buttons MERCEDES-BENZ SPRINTER 2011 MY11 Operator’s Manual

vehicle. Otherwise, the vehicle could roll
away.
Driving the vehicle
Exhaust gas aftertreatment
The exhaust gas aftertreatment requires a
reducing agent, Diesel
Exhaust Fluid (DEF), in
order to function correctly. Filling up the DEF
tank is usually part of the service scope. DEF
consumption depends on operational and
driving conditions; the supply does not have
to suffice until the next scheduled service. For
this reason, refill the DEF tank regularly
during vehicle operation, or, at the latest,
after the first warning message has been
received from the on-board computer.
To conform with emission regulations, you
must operate the vehicle with DEF and refill
the supply regularly. If you try to operate the
vehicle without DEF, with diluted DEF, or with
a different reduction agent, the engine
management detects this and issues a
warning message, after which the engine
cannot be restarted.
If the DEF supply drops below
1.5 US gal (5.5 l), you receive the first warning
message and you hear a warning tone. After
the first message appears, the remaining DEF
supply suffices for approximately 1000 miles
(1600 km) in normal driving conditions.
Then, the reserve range of 0.8 US gal (3.0 l)
is reached. Once the reserve range has been
reached, you receive the next warning
message and you hear a series of warning
tones. After the first message appears, the
DEF reserve suffices for approximately
1200 miles (1900 km). You can, however,
only start the engine another 16 times.
You should now, at the latest, fill up with at
least 2.0 US gal (7.6 l) of DEF (Y page 143)
or have the DEF tank filled at a qualified
specialist workshop. When the number of remaining engine starts
is 0, the engine management prevents the
engine from being started.
If the
00BB

check engine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-relevant malfunction has
occurred (Y page 195). You can then drive a
maximum of 50 miles (80 km) before the
engine management limits the number of
remaining engine starts.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop. We recommend that you
use an authorized Sprinter Dealer for this
purpose.
You will find further information on DEF in the
"Service products" section (Y page 155).
Level indicator You will find further information about DEF
consumption in the "Driving tips" section
(Y

page 140).
Vehicles without steering wheel buttons
If the DEF supply is less than
1.5 US gal (5.5 l), the 00E4 indicator lamp in
the instrument cluster lights up and the
009BdEF Chk message appears in the
display.
If the DEF supply drops below the reserve
level of 0.8 US gal (3.0 l), the 00E4 indicator
lamp in the instrument cluster lights up and
the 009BStArtS RE
xx

message is shown in
the display. xx refers to the number of
remaining engine starts (from 16 to 0).
Vehicles with steering wheel buttons
If the DEF supply is less than
1.5 US gal (5.5 l), the Check Diesel
Exhaust Fluid See Operator's Manual
message appears in the display.
If the DEF supply drops below the reserve
level of 0.8 US gal (3.0 l), the 00E4xx
starts remaining message appears in the
display. xx refers to the number of remaining
engine starts (from 16 to 0).116
Driving the vehicle
Controls

ADR (working speed governor)
When activated, the working speed governor
(ADR) automatically increases the engine
speed to a preset or adjustable speed
(Y page 117).
i After a cold start, the idling speed of the
engine is increased automatically. If the
preset working speed is lower than the
increased idling speed, the working speed
is only reached once the engine has
completed the warm-up phase.
It is only possible to activate ADR with the
vehicle stationary and the parking brake
applied.
The selector lever must be in position P.
Activating/deactivating ADR X
To activate: press upper
section 0046 of the
0093 switch while the engine is running.
The indicator lamp in the switch comes on.
Vehicles without steering wheel buttons:
The 004E indicator lamp in the instrument
cluster lights up.
Vehicles with steering wheel buttons:
The Operating speed governor
active message appears in the display.
X To deactivate: press lower section 0047 of
the 0093 switch while the engine is
running.
The indicator lamp in the switch goes out. i
ADR is automatically deactivated when:
R you release the parking brake.
R the brake pedal is depressed.
R the vehicle moves.
R the control unit detects a malfunction.
Setting the working speed X
Activate ADR (
Y page 117).
X To increase: press upper
section 0046 of the
0093 switch.
X To decrease: press lower
section 0047 of the
0094 switch.
i On vehicles with cruise control, you can
use the cruise control lever to increase or
decrease the engine

speed in the same way
as for the road speed. Set the speed using
the cruise control lever (Y page 119).
i After a cold start, the idling speed of the
engine is increased automatically.
You can only reduce the working speed to
the level of the current idling speed. Driving systems
Overview
The
following pages

describe driving systems
that may be a component in your vehicle:
R Cruise control ( Y page 118) which you can
use to control the speed of your vehicle
R PARKTRONIC ( Y page 119) and the rear
view camera (Y page 122) which assist you
with parking and maneuvering Driving systems
117
Controls Z

G
Warning
Make sure that no persons or animals are in
the maneuvering range. Otherwise, they
could be injured. G
Warning!
The rear-view camera could either stop
functioning or function incorrectly if:
R it is raining very heavily or snowing, or it is
foggy.
R the parking space is located in a very dark
place.
R the camera is
exposed to very strong white
light. White stripes may appear on the
display.
R the surrounding area is illuminated with
fluorescent light. The display may flicker.
R there is a rapid change in temperature, e.g.
if you drive out of the cold during winter into
a heated garage.
R ambient temperatures are very high.
R the camera lens is dirty or obstructed.
R the rear of the vehicle is damaged. In this
case, have the position and setting checked
at a qualified specialist workshop that has
the necessary specialist knowledge and
tools to carry out the work required. For this
reason, we recommend an authorized
Sprinter Dealer.
You will find information about cleaning the
camera in the "Operation" section
(Y page 163).
Switching on the rear view camera X
Make sure
that the ignition is switched on.
X Engage reverse gear.
The rear view camera is switched on. Using the monitor
Monitor buttons
0046
003D Down button
0047 003C Up button
008A 0093 Menu/Confirm button
0088 0094 Monitor on/off switch
0086 Speaker cover
Switching on the monitor
You can switch on the monitor by:
R engaging reverse gear
The rear
view

camera is activated. This then
switches the monitor on.
R pressing the 0094 button
The input for auxiliary equipment (AUX) on
the monitor is activated.
i If you have switched the monitor off using
the 0094 button, you must press
the 0094 button after engaging reverse
gear. Only then is the monitor switched on. Input for auxiliary equipment (AUX)
If you engage reverse gear while using
auxiliary equipment, the monitor switches to
the rear view camera.
When you disengage reverse gear, the
monitor continues to show the picture from Driving systems
123
Controls Z

Before driving off-road
X
If the surface demands it, temporarily
deactivate acceleration skid control (ASR)
when pulling away ( Y
page 49).
X Safely stow or secure any items of luggage
or loads ( Y page 144).
i We recommend that you additionally
carry a shovel and a recovery rope with
shackle in the vehicle.
After driving off-road G
Warning
Damage caused to the vehicle when driving
off-road may cause consequential damage,
the failure of mechanical assemblies as well
as accidents. Clean and inspect the vehicle
after any off-road use. Repair any damage
before using the vehicle again.
X Activate the acceleration skid control
system (ASR) ( Y page 49).
X Clean the vehicle (Y page 165).
X Check the vehicle for damage. Transport by rail
Transporting your vehicle by rail may be
subject to certain restrictions or require
special measures to be taken in some
countries due to varying tunnel heights and
loading standards.
You may obtain information about this from
any authorized Sprinter Dealer. Fuel consumption
Fuel consumption depends on:
R the vehicle version
R the style of driving
R the operating conditions
R the type or quality of the fuel used The vehicle will use more fuel than usual in
the following situations:
R
at very low temperatures
R in city traffic
R on short trips
R when towing a trailer
R in mountainous terrain
Observe the advice in the "Protection of the
environment" section to keep fuel
consumption low .
The following components of the different
vehicle versions influence fuel consumption:
R tire sizes, tire tread, tire pressure, tire
condition
R body
R drive unit gear ratios
R additional equipment (e.g. air-conditioning
system, auxiliary heating system).
Details concerning fuel consumption are
recorded in the on-board computer; use the
steering wheel buttons to call up the Trip
computer menu (Y page 85). DEF consumption
Depending on the vehicle version, the DEF
consumption of:
R a Cargo Van/Passenger Van is
approximately 2322 MPG
(0.10 l/100 km)
R a Chassis Cab

is approximately 1720 MPG
(0.14 l/100 km)
In each case, the stated consumption figure
is a mean value between urban and extra-
urban driving cycles. The consumption figure
does not refer to a specific vehicle, but is
provided for the purposes of comparison
between different vehicle types.
DEF consumption, like fuel consumption, is
very dependent on the driving style and the
operating conditions. This means that the real
consumption figures during operation of your
vehicle may deviate from those stated. 140
Driving tips
Operation

authorized Sprinter Dealer. All work relevant
to safety or on safety-related systems must
be carried out at a qualified specialist
workshop.
Observe the notes on parts in the "Technical
data" section ( Y page 276).
0040 Environmental note
Observe measures to protect the
environment when working on the vehicle.
You must observe the legal requirements
when disposing of service products, e.g.
engine oil. This

also includes all components,
e.g. filters, which have come into contact with
service products.
Any qualified specialist workshop, e.g. an
authorized Sprinter Dealer, can provide
information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally-
responsible manner. Comply with the
instructions for use of the care products.
Do not run the engine for longer than
necessary when the vehicle is stationary. Active Service System (ASSYST)
The ASSYST service indicator informs you of
the next service due date.
A service that is due is displayed about a
month in advance. A message is then
displayed while the vehicle is in motion or
while the ignition is switched on.
i Periods when the

battery is disconnected
will not be recorded by ASSYST. To make
sure that you have the vehicle serviced at
the correct time, you should therefore
subtract periods when the battery is
disconnected from the days shown.
The service indicator does not provide
information about the oil level. The service
indicator should therefore not be confused
with the 00B5 engine oil level display. i
The service due date is displayed in days
or miles (kilometers), depending on the
total distance driven.
The symbols or

letters in the service indicator
show the service due.
009B or A for a minor service
009C or B for a major service
Service due date indicator Vehicles with steering wheel buttons
The following messages may be displayed:
R
009B
Service A in ... days
R 009B Service A in ... mi (km)
R 009B Service A due now
Vehicles without steering wheel buttons
The following messages may be displayed:
R 009B for service A
R 009C for service B
Additionally you will see the remaining
distance in
miles

(mi) or kilometers ( km) or the
remaining time in days ( d).
Service due date exceeded A qualified specialist workshop, e.g. an
authorized Sprinter
Dealer,

resets the service
indicator when the service has been carried
out.
Vehicles with steering wheel buttons
If you have missed the service due date, one
of the following messages appears in the
display:
R 009B Service A overdue by ... days
R 009B Service A overdue by ... mi
(km)
Additionally a warning tone sounds.
Vehicles without steering wheel buttons
If the service due date has been exceeded,
ten seconds after switching on the ignition
the 009B or 009C symbol flashes for the Maintenance
167
Operation Z

service. You will also see a minus sign before
the service due date.
Calling up the service due date
X
Turn the key to position 2 in the ignition
lock.
The display is activated.
Vehicles with steering wheel buttons
X Press the 0059 or 0058 button on the
steering wheel repeatedly
until you see the
standard display (Y page 77).
X Press the 0029 or 002D button on the
steering wheel repeatedly

until you see the
following in the display, for example:
R 009B Service A in ... days
R 009B Service A in ... mi (km)
Vehicles without steering wheel buttons
X Press the 007B menu button on the
instrument cluster repeatedly until the
009B or 009C symbol for the service
appears.
Additionally you will see the remaining
distance in miles ( mi) or kilometers ( km) or
the remaining time in days ( d).Hood
Opening the hood G
Warning
Do not pull the release lever while the vehicle
is in motion.

If you do so, the hood may open
up and block your view. G
Warning!
There is a risk of injury if the hood is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Operator's
Manual and observe

the relevant safety notes. G
Warning
The radiator fan between the radiator and the
engine can start

automatically, even if the key
has been removed from the ignition lock.
Keep away from the area of rotation of the fan
blades. You could otherwise be injured.
The electronic injector control operates at
high voltage. For this reason, you must never
touch injection system components while:
R the engine is running.
R the engine is being started.
R the ignition is switched on.
You could otherwise receive an electric shock
and be severely or fatally injured. Hood release lever in the driver's footwell
X
Pull release handle 0046.
The hood is released.
! Make sure
that

the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood. 168
Maintenance
Operation

Have the system checked immediately at a
qualified specialist workshop, e.g. at an
authorized Sprinter Dealer.
i There is usually a notice in the engine
compartment to remind
you when the next
brake fluid change is due. Windshield washer system/
headlamp cleaning system
Add windshield washer concentrate to the
washer fluid all year round. G
Warning
Windshield washer concentrate is highly
flammable.
Fire, naked flames

and smoking are therefore
prohibited when you are handling windshield
washer concentrate.
! Only use washer fluid concentrate which
is suitable for plastic lenses. Unsuitable
washer fluid concentrate could damage the
plastic lenses of the headlamps.
Adapt the mixing ratio to the ambient
temperature. If the temperature is above
freezing, use Summerwash to prevent
smearing. If there is a risk of frost, use
Winterwash to prevent the water from
freezing on the windshield.
The washer fluid reservoir has a capacity of
approximately 6.3 US qt (6.0 l). X
Mix the washer fluid to the appropriate
mixing ratio in a container beforehand.
X Remove washer fluid reservoir cap 0046.X
Add washer fluid.
X Replace cap 0046. Engine oil level
You will find information about engine oil
consumption in the "Driving tips" section
(Y page 141).
Check the engine oil level on a regular basis,
e.g. weekly or each time you refuel.
Checking the engine oil level in the
display Depending on the vehicle's equipment, in
vehicles with a diesel engine, the engine oil
level is shown in the display.
Only check the engine oil level when the
engine is at operating temperature.
X
Park the vehicle on a level surface.
X Switch off the engine.
X Wait for five minutes.
X Turn the key to position 2 in the ignition
lock.
The display is activated.
i If at extremely low temperatures no
engine oil level is displayed after five
minutes, repeat the engine oil level check
after a further five minutes.
If an oil level reading is still not displayed,
check the engine

oil level with the dipstick.
Have the oil level display checked at a
qualified specialist workshop, e.g. at an
authorized Sprinter Dealer.
Vehicles without steering wheel buttons
X Press the 007B menu button on the
instrument cluster repeatedly until the
display shows the 00B1 symbol.
The --:-- display flashes

while the oil level
is being measured. Maintenance
171
Operation Z

The following messages may be displayed:
00B1
OK X
Do not add oil. – 1.0 qts X
Add the amount of oil
shown (Y page 173).
X Check the engine oil
level again after a few
minutes. – 1.5 qts
– 2.0 qts
HI X
Have excess oil
removed. The oil
level is
too high. Measurement units in the display:
R
qts USA only
R ltr Canada only
Vehicles with steering wheel buttons
X Press the 00A4 button on the instrument
cluster (Y page 70).
The following message is displayed for the
duration of the measurement process:
00B4Engine oil
level

Measuring in
progress
The following messages may be displayed: 00B1
Engine oil
level OK X
Do not add oil. Engine oil
Add 1.0
quart X
Add the amount of oil
shown (Y page 173).
X Check the engine oil
level again after a few
minutes. Engine oil
Add 1.5
quarts
Engine oil
Add 2.0
quarts Engine oil
level
Reduce oil
level X
Have excess oil
removed. The oil

level is
too high. Eng. oil
lev. Turn
ignition
on for
level X
Turn the key to position
2 in the ignition lock. Observe
wait.
period X
Repeat the
measurement after
about five minutes

if the
engine is at normal
operating temperature.
X Repeat the
measurement after
about 30 minutes if the
engine is not at normal
operating temperature. Engine oil
level Not
when eng.
running X
Switch off the engine
and wait for
approximately five
minutes, if the engine is
at normal operating
temperature, before
performing the
measurement. Measurement units in the display:
R
quart(s) USA only
R liter(s) Canada only
Checking the engine oil level using the
dipstick Vehicles with a red oil dipstick: only check the
oil level when the engine is at normal
operating temperature.
X
Park the vehicle on a level surface.
X Switch off the engine.
X Wait for five minutes.172
Maintenance
Operation

Troubleshooting
Indicator and warning lamps in the instrument cluster
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 Solutions0067
The yellow
ASR/
ESP ®
warning
lamp flashes
while the vehicle
is in motion. G
Warning!
ESP ®
or ASR is intervening because at least one of the wheels has
reached its tire grip limit.
Cruise control is deactivated for the duration of the intervention.
X Adapt your driving style to suit the road and traffic conditions.
Do not use too much throttle.
X Drive slowly. 0067
The yellow ASR/
ESP ®
warning
lamp is lit while
the engine is
running. G
Warning!
ASR is deactivated.
X Activate ASR again. Exceptions ( Y page 49).
009E 0031 003D 0065
The yellow ESP ®
, ABS
and ASR/BAS warning
lamps, and the red
brake system warning
lamp light up while the
engine is running. G
Warning!
EBD has malfunctioned.
The rear wheels

could lock sooner than expected when you apply
the brakes.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. Troubleshooting
187
Practical advice Z

Problem Possible causes/consequences and
0050 Solutions009E 0031 003D 0065
The yellow ESP
®
, ABS
and ASR/BAS warning
lamps, and the red
brake system warning
lamp light up while the
engine is running. G
Warning!
EBD has been deactivated due to undervoltage.
It is possible that the battery is not being charged.
The rear wheels
could lock sooner than expected when you apply
the brakes.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 0065
The red brake
system indicator
lamp is lit while
the engine is
running. A
warning tone
also sounds. G
Warning!
There is insufficient brake fluid in the supply reservoir.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the brake fluid level in the supply reservoir
(

Y page 170).
X If the brake fluid is below the MIN mark: do not drive on!
X Do not add brake fluid. This does not solve the problem.
X Consult a qualified specialist workshop. 0065
When towing a
trailer: The red
brake system
warning lamp is
lit while the
engine is
running.
A warning tone
also sounds. G
Warning!
The brake force booster in the trailer is faulty.
The driving and braking characteristics of your vehicle could
change. There is

a risk of the trailer overbraking and of you losing
control over the truck/trailer combination.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop.188
Troubleshooting
Practical advice