display MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

Problem Possible causes/consequences and
0004 Solutions
0013
The yellow air
filter indicator
lamp is lit while
the engine is
running. The service limit for the air filter has been reached. The air filter
is dirty.
X
Have the air filter element replaced as soon as possible at a
qualified specialist workshop. 000A
The yellow tire
pressure
monitor warning
lamp comes on. G
WARNING
The tire pressure monitor indicates a rapid or severe loss of
pressure in at least one tire.
X Stop the vehicle without making any extreme steering
maneuvers or braking suddenly. Pay attention to the traffic
conditions while doing so.
X Check the tires and correctt he tire pressure. If a tire continues
to lose pressure, it must be replaced. Replace damaged tires
immediately.
The warning light will go out after the flat tire has been rectified
and you have been driving for a few minutes.
X Vehicles with steering wheel buttons: also observe the
messages in the display (Y page 192).000A
US vehicles
only:
The yellow tire
pressure
monitor warning
lamp flashes for
60 seconds and
then remains lit. The tire pressure monitor has malfunctioned.
X
Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. 000E
The yellow water
separator
indicator lamp is
lit when the
ignition is
switched on. The water that has collected in the water separator of the fuel filter
has reached the maximum level.
X
Drain the water separator (Y page 247).218
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
0004 Solutions
000F
The yellow
washer fluid
level indicator
lamp for the
windshield
washer/
headlamp
cleaning system
is lit after the
engine is started
or while the
vehicle is in
motion. The water level is too low.
X
Add washer fluid (Y page 246). 0014
If you turn the
key in the
ignition lock to
position 2, the
red seat belt
warning lamp
lights up for
approximately
6s econds. The warning lamp is to remind you to fasten your seat belt.
X
Fasten seat belt (Y page 48). 0002
When the key is
turned to
position 2in the
ignition lock, the
yellow bulb
warning lamp
lights up. One of the exterior lighting bulbs is faulty, with the exception of
the perimeter lamps and the trailer lighting.
i
Depending on the equipment, the bulb failure indicator can fail
for all lamps with the exception of the turn signal lamps.
X Replace the faulty bulb as soon as possible (Y page 96).0004
The yellow "door
open" indicator
lamp is lit while
driving. The vehicle is moving without all doors or the hood being closed.
X
Close the doors or hood. 0004
The yellow "door
open" indicator
lamp is lit. The electrical step has retracted or extended only partially or not
at all.
X Make sure there is sufficien tfree space for the electrical step.
X Open or close the sliding door again.
X If the electrical step still does not extend or retract fully, push
the step in manually (Y page 72). Before stepping out, remind
the passengers that the step is missing. Indicator and warnin
glamps in the instrument cluster
219On-board computer and displays Z

as discussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
We recommend the use of an approved
exterior antenna for operating the mobile
phone. Only in this way can optimal mobile
phone reception quality in the vehicle be
ensured and mutual interference between the
vehicle electronics and mobile phones
minimized.
Observe the legal requirements for each
individual country. Mobile phone pre-installation
The mobile phone pre-installatio nincludes a
hands-free system integrated into the
vehicle. The microphone for the hands-free
system is installed in the overhead control
panel or in the overhead stowage
compartment together with the front interior
light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter
accessories include brackets for various
mobile phone models.
i Mobile phone brackets which are
available from various manufacturers on
the open market are not compatible with
the Sprinter telephone system .You can
recognize suitable holders for your mobile
phone by the imprinted star and the B6
spare part number on the back of the
bracket.
Detailed instructions for use can be found in
the operating instructions for the mobile
phone bracket and in the separate operating
instructions for the mobile phone pre-
installation.
i The mobile phone battery is charged
depending on the condition of charge and
the position of the key in the ignition lock.
The mobile phone display indicates the
charging process. Additional communications
equipment
G
WARNING
Always pay attention to road and traffic
conditions.
Only operate electronic equipment when road
and traffic conditions permit. Bear in mind
that at a speed of only 30 mph (approximately
50 km/h), your vehicle covers about 44 ft
(approximately 14 m) every second.
An avigation system does no tsupply
informatio nonthe load-bearing capacity of
bridges or the overhead clearance of
underpasses.
The driver remains responsible for the safety
of the vehicle at all times.
Observe legal requirements.
Telephones, two-way radios and fax machines
without an exterior antenna could interfere
with the vehicle electronicsa nd thus
compromise the operational safety of the
vehicle. There is an increased ris kofaccident.
Do not use this equipment while the vehicle
is in motion. G
WARNING
You and others may damage your health due
to excessive electromagnetic radiation. By
using an external antenna, the possible health
risks of electromagnetic fields, which are
under discussion among the scientific
community, should be largel yprevented.
Therefore, only have the exterior antenna
installed at a qualified specialist workshop.
You will find information on retrofitting
electrical or electronic equipment in the
“Vehicle electronics” section (Y page 314). Additional communications equipment
229Stowing and features Z

X
Secure the vehicle to prevent it from rolling
away.
X Pull release handle 0005on the hood.
The hood is released. X
Reach into the gap and push grip 0006on the
hood catch upwards. X
Swing the hood upwards unti lsuppor tstrut
0026 engages and the hood is supported.
Closing the hood G
WARNING
If the hood is unlatched, it could tip forward
during rapid deceleratio nofthe vehicle and
hit persons or objects within its path. There is
a risk of an accident and injury.
Therefore, always make sure that the hood is
closed and locked completely before driving
off. If the hood is not locked and you are already
driving at walking pace:
R
the yellow 0004indicator lamp in the
instrumentc luster goes on for vehicles
without steering-wheel buttons.
R the 0004 Hood open display appears for
vehicles with steering-wheel buttons.
! When you press the support strut back,
make sure that you do not press it against
the detent position and cause it to bend.
! Do not use your hands to push the hood
down. You could damage it otherwise.
X Lift the hood slightly.
X Press support strut 0026towards the back.
X Lower the hood and allow it to fall with
momentum fro maheight of approximately
1 ft (30 cm).
The hood locks audibly.
X Check that the hood is correctly locked.
If the hood can be raised slightly, it is not
properly engaged.
i If the hood is not correctly engaged, open
the hood again. Let the hood fall with a little
more momentum. Overview of the engine compartment
0005
Coolant expansion tank cap
(Ypage 244)
0006 Diesel Exhaust Fluid (DEF) filler neck
cap 3
(Y page 143)
0026 Engine oil filler neck cap (Y page 242)
3 Only on Cargo Vans/Passenger Vans. Engine compartment
241Maintenance and care Z

0025
Brake fluid expansion tank cap
(Ypage 245)
0023 Washe rfluid reservoir cap (Y page 246)
Regularly chec kthe fluid level and the
assembly for leaks. If you detect fluid loss,
e.g. oil flecks on the vehicle parking space,
consult a qualified specialist workshop
immediately. Engine oil
General notes !
Engine oil gets dirty in the course of
operation and its quality and volume are
gradually diminished. Regularly check the
oil level, and top up or have it replaced as
needed.
Observe the information on engine oils and oil
consumption in the "Technical data" section
(Y page 321).
You can check the oil level in the engine:
R on the display of the on-board computer
R with the oil dipstick
Checking the oil level shown in the
display If at extremely low temperatures no engine oil
level is displayed after
5minutes, repeat the
engine oil level chec kafter another
5 minutes.
If an oil level reading is still not displayed,
check the engine oil level with the dipstick.
Have the oil level display checked at a
qualified specialist workshop.
Only check the oil leve lwhen the engine is at
normal operating temperature.
X Park the vehicle on a level surface.
X Switch off the engine.
X Wait for five minutes.
X Turn the key to position 2in the ignition
lock.
The display is activated. X
Vehicles without steering wheel
buttons: press the 0004menu button on the
instrument cluster (Y page 33) repeatedly
until the display shows the 0015symbol.
The --:-- display message appears in the
display while the engine oil level
measurement is running.
X Vehicles with steering wheel buttons:
press the 0012service button on the
instrument cluster (Y page 33).
The 001DEngine oil level Measuring
in progress display message appears in
the display while the engine oil level
measurement is in progress.
Display message for vehiclesw ithout
steering-wheel buttons: the display may
show the following messages afte rthe engine
oil level measurement. 0015
Action
OK X
Do not add oil. – 1.0 qts X
Add the amount of oil
shown (Y page 244).
X Check the engine oil level
again after a few minutes. – 1.5 qts
– 2.0 qts
HI The oil level is too high.
X
Have excess oil removed. Measurement units in the display:
R
qts USA only
R ltr Canada only
Display message for vehiclesw ith
steering-wheel buttons: the display may
show the following messages afte rthe engine
oil level measurement. 0015
Action
Engine
oil level
OK X
Do not add oil. 242
Engine compartmentMaintenance and care

Engine
oil Add
1.0quart X
Add the amount of oil
shown (Y page 244).
X Check the engine oil level
againa fter a few minutes. Engine
oil Add
1.5quart
Engine
oil Add
2.0quart
Engine
oil level
Reduce
oil level The oil level is too high.
X
Have excess oil removed. Eng. oil
lev. Turn
ignition
on for
level X
Turn the key to
position 2in the ignition
lock. Observe
wait.
period X
Repeat the engine oil
measurement after about
5 minutes if the engine is
at normal operating
temperature.
X Repeat the engine oil
measurement after about
30 minutes if the engine
is not at normal operating
temperature. Engine
oil level
Not when
eng.
running X
Switch off the engine and
wait for approximately
5 minutes if the engine is
at normal operating
temperature. Then,
perform the engine oil
measurement. Measurement units in the display:
R
qts USA only
R ltr Canada only Checking the oil level using the oil
dipstick
For vehicles with a red oil dipstick, only check
the oil level whe
nthe engine is at normal
operating temperature:
X Stop your vehicle as far away from traffic
as possible on level ground.
X Secure the vehicle to prevent it from rolling
away.
X Switch off the engine.
X Wait for five minutes.
For vehicles with a yellow oil dipstick, only
check the oil level when the engine is cold.
X Stop your vehicle as far away from traffic
as possible on level ground.
X Secure the vehicle to prevent it from rolling
away.
X Open the hood (Y page 240).
X Pull out oil dipstick 0005.
X Wipe oil dipstick 0005using a lint-free cloth. Engine compartment
243Maintenance and care Z

X
Insert oil dipstick 0005back into the guide
tube as far as it will go and remove it again.
If the level is between minimum mark 0026
and maximum mark 0006, the oil level is
correct.
X If the oil level has droppe dto or below
minimum mark 0026, open cap0025and add
engine oil (Y page 244).
The difference in quantity between
marks 0006and 0026is approximately
2 US quarts (2 l).
X Close the hood.
OM651 4-cylinder diesel engine:
At outside temperatures between 32 ‡
(–0 †) and 86 ‡(30 †) you can measure the
oil level whe ncold.
Measuring the engine oil when the engine is
cold is less precise than measuring when the
engine is at normal operating temperature.
When the appropriate warning is shown in the
display
X Adding engine oil (Y page 244)
Or
X Have engine oil siphoned off.
Adding engine oil G
WARNING
If engine oil comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next
to the filler neck. Let the engine cool down
and thoroughly clean the engine oil off the
components before starting the engine.
! The alternator is located below the engine
oil filler neck.Ife ngine oil spills onto the
alternator, there is a dange rofalternator
damage. Be very careful when adding
engine oil. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
! Do not use any additives in the engine oil.
This could damage the engine.
X Open the hood (Y page 240).
X Unscrew and remove cap 0025.
X Add engine oil.
X Place cap 0005on the filler nec kand tighten.
Whe ndoing so, make sure that the cap
engages correctly.
X Check the oil level with the oil dipstick
(Y page 243) or on the display
(Y page 242).
X Close the hood. Coolant
G
WARNING
The engine cooling system is pressurized,
particularly when the engine is warm. When
opening the cap, you could be scalded by hot
coolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
Only check the coolant level and/or fill the
coolant if the vehicle is on a level surface and
the engine has cooled down. The coolant
temperature must be below 122 ‡ (50 †).
! Check the engine cooling and heating
system regularly for leaks.
If a large quantity of coolant is lost, have
the cause traced and rectified at a qualified
specialist workshop. 244
Engine compartmentMaintenance and care

i
Maintenance services must be carried out
in accordance with the provisions and
recommendations in the Maintenance
Booklet.
Not doing so could void the warranty claim
and lead to refusal of goodwill gestures
after the manufacturer has submitted a
damage report.
i Observe the information on Sprinter
original parts in the "Technical data"
section (Y page 314). Service interval display
General notes As
ervice that is due is displayed in the service
interval display about 1monthi nadvance. A
message is then displayed while the vehicle
is in motion or when the ignition is switched
on.
i The service interval display does not
provide information about the oil level. The
service interval display should therefore
not be confused with the 001Cengine oil
level display.
The service due date is displayed in days or
miles (kilometers), depending on the total
distance driven.
The symbols or letters on the service display
show the type of service that is due.
0002 orA for a minor service
0003 orB for a major service
Service due date display Vehicles with steering wheel buttons:
the
following messages may be displayed.
R 0002 Service A due in ... days R
0002 Service A due in ... mi (km )
R 0002 Service A Carry out now Vehicles without steering wheel buttons:
the following messages may be displayed.
R
0002 for service A
R 0003 for Service B
Additionally, you will see the remaining
distance in miles ( mi ) or kilometers (km ) or the
remaining time in days ( d ).
Service due date has been exceeded Vehicles with steering wheel buttons:
if
you have missed the service due date, one of
the following messages appears in the display
and warning tone also sounds.
R 0002 Service A overdue by ... days R
0002 Service A overdue by ... mi (km )
Vehicles without steering wheel buttons:
if you have missed the service due date, the
0002 or0003 symbol for the service flashes
for 10 seconds after the ignition is switched
on. A minus sign also appears in front of the
service due date.
Calling up the service due date X
Turn the key to position 2in the ignition
lock.
The display is activated.
Vehicles without steering wheel buttons
X Press the 0004menu button on the
instrument cluster repeatedly until the
0002 or0003 symbol for the service
appears in the display.
Additionally, you will see the remaining
distance in miles ( mi ) or kilometers (
km ) or
the remaining time in days (d ).
Vehicles with steering wheel buttons
X Press the 0010or0007 button on the
steering wheel until the standard display
(Y page 182) appears in the display.
X Press the 0001or0009 button on the
steering wheel repeatedly until the service Maintenance
249Maintenance and care Z

message appears in the display,f
or
example:
R 0002 Service A due in ... days R
0002 Service A due in ... mi (km )
Battery
Important safety notes
Risk of explosion. Explosive
oxyhydrogen is produced when
batteries are being charged. Only
charge batteries in well-ventilated
areas.
Risk of explosion. Avoid creating
sparks. Avoid open flames and do
not smoke in the vicinity of the
battery.
Battery acid is caustic. Wear acid-
proof protective gloves. If skin or
clothes are splashed with acid,
neutralize the splashes
immediately with soapy water or
an acid neutralizer, and then clean
the affected areas with water.
Wear eye protection. When mixing
water and acid, the liquid can
splash into your eyes. Rinse acid
splashes to the eyes immediately
with clean water and contact a
doctor immediately.
Keep children at a safe distance.
Children are not able to assess the
dangers posed by batteries and
acid.
When handling batteries, observe
the safety precautions and special
protective measures contained in
this Operator's Manual. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner
.Take discharged
batteries to a qualified
specialist workshop or a
special collectio npoint for
used batteries.
Observe the following notes:
R Have the condition of charge checked for
the batteries more frequently if you use the
vehicle mainly for short trips or if you leave
it parked for an extended period.
In order for the batteries to achieve their
maximum possible service life, they must
always be sufficiently charged.
R When replacing a battery, only use
batteries that are recommended for use in
Sprinter vehicles.
R Have the battery removed at a qualified
specialist workshop.
R If you intend to leave your vehicle parked
for a long period:
-consult a qualified specialist workshop
or
- switch off the electrical system using the
battery main switch (Y page 132).
i When you park the vehicle, remove the
key if you do not require any electrical
consumers .The vehicle will then use very
little energy, thus conserving battery
power. Installation locations
Your vehicle may be equipped with two
batteries, depending on the equipment
version:
R a starter battery in the battery case in the
driver's footwell
R additional battery in the engine
compartment 250
BatteryMaintenance and care

Cleaning the electrical step
Clean the electrical step at least once a
month
.Make sure that no dirt accumulates in
the housing or on the step.
X Extend the electrical step (Y page 72).
X Close the sliding door until the door lock
engages.
The electrical step remains extended for
cleaning.
X Clean the electrical step and the housing
with a power washer.
X Afte rcleaning, spray the step guides on
each side with silicone spray when the
housing and electrical step are dry.
Do not use oil or grease as a lubricant.
X Retract the electric step.
Cleaning the trailer tow hitch !
Do not clean the ball coupling with a
power washer. Do not use solvents.
! Observe the notes on care in the
Operator's Manual for the trailer tow hitch
and the ball coupling manufacturer.
You can also have the maintenance work on
the ball coupling and the trailer tow hitch
carried out by a qualified specialist workshop. Interior
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display. X
Switch off the audio equipmen tormonitor
of the rear-view camera and allow to cool.
X Clean the display surface with a
commercially available microfiber cloth
and cleaner for TFT/LCD displays.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim and the cockpit with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use a mild detergent.
Cleaning the steering wheel and
selector lever X
Thoroughly wipe with a damp cloth.
Cleaning the trim elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface. 260
CareMaintenance and care