power steering MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

Problem Possible causes/consequences and
0004 Solutions
0008
The red brake
system indicator
lamp is lit while
the engine is
running. There is insufficient brake fluid in the expansion tank.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Vehicles with steering wheel buttons:a lso observe the
messages in the display (Y page 192).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the brake fluid level in the expansion tank
(Y page 245).
X If the brake fluid is below the MIN mark: do not drive on!
X Do not add brake fluid. This does not solve the problem.
X Consult a qualified specialist workshop. 0008
When towing a
trailer: the red
brake system
indicator lamp is
lit while the
engine is
running.
Additionally, a
warning tone
sounds. G
WARNING
The brake force booster in the trailer is faulty.
The driving and braking characteristics of your vehicle could
change. There is a risk of the trailer overbraking and of you losing
control over the truck/trailer combination.
There is a risk of an accident.
X Vehicles with steering wheel buttons :also observe the
messages in the display (Y page 192).
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not drive on.
X Consult a qualified specialist workshop. 000A
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
G WARNING
The drive nwheels can spin when accelerating.
There is an increased risk of skidding and accidents.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. Indicator and warning lamps in the instrument cluster
211On-board computer and displays Z

Problem Possible causes/consequences and
0004 Solutions
000E
The yellow ABS
indicator lamp is
lit while the
engine is
running. ABS is deactivated due to a malfunction or is temporarily
unavailable. ESP ®
, ASR and BAS, as well as cruise control, are also
unavailable as a result.
Self-diagnosis may not be complete, or the battery may not be
charging.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
This causes steerability and braking to be greatly impaired.
The braking distance can increase in emergency braking
situations.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive a short distance at a speed above 13 mph (20 km/h).
The functions mentioned above are available again when the
indicator lamp goes out.
If the indicator lamp does not go out:
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0009
The yellow DEF
indicator lamp is
lit while the
engine is
running. The exhaust gas aftertreatment is malfunctioning or the current
Diesel Exhaust Fluid (DEF) supply is limiting the vehicle range.
X
Observe the messages in the display. 0002
The yellow ESP ®
indicator lamp is
lit while the
engine is
running. ESP
®
is deactivated due to undervoltage or a malfunction .As a
result, cruise control has also been deactivated.
Engine power output may be reduced.
The battery may not be being charged.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the
messages in the display (Y page 192).
X Drive on with care.
X Visit a qualified specialist workshop immediately. Indicator and warning lamps in the instrument cluster
213On-board computer and displays Z

Cleaning the electrical step
Clean the electrical step at least once a
month
.Make sure that no dirt accumulates in
the housing or on the step.
X Extend the electrical step (Y page 72).
X Close the sliding door until the door lock
engages.
The electrical step remains extended for
cleaning.
X Clean the electrical step and the housing
with a power washer.
X Afte rcleaning, spray the step guides on
each side with silicone spray when the
housing and electrical step are dry.
Do not use oil or grease as a lubricant.
X Retract the electric step.
Cleaning the trailer tow hitch !
Do not clean the ball coupling with a
power washer. Do not use solvents.
! Observe the notes on care in the
Operator's Manual for the trailer tow hitch
and the ball coupling manufacturer.
You can also have the maintenance work on
the ball coupling and the trailer tow hitch
carried out by a qualified specialist workshop. Interior
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display. X
Switch off the audio equipmen tormonitor
of the rear-view camera and allow to cool.
X Clean the display surface with a
commercially available microfiber cloth
and cleaner for TFT/LCD displays.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim and the cockpit with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use a mild detergent.
Cleaning the steering wheel and
selector lever X
Thoroughly wipe with a damp cloth.
Cleaning the trim elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface. 260
CareMaintenance and care

Tow-starting and towing away
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longe ravailable if:
R the engine is not running.
R the brake system or the powe rsteering is
malfunctioning.
R there is a malfunctio ninthe voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 315).
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged. !
Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Ensure that the tow cable is not longer
than legally permitted. Mark the tow
cable in the middle, e.g. with a white
cloth (30 x 30 cm). This will make other
road users aware that the vehicle is being
towed.
R Only secure the tow cable to the towing
eye.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance so that the tow rope does not
sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise
damage the vehicle.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with acrane.
! When towing, pull away slowly and
smoothly .Ifthe tractive power is too high,
the vehicles could be damaged.
Observe the legal requirements for the
relevant country when towing.
It is preferable to have the vehicle
transported on a transporter or trailer instead
of towing it.
The automatic transmission selector lever
must be in the Nposition when towing the
vehicle.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot move the selector lever to position
Non vehicles with automatic transmission.
i Switch off the automatic locking feature
before the vehicle is towed (Y page 69). You
could otherwise lock yourself out of the
vehicle when pushing or towing away the
vehicle. 268
Tow-starting and towing awayBreakdown assistance

!
Always use new bolts when installing the
propeller shafts.
Observe the following before towing a vehicle
with a raised front or rear axle:
R the information on towing in the event of
malfunctions (Y page 269) and
R the important safety notes (Y page 268).
If the front axle is damaged, raise the vehicle
at the front axle and if the rear axle is
damaged, raise the vehicle at the rear axle.
Towing If the front axle is raised, the vehicle may be
towed
amaximum of 30 miles (50 km). For a
towing distance of over 30 miles (50 km), you
must remove the propeller shafts to the
drive naxles.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.
X Turn the key to position 1in the ignition
lock and leave it in this position.
X Switch on the hazard warning lamps
(Y page 93).
X If the front axle is raised, do not exceed the
towing speed of 30 mph (50 km/h) and the
towing distance of 30 miles (50 km). Towing the vehicle with both axles on
the ground
Important safety notes G
WARNING
You can no longe rstee rthe vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident. Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
! Do not exceed a towing speed of
31 mph (50 km/h). You could otherwise
damage the transmission.
! Always use new bolts when installing the
propeller shafts.
Before towing the vehicle, observe the
following:
R the information on towing in the event of
malfunctions (Y page 269) and
R the important safety notes (Y page 268).
Towing You may only tow the vehicle a maximum
distance of 30 miles (50 km). For a towing
distance of over 30 miles (50 km), you must
remove the propeller shafts to the driven
axles.
X
Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.
X Leave the key in position 2in the ignition
lock.
X Switch on the hazard warning lamps
(Y page 93).
X Do not exceed the towing speed of
30 mph (50 km/h) and the towing distance
of 30 miles (50 km). Recovering
avehicle that is stuck
! Pull away smoothly, slowly, and in a
straigh tline when pulling out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles. 270
Tow-starting and towing awayBreakdown assistance

If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a
traile rattached.
Pull ou tthe vehicle backwards, if possible,
using the tracks it made when it became
stuck. Transporting the vehicle
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
The towing eye or trailer tow hitch can be
used to pull the vehicle onto a trailer or
transporter if you wish to transport it.
X Turn the key to position 2in the ignition
lock.
X Move the selector lever of the automatic
transmission to position N.
If the vehicle is loaded:
X Apply the parking brake.
X Move the selector lever of the automatic
transmission to position P.
X Turn the key to position 0in the ignition
lock and remove it.
X Lash down the vehicle. Tow-starting (emergency engine
starting)
Vehicles with automatic transmission !
Vehicles with automatic transmission
must not be tow-started. You could
otherwise damage the automatic
transmission.
Information on "Jump-starting" can be found
at the beginning of the "Breakdown
assistance" section (Y page 267). Electrical fuses
G
WARNING
Only use fuses that have been approved for
your vehicle and which have the correct fuse
rating for the systems concerned. Do not
repair or bypass defective fuses. Acircuit
overload could otherwise cause afire. Have
the cause determined and rectified at a
qualified specialist workshop.
! Only use fuses that have been approved
for Sprinter vehicles and that have the
required fuse rating for the systems
concerned. Components or systems could
otherwise be damaged.
The fuses in your vehicle switch off defective
power circuits. If a fuse blows, all the
components on the circuit and their functions
will cease to operate.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and fuse rating.
Observe the information about fuse rating in
the fuse allocation chart.
You can obtain advice fro maqualified
specialist workshop.
The fuse allocation chart and other
information on the fuses can be found in the
"Fuse allocation chart" supplement. Electrical fuses
271Breakdown assistance Z

Capacities
!
Do no tadd too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
Oil change including oil filter Engine oil
Approximately
13.21 US qt. (12.5 l) Information about oil consumption
!
If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning
function for the diesel particle filter. As a
result, fuel may accumulate in the engine
oil and cause engine failure.
Therefore, if you mainly drive short
distances, you should drive on a highway or
on rural roads for 20 minutes every
310 miles (500 km). This ensures sufficient
regeneration of the diesel particle filter.
Depending on the driving style, the vehicle
consumes a maximum of 1.0 US qt (1.0 l)of
engine oil over a distance of 620 miles
(1000 km).
Oil consumption may be higher if:
R the vehicle is new.
R you mainly operate the vehicle under
arduous operating conditions.
R you frequently drive at high engine speeds.
Regula rmaintenance is one of the
preconditions for moderate rates of
consumption.
You can only estimate th eoil consumption
after you have drive naconsiderable distance.
Check the engine oil level on a regular basis,
e.g. weekly or each time you refuel
(Y page 242). Transmission and power steering oil
Automatic transmission Service product: automatic transmission
fluid
Product name/number Maintenance
interval Shell ATF 3403/M-115
MB Sheet No. 236.10 60000 miles
(96000 km) Fuchs/Shell ATF 3353
MB Sheet No. 236.12
Further information can be obtained at any
qualified specialist workshop.
Rear axle
Service product: transmission oil
Product name/number Maintenance
interval BP Energear Hypo DC
80W-90
MB Sheet No. 235.20 10 years or
180000 miles
(288000 km) 17 Mobil Delvac Synthetic
Gear Oil 75W-90
MB Sheet No. 235.8
Further information can be obtained at any
qualified specialist workshop.
Steering
Service product: power steering fluid
Product name/number Maintenance
interval Mobil ATF-D,
Exxon Mobil Corporation
or equivalent
MB Sheet No. 236.3 —
17
The maintenance interval with the criterion (time or distance) that comes first is applicable. Service products and capacities
323Technical data Z