tow MERCEDES-BENZ SPRINTER 2012 MY12 Operator’s Manual

Doorway lamp
Changing bulbs .............................. 238
Driver's door and co-driver's door
.....56
Driving abroad ................................... 138
Driving off-road ................................. 138
Driving on rough terrain see Driving off-road ....................... 138
Driving safety system
ASR (Acceleration Skid Control) ...... 48
EBD (Electronic Brake force
Distribution) ..................................... 48
ESP ®
(Electronic Stability
Program) .......................................... 50
Important safety information ........... 47
Driving safety systems
ABS (Anti-lock Braking System) ....... 47
BAS (Brake Assist System) ..............48
Overview .......................................... 47
Driving system .................................. 117
Malfunctions .................................. 215
Rear view camera .......................... 122
Driving systems
Cruise control ................................ 118
PARKTRONIC ................................. 119
Driving tips ........................................ 138
Driving abroad ............................... 138
Pulling away ................................... 110
Stopping the vehicle and
switching off the engine ................. 111
Towing a trailer .............................. 150E
EBD (Electronic Brake force
Distribution) Function/notes ................................ 48
Indicator lamps

.............................. 187
Electrical/electronic devices
Communications equipment ..........133
Electrical/electronic equipment
Retrofitting .................................... 277
Electrical closing assist ......................57
Electrical heater booster system ....... 98
Electrical system ................................. 88
Electronic Brake force see EBD
Electronic Stability Program
see ESP ®
e mark
................................................ 277
Emergency equipment ...................... 182
Emergency exit window .....................45
Emergency tensioning device Function ........................................... 35
Safety guidelines

............................. 37
Engine
Check engine indicator lamp ......... 194
Electronics ..................................... 276
Maximum speeds ........................... 280
Wash .............................................. 165
Engine oil ........................................... 156
Adding ........................................... 173
Checking the oil level (on-board
computer) ...................................... 171
Checking the oil level using the
dipstick .......................................... 172
Consumption ................................. 141
Display message ............................ 207
Mixing ............................................ 157
Oil change ...................................... 156
SAE classification .......................... 157
Warning lamp ................................. 192
Engine oil filler neck .........................169
Error memory see Message memory (vehicles
with steering wheel buttons) ............ 78
ESP ®
(Electronic Stability
Program) .............................................. 50
Exhaust gas aftertreatment .............116
DEF capacities ............................... 287
DEF level indicator .........................116
DEF reducing agent ............... 116, 155
Diesel Exhaust Fluid (DEF) ............. 155
Display message ...........199, 202, 204
Indicator lamp ................................ 190
Malfunction ........... 195, 199, 202, 204
Refilling DEF .................................. 143
Exterior lighting
Bulb failure indicator ........................89
Changing bulbs .............................. 233
Daytime running lamp mode
(vehicles without steering wheel
buttons) ........................................... 74
Daytime running lamp mode
(vehicles with steering wheel
buttons) ........................................... 82 Index
7

Telephone
........................................ 86
Trip computer .................................. 85
Message memory (vehicles with
steering wheel buttons) .....................78
Messages Vehicles without steering wheel
buttons .......................................... 199
Vehicles with steering wheel
buttons .......................................... 201
Mirrors
Exterior mirrors ................................ 70
Rear-view mirror .............................. 69
Mobile phone
..................................... 134
Display message ............................ 207
Installation ..................................... 277
Monitor
see Rear view camera .................... 122O
Occupant safety Children in the vehicle .....................41
System overview .............................. 32
Odometer
Setting the unit (vehicles with
steering wheel buttons) ................... 80
On-board computer
Vehicles without steering wheel
buttons ............................................ 72
Vehicles with steering wheel
buttons ............................................ 74
Opening/closing the windows ...........60
Outside temperature display Vehicles without steering wheel
buttons ............................................ 73
Vehicles with steering wheel
buttons ............................................ 77
Overhead control panel
Overview .......................................... 27
Overrevving range ............................... 71
Overview Menus (Vehicles with steering
wheel buttons) ................................. 76P
Paint code number ............................ 277
Paper holder ...................................... 131Parking
see Stopping the vehicle and
switching off the engine ................. 111
Parking aid
see PARKTRONIC

Parking brake .................................... 112
Display message ............................ 206
Parking lamp
Changing bulbs .............................. 235
Parking lamps ...................................... 89
PARKTRONIC ...................................... 119 Activating/deactivating ................. 122
Cleaning the sensors ..................... 163
Indicator lamp ................................ 215
Malfunction .................................... 215
Range of the sensors ..................... 120
Roll-back warning .......................... 122
Trailer towing ................................. 122
Warning display .....................121, 215
Partition sliding door .......................... 59
Perimeter lamp Changing bulbs .............................. 237
Perimeter lamps
Changing bulbs .............................. 238
Poly-V-belt
Malfunction .................................... 191
Power supply
Battery isolating switch .................... 87
Power supply (trailer) ....................... 153
Power windows ................................... 60
Practical advice Auxiliary heating ............................ 216
Central locking system .................. 217
Engine ............................................ 212
Fuel and fuel tank ..........................220
Headlamps and turn signals ..........219
Windshield wipers .......................... 219
Preparing for a journey .....................108
Checks in the vehicle ..................... 108
Visual check of the vehicle
exterior .......................................... 10810
Index

Seat belt
Cleaning ......................................... 162Display message ............................ 206
Warning lamp .................................
196
Seat belts
Adjusting the height ......................... 35
Belt force limiters ............................ 35
Correct usage .................................. 33
Emergency Tensioning Devices ........ 35
Fastening ......................................... 34
Important safety guidelines .............32
Releasing ......................................... 35
Safety guidelines ............................. 37
Special seat belt retractor ............... 43
Warning lamp (function) ................... 35
Seat heating ......................................... 68
Malfunction .................................... 211
Selector lever position ...................... 114
Service indicator ............................... 167
Service products Bio-diesel ....................................... 153
Brake fluid ..................................... 159
Capacities ...................................... 287
Coolant .......................................... 160
Diesel Exhaust Fluid (DEF) ............. 155
Engine oil ....................................... 156
Fuel ................................................ 153
Fuel additive .................................. 154
Fuel additives ................................ 154
Power steering fluid ....................... 159
Refrigerant ..................................... 161
Transmission oil ............................. 158
Settings
Resetting all (vehicles with
steering wheel buttons) ................... 78
Resetting submenus (vehicles
with steering wheel buttons) ............ 79
Setting the clock
Vehicles without steering wheel
buttons ............................................ 73
Setting the date
Vehicles without steering wheel
buttons ............................................ 73
Vehicles with steering wheel
buttons ............................................ 82
Setting the time
Vehicles with steering wheel
buttons ............................................ 82Shift ranges
Automatic transmission .................114
Side impact air bag
.............................40
Side windows Resetting ......................................... 61
Sliding door .......................................... 56
Cleaning ......................................... 164
Closing assist ................................... 57
Snow chains ...................................... 255
Socket ................................................ 133
Spare wheel Bracket .......................................... 185
see Spare wheel ............................ 185
Wheel change ................................ 229
Speed
Setting, see Cruise control ............ 119
Speed limiter ..................................... 141
Speedometer ....................................... 71
Setting the unit (vehicles with
steering wheel buttons) ................... 80
SRS (Supplemental Restraint
System)
Indicator lamp .................................. 36
Introduction ..................................... 36
Standing lamp
Changing bulbs .............. 235, 236, 237
Starting the engine ........................... 109
Steering wheel ..................................... 69
Adjusting ......................................... 69
Buttons (vehicles with steering
wheel buttons) ................................. 74
With buttons .................................... 26
Stowage spaces and stowage
compartments ................................... 129
Eyeglasses compartment ............... 131
Glove box ....................................... 131
Paper holder .................................. 131
Stowage compartment above the
windshield ..................................... 130
Stowage compartment in the
center console ............................... 130
Stowage compartment in the
dashboard ...................................... 129
Stowage compartment in the
door ............................................... 13012
Index

Stowage space above the
headliner ........................................ 130
Stowage
space
under the twin co-
driver's seat ................................... 130
Submenu (on-board computer)
Clock/Date ...................................... 82
Convenience .................................... 85
Instrument cluster ........................... 80
Lighting ............................................ 82
Selecting .......................................... 79
Settings overview ............................ 79
Vehicle ............................................. 84
Summer tires ..................................... 254
Supplemental Restraint System see SRS
Surround lighting
Setting (vehicles with steering
wheel buttons) ................................. 83
Switching off the alarm (ATA) ............62
Switch unit Additional ........................................ 28
Center console ................................ 27
Driver's door .................................... 28
Swivel seat ........................................... 65T
Tachometer .......................................... 71
Tank content Reserve fuel warning lamp ............. 193
Tank contents

...................................... 72
Range (vehicles with steering
wheel buttons) ................................. 86
Technical data
Capacities ...................................... 287
Speed ............................................ 280
Tire pressure .................................. 281
Tires/wheels ................................. 280
Vehicle dimensions ........................280
vehicle weights .............................. 280
Telephone .......................................... 134
Operation (vehicles with steering
wheel buttons) ................................. 86
Temperature
Setting (heating/air conditioning) . 100
Setting the unit (vehicles with
steering wheel buttons) ................... 80Theft deterrent locking system
Immobilizer ...................................... 61
Tightening torque
Wheel nuts/wheel bolts ................ 232
Time
Setting

the time (vehicles without
steering wheel buttons) ................... 73
Setting the time (vehicles with
steering wheel buttons) ................... 82
tire
Wheel change ................................ 229
Tire
Labels ............................................ 279
Tire and Loading Information label .. 279
Tire Inflation Pressure label .............279
tire pressure Calling up (vehicles with steering
wheel buttons) ............................... 260
Tire pressure
Calling up (on-board computer) ..... 258
Checking manually ........................258
Display message ...........199, 203, 208
Maximum ....................................... 257
Recommended ...................... 255, 281
Setting the unit (vehicles with
steering wheel buttons) ................... 81
Tables ............................................ 281
Tire and Loading Information
label ............................................... 279
Tire Inflation Pressure label ...........279
Tire label ................................ 256, 279
Warning lamp ................................. 195
Tire pressure monitoring system
Function/notes ............................. 258
Tires
Aspect ratio (definition) ................. 270
Average weight of the vehicle
occupants (definition) .................... 269
Bar (definition) ............................... 268
Characteristics .............................. 268
Checking ........................................ 253
Definition of terms ......................... 268
Direction of rotation ......................272
Distribution of the vehicle
occupants (definition) .................... 271
DOT, Tire Identification Number
(TIN) ............................................... 268 Index
13

DOT (Department of
Transportation) (definition) ............
269
Flat tire .......................................... 221
GAWR (Gross Axle
Weight Rating)
(definition) ..................................... 269
GVW (Gross Vehicle Weight)
(definition) ..................................... 269
GVWR (Gross Vehicle Weight
Rating) (definition) .........................269
Increased vehicle weight due to
optional equipment (definition) ...... 269
Kilopascal (kPa) (definition) ........... 270
Labeling (overview) ........................ 266
Load bearing index (definition) ...... 271
Maximum loaded vehicle weight
(definition) ..................................... 270
Maximum load on a tire
(definition) ..................................... 270
Maximum permissible tire
pressure (definition) ....................... 270
Maximum tire load ......................... 265
Maximum tire load (definition) .......270
Optional equipment weight
(definition) ..................................... 270
PSI (pounds per square inch)
(definition) ..................................... 270
Replacing ....................................... 271
Service life ..................................... 254
Sidewall (definition) .......................270
Speed index (definition) ................. 269
Storing ........................................... 273
Structure and characteristics
(definition) ..................................... 268
TIN (Tire Identification Number)
(definition) ..................................... 271
Tire bead (definition) ......................270
Tire pressure (definition) ................ 270
Tire pressures (recommended) ...... 269
Tire size (data) ............................... 280
Tire size designation, load-bearing
capacity, speed index .................... 266
Tire tread ....................................... 253
Tire tread (definition) .....................270
Total load limit (definition) ............. 271
Traction (definition) ....................... 271
Uniform Tire Quality Grading
Standards (definition) .................... 269
Unladen weight (definition) ............ 270valve, Snap-In ................................
252
Wear indicator (definition) .............271
Wheel rim (definition) .................... 269
Tires
and wheels (important safety
information) ....................................... 252
tire sealant Storage location ............................ 184
Using ............................................. 222
Tools
see Vehicle tool kit ........................ 182
Top speed
Technical data ............................... 280
Top Tether ............................................ 44
Touchshift .......................................... 114
Tow-away protection .......................... 62
Towing ................................................ 248
Towing a trailer Driving tips .................................... 150
Towing eye ......................................... 249
Tow-starting ....................................... 248
Trailer Brake force booster malfunction ... 188
Coupling up ................................... 150
Decoupling ..................................... 152
Power supply ................................. 153
Towing ........................................... 151
Towing with PARKTRONIC .............122
Trailer tow hitch ............................. 284
Trailer coupling
Permitted weights and loads ......... 285
Trailer hitch ....................................... 284
Trailer loads and drawbar
noseweights ...................................... 152
Transmission oil ................................ 158
Transport by rail ................................ 140
Transporting Load distribution ...................146, 152
Loading .......................................... 144
Securing a load .............................. 146
Trip computer (vehicles with
steering wheel buttons) .....................85
Trip meter ............................................ 73
see Trip odometer
Trip odometer
Resetting ......................................... 7214
Index

Troubleshooting
Automatic transmission .................214
Driving systems
............................. 215
Turn signals ......................................... 90
Changing bulbs .............. 235, 236, 237
Two-way radio
Installation ..................................... 277U
Unlocking With button ...................................... 55
With key ........................................... 52V
Vehicle Assemblies .................................... 174
Cleaning ......................................... 162
Dimensions .................................... 280
Electronics

..................................... 276
Individual settings (vehicles with
steering wheel buttons) ................... 78
Loading .......................................... 261
Towing ........................................... 248
Tow-starting ................................... 248
Transporting .................................. 250
Weights .......................................... 280
Vehicle identification number .......... 277
Vehicle identification plates ............277
Vehicle key Malfunction .................................... 217
Vehicle tool kit .................................. 182
Voltage supply Fuses ............................................. 239W
Warning and indicator lamp Diesel Exhaust Fluid (DEF) ............. 190
Warning and indicator lamps .............24
PARKTRONIC ................................. 215
Seat belt ........................................ 196
Warning lamp .................................... 183
Warning tones ................................... 212
Warning triangle ................................ 183
Washer fluid Display message ............................ 208
Indicator lamp ................................

196Topping up .....................................
171
Wiping with ...................................... 95
Wheel
Changing ....................................... 229
Rim size ......................................... 280
Spare wheel ................................... 185
Wheel chock

...................................... 229
Wheel nuts/wheel bolts Retightening .................................. 233
Tightening torque ........................... 232
Wheels
Changing/replacing .......................271
Checking ........................................ 253
Storing ........................................... 273
Wheel size/tire size ....................... 280
Window curtain air bag ....................... 41
Windows
Cleaning ......................................... 162
Cleaning the windshield ................. 163
Washing system ....................... 95, 171
Windshield
Cleaning ......................................... 163
Windshield heater ............................... 95
windshield heating Malfunction .................................... 211
Windshield washer fluid
Indicator lamp ................................ 196
Windshield wipers ............................... 94
Malfunction .................................... 219
Rain/light sensor ............................. 94
Replacing the wiper blades ............ 174
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ............................. 84
Winter diesel ..................................... 154
Winter operation ....................... 153, 254
Winter tires M+S tires ....................................... 254
Working speed governor (ADR) ........ 117 X
Xenon headlamps see Bi-Xenon headlamps

Index
15

Cockpit
Cockpit
i
This Operator's Manual describes all the
standard and optional
equipment available
for your vehicle at the time of purchase.
Country specific differences are possible.
Please note that your vehicle might not be
equipped with all the functions described
here. This also includes safety relevant
systems and functions. Function Page
0046
Door control panel 28
0047
Light switch 89
008A
Combination switch:
• turn signals 90
• high-beam headlamps 90
• windshield wipers 94
• rear window wiper 94
0088
Cruise control lever 118
0086
Horn
0087
Steering wheel without/
with buttons
26 Function Page
006E
Instrument cluster 24
006F
Stowage compartment
0070
• Stowage compartment
with interior light
92
• Overhead control panel 27
0071
Rear-view mirror 69
0072
Rear-view camera monitor 122
0073
PARKTRONIC warning
display
119
0074
Opens/closes the right-
hand side window
60
0075
Jack and vehicle tool kit 182
0076
Glove box 131
0077
Center console 26
0078
Ignition lock 56
0079
Additional switch unit 2822
Cockpit
At a glance

Steering wheel with buttons
Function Page
0046
Display 74
Controls the on-board
computer
0047
Selects a submenu or
adjusts the volume
74
005A Up/increases the
volume
005B Down/reduces the
volume
008A
Using the telephone 86
006A Accepts a call/starts
dialing
007F Ends a call/rejects an
incoming call 0088
Scrolling from one menu to
another
74
0059 Forwards
0058 Back
0086
Scrolling from one
submenu to another
74
0029 Forwards
002D Back Center console
Function Page
0046
Stowage compartment 130
0047
Radio; see the separate
operating instructions
008A
Air-conditioning control
panel
97
0088
Center console switch unit 27
0086
• Stowage compartment or
• CD changer; see the
separate operating
instructions
0087
Cup holder with 132
• ashtray 128
• cigarette lighter 129
006E
12 V socket 13326
Center console
At a glance

X
Without twisting it, place the shoulder
section of the seat belt over the center of
the shoulder and the lap section across the
hips.
X Engage belt tongue 0047 in buckle 0088.
X If necessary, adjust the seat belt to the
appropriate height ( Y
page 35).
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
All seat belts in the vehicle, except the
driver's seat
belt, are equipped with a special
seat belt retractor to secure child restraint
systems properly. For further information on
"Special seat belt retractors", see
(Y page 43).
For more information about releasing the seat
belt with release button 0088, see "Releasing
seat belts" ( Y page 35).
Adjusting the seat belt height
You can adjust the seat belt height on the
driver's seat and the outer co-driver's seat.
Adjust the belt to a height that allows the
upper part

of the seat belt to be routed across
the center of your shoulder. X
To raise: slide belt sash guide 0046 upwards.
The belt sash guide engages in various
positions. X
To lower: press and hold belt sash guide
release 0086.
X Slide belt sash guide 0046
downwards.
X Release belt sash guide release 0086 and
make sure that belt sash guide 0046 has
engaged.
Releasing seat belts
X Press release button 008A and guide belt
tongue 0047

back towards belt sash
guide 0046.
! Make sure

that the seat belt retracts fully.
The seat belt or belt buckle may otherwise
become trapped in the door or the seat
adjustment mechanism. This could
damage the door, door trim panels and the
seat belt. Damaged seat belts can no
longer provide the intended degree of
protection and must be replaced. Contact
an authorized Sprinter Dealer.
Belt warning for drivers and co-drivers Regardless of whether the driver's and co-
driver's seat belts have already been
fastened, the 0082 seat belt warning lamp
lights up for six seconds each time the engine
is started. It then goes out once the driver and
the front passenger have fastened their seat
belts.
If the driver's seat belt is not fastened after
the engine is started, an additional warning
tone will sound. The warning tone goes out
after approximately six seconds or once the
driver's seat belt is fastened.
Emergency Tensioning Devices, seat
belt force limiters
If the vehicle is equipped with a driver's front
air bag, the seat belts on the driver's and co-
driver's seats have ETDs.
!
If the front-passenger seat is not
occupied, do not engage the seat belt
tongue in the buckle on the front-
passenger seat. Otherwise, the Emergency Occupant safety
35
Safety Z

Tensioning Device could be triggered in the
event of an accident.
ETDs help remove
slack in the seat belts in an
accident, pulling the seat belt close against
the occupant's body.
ETDs do not correct incorrect seat positions
or incorrectly fastened seat belts.
ETDs do not pull vehicle occupants back
towards the backrest.
If the seat belt is also equipped with a seat
belt force limiter and this is triggered, the
force exerted by the seat belt on the vehicle
occupant is reduced.
The seat belt force limiters are synchronized
with the front air bags, which take on a part
of the deceleration force in an accident. Thus,
the force exerted on the occupant is
distributed over a greater area.
The ETDs can only be triggered if the ignition
is switched on and the restraint systems are
operational, see "SRS warning lamp" .
The ETDs are triggered depending on the type
and severity of an accident:
R in the event of a head-on or rear-end
collision, if the vehicle decelerates or
accelerates rapidly in a longitudinal
direction during the initial stages of the
impact
R in the event of a side impact if the vehicle
decelerates or accelerates rapidly in a
lateral direction and the vehicle is equipped
with side impact air bags and/or window
curtain air bags
R in certain situations, if the system detects
that the vehicle will overturn
If the ETDs are triggered, you will hear a bang
and powder may also be released. In rare
cases the bang may temporarily affect your
hearing. The power emitted is generally not
hazardous to health. The 008A SRS indicator
lamp lights up. G
Warning
Pyrotechnic ETDs that were activated must be
replaced. For your safety, when disposing of the
pyrotechnic ETDs always follow our safety
instructions. These are available at any
authorized Sprinter Dealer.
SRS (Supplemental Restraint System)
Introduction SRS reduces the risk of occupants hitting the
vehicle interior
in

the event of an accident. In
addition, it can reduce the forces the
occupants are subjected to during an
accident.
SRS consists of:
R the 008A SRS indicator lamp
R air bags
R air bag control unit (with crash sensors)
R ETDs for the driver's and co-driver's seat
R seat belt force limiters, for the driver's and
co-driver's seat
008A indicator lamp The SRS system conducts a self-test when
the ignition is switched on and in regular
intervals while the engine is running. This
facilitates detection of system malfunctions.
The 008A SRS indicator lamp in the
instrument cluster comes on when the
ignition is switched on.
It goes out no later than a few seconds after
the engine has been started.
The SRS components are in operational
readiness when
the 008A

SRS indicator lamp
is not lit while the engine is running. G
Warning
The SRS self-check has detected a
malfunction if the 008A SRS indicator lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving36
Occupant safety
Safety