display message MERCEDES-BENZ S-Class 2012 W221 Service Manual

Displaying real-time traffic reportsXIf necessary, switch to navigation mode
and show the menu ( Y page 152).XSelect Traffic in the navigation system
menu bar by turning cVd the COMAND
controller and press W to confirm.
If you see the No traffic messages.
message:
This means that:
R no traffic reports have been received yet.
R no traffic reports are available.
XTo cancel the search: select Cancel .XTo close the message window: select
OK .
If there are any traffic reports, a list is shown.
The content of the list varies depending on
whether route guidance is active or not.
List of traffic reports
XTo show the traffic report list: select
Display All Messages by turning cVd
the COMAND controller and press W to
confirm.
The list shows all the roads, areas or regions
for which traffic reports are available.
1State or province recognition2Road affected
i A traffic report may refer to an area or a
region, e.g. if visibility is impaired due to
fog.
XTo read a traffic report: select a road, an
area or a region.XTo show a traffic report: select a road, an
area or a region and press W to confirm.
You will find an example of a traffic report
below.XTo exit the list: slide XVY the COMAND
controller once or several times.
Example: traffic report
1Country code2Road, area or region affected by traffic
reports3Direction4Report 1 of 8 for the road affected5Last exit/intersection before the affected
route section startsNavigation177COMANDZ

6Report textCFirst exit/intersection after the affected
route section endsXTo scroll within a report or to access
the next report: turn cVd the COMAND
controller.XTo return to the list of messages: press
W or slide XVY the COMAND controller.
Showing icon information
Example display
:Affected section of freeway;Icon for an eventXTo show the next/previous incident:
select Next or Previous (if available) and
press W to confirm.XTo show the detailed view: select
Details and press W to confirm.XTo scroll the map: select Map and press
W to confirm.
You can move the map ( Y page 160) to
enable further traffic reports to be
displayed.
Destination memory
Home address (My address)
Entering the home address via address
entry
XEnter the home address as a destination,
e.g. as a city, street and house number
( Y page 153). Then, save the home addresswithout starting route guidance
( Y page 156).
Adopting an address book entry as a
home address
XTo activate navigation mode: press the
S function button once or twice.XTo show the menu: press W the COMAND
controller.XSelect Destination in the navigation
system menu bar by turning cVd the
COMAND controller and press W to
confirm.XSelect From Memory and press W to
confirm.XSlide ZV the COMAND controller
repeatedly until the destination memory
list appears as a selection list.XSelect My Address by turning cVd the
COMAND controller and press W to
confirm.
i If you have not yet entered any
characters, the My Address entry is
automatically highlighted in the selection
list.
If no home address has been stored yet, you
can now assign an address book entry. If a
home address already exists, it is displayed
and you can alter it.
i If you select New Entry, you are also
offered the option of entering the home
address for the first time. You can then
178NavigationCOMAND

:Hills;Buildings=Important buildings
Showing the map data version
XTo show the menu: press W the COMAND
controller.XSelect Navi in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.XSelect Map Version and press W to
confirm.
The map data version number is shown.
Information about new versions of the
digital map can be obtained from an
authorized Mercedes-Benz Center.
Traffic information on the map
If you subscribe to the SIRIUS XM Satellite
Radio Traffic Message Service, traffic
information can be displayed on the map. You
can select three categories for the display.
XTo switch the displays on/off: press W
the COMAND controller to show the menu.XSelect Navi in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.XSelect Traffic Information On Map and
press W to confirm.XSelect a category and press W to confirm.
Depending on the previous state, switch
the option on O or off ª.
R
Traffic incidents
Road sections are illustrated with a yellow
line and arrows.
Warning messages or traffic incidents are
represented on the map by appropriate
symbols and/or yellow/red arrows.
Explanation of symbols ( Y page 174).
R Speed & Flow
Road sections are represented by yellow or
red car icons.
Green arrows: free-flowing traffic
Yellow car icons: congested traffic, average
speed 25 - 45 mph
Red car icons: traffic jam, average speed 5
– 20 mph
R Free Flow
Road sections are illustrated with a green
line and arrows.
Additional settings
Freeway information
When driving on highways, you can have the
nearest gas stations, rest areas, etc., as well
as your current distance from them, shown
on the right-hand side of the display.
XTo activate navigation mode: press the
S function button once or twice.XTo show the menu: press W the COMAND
controller.Navigation187COMANDZ

You can install new map software yourself
which, depending on the scope, may consist
of one or more DVDs.
The installation process can take between
10 and 120 minutes, depending on the scope
of the map software. If the radio is switched
on before you start the installation process,
you can still adjust the volume. You can also
use COMAND to operate automatic climate
control and to cancel the process. Other
functions are not operational. If possible,
carry out the installation when the vehicle is
stationary. The DVD read speed is higher
when the vehicle is stationary than when it is
in motion, so less time is required. If the
starter battery is not sufficiently charged,
COMAND may end the process automatically
in order to protect the battery. Therefore, let
the engine idle during the installation
process.GWARNING
Never leave the engine running in enclosed
spaces. The exhaust gases contain toxic
carbon monoxide. Breathing in exhaust fumes
is a health hazard and can lead to
unconsciousness or death.
Displaying information on the map
version currently in use
XTo activate navigation mode: press the
S function button once or twice.XTo show the menu: press W the COMAND
controller.XSelect Navi in the main function bar by
sliding VÆ and turning cVd the COMAND
controller and press W to confirm.XSelect Map Version and press W to
confirm.
Notes on handling DVDs
R Only hold DVDs by the edge.
R Handle DVDs carefully to prevent reading
errors.
R Avoid getting scratches, fingerprints and
dust on DVDs.
R Use a commercially-available cleaning
cloth to clean discs. When cleaning CDs,
you should wipe in straight lines from the
center outwards rather than in a circular
motion.
R Place DVDs back in their cases after use.
R Protect DVDs from heat and direct sunlight.
Map software copy protection
Map software for COMAND is subject to a
charge. The map software has just one
activation code which is usable in one vehicle
only, and is not transferable. You can obtain
the six-digit activation code from your
authorized Mercedes-Benz Center. If you
have lost the activation code, or if COMAND
does not accept the activation code that you
have received, contact your authorized
Mercedes-Benz Center.
Your vehicle is supplied with map software at
the factory. Depending on the country, map
software for your region is either pre-installed
(Europe/USA) or the map software is
supplied as a DVD (all other countries). You
do not require an activation code for the map
software that is provided with your vehicle.
If the map software on your vehicle has been
installed at the factory and you wish to
reinstall it, this also does not necessitate
entry of the activation code.
Installation processXLoad the map software DVD in the DVD
drive ( Y page 220).
COMAND checks the DVD and shows a
corresponding message in the display.
Map software is not compatible with the
navigation system
You will see a message that the map software
cannot be installed.
XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.XInsert a DVD which is compatible with the
vehicle’s navigation system.Navigation189COMANDZ

Map software is not compatible with the
current system software
You will see a message that the system
software and the map software are not
compatible.XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.XHave the system software updated at an
authorized Mercedes-Benz Center.
The map software cannot be installed until
the system software has been updated.
Map software compatible with the
navigation system and the current
system software
COMAND checks whether the map data on
the DVD is already installed.
Map data is already installed
You will see a message that the map data is
already installed and a prompt will appear
asking you whether you wish to continue with
the map software installation.
XSelect Yes or No.
If you select Yes, the existing map data is
overwritten.
If you select No, COMAND automatically
ejects the DVD and the installation of the
map software is canceled.XTake the DVD out of the slot.
Map data is not installed yet
In the display, you will see a comparison of
the version statuses of the map software DVD
and the map software installed in COMAND.
A prompt then appears asking whether the
map software installation should be carried
out.
XSelect Yes or No.
If you select Yes, the map data is installed.
If you select No, COMAND automatically
ejects the DVD and the installation of the
map software is canceled.XTake the DVD out of the slot.If an activation code is required for the map
software, a prompt appears in the display
requesting the code to be entered.XEnter the activation code and confirm the
entry with !.
The map software is installed.
If you enter an incorrect activation code, the
prompt to enter the activation code appears
again. If the activation code is entered
incorrectly three times, the prompt asking
you to enter the activation code appears after
a time delay. The time delay increases every
time the activation code is entered
incorrectly, from five minutes up to a
maximum of five hours.
Installing map data
Just before the copying process starts,
COMAND restarts the system.
While the installation is running, you will see
a message to this effect and a progress bar.
XTo cancel the installation process: eject
the DVD.XTake the DVD out of the slot.
i If you interrupt the installation process,
the navigation system will not be
operational. You can continue an
interrupted installation process at a later
date.
XInstallation process with multi-DVD
map data: once the content of the first
DVD has been installed, a message appears190NavigationCOMAND

prompting you to insert the second DVD.
Follow the instructions on the display.XTo allow the installation to run to the
end without Canceling: take no further
action.
When the installation process is
successfully completed, you will see a
message to this effect.XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.
The installation is complete.
When the installation process is not
successfully completed, you will see a
message to this effect.
XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.Navigation191COMANDZ

Problems with the navigation systemProblemPossible causes/consequences and M SolutionsCOMAND is unable to
continue route
guidance after the
journey has been
interrupted.Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle and
switching off COMAND. "Continuing route guidance" refers to
switching COMAND back on and driving on.XContinue route guidance ( Y page 169).
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.COMAND is unable to
determine the vehicle's
position.COMAND has to redetermine the position of the vehicle if the
vehicle has been transported (e.g. by ferry, by motorail or after
towing).XStart the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.The Navigation
function
unavailable message
appears.COMAND has an integrated hard drive on which the digital map is
stored.
To protect the hard drive from damage, COMAND switches it off
at very high temperatures. The navigation system will then be
temporarily unavailable.XLet the vehicle and COMAND cool down.XTo hide the message: switch COMAND off and then on again.If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area, for example when
calculating a route.XTo hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.XConsult an authorized Mercedes-Benz Center.192NavigationCOMAND

Ra valid and operational SIM card must be
inserted in the mobile phone.
R the mobile phone is connected to COMAND
via Bluetooth ®
.
If you cannot make an emergency call, you
must arrange rescue measures yourself.XEnter numbers using the number keypad
( Y page 200).XPress the 6 button.
The telephone makes the connection.XWait for the emergency call center to
respond and then describe the emergency.
i If no SIM card has been inserted in a GSM
phone or if there is no service available for
a CDMA phone, the NO SERVICE message
appears in COMAND. In this case, an
emergency call can only be transmitted via
the mobile phone itself and not via
COMAND.
Telephony via the Bluetooth ®
interface
Conditions
On the mobile phone
For telephony via COMAND's Bluetooth ®
interface, a Bluetooth ®
-capable mobile
phone is required.
i Not all mobile phones available on the
market are equally suitable. More detailed
information on suitable mobile phones and
on connecting Bluetooth ®
-capable mobile
phones with COMAND can be found on the
Internet at
http://www.mbusa-mobile.com . Or call
the Mercedes-Benz Customer Assistance
Center on
1-800-FOR-MERCedes(1-800-367-6372)
(for the USA) or Customer Relations on
1-800-387-0100 (for Canada).
The battery of the mobile phone should
always be kept sufficiently charged in order
to prevent malfunctions.
In preparation for telephoning via the
Bluetooth ®
interface, you should check the
following items on your mobile phone (see the
mobile phone operating instructions):XHands-Free Profile
The mobile phone must support Hands-
Free Profile 1.0 or above.
i Certain displays and functions (e.g. signal
strength display, conference connection)
are available, depending on the supported
version of the Hands-Free Profile.
XBluetooth ®
visibility
On certain mobile phones, the device itself
must be made "visible" for other devices,
as well as activating the Bluetooth ®
function (see the mobile phone operating
instructions).XBluetooth ®
device name
Every Bluetooth ®
device has its own
Bluetooth ®
device name. This device name
is freely definable, but can be identical for
all devices from the same manufacturer. It
is therefore recommended that you change
this name so that you can easily recognize
your mobile phone (see the mobile phone
operating instructions).XSwitch on the mobile phone and enter the
PIN when prompted to do so (see the
mobile phone operating instructions).XActivate Bluetooth ®
functions and, where
necessary, Bluetooth ®
visibility on the
mobile phone (see the mobile phone
operating instructions).
In COMAND
XActivate the Bluetooth ®
function in
COMAND ( Y page 147).
Connecting a mobile phone
General information
Before using your mobile phone with
COMAND for the first time, you will need to
connect it.
Telephone195COMANDZ

If you want to reauthorize a mobile phone
following de-authorization, you can select a
different passcode.XTo enter a passcode in COMAND: press
the number keys in sequence.
¬ is available for selection after the first
number has been entered.
or
XSelect the digits one by one by turning
cVd the COMAND controller and press
W to confirm.XTo confirm an entry in COMAND: select
¬ using the COMAND controller and
press W to confirm.
or
XSelect SEND on the telephone keypad.XNow enter the same passcode in the mobile
phone.
To make entries on the mobile phone: if
the Bluetooth ®
connection is successful, you
will be requested to enter the passcode (see
mobile phone operating instructions).
XEnter the same passcode on the mobile
phone that you entered in COMAND.
i After entering the passcode, you may also
need to enter a confirmation in your mobile
phone to connect calls. Please check your
mobile phone display.
If the Error during authorization
process message appears on the
COMAND display, you may have exceeded
the allowed time. Repeat the procedure.
The mobile phone is connected to COMAND
(authorized). You can now make phone calls
using the COMAND hands-free system.
External authorization
If COMAND does not detect your mobile
phone, this may be due to particular security
settings on your mobile phone. In this case,
you can test if your mobile phone can find
COMAND. The Bluetooth ®
device name of
COMAND is MB Bluetooth .
Observe the following: some mobile phones
require that you reconnect to COMAND after
you have entered the passcode (see the
mobile phone operating instructions). The
mobile phone cannot otherwise be
authorized.XPress the S function button on the
COMAND controller once or twice.XSelect Data/Connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.XSelect Bluetooth Telephones and press
W to confirm.XSelect Update .XSelect Options by sliding VY and press
W to confirm.XSelect External Authorization and
press W to confirm.XStart the Bluetooth ®
search on the mobile
phone (see the mobile phone operating
instructions).XSelect COMAND ( MB Bluetooth) on the
mobile phone.
i The order in which the passkey is entered
depends on the mobile phone.
XEnter the passkey on the mobile phone
when prompted.XConfirm the Do you want to authorize
XX? question in COMAND with Yes.XEnter the passkey in COMAND.
Connecting another mobile phone
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
i You can only switch to another authorized
phone if you are not currently making a call.
XSelect the mobile phone in the Bluetooth ®
telephones list by turning cVd theTelephone197COMANDZ

XTo reject: select Reject by turning cVd
the COMAND controller and press W to
confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.XTo accept: confirm Accept by pressing
W .
or
XPress the 6 button on the telephone
keypad.
or
XPress the 6 or ? button on the
multifunction steering wheel.
Once you have accepted the call, you can use
hands-free mode. The call volume can be
adjusted (Y page 134). For more information,
see the "Functions available during a call"
section ( Y page 201).
The display shows the phone number or the
name and phone number (if the entry is stored
in the address book) or shows the Unknown
(phone number withheld) message.
i You can also accept a call as described
above when COMAND is showing the
display of a different main application. The
display switches to the telephone display
after a call is accepted using the COMAND
controller or the telephone keypad. After
the call is finished, you see the display of
the previous main application again.
Making a call
Entering a telephone number using the
telephone keypad
XCall up the telephone basic menu
( Y page 198).XEnter all the digits of the phone number
using the telephone keypad.XTo make a call: press the 6 button on
the telephone keypad or on the
multifunction steering wheel.
Entering a telephone number using the
telephone basic menu
XCall up the telephone basic menu
( Y page 198).XSelect the digits one by one by turning
cVd and sliding ZVÆ the COMAND
controller and press W to confirm.XTo make a call: select SEND from the
telephone basic menu and press W to
confirm.
or
XPress the 6 button on the telephone
keypad or on the multifunction steering
wheel.
Redialing
XCall up the telephone basic menu
( Y page 198).XPress the 6 button on the telephone
keypad.
or
XSelect SEND from the telephone basic menu
and press W to confirm.
In both cases, the calls dialed list appears.
The most recently dialed number is at the
top.XTo select a call: select an entry by turning
cVd the COMAND controller and press
W to confirm.200TelephoneCOMAND