MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

Sprinter
Operator's Manual
Order no. 6462 7499 13 Part no. 906 584 11 97 Edition D MY 2013 MBÉ90658411979ËÍ
9065841197Sprinter Operator's Manual

Publication details
Internet
Further information on Mercedes-Benz
vehicles can be obtained on the Internet at
www.mercedes-benz.com
www.mbusa.com (USA only)
www.mercedes-benz.ca (Canada only) Editorial office
You are welcome to forward any queries or
suggestions you may have regarding this
Operator's Manual to the technical
documentation team at the address on the
inside of the front cover.
© Mercedes-Benz USA, LLC
© Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes-
Benz Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part, without
written permission. Symbols
G
WARNING
Warning notes make you aware dangers
which could pose a threat to your health or
life, or to the health and life of others. H
Environmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle.
i These symbols indicate useful
instructions or further information that
could be helpful to you.
X This symbol designates an
instruction you must follow.
X Several consecutive symbols
indicate an instruction with several
steps.
(Y page) This symbol tells you where you
can find further information on a
topic.
YY This symbol indicates a warning or
an instruction that is continued on
the next page.
Display Display This text indicates a message on
the display and the rear view
camera monitor. Registered trademarks
ESP ®
is a registered trademark of Daimler AG. Vehicle distributor
In the USA:
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
www.mbsprinterusa.com
Customer Assistance Center:
1-877-762-8267 In Canada:
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA, LLC and Mercedes-
Benz Canada Inc. are Daimler companies.
Canada only:
"Authorized Sprinter Dealer" is defined as an
authorized Mercedes-Benz Sprinter Dealer. As at 25.05.2012

Welcome to the world of Mercedes-Benz
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
yourv ehicle. Please adhere to the information
and warning notes in this Operator's Manual
for your own safety and to ensure a longer
operating duration of the vehicle. Failure to
observe the instructions may lead to damage
to the vehicle or personal injury.
Vehicle damage caused by a failure to
observe the instructions is not covered by the
New Vehicle Limited Warranty.
These Operating Instructions provides
information on the most important functions
of your vehicle.
Your vehicle's equipment or product
designation may vary, depending on the
following:
R model
R order
R country specification
R availability
Individual warning and indicator lamps may
not be functional.
We reserve the right to make modifications in
the following areas:
R design
R equipment
R technology
Therefore, the descriptions provided may
occasionally differ from your own vehicle.
The following are integral components of the
vehicle:
R Operator's Manual
R Maintenance Booklet
R service and warranty information
R equipment-dependen toperating
instructions
Keep these documents in the vehicle at all
times .Should you sell the vehicle, always
pass the documents on to the new owner.
We wish you pleasant motoring at all times.
9065841197É90658411979ËÍ

Index
....................................................... 4Introduction
......................................... 22 At
ag lance ........................................... 31 Safety
................................................... 41 Opening and closing
...........................63 Seats, steering wheel and mirrors
....79 Lights and windshield wipers
............89 Climate control
................................. 107 Driving and parking
..........................131 On-board computer and displays
....175 Stowing and features
.......................221 Transporting loads
............................231 Maintenance and care
......................239 Breakdown assistance
.....................263 Wheels and tires
............................... 273 Technical data
................................... 313 Contents
3

1, 2, 3 ...
12 Vsocket ........................................ 228 A
ABS (Anti-lock Braking System) Display message ............................ 197
Function/notes ................................ 56
Important safety notes ....................56
Indicator lamp ................................ 210
Accessories and conversions
see Add-on equipment
Activating/deactivating cooling
with air dehumidification .................113
Activating/deactivating the roof
ventilator ........................................... 129
Additional indicators Changing bulbs (roof) ....................101
Additives
Diese l............................................ 318
Engine oil ....................................... 322
Flow improver ................................ 318
Add-on equipment ............................... 27
Adjusting Air vents ........................................ 117
Adjusting the headlamp range ...........93
ADR( working speed governor) ........167
Airb ags
Front air bag (driver, front
passenger )....................................... 45
Important safety notes ....................44
Safety guidelines ............................. 43
Thoraxbag ........................................ 45
Windo wcurtain air bag .................... 46
Air-conditioning system
Refrigerant ..................................... 326
see Climate control
Airf ilter
Indicator lamp ................................ 218
Air pressure
see Tire pressure
Air-recirculation mode
Importan tsafet ynotes .................. 116
Switching on/off ........................... 116
Airv ents ............................................ .117
Adjusting for the passenger
compartment ................................. 117Adjusting on the roof
.....................118
Important safety notes ..................117
Setting the center air vents ...........117
Setting the side air vents ...............117
see Climate control
Anti-loc kBraking System
see ABS (Anti-lock Braking System)
Anti-theft system
Interio rmotion sensor ..................... 61
Armrests .............................................. 84
Ashtray ............................................... 227
ASR (acceleration skid control) Activating/deactivating ...................58
Display message ............................ 198
Function/notes ................................ 58
Important safety notes ....................58
Indicator lamp ................................ 210
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................60
Switching off the alarm ....................60
Attachments
see Add-on equipment
Authorized workshop
see Qualified specialist workshop
Automatic climate control
see Climate control
Automatic headlamp mode ................91
Automatic locking ............................... 69
Automatic transmission Accelerator pedal position .............140
Changing gea r............................... 139
Changing gea ryourself .................. 139
Driving tips .................................... 140
Emergency running mode ..............141
Important safety notes ..................138
Kickdow n....................................... 140
Maneuvering .................................. 140
Overview ........................................ 138
Problem (malfunction) ...................141
Releasing the parking lock
manually ........................................ 141
Selector leve r................................ 138
Selector leve rpositions ................. 139
Shift range s................................... 140
Starting the engine ........................134
Touchshift ...................................... 139
Trailer towing ................................. 140
Transmission oil change ................323 4
Index

Automatic transmission
emergency mode
...............................141
Auxiliary heating Activating/deactivating heater
booster mode ................................ 125
Conditions for switching on ...........119
Important safety notes ..................118
Operating with the button (control
panel) ............................................ 119
Operation with the remote control .121
Operation with the timer ................122
Problem (malfunction) ...................128
Selecting a switch-on time ............. 119
Setting the switch-on time .............120
see Auxiliary heating
Axle load, permissible (trailer
towing) ............................................... 329B
Backup lamps Changing bulbs ........................ 99, 101
Backup lamps (Chassis Cab)
Changing bulbs .............................. 100
BAS (Brake Assist System)
Display message ............................ 198
Function/notes ................................ 56
Indicator lamp ................................ 210
Basic settings
see Settings
Battery
Isolating switch .............................. 132
Replacing (SmartKey) ................66, 67
Battery (SmartKey)
Checking .......................................... 66
Important safety notes ....................66
Replacing ................................... 66, 67
Battery (vehicle)
Care ............................................... 255
Charge indicator lamp ...................214
Charging ........................................ 254
Disconnecting and connecting
(driver's footwell) ........................... 251
Disconnecting and connecting
(engine compartment) ...................253
Display message ............................ 208
Important safety notes ..................250Installing/removing (driver's
footwell) ......................................... 252
Installing/removing (engine
compartment)
................................ 254
Jump starting ................................. 267
Location ......................................... 250
Removing/installing the floor
covering (driver's footwell) ............251
Belt
see Seat belts
Bio-diesel ........................................... 317
Bleeding the fuel system ..................137
Bodies Body/equipment mounting
directives for trucks .........................28
Bottle holder ...................................... 227
see Cuph older
Brake
EBD .................................................. 57
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level .........................245
Display message ............................ 199
Notes .................................... .245, 324
Warning lamp ................................. 211
Brake force distribution,
electronic
see EBD (electronic brake force
distribution)
Brake lamps
Changing bulbs ........................ 99, 101
Brake lamps (Chassis Cab)
Changing bulbs .............................. 100
Brake linings
Display message ............................ 199
Indicator lamp ................................ 214
Brakes
ABS .................................................. 56
Applying the parking brake ............146
BAS .................................................. 56
Brake fluid (notes) .................245, 324
Checking brake fluid leve l.............. 245
Display messages ..........................199
Driving tips .................................... 150
Important safety notes ..................150
Maintenance .................................. 210
Parking brake (notes) ..................... 151 Index
5

Brake system
Malfunction .................................... 198
Warning lamp ................................. 210
Breakdown
Fire extinguisher ............................ 266
First-ai dkit.................................... 266
Jump-starting ................................. 267
Reflective safety jacket .................. 265
Vehicle tool kit ............................... 264
Warning lamp ................................. 265
Warning triangl e............................ 265
see Flat tire
see Towing away
see Tow-starting
Bulb
see Changing bulbs
Bulb failure indicator ..........................90C
Care Car wash ........................................ 256
Display ........................................... 260
Exterior lights ................................ 258
Notes ............................................. 255
Paint .............................................. 257
Plastic trim .................................... 260
Power washer ................................ 257
Rea rview camera .......................... 259
Roof lining ...................................... 261
Seat bel t........................................ 261
Seat cover ..................................... 261
Selector leve r................................ 260
Sensors ......................................... 259
Sliding door ................................... 259
Steering wheel ............................... 260
Step (electrical )............................. 260
Trim pieces .................................... 260
Washing by hand ........................... 256
Washing the engine .......................257
Wheels ........................................... 258
Windows ........................................ 257
Wiper blades .................................. 258
Cargo compartment
Activating/deactivating
ventilation ...................................... 129
Cargo compartment floor ...................28Cargo tie-down points and tie
downs
Important safety notes ..................234
Cargo tie-down rings
Installing ........................................ 236
Permissible tensile loa d................. 327
Car wash (care) ................................. 256
CD player/CD changer ......................183
Cell phone see Mobile phone
Center console overview ....................36
Central locking Automatic locking ............................ 69
Important safety notes ....................69
Locking/unlocking (buttons) ...........69
Locking/unlocking (SmartKey) ........64
Locking/unlocking manually ............ 69
Central locking system
see Centra llocking
Changing bulbs
Additional indicators (roof) ............101
Additional turn signals ...................101
Backup lamp (Chassis Cab) ...........100
Backup lamps .......................... 99, 101
Bi-Xenon bulbs ................................. 96
Brake lamps ............................ .99, 101
Brake lamps (Chassis Cab) ............100
Cornering lamps .............................. 98
Courtesy lights ............................... 101
Display message ............................ 201
Fog lamps ........................................ 98
Front interio rlight .......................... 102
High-beam headlamps .....................98
Important safety notes ....................96
Interior light ................................... 102
Interior lighting .............................. 102
License plate lamp ................100, 101
License plate lamp (Chassis Cab) ..100
Low-beam headlamps ......................98
Overview of lamp types (front
bulbs) .............................................. .97
Overview of lamp types (rear
bulbs, Cargo Van/Passenger Van) ...99
Overview of lamp types (rear
bulbs, Chassis Cab) .......................100
Parking lamps .................................. 98
Perimeter lamp .............................. 101
Rea rfog lamp .......................... 99, 1016
Index

Rear fog lamp (Chassis Cab)
..........100
Rea rinterior light ........................... 102
Standing lamps (front) .....................98
Standing lamps (rear, Chassis
Cab) ............................................... 100
Standing lamps (rear) ..............99, 101
Tai llamps ................................ 99, 101
Tail lamps (Chassis Cab) ................100
Turn signals (front) ...........................98
Turn signals (rear, Chassis Cab) ..... 100
Turn signals (rear) ....................99, 101
Warning and indicator lamps .........219
see Replacing bulbs
Child-proof locks
Important safety notes ....................54
Rea rdoor ......................................... 55
Sliding door ..................................... 55
Children
In the vehicle ................................... 50
Restraint systems ............................ 50
Specia lseat belt retractor ...............54
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 52
Top Tether ....................................... 53
Chock ................................................. 147
Cigarette lighter ................................ 227
Cleaning Mirro rturn signal ........................... 259
Trailer tow hitch ............................. 260
Climate control
Air-conditioning system .................110
Auxiliary heating ............................ 118
Checking/cleaning the airf ilter
(rear-compartment air
conditioning) .................................. 248
Cooling with air dehumidification ..113
Defrosting the windows .................114
Heating .......................................... 109
Important safety notes ..................108
Operating the cargo compartment
airv ents. ........................................ 129
Overview of systems ......................108
Problems with the windshield
heating .......................................... 115
Problem with the rear window
defroster ........................................ 116Rear-compartment air
conditioning
................................... 112
Rear-compartment heating ............111
Reheat function (air
dehumidification) ........................... 114
Setting the aird istribution.............113
Setting the airflow .........................114
Setting the airv ents...................... 117
Setting the temperature ................113
Switching air-recirculation mode
on/off ............................................ 116
Switching on/off ........................... 112
Switching the rear window
defroster on/off ............................ 116
Switching windshield heating on/
off .................................................. 115
Cockpit
Overview .......................................... 32
see Instrument cluster
COMAND display
Cleaning ......................................... 260
Combination switch ............................92
Communications equipment Operation ....................................... 229
Type approval/frequency ..............314
Consumption statistics (on-board
computer) .......................................... 190
Control panel Above the windshield .......................37
Center console ................................ 36
Climate control ................................ 36
Driver's door .................................... 38
Left and righ tside of the steering
wheel ............................................... 38
Conversions/equipment ....................27
Conversions and accessories see Add-on equipment
Coolan t(engine)
Adding ........................................... 245
Checking the leve l......................... 244
Displaying the temperature (on-
board computer) ............................ 182
Display message ............................ 205
Filling capacity ............................... 326
Important safety notes ..................244
Cooling
see Climate control Index
7

Cornering lamps
Changin gbulbs ................................ 98
Cornering light function
Function/notes ................................ 93
Courtesy lights
Changing bulbs .............................. 101
Cruise control
Activating ....................................... 156
Activatio ncondition s..................... 156
Cruise control leve r....................... 155
Deactivating ................................... 157
Display message ............................ 207
Driving system ............................... 155
Function/notes ............................. 155
Important safety notes ..................155
Problem (malfunction) ...................157
Resuming the stored spee d........... 156
Setting aspeed .............................. 156
Storing and maintaining current
speed ............................................ .156
Cup holders ........................................ 226
Customer Assistance Center (CAC) ...28
Customer Relations Department .......28 D
Dashboard see Cockpit
Data
see Technical data
Daytime running lamp mode
Setting (vehicles without steering-
wheel buttons) ............................... 179
Setting (vehicles with steering
wheel buttons) ............................... 187
Switching on/off (switch) ................91
see Daytime running lamps
Declarations of conformity ................. 25
DEF (Diesel Exhaus tFluid )
Refilling .......................................... 143
Defrosting the windshield ................114
Delaye dswitch-off ............................ 188
Diagnostics connection ......................25
Diesel ................................................. .317
Diesel engine Preglow indicator lamp ..................217Diesel Exhaus
tFluid (DEF)
Display messages (vehicles
without steering wheel buttons) ....195
Display messages (vehicles with
steering wheel buttons) .................204
Exhaust gas aftertreatment .............27
Indicator lamp ................................ 213
Information on consumption ..........321
Level indicator ............................... 178
Notes ............................................. 320
Ranges ............................................. 27
Storage .......................................... 320
Tank content .................................. 321
Diesel particle filter
Short-distance driving ....................149
Digital speedometer
Setting the unit (vehicle swith
steerin gwheel buttons) .................185
Digital speedometer and odometer
Operating safety .............................. 25
Display
Display messages ..........................192
Outside temperature (vehicles
with steering wheel buttons) .........182
Outside temperature display
(vehicles without steering wheel
buttons) ......................................... 178
Standard display (vehicles
without steering wheel buttons) ....178
Standard display (vehicles with
steering wheel buttons) .................182
see Warning and indicator lamps
Display messages
Calling up the message memory ....193
Driving systems ............................. 207
Engine ............................................ 204
Important safety notes ..................192
Lights ............................................ .201
Safety systems .............................. 197
SmartKey ....................................... 209
Tires ............................................... 207
Vehicle .......................................... .208
Distance recorder ............................. 182
see Trip odometer
Door lock
see Centra llocking 8
Index