engine MERCEDES-BENZ R-Class 2011 W251 Owner's Manual

Center console ..................................... 31
2nd row of seats ............................ 249
Central locking
Automatic locking (on-board
computer) ...................................... 208
SmartKey ......................................... 74
Changing bulbs
Headlamps ..................................... 121
Changing gears .................................. 157
Changing the bulbs Removing/replacing the cover
(front wheel arch) .......................... 123
Changing the programming
SmartKey ......................................... 77
Child-proof locks
Rear doors ....................................... 66
Special seat belt retractor ...............61
Children
In the vehicle ................................... 59
Restraint systems ............................ 59
Child seat
Automatic recognition .....................48
Automatic recognition/air bag
deactivation, self-test ......................50
ISOFIX (LATCH-type child seat
anchors) ........................................... 62
Special seat belt retractor ...............61
Top Tether ....................................... 63
Troubleshooting ............................... 51
Cigarette lighter ................................ 264
Climate control Activating/deactivating .................138
Activating/deactivating air-
recirculation mode .........................143
Controlling automatically ...............140
Cooling with air dehumidification ..139
Defrosting the windshield ..............142
Demisting the windows .................. 143
Dual-zone automatic climate
control ........................................... 133
Important safety information .........132
Indicator lamp ................................ 140
Multi-zone automatic climate
control ........................................... 134
Problems with "cooling with air
dehumidification" ........................... 140
Problems with the rear window
heating .......................................... 143Rear control panel .................135, 138
Refrigerant ..................................... 355
Setting the air distribution .............142
Setting the airflow .........................142
Setting the air vents ......................145
Setting the temperature ................141
Setting the temperature (rear
compartment) ................................ 141
Switching the MONO function on/
off .................................................. 142
Switching the rear window
heating on/off ............................... 143
Switching the residual heat
function on/off .............................. 144
Clock (on-board computer) ............... 206
Cockpit ................................................. 27
Collapsible spare wheel Inflating ......................................... 305
see Emergency spare wheel
Combination switch .......................... 119
Compass ............................................ 276
Calling up ....................................... 276
Consumption statistics (on-board
computer) .......................................... 210
Convenience closing feature .............. 89
Convenience opening feature ............ 89
Coolant (engine) Antifreeze/corrosion inhibitor .......357
Checking the level .........................281
Display message ............................ 224
Notes ............................................. 355
Temperature gauge ........................ 202
Cooling
see Climate control
Crash-responsive emergency
lighting ............................................... 121
Cruise control .................................... 173
Cruise control lever .......................173
Display message ............................ 229
Cup holder ......................................... 260
Center console .............................. 260
second row of seats ....................... 261
third row of seats ........................... 262
Current fuel consumption (on-
board computer) ............................... 211
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Customer Relations Department ....... 22
D
Dashboard see Cockpit
Date (on-board computer) ................ 206
Daytime driving lights Display message ............................ 223
Switching on/off (on-board
computer) ...................................... 206
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 207
Interior lighting (on-board
computer) ...................................... 208
Diesel particle filter .......................... 169
Digital speedometer Displaying ...................................... 202
Setting the unit (on-board
computer) ...................................... 205
DIRECT SELECT lever
see Automatic transmission
Display (cleaning instructions) ........ 287
Display messages Brakes ........................................... 219
Calling up (on-board computer) .....213
Clearing (on-board computer) ........213
Driving systems ............................. 228
Engine ............................................ 224
Lamps ............................................ 224
Safety systems .............................. 214
Service interval display ..................282
Tires ............................................... 230
Vehicle ........................................... 233
Distance recorder ............................. 202
Distance warning function
(vehicles with DISTRONIC) ................. 70
Activating/deactivating (on-
board computer) ............................ 210
Distance warning lamp ..................... 243
DISTRONIC ......................................... 175
Display message ............................ 229
Displays in the multifunction
display ........................................... 180
Driving tips .................................... 181
Setting the specified minimum
distance ......................................... 179
Warning lamp ................................. 243
Door
Automatic locking ............................ 81
Automatic locking (on-board
computer) ...................................... 208
Display message ............................ 234
Emergency locking ........................... 82
Emergency unlocking .......................82
Opening (from inside) ......................81
Door control panel
Overview .......................................... 33
Doors
Important safety notes ....................80
Drinking and driving ......................... 169
Drinks holder see Cup holder
Drive program
Automatic ...................................... 158
Driving abroad ................................... 173
Driving on flooded roads .................. 172
Driving safety system EBD (Electronic Brake force
Distribution) ..................................... 70
ESP ®
(Electronic Stability
Program) .......................................... 68
Important safety information ...........67
Driving safety systems
4ETS (Electronic Traction System) ...69
ABS (Anti-lock Braking System) .......67
BAS (Brake Assist System) ..............68
Distance warning system
(vehicles with DISTRONIC) ...............70
Overview .......................................... 67
Driving systems
Blind Spot Assist ............................ 191
Cruise control ................................ 173
DISTRONIC .................................... 175
Level control .................................. 183
PARKTRONIC ................................. 186
Rear axle level control ...................182
Rear view camera .......................... 189
Driving tips ........................................ 157
DISTRONIC .................................... 181
Downhill gradients .........................170
Driving on flooded roads ................172Index7BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 7

Towing a trailer .............................. 193
Wet road surface ........................... 170
Winter ............................................ 172
DVD audio (on-board computer) ...... 203
E
EASY-ENTRY feature ......................... 110
3rd row of seats ............................. 105
Activating/deactivating (on-
board computer) ............................ 209
EASY-EXIT feature ............................. 110
3rd row of seats ............................. 105
Crash-responsive ........................... 111
EBD (Electronic Brake force
Distribution) Display message ............................ 220
Function/notes ................................ 70
Electrical fuses
see Fuses
Electronic Brake-force
Distribution) see EBD
Electronic Stability Program
see ESP ®

Electronic Traction Support
see 4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 162
Vehicle ............................................. 82
Emergency running mode
Automatic transmission .................160
Emergency spare wheel
Storage location ............................ 295
Stowing .......................................... 295
Emergency tensioning device
Function ........................................... 58
Safety guidelines ............................. 37
Emissions purification
Service and warranty information ....19
Engine
Irregular running ............................ 154
Starting problems ..........................154
Starting the engine with the key ....150
Starting with KEYLESS GO .............151
Switching off .................................. 152
Warning lamp (engine
diagnostics) ................................... 242
Engine electronics
Malfunction .................................... 154
Engine emergency stop .................... 317
Engine number .................................. 350
Engine oil Adding ........................................... 280
Checking the oil level ..................... 279
Display message ............................ 226
Lubricant additives ........................355
Notes about oil grades ................... 354
Viscosity ........................................ 355
ESP ®
(Electronic Stability
Program) Activating/deactivating ...................69
Display message ............................ 214
Important safety information ...........68
Trailer stabilization ........................... 70
Warning lamp ................................. 240
Exhaust check ................................... 169
Exhaust tail pipe (cleaning
instructions) ...................................... 287
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 112
Dipping (automatic) .......................113
Folding in/out (automatically) .......112
Folding in/out (electrically) ...........112
Folding in when locking (on-board
computer) ...................................... 209
Out of position ............................... 113
Setting ........................................... 112
Storing settings (memory
function) ........................................ 114
Storing the parking position ..........113
Exterior view ........................................ 26
F
Filling capacity see Technical data
First-aid kit ......................................... 293
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Flat tireChanging a wheel/mounting the
spare wheel ................................... 301
MOExtended run-flat system .........307
Preparing the vehicle .....................296
Raising the vehicle .........................303
TIREFIT kit ...................................... 297
Floormat ............................................. 276
Front fog lamp (display
message) ............................................ 223
Fuel Additives ........................................ 353
Notes ............................................. 352
Premium-grade unleaded gasoline . 352
Refueling ........................................ 160
Specifications ................................ 352
Troubleshooting ............................. 164
Fuel consumption
Current (on-board computer) .........211
Notes ............................................. 168
Fuel filler cap (display message) ..... 227
Fuel filler flap Emergency release ........................162
Opening/closing ............................ 162
Fuel filter (display message) ............ 227
Fuel level Calling up the range (on-board
computer) ...................................... 211
Fuses
Dashboard fuse box .......................316
Engine emergency stop .................317
Fuse allocation chart .....................315
Fuse box in the cargo
compartment ................................. 316
Fuse box in the engine
compartment ................................. 316
Notes ............................................. 315
G
Garage door opener Clearing the memory .....................275
Notes ............................................. 272
Opening/closing the garage door ..275
Programming the remote control ...273
Gear or selector lever (cleaning
guidelines) ......................................... 288
Genuine Mercedes-Benz parts ......... 348
Genuine wood trim and trim strips
(cleaning instructions) ...................... 288
Glove box ........................................... 247
GTW (Gross Trailer Weight)
(definition) ......................................... 341
H
Headlamp cleaning system .............. 119
Adding washer fluid .......................281
Notes ............................................. 357
Headlamp delayed switch-off
see Delayed switch-off, exterior lighting
Headlamp mode (daytime driving)
see Daytime running lamps
Headlamps
Cleaning ......................................... 286
Misting up ...................................... 120
Head restraint
Adjusting (electrically) ...................101
Head restraints
Adjusting (manually) ......................101
Adjusting (rear) .............................. 102
Installing/removing (rear) ..............102
Luxury ............................................ 101
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
High beam flasher ............................. 119
Hill start assist .................................. 152
Hood Closing ........................................... 279
Opening ......................................... 278
Hydroplaning ..................................... 171
I
Immobilizer .......................................... 71
Indicator and warning lamps ABS ................................................ 239
Brakes ........................................... 236
DISTRONIC .................................... 243
Engine diagnostics .........................242
ESP ®
.............................................. 240
Fuel tank ........................................ 242
Reserve fuel ................................... 242
Seat belt ........................................ 237
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SRS ................................................ 241
Tire pressure monitor ....................243
Insect protection on the radiator .... 279
Instrument cluster Overview .......................................... 28
Selecting the language (on-board
computer) ...................................... 206
Submenu (on-board computer) ......205
Warning and indicator lamps ...........29
Instrument cluster lighting ................ 28
Instrument lighting see Instrument cluster lighting
Interior lighting
Automatic control ..........................121
Delayed switch-off (on-board
computer) ...................................... 208
Emergency lighting ........................121
Manual control ............................... 121
Reading lamp ................................. 120
ISOFIX (LATCH-type child seat
securing system) ................................. 62
J
Jack Storage location ............................ 294
Using ............................................. 303
Jump-starting ..................................... 311
K
Key Convenience closing feature ............89
Convenience opening feature ..........89
Display message ............................ 235
Starting the engine ........................150
KEYLESS-GO
Button ............................................ 149
Convenience closing feature ............90
Locking ............................................ 75
Starting the engine ........................151
Unlocking ......................................... 75
Key positions
KEYLESS-GO .................................. 149
SmartKey ....................................... 149
Kickdown ........................................... 157
L
Lane-change assistant see Blind Spot Assist
Language (on-board computer) ........ 206
Level control ...................................... 183
License plate lamp (display
message) ............................................ 222
Lights Activating/deactivating the
interior lighting delayed switch-off
(on-board computer) ......................208
Automatic headlamp mode ............117
Daytime running lamps ..................117
Driving abroad ............................... 116
Fog lamps ...................................... 118
Hazard warning lamps ...................119
High-beam headlamps ...................119
Light switch ................................... 116
Low-beam headlamps ....................117
Rear fog lamp ................................ 118
Switching the daytime driving
lights on/off (on-board computer) . 206
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 207
Switching the surround lighting
on/off (on-board computer) ..........207
Light sensor (display message) ....... 224
Loading guidelines ............................ 246
Locking Automatic ........................................ 81
Emergency locking ........................... 82
From inside the vehicle (central
locking button) ................................. 81
Low-beam headlamp (display
message) ............................................ 221
Luggage net ....................................... 249
Lumbar support 4-way lumbar support ....................107
Luxury head restraints ..................... 101
M
Main-beam headlamps (display
message) ............................................ 222
Malfunction message see Display messages
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Malfunctions relevant to safetyReporting ......................................... 23
mbrace
Call priority .................................... 271
Display message ............................ 215
Downloading destinations
(COMAND) ..................................... 271
Emergency call .............................. 268
Important safety notes ..................267
Locating a stolen vehicle ...............272
MB info call button ........................270
Roadside Assistance button ..........269
Self-test ......................................... 268
System .......................................... 268
Vehicle remote unlocking ..............272
Mechanical key
Function/notes ................................ 77
Memory card (on-board computer) . 203
Memory function ............................... 114
Menu (on-board computer) Additional functions .......................210
AIRMATIC/compass ......................204
Audio ............................................. 203
DISTRONIC .................................... 180
DVD ............................................... 204
Message memory .......................... 213
Navigation ..................................... 204
Overview of menus ........................201
Resetting to factory settings ..........205
Settings ......................................... 205
Standard display ............................ 202
Telephone ...................................... 211
Trip computer ................................ 210
Messages
see Display messages
Mirrors
Sun visor ........................................ 262
see Exterior mirrors or Rear-view mirror
MOExtended run-flat system ........... 307
MP3 Operating (on-board computer) .....203
see separate operating instructions
Multicontour seat .............................. 107
Multifunction display ........................ 199
Multifunction steering wheel Operating the on-board computer . 199
Overview .......................................... 30N
Navigation On-board computer .......................204
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 52
Resetting after being triggered ........53
NECK-PRO luxury head restraints
Operation ......................................... 52
Resetting after being triggered ........53
Notes on breaking-in a new
vehicle ................................................ 148
O
Occupant Classification System
(OCS) Faults ............................................... 47
Operation ......................................... 42
System self-test ............................... 45
Occupant safety
Children in the vehicle .....................59
System overview .............................. 36
OCS
Faults ............................................... 47
Operation ......................................... 42
System self-test ............................... 45
Octane number (fuel) ........................ 352
Odometer ........................................... 202
Off-road 4MATIC .......................................... 185
Oil
see Engine oil
On-board computer
Additional functions menu .............210
AIRMATIC/compass menu ............204
Audio menu ................................... 203
Convenience submenu ..................209
Displaying a service message ........283
Displaying the coolant
temperature ................................... 202
Displaying the outside
temperature ................................... 202
Display messages ..........................213
DISTRONIC menu .......................... 180
Factory settings ............................. 205
Important safety notes ..................198
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Switching seat heating on/off .......108
Switching the seat ventilation on/
off .................................................. 108
Seat ventilation
Indicator lamp (Malfunction) ..........109
Securing hooks .................................. 256
Sensors (cleaning instructions) ....... 287
Service indicator see Service interval display
Service interval display .................... 282
Displaying a service message (on-
board computer) ............................ 283
Service products
AdBlue ®
special additives ..............353
Brake fluid ..................................... 355
Coolant (engine) ............................ 355
Engine oil ....................................... 354
Filling capacity ............................... 351
Fuel ................................................ 352
Important safety notes ..................350
Notes ............................................. 350
Refrigerant (air-conditioning
system) .......................................... 355
Washer fluid ................................... 357
Settings
Factory (on-board computer) .........205
On-board computer .......................205
Shift ranges ....................................... 158
Side impact air bag ............................. 40
Side marker lamp (display
message) ............................................ 223
Side windows Convenience closing feature ............89
Convenience opening feature ..........89
Hinged side windows .......................88
Important safety information ...........86
Opening/closing .............................. 87
Resetting ......................................... 88
Troubleshooting ............................... 90
Sliding sunroof
Important safety information ...........91
Troubleshooting ............................... 94
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof SmartKey
Changing the battery .......................78
Changing the programming .............77
Checking the battery .................74, 78
Important safety notes ....................74
Malfunction ...................................... 79
Socket ................................................ 265
2nd row of seats ............................ 265
Dashboard ..................................... 265
Front-passenger footwell ...............265
Luggage compartment ...................266
SOS
see mbrace
Spare wheel
Notes/data .................................... 346
Storage location ............................ 295
Stowing .......................................... 295
see Emergency spare wheel
Speedometer
Additional speedometer (on-
board computer) ............................ 202
Segments ...................................... 199
Setting the unit (on-board
computer) ...................................... 205
SRS (Supplemental Restraint
System) Display message ............................ 215
Introduction ..................................... 36
Warning lamp ................................. 241
Warning lamp (function) ................... 36
Standard display (on-board
computer) .......................................... 202
Starting the engine Important safety instructions ......... 150
Station
see Radio
Status line (on-board computer)
Multifunction display .....................200
Selecting the display ...................... 206
Steering (display message) .............. 234
Steering wheel Adjusting (electrically) ...................110
Adjusting (manually) ......................109
Buttons (on-board computer) ......... 199
Cleaning ......................................... 288
Important safety instructions ......... 109
Memory function (storing
settings) ......................................... 11014IndexBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 14

Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control System Warranty 2
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
2 Valid only for vehicles with a gasoline engine.Introduction19BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 19

Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used
Truck" found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available.
The use of leaded fuels can damage the
catalytic converter.
R Gasoline may have a considerably lower
octane rating. Improper fuel can cause
engine damage.
Sport Utility Vehicle
GWarning
This Sport Utility Vehicle is designed for both
on-road and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving
conditions which may occur on streets,
highways and off-road use.
This vehicle has a higher ground clearance
and a higher center of gravity than many
passenger cars. As with other vehicles of this
type, if you make sharp turns at excessive
speeds or abrupt maneuvers, the vehicle may
roll over or may go out of control and crash.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the
Operator’s Manual. Take time to become
familiar with the driving characteristics of this
vehicle. Be sure you are familiar with all
vehicle controls. Learn how your vehicle
handles on different road surfaces. Do not
attempt sharp turns at excessive speeds or
abrupt maneuvers or other unsafe driving
actions that can cause loss of vehicle control.
When driving off-road or working the vehicle
hard, do not overload it. And, always wear
your seat belts at all times. In a rollover crash,
an unbelted person is significantly more likely
to die than a person wearing a seat belt.
Operating safety
Safety notes
GWarning
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
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Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Proper use of the vehicle
To ensure proper use of the vehicle, you must
familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
with the Mercedes-Benz Center again or, if
necessary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
22IntroductionBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 22