winter tires MERCEDES-BENZ S-Class 2011 W221 Owner's Manual

WindshieldDefrosting ...................................... 292
Infrared reflective .......................... 442
Windshield washer fluid (display
message) ............................................ 410
Windshield washer system Adding washer fluid .......................450
Notes ............................................. 515
Windshield wipers
Replacing the wiper blades ....281, 282
Switching on/off ........................... 281
Troubleshooting ............................. 282
Winter operation ....................... 323, 482
Radiator cover ............................... 447
Winter tires ........................................ 482
Wiper blades Cleaning ......................................... 456
Z
ZAGAT ®
rating service ...................... 163
Index23

section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
i In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
ABS (Anti-lock Braking System)
Important safety notes
GWarning
Observe "Important safety notes"
( Y page 66).
GWarning
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal defeats the purpose of the ABS
and significantly reduces braking
effectiveness.
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about
5 mph (8 km/h) upwards, regardless of road-
surface conditions. ABS works on slippery
surfaces, even when you only brake gently.
The ! warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
Braking
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking
situation is over.XTo make a full brake application:
depress the brake pedal with full force.GWarning
If the ABS malfunctions, other driving systems
such as the BAS or the ESP ®
are also switched
off. Observe indicator and warning lamps that
may come on as well as messages in the
multifunction display that may appear.
If the ABS malfunctions, the wheels may lock
during hard braking, reducing the steering
capability and extending the braking distance.
The pulsating brake pedal can be an
indication of hazardous road conditions and
functions as a reminder to take extra care
while driving.
BAS (Brake Assist System)
GWarning
Observe "Important safety notes"
( Y page 66).
BAS operates in emergency braking
situations. If you depress the brake pedal
quickly, BAS automatically boosts the braking
force, thus shortening the stopping distance.
XKeep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.Driving safety systems67SafetyZ

Ryour individual selection, i.e. sports or
comfort
Rthe vehicle load
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
Sports tuning
The firmer suspension tuning in Sport mode
ensures even better contact with the road.
Select this mode if you prefer a firmer
suspension tuning.
XIf indicator lamp ; is not lit: press
button :.
Indicator lamp ; lights up. You have
selected the suspension for a sporty driving
style.
The ABC Active Body Control SPORT
message appears in the multifunction
display.
Comfort tuning
In comfort mode, the driving characteristics
of your vehicle are more comfortable. Select
this mode if you prefer a more comfortable
driving style.
XIf indicator lamp ; is lit: press
button :.
Indicator lamp ; goes out. You have
selected the suspension for a comfortable
driving style.
The ABC Active Body Control
COMFORT message appears in the
multifunction display.
4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are
permanently driven. Together with ESP®, it
improves the traction of your vehicle
whenever a drive wheel spins due to
insufficient grip.
GWarning!
If a drive wheel is spinning due to insufficient
traction:
RWhile driving off, apply as little throttle as
possible.
RWhile driving, ease up on the accelerator
pedal.
RAdapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
iIn wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires (M+S tires), with snow
chains if necessary.
PARKTRONIC
Important safety notes
GWarning!
The PARKTRONIC is a supplemental system.
It is not intended to, nor does it replace, the
need for extreme care. The responsibility
during parking and other critical maneuvers
always remains with the driver.
Driving systems339Driving and parkingZ

movements. This can cause damage to the
vehicle.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Also, clean the insides of the wheels when
washing the underbody of the vehicle.
XDo not use hot water and do not wash the
vehicle in direct sunlight.XUse a soft car sponge for cleaning.XUse a gentle cleaning agent, e.g. a
Mercedes-Benz approved car shampoo.XWash down the vehicle with a gentle water
jet.XDo not point the water jet directly at the air
inlets.XUse plenty of water and rinse the sponge
frequently.XRinse the vehicle with clean water and dry
it thoroughly with a chamois.XDo not allow the cleaning agent to dry on
the paintwork.
Power washers
GWarning
Do not use power washers with circular jet
nozzles (concentrated-power jets) to clean
your vehicle, especially for cleaning tires. You
could otherwise damage the tires and cause
an accident.
! Keep the distance between the vehicle
and the nozzle of the power washer at
11.8 in (30 cm). Information about the
correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door joint
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
brake pads, thus drying them. The vehicle
can then be parked up.
Cleaning the paintwork
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop immediately, e.g. an
authorized Mercedes-Benz Center.
XRemove impurities immediately, where
possible, whilst avoiding rubbing too hard.XSoak insect remains with insect remover
and rinse off the treated areas afterwards.XSoak bird droppings with water and rinse
off the treated areas afterwards.XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently454CareMaintenance and care

Vehicle equipment ............................480
Important safety notes ....................480
Mode .................................................. 480
Winter operation ............................... 482
Tire pressure ..................................... 483
Loading the vehicle ..........................490
Maximum tire load ............................494
Uniform Tire Quality Grading
Standards .......................................... 494
Tire labeling ....................................... 495
Term definition for tires and load-
ing ...................................................... 500
Changing a wheel ............................. 502
Wheel/tire combinations .................503479Tires and wheels

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Important safety notes
Contact an authorized Mercedes-Benz Center
if you require information on tested and
recommended tires and wheels for summer
and winter driving. Advice on purchasing and
caring for tires is also available there.
GWarning
Replace rims or tires with the same
designation, manufacturer and type as shown
on the original part. For further information
contact an authorized Mercedes-Benz Center.
If incorrectly sized rims and tires are
mounted, the wheel brakes or suspension
components can be damaged. Also, the
operating clearance of the wheels and the
tires may no longer be correct.
GWarning
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can result
in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or
recommended by Mercedes-Benz, since
previous damage cannot always be
recognized on retreads. The operating safety
of the vehicle cannot be assured when such
tires are used.
GWarning
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle appears
unsafe, have the vehicle towed to the nearest
authorized Mercedes-Benz Center or tire
dealer for repairs.
GWarning
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
might lose control of the vehicle. Continued
driving with a flat tire or driving at high speed
with a flat tire will cause excessive heat build-
up and possibly a fire.
i Further information about tires and
wheels can be obtained from any
authorized Mercedes-Benz Center.
Mode
Notes on driving
R If the vehicle is heavily laden, check the tire
pressures, and correct them, if necessary.
R When parking your vehicle, make sure that
the tires do not get deformed by the curb
or other obstacles. If it is necessary to drive
over curbs, speed humps or similar
elevations, try to do so slowly and at an
obtuse angle. Otherwise, the tires –
particularly the sidewalls – can get
damaged.
Notes on regularly inspecting wheels
and tires
GWarning
Regularly check the tires for damage.
Damaged tires can cause tire inflation
480ModeTires and wheels

pressure loss. As a result, you could lose
control of your vehicle.
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
R Regularly check the wheels and tires of
your vehicle for damage (e.g. cuts,
punctures, tears, bulges on tires and
deformation or severe corrosion on
wheels), at least at least once a month, as
well as after driving off-road or on rough
roads. Damaged wheels can cause a loss
of tire pressure.
R Regularly check the tire tread depth and
the condition of the tread across the whole
width of the tire (Y page 481). If necessary,
turn the front wheels to full lock in order to
inspect the inner side of the tire surface.
R All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not
install anything onto the valve (such as tire
pressure monitoring systems) other than
the standard valve cap or other valve caps
approved by Mercedes-Benz for your
vehicle.
R Regularly check the pressure of all the tires
including the emergency spare wheel or the
spare wheel, particularly prior to long trips,
and correct the pressure as necessary
( Y page 483).
Tire tread
GWarning
Although the applicable federal motor vehicle
safety laws consider a tire to be worn when
the tread wear indicators (TWI) become
visible at approximately 1
/ 16 in (1.6 mm), we
recommend that you do not allow your tires
to wear down to that level. As tread depth
approaches 1
/ 8 in (3 mm), the adhesion
properties on a wet road are sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
Replace tires before they become excessively
worn, as the tire traction on wet road surfaces
decreases significantly when the tread depth
is less than 1
/ 8 in (3 mm).
Tread wear indicators (TWIs) are required by
law. Six indicators are positioned over the tire
tread. They are visible once the tread depth
is approximately 1
/ 16 in
(1.6 mm). If this is the
case, the tire is so worn that it must be
replaced.
The recommended tread depth for summer
tires is at least 1
/ 8 in (3 mm). The
recommended tread depth for winter tires is
at least 1
/ 6 in (4 mm).
Bar marking
: for tread wear is integrated
into the tire tread.
Notes on selecting, mounting and
replacing tires
R Only mount tires and wheels of the same
type and make.
R Only mount tires of the correct size onto
the wheels.
R After installing new tires, run them in at
moderate speeds for the first 60 miles
(100 km) as they only reach their full
performance after this distance.
R Do not use tires until they are excessively
worn as the tire traction on wet road
Mode481Tires and wheelsZ

surfaces decreases significantly when the
tread depth is less than 1
/ 8 in (3 mm).
R Replace the tires after six years at the
latest, regardless of wear. This also applies
to the emergency spare wheel/spare
wheel.
The service life of tires depends, among other
things, on the following factors:
R driving style
R tire pressure
R mileage
MOExtended run-flat system
The MOExtended run-flat system allows you
to continue driving the vehicle even when one
or more tires lose all air pressure.
The MOExtended run-flat system may only be
used in conjunction with the activated tire
pressure loss warning system or with the
activated tire pressure monitor, and on
wheels specifically tested by Mercedes-Benz.
You will find notes on driving with a flat tire in
the "Breakdown assistance" section
( Y page 467).
Winter operation
Points to remember
Have your vehicle winterproofed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center, at the onset of
winter.
Observe the notes in the "Changing a wheel"
section ( Y page 502).
Winter tires
Use winter tires at temperatures below
45 ‡ (7 †) and on snow or ice-covered roads.
Only winter tires also bearing the i
snowflake symbol next to the M+S marking
provide the best-possible grip in wintry road
conditions. Only these tires will allow the ABS
and ESP ®
driving systems to function
optimally in winter, as these tires have been
designed specifically for driving on snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.GWarning
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced. They are no
longer suitable for winter operation.
Always observe the maximum permissible
speed specified for the M+S tires you have
installed.
Once you have installed the winter tires:
XCheck the tire pressures ( Y page 487).XRestart the tire pressure monitor
( Y page 487).GWarning
If you use your spare wheel when M+S tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with an M+S tire at the nearest
authorized Sprinter Dealer.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! You must drive at raised vehicle level if
snow chains have been mounted. The
vehicle could otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
482Winter operationTires and wheels

Tread wear
The tread wear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified
U.S. government test track. For example, a
tire graded 150 would wear one and one-half
times as well on the government test track as
a tire graded 100.
The relative performance of tires depends
upon the actual conditions of their use,
however, and may depart significantly from
the norm due to variations in driving habits,
service practices and differences in road
characteristics and climate conditions.
Traction
GWarning
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
The traction grades, from highest to lowest,
are AA, A, B, and C. These grades represent
the tire's ability to stop on a wet surface as
measured under controlled conditions on
specified government test surfaces of asphalt
and concrete. A tire marked C may have poor
traction performance.
GWarning
If ice has formed on the road, tire traction will
be substantially reduced. Under such weather
conditions, drive, steer and brake with
extreme caution.
The safe speed on a wet, snow covered or icy
road is always lower than on dry road
surfaces.
You should pay special attention to road
conditions when temperatures are around
the freezing point.
Mercedes-Benz recommends a minimum tire
tread depth of 1/6 in (4 mm) for all four winter
tires ( Y page 482) to maintain normal driving
characteristics in winter. Winter tires can
reduce the braking distance on snow covered
surfaces in comparison to summer tires. The
braking distance is still much further than on
surfaces that are not icy or snowy. Take
appropriate care when driving.
! Avoid wheelspin. This can lead to damage
to the drive train.
Temperature
GWarning
The temperature grade for this tire is
established for a tire that is properly inflated
and not overloaded. Excessive speed,
underinflation, or excessive loading, either
separately or in combination, can cause
excessive heat build-up and possible tire
failure.
The temperature grades are A (the highest),
B, and C, representing the tire's resistance to
the build up of heat and its ability to dissipate
heat when tested under controlled conditions
on a specified indoor laboratory test wheel.
Sustained high temperature can cause the
material of the tire to degenerate and reduce
tire life. Furthermore, excessive temperature
can lead to sudden tire failure. Grade C
corresponds to a level of performance which
all passenger car tires must meet under the
Federal Motor Vehicle Safety Standard No.
109. Grades B and A represent higher levels
of performance on the laboratory test wheel
than the minimum required by law.
Tire labeling
Tire labeling overview
The following markings are on the tire in
addition to the tire name (sales designation)
and the manufacturer's name:
Tire labeling495Tires and wheelsZ

The service specifications consists of load
bearing index A and speed index B.
R If the size description of your tire includes
"ZR" and there are no service
specifications, ask the tire manufacturer in
order to find out the maximum speed.
If a service specification is available, the
maximum speed is limited according to the
speed index in the service specification.
Example: 245/40 ZR18 97 Y. In this
example, "97 Y" is the service specification.
The letter "Y" represents the speed index
and the maximum speed of the tire is
limited to 186 mph (300 km/h).
R Every tire that has a maximum speed above
186 mph (300 km/h) must have "ZR" in the
size description and the service
specification must be given in brackets.
Example: 275/40 ZR 18 (99 Y). The speed
index "(Y)" shows that the maximum speed
of the tire is above 186 mph (300 km/h).
Ask the tire manufacturer to find out the
maximum speed.All-weather tires and winter tiresIndexSpeed ratingQ M+S 35up to 100 mph (160 km/h)T M+S35up to 118 mph (190 km/h)H M+S 35up to 130 mph (210 km/h)V M+S35up to 149 mph (240 km/h)
i
Not all tires that have the M+S
identification offer the driving
characteristics of winter tires. Winter tires
have, in addition to the M+S identification,
the i snow flake symbol on the tire
sidewall. Tires with this identification fulfill
the requirements of the Rubber
Manufacturers Association (RMA) and the
Rubber Association of Canada (RAC)
regarding the tire traction on snow and
have been especially developed for driving
on snow.
An electronic speed limiter prevents your
vehicle from exceeding the following speeds:
R 130 mph(210 km/h):
- All vehicles (except AMG vehicles)
R 155 mph(250 km/h):
- S 63 AMG
- S 65 AMG
R 186 mph(300 km/h):
- S 63 AMG (Performance Package)
- S 63 AMG with raised maximum speed
- S 65 AMG with raised maximum speed
The speed index of tires installed at the
factory may be higher than the maximum
speed that the electronic speed limiter
permits.
Make sure that your tires have the required
speed index as specified in the "Tires" section
( Y page 503) for your vehicle, e.g. when
buying new tires.
More information on reading the tire data can
be obtained at any qualified specialist
workshop, e.g. at an authorized Mercedes-
Benz Center.
Load index
i Tire data is vehicle-specific and may
deviate from the data in the example.
35 or M+S i for winter tires.498Tire labelingTires and wheels