fuel MERCEDES-BENZ SPRINTER 2011 MY11 Operator’s Manual

Problem Possible causes/consequences and
0050 SolutionsThe engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0 in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in
mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the
fuel

gauge is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
X Bleed the fuel system . The engine does not
start.
The starter motor
cannot be heard.
The
00BB yellow engine
diagnostic lamp and
the yellow DEF
indicator lamp 00E48
lights up. The exhaust gas aftertreatment is faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
The engine management prevents the engine from starting.
This malfunction or malfunction can damage the exhaust gas
aftertreatment.
X
Observe the messages in the display:
R
on vehicles without steering-wheel buttons (Y page 199)
R on vehicles with steering-wheel buttons (Y page 202) and
(Y page 204). The engine does not
start.
The starter motor
cannot be heard. The battery isolating switch is switched off.
X
Switch on the power supply ( Y page 88).The engine does not
start.
The starter motor
cannot be heard. The on-board voltage is too low (the battery is too weak or
discharged).
X
Jump-start the vehicle (Y page 247).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. 8
Only vehicles without steering-wheel buttons. Troubleshooting
213
Practical advice Z

Problem Possible causes/consequences and
0050 SolutionsThe auxiliary heating
does not switch on. The outside temperature is above 39 ‡ (4 †).
The auxiliary heating
switches off automatically. The auxiliary heating
does not switch on. Lack of fuel
The tank is less than one quarter full. The auxiliary heating
switches off automatically.
X
Refuel at the nearest gas station.
X Then, start the auxiliary heating several times until the fuel lines
are full. The auxiliary heating
does not switch on. The undervoltage protection circuit integrated in the control unit
switches off the

auxiliary heating because the on-board voltage is
less than 10 V.
X Have the alternator and battery checked. The auxiliary heating
does not switch on. The fuse is blown.
X
Replace the fuse ( Y page 239).
X Have the cause of the blown fuse determined at a qualified
specialist workshop. The auxiliary heating
does not switch on. The heater is faulty.
X
Have the auxiliary heating checked at a qualified specialist
workshop. The auxiliary heating is
overheated. The coolant level is too low.
X
Check the coolant level and top up if necessary (Y page 169). Central locking system
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a

result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Troubleshooting
217
Practical advice Z

Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required.
We
recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsThe windshield wipers
are jammed. The wiper movement is obstructed, e.g. by leaves or snow. The
wiper motor has been deactivated.
X
Stop the
vehicle as soon as possible. For safety reasons, remove
the key from the ignition lock.
X Remove the cause of the obstruction.
X Switch on the windshield wipers again. The windshield wipers
have stopped working
completely. There is a malfunction in the windshield wiper drive.
X
Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop. Fuel and fuel tank
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a

result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsThe fuel tank has run
completely dry. There is air in the fuel system.
X
Bleed the fuel system . Fuel is
leaking from the
vehicle. G
Warning!
The fuel line or the fuel tank is damaged.
Leaking fuel creates a risk of fire or explosion.
X Switch off the ignition immediately.
X Remove the key from the ignition lock.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop.220
Troubleshooting
Practical advice

Engine
Draining the fuel filter
If the 00BA
indicator lamp lights up, you must
drain the fuel filter.
! When the 00BA indicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged.
0040Environmental note
When handling, storing and disposing of
diesel and diesel mixtures, please observe
the relevant regulations.
To this end, have the fuel filter with water
separator drained at a qualified specialist
workshop which
has

the necessary specialist
knowledge and tools to carry out the work
required, e.g. an authorized Sprinter Dealer.
The fuel filter with water separator is in the
engine compartment. X
Apply the parking brake and move the
automatic
transmission selector

lever to P.
X Switch off the diesel engine and open the
hood ( Y page 168).
X Place a suitable receptacle under drain
hose 0046.
X Turn the key to position 2 in the ignition
lock.
X Open drain plug 0047
immediately until
liquid
flows out of drain hose 0046. Make sure that the liquid flows into the receptacle under
drain hose
0046.
X Screw in drain plug 0047 as soon as
approximately 0.2 US qt (0.2 l) of liquid have been collected.
i The electric fuel pump stops the flow of
liquid automatically after 30 seconds.
X After draining, turn the key back to
position

0 in the ignition lock.
X Dispose of the liquid in an environmentally
responsible manner.
0040Environmental note
Have the drained liquid disposed of at a
qualified specialist workshop, e.g. an
authorized Sprinter Dealer.
X Drain the fuel filter again if the 00BA
indicator lamp remains lit.
! If the
00BA

indicator lamp remains lit even
after draining for the second time, have the
cause checked immediately at a qualified
specialist workshop, e.g. at an authorized
Sprinter Dealer. Bleeding the fuel system
Wheels and tires
General notes
The vehicle is equipped either with a spare
wheel or with

Premium tire sealant. The spare
wheel is under the rear of the vehicle
(Y page 185). The Premium tire sealant is
located in the stowage compartment in the
right-hand door sill ( Y page 184). G
Warning
Defective or worn tires, and underinflated or
overinflated tires, can cause significant
changes in the

vehicle's handling and braking
characteristics. There is an increased risk of
an accident. Wheels and tires
221
Practical advice
Z

Arrangement
Fuses
Fuse-relay box (SRB)
No. Consumer Fuse
rating 1 Horn 15 A
2 Electronic steering lock
(electronic ignition/start
switch) 25 A
3 Electronic ignition/start
switch 10 A
4 Light switch/switch unit
on center console 5 A
5 Windshield wipers 30 A
6 Fuel pump 15 A
7 MRM (jacket tube
module) 5 A
8 Terminal 87 (2) 20 A
9 Terminal 87 (3) 25 A
10 Terminal 87 (4) 10 A
11 Terminal 15 R vehicle 15 A No. Consumer Fuse
rating 12 Air bag control unit 10 A
13 Cigarette lighter/glove
box lamp/radio 15 A
14 Diagnostics socket/light
switch/instrument
cluster 5 A
15 Front-compartment
heating 5 A
16 Terminal 87 (1) 10 A
17 Air bag control unit 10 A
18 Terminal 15 vehicle,
brake light switch 7.5 A
19 Interior lighting 7.5 A
20 Front-passenger power
window switch/terminal
30/2 signal acquisition
and actuation module 25 A
21 Engine control unit 5 AElectrical system
241Practical advice Z

When you have mounted M+S tires:
X
Check the tire pressure (Y page 255).
X Restart the tire pressure monitor
(Y page 258). G
Warning
If you use your spare wheel when M+S tires
are fitted on the other wheels, be aware that
the difference in
tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with an M+S tire at the nearest
authorized Sprinter Dealer. Snow chains
Snow chains increase traction on roads in
wintry conditions.
We recommend, for safety reasons, that you
only use class

U snow chains or traction aids
that conform to the SAE type U specification
and are approved for Sprinters. You can
obtain information about snow chains from
any authorized Sprinter Dealer.
R Only use snow chains when the road is
covered by a layer of snow. Do not exceed
the maximum permissible speed of 30 mph
(50 km/h). Remove the snow chains as
soon as possible once the road is no longer
covered with snow.
R The use of snow chains may be restricted
by local regulations. Observe the relevant
regulations when mounting snow chains.
! Check the snow chains for damage before
mounting them. Damaged or worn snow
chains may break, causing damage to
wheels, wheel arches or wheel suspension.
For this reason, you must use only snow
chains that are free of defects. Observe the
manufacturer's mounting instructions. If you intend to mount snow chains, please
bear the following points in mind:
R
You may not mount snow chains on all
wheel/tire combinations. When mounting
the snow chains, note the permissible tire
and snow chain dimensions.
R Mount snow chains only in pairs and only
to the rear wheels. Observe the
manufacturer's mounting instructions.
R Check the chain tension after driving
approximately 0.5 miles (1.0 km) .
i You can deactivate ASR when pulling
away with snow chains mounted.
(

Y page 49). This allows the wheels to spin
in a controlled manner, generating more
tractive force (friction effect). Tire pressure
Notes about tire pressure
G
Warning
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate

tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure. Tire pressure
255Wheels and tires Z

Tire pressure too low or too high
Underinflated tires G
Warning
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Underinflated tires can:
R wear excessively and/or unevenly
R adversely affect fuel economy
R fail from being overheated
R adversely affect handling
Overinflated tires G
Warning
Follow recommended tire inflation pressures.
Do not overinflate

tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Overinflated tires can:
R adversely affect handling
R wear excessively and/or unevenly
R be more likely to become damaged
R adversely affect ride comfort
R increase stopping distance
Maximum tire pressures G
Warning
Never exceed the maximum tire inflation
pressure. Follow recommended tire inflation
pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not
overinflate

tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc. 0046
Maximum permitted tire pressure
(example)
i The actual values for tires are specific to
each vehicle and may deviate from the
values in the illustration.
When adjusting the tire pressures always
observe the recommended tire pressure for
your vehicle ( Y page 255). Checking the tire pressure
G
Warning
Follow recommended
tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate

tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc. Tire pressure
257
Wheels and tires
Z

Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading
the tires can also result
in handling or steering problems, or brake
failure.
Check the tire pressure at least once a month.
Only check and correct tire pressures when
the tires are cold. Checking the tire pressure manually
In order to determine and adjust the tire
pressures, proceed as follows:
X Remove the valve cap of the tire you wish
to check.
X Press the
tire pressure gauge securely onto
the valve.
X Read the tire pressure and compare it with
the recommended value on the Tire and
Loading Information placard12


or on the tire
pressure plate on the B-pillar on the driver's
side of the vehicle.
X If necessary, increase the tire pressure to
the recommended value.
X If the tire pressure is too high, release air
by pressing down

the metal pin in the valve
using the tip of a pen, for example. Then,
check the tire pressure again using the tire
pressure gauge.
X Screw the valve cap onto the valve.
X Repeat the steps for the other tires. Tire pressure monitor
Important safety notes If a tire pressure monitor is installed, the
vehicle's wheels have sensors installed that
monitor the
tire

pressures in all four tires. The
tire pressure monitor warns you when the pressure drops in one or more of the tires. The
tire pressure monitor only functions if the
correct wheel electronics units are installed
in all wheels.
The tire pressure monitor has a yellow
0077
warning lamp in the instrument cluster for
indicating pressure loss/malfunctions (USA)
or pressure loss

(Canada). Depending on how
the warning lamp flashes or lights up, an
underinflated tire or a malfunction in the tire
pressure monitor is displayed:
R if the 0077 warning lamp is lit continuously,
the tire pressure on one or more tires is
significantly too low. The tire pressure
monitor is not malfunctioning.
R USA only: if the 0077 warning lamp flashes
for 60 seconds and then remains lit
constantly, the tire pressure monitor is
malfunctioning. G
Warning
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the inflation
pressure recommended by the vehicle
manufacturer on the Tire and Loading
Information placard on the driver’s door B-
pillar or the

tire inflation pressure label on the
inside of the fuel filler flap. If your vehicle has
tires of a different size than the size indicated
on the Tire and Loading Information placard
or the tire inflation pressure label, you should
determine the proper tire inflation pressure
for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires are significantly underinflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and check
your tires as soon as possible, and inflate
them to the proper pressure. Driving on a
significantly underinflated tire causes the tire
to overheat and can lead to tire failure.
12 Only for vehicles with a gross vehicle weight rating of less than 10,000 lbs(4536 kg).258
Tire pressure
Wheels and tires

Underinflation also reduces fuel efficiency
and tire
tread
life, and may affect the vehicle's
handling and stopping ability. Please note that
the TPMS is not a substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the tire pressure monitoring system is not
operating properly. The TPMS malfunction
indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence will
continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the
malfunction indicator is lit, the system may
not be able to detect or signal low tire
pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of
incompatible replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction telltale after
replacing one or more tires or wheels on your
vehicle to ensure that the replacement or
alternate tires and wheels allow the TPMS to
continue to function properly.
i USA only:
If the tire pressure monitor is
malfunctioning, it may take more than
10 minutes for the 0077 tire pressure
warning lamp to inform you of the
malfunction by flashing for 60 seconds and
then remaining lit.
When the malfunction has been rectified,
the tire pressure warning lamp goes out
after driving for a few minutes. Information on tire pressures is displayed in
the on-board computer. After a few minutes
of driving, the current tire pressure of each
tire is shown in the on-board computer
i
The tire pressure values indicated by the
on-board computer may differ from those
measured at a gas station with a pressure
gauge. The tire
pressures shown by the on-
board computer refer to those measured at
sea level. At high altitudes, the tire pressure
values indicated by a pressure gauge are
higher than those shown by the on-board
computer. In this case, do not reduce the
tire pressures.
i If radio transmitting equipment (e.g.
wireless headphones, two-way radios) is
operated inside the vehicle or in the vicinity
of the vehicle, this can interfere with the
operation of the tire pressure monitor.
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must withstand any
interference received, including
interference that may cause undesired
operation.
Unauthorized modifications to the device
could void the user’s authority to operate
the equipment.
i Canada only:
This device complies with the RSS-210
Rules from Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Unauthorized modifications to the device
could void the user’s authority to operate
the equipment. Tire pressure
259
Wheels and tires Z

Tire and Loading Information
placard
0046 is on the B-pillar on the
driver's side. The Tire and Loading
Information placard shows the
permissible number of
occupants and the
maximum permissible vehicle load. It
also contains details of the tire sizes and
corresponding pressures for tires
mounted at the factory.
(2) The vehicle identification plate is located on the driver's seat frame. The vehicle
identification plate informs you of the
gross vehicle weight

rating. It is made up
of the vehicle weight, all vehicle
occupants, the fuel and the cargo. You
can also find information about the
maximum gross axle weight rating of the
front and rear axle.
The maximum gross axle weight rating is
the maximum weight that can be carried
by one axle (front or rear axle). Never
exceed the maximum load or the
maximum gross axle weight rating for the
front or rear axle. Tire and Loading Information placard
Only for vehicles with a gross vehicle weight
rating of less than 10,000 lbs(4536 kg).
Maximum permissible gross vehicle
weight rating i
The details on the Tire and Loading
Information placard illustration

are only an
example. The maximum permissible gross
vehicle weight rating is vehicle-specific and
may differ from that which is illustrated.
You can find the valid maximum
permissible gross vehicle weight rating for
your vehicle on the Tire and Loading
Information placard. 0046
Maximum number of seats
0047 Maximum permissible gross vehicle
weight rating
X The Tire and Loading Information placard
gives you details on maximum permissible
gross vehicle weight rating 0047: "The gross
weight of occupants and luggage must
never exceed XXX kilograms or XXX
pounds."
The gross weight of all vehicle occupants,
cargo, luggage
and

trailer load/noseweight (if
applicable) must not exceed the specified
value.
Number of seats i
The details on the Tire and Loading
Information placard illustration

are only an
example. The number of seats is vehicle-
specific and can differ from the details
shown. The number of seats in your vehicle
can be found on the Tire and Loading
Information placard. 262
Loading the vehicle
Wheels and tires