....................................... 336
Definitions for tires and loading ......340
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Directives to be observed
R Only mount tires and wheels of the same
type and make.
R Only mount tires of the correct size onto
the wheels.
R After mounting new tires, run them in at
moderate speeds for the first 60 miles
(100 km) as they only reach their full
performance after this distance.
R Do not use tires until they are excessively
worn as the tire traction on wet road
surfaces decreases significantly when the
tread depth is less than 1
/ 8 in (3 mm).
R If the vehicle is heavily laden, check the tire
pressure and adjust it if necessary.
R When parking your vehicle, make sure that
the tires do not get deformed by the curb
or other obstacles. If it is necessary to drive
over curbs, speed humps or similar
elevations, try to do so slowly and at an
obtuse angle. Otherwise, the tires,
particularly the sidewalls, can get
damaged.
Maintenance and care of wheels and
tires
Checking wheels and tires
GWarning
Regularly check the tires for damage.
Damaged tires can cause tire inflation
pressure loss. As a result, you could lose
control of your vehicle.
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
R Regularly check the wheels and tires of
your vehicle for damage (e.g. cuts,
punctures, tears, bulges on tires and
deformation or severe corrosion on
wheels), at least once a month, as well as
after driving off-road or on rough roads.
Damaged wheels can cause a loss of tire
pressure.
R Regularly check the tire tread depth and
the condition of the tread across the whole
width of the tire (Y page 321). If necessary,
turn the front wheels to full lock in order to
inspect the inner side of the tire surface.
R All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not
install anything on the valve (such as tire
pressure monitoring systems) other than
the standard valve cap or other valve caps
approved by Mercedes-Benz for your
vehicle.
R Regularly check the pressure of all the tires
including the emergency spare wheel or the
spare wheel, particularly prior to long trips,
and correct the pressure as necessary
( Y page 322).
Service life of tires
The service life of tires depends on the
following factors amongst other things:
R driving style
R tire pressure
R mileage
Replace the tires after six years at the latest,
regardless of wear. This also applies to the
emergency spare wheel/spare wheel.
Tire tread
GWarning
Although the applicable federal motor vehicle
safety laws consider a tire to be worn when
the tread wear indicators (TWI) become
visible at approximately 1
/ 16 in (1.6 mm), we
recommend that you do not allow your tires
to wear down to that level. As tread depth
approaches 1
/ 8 in (3 mm), the adhesion
properties on a wet road are sharply reduced.
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XMake sure that the key is in position 2
( Y page 149) in the ignition lock.XPress and hold the V or U button on
the multifunction steering wheel until the
standard display appears in the
multifunction display ( Y page 202).XPress the * or & button until the
Run Flat Indicator Active Menu: R-
Button message appears in the
multifunction display.XPress the reset button ( Y page 28) on the
instrument cluster.
The Restart Run Flat Indicator?
Yes Cancel message appears in the
multifunction display.
If you wish to confirm the restart:
XPress the W button.
The Run Flat Indicator Restarted
message appears in the multifunction
display.
After a teach-in period, the tire pressure
loss warning system will monitor the set
tire pressures of all four tires.
If you wish to cancel the restart:
XPress the X button.
or
XWait until the Restart Run Flat
Indicator? Yes Cancel message
disappears.
The tire pressure values stored at the last
restart will continue to be monitored.
Tire pressure monitoring system
(USA only)
Important safety information
If a tire pressure monitor is installed, the
vehicle's wheels have sensors installed that
monitor the tire pressures in all four tires. The
tire pressure monitor warns you when the
pressure drops in one or more of the tires. The
tire pressure monitor only functions if the
correct wheel electronics units are installed
in all wheels.
The tire pressure monitor has a yellow
warning lamp in the instrument cluster for
indicating a pressure loss or malfunction.
Depending on how the warning lamp flashes
or lights up, a tire pressure that is too low or
a malfunction in the tire pressure monitor is
displayed:
R if the warning lamp is lit continuously, the
tire pressure on one or more tires is
significantly too low. The tire pressure
monitor is not malfunctioning.
R if the warning lamp flashes for 60 seconds
and then remains lit constantly, the tire
pressure monitor is malfunctioning.GWarning!
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the inflation
pressure recommended by the vehicle
manufacturer on the tire and loading
information table on the driver's door B-pillar
or the tire inflation pressure table on the
inside of the fuel filler flap. If your vehicle has
tires of a different size than the size indicated
on the tire and loading information table or
the tire inflation pressure table, you should
determine the proper tire inflation pressure
for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitor
(TPMS). An indicator lamp lights up if one or
more of your tires are significantly
underinflated. Accordingly, when the low tire
pressure indicator lamp lights up, you should
stop and check your tires as soon as possible,
and inflate them to the proper pressure.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to
tire failure.
Underinflation also reduces fuel efficiency
and tire tread life and may affect the vehicle's
handling and stopping ability. Please note that
the TPMS is not a substitute for proper tire
maintenance and it is the driver's
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