technical data MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

Index
....................................................... 4Introduction
......................................... 22 At
ag lance ........................................... 31 Safety
................................................... 41 Opening and closing
...........................63 Seats, steering wheel and mirrors
....79 Lights and windshield wipers
............89 Climate control
................................. 107 Driving and parking
..........................131 On-board computer and displays
....175 Stowing and features
.......................221 Transporting loads
............................231 Maintenance and care
......................239 Breakdown assistance
.....................263 Wheels and tires
............................... 273 Technical data
................................... 313 Contents
3

Cornering lamps
Changin gbulbs ................................ 98
Cornering light function
Function/notes ................................ 93
Courtesy lights
Changing bulbs .............................. 101
Cruise control
Activating ....................................... 156
Activatio ncondition s..................... 156
Cruise control leve r....................... 155
Deactivating ................................... 157
Display message ............................ 207
Driving system ............................... 155
Function/notes ............................. 155
Important safety notes ..................155
Problem (malfunction) ...................157
Resuming the stored spee d........... 156
Setting aspeed .............................. 156
Storing and maintaining current
speed ............................................ .156
Cup holders ........................................ 226
Customer Assistance Center (CAC) ...28
Customer Relations Department .......28 D
Dashboard see Cockpit
Data
see Technical data
Daytime running lamp mode
Setting (vehicles without steering-
wheel buttons) ............................... 179
Setting (vehicles with steering
wheel buttons) ............................... 187
Switching on/off (switch) ................91
see Daytime running lamps
Declarations of conformity ................. 25
DEF (Diesel Exhaus tFluid )
Refilling .......................................... 143
Defrosting the windshield ................114
Delaye dswitch-off ............................ 188
Diagnostics connection ......................25
Diesel ................................................. .317
Diesel engine Preglow indicator lamp ..................217Diesel Exhaus
tFluid (DEF)
Display messages (vehicles
without steering wheel buttons) ....195
Display messages (vehicles with
steering wheel buttons) .................204
Exhaust gas aftertreatment .............27
Indicator lamp ................................ 213
Information on consumption ..........321
Level indicator ............................... 178
Notes ............................................. 320
Ranges ............................................. 27
Storage .......................................... 320
Tank content .................................. 321
Diesel particle filter
Short-distance driving ....................149
Digital speedometer
Setting the unit (vehicle swith
steerin gwheel buttons) .................185
Digital speedometer and odometer
Operating safety .............................. 25
Display
Display messages ..........................192
Outside temperature (vehicles
with steering wheel buttons) .........182
Outside temperature display
(vehicles without steering wheel
buttons) ......................................... 178
Standard display (vehicles
without steering wheel buttons) ....178
Standard display (vehicles with
steering wheel buttons) .................182
see Warning and indicator lamps
Display messages
Calling up the message memory ....193
Driving systems ............................. 207
Engine ............................................ 204
Important safety notes ..................192
Lights ............................................ .201
Safety systems .............................. 197
SmartKey ....................................... 209
Tires ............................................... 207
Vehicle .......................................... .208
Distance recorder ............................. 182
see Trip odometer
Door lock
see Centra llocking 8
Index

Tank content
Fuelgauge ..................................... 177
Range (vehicles with steering
wheel buttons) ............................... 190
Reserve fuel warning lamp .............216
Technical data
Capacities ...................................... 316
Cargo tie-down points .................... 327
Cargo tie-down rings ..................... .327
Loading rails .................................. 327
Roo fcarrier .................................... 327
Tires/wheel s................................. 285
Trailer tow hitch ............................. 328
Vehicle data ................................... 326
Telephone .......................................... 228
Telephone (on-board computer) Accepting an incoming call ............191
Display messages ..........................209
Numbers from the phone book ......191
Operating ...................................... .190
Redialing ........................................ 192
Rejecting or ending a call ..............191
Temperature
Outside temperature ..................... .177
Setting (climate control) ................113
Setting the unit (vehicle swith
steerin gwheel buttons) .................184
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........60
Immobilize r...................................... 60
Theft-deterrent systems
Tow-awa yalarm ............................... 60
Thoraxbag ............................................ 45
Tightening torques for wheel nuts/
wheel bolts ........................................ 307
Time Setting the time (vehicles without
steering wheel buttons) .................179
Setting the time (vehicle swith
steerin gwheel buttons) .................186
Timer
Activating ....................................... 123
Important safety notes ..................122
Overview ........................................ 123
Setting the heating level (auxiliary
heating) ......................................... 125
Setting the preselectio ntime
(auxiliary heating) .......................... 124Setting weekday, time and
operating duratio
n(auxiliary
heating )......................................... 123
Switching immediate heating
mode on/off (auxiliary heating) .....124
Tire pressure
Calling up (on-board computer) .....281
Checking manually ........................280
Display messages (vehicles
without steering wheel buttons) ....194
Display messages (vehicles with
steering wheel buttons) .................207
Maximum ....................................... 280
Notes ............................................. 279
Not reached (tire sealant) ..............301
Reached (tire sealant) ....................301
Recommended ............................... 278
Setting the unit (vehicle swith
steerin gwheel buttons) .................186
Tire label ................................ 278, 279
Tire pressure loss warning system .282
Tire pressure monitor Display message ............................ 207
Indicator lamp ................................ 218
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 282
Function/notes ............................. 281
Restarting ...................................... 283
Warning lamp ................................. 282
Tire pressure table ............................285
Tires Aspect ratio (definition) .................294
Average weight of the vehicle
occupants (definition) ....................293
Bar (definition) ............................... 292
Changing awheel .......................... 302
Characteristics .............................. 292
Checking ........................................ 275
Definition of terms .........................292
Direction of rotatio n...................... 303
Distributio nofthe vehicle
occupants (definition) ....................295
DOT, Tire Identification Number
(TIN) .............................................. .292
DOT (Department of
Transportation) (definition) ............293 18
Index

Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle.
Please adhere to the information and warning
notes in this Operator's Manual for your own
safety and to ensure a longer operating
duration of the vehicle. Failure to observe the
instructions may lead to damage to the
vehicle or personal injury.
Damage to the vehicle, caused by not
adhering to the instructions, is not covered by
the New Vehicle Limited Warranty . Vehicle equipment
The Operator's Manual describes all models
and standard and optional equipment of your
vehicle that were available at the time of
going to print .Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety. The equipment in your
vehicle may therefore differ from that shown
in the descriptions and illustrations. The
original purchase contract documentation for
your vehicle contains a list of all of the
systems in your vehicle.
If you have questions about equipment and
operation, consult any authorized Sprinter
Dealer.
The Operator's Manual, the Maintenance
Booklet and the equipment-dependent
operating instructions are important
documents and should be kept in the vehicle. Service and vehicle operation
Maintenance and literature
The Service and Warranty Information
Booklet contains detailed information on the
types of warranty that your Sprinter is
covered by, including:
R New Vehicle Limited Warranty
R Diesel Engine Limited Warranty
R Anti-Perforation Warranty
R Limited Warranty for Restraint Systems
(only vehicles that have been sold and
registered in the state of Kansas)
R Legally required Emission Performance
Warranty
Replacement parts and accessories are
subject to the Replacement Part and
Accessory Warranty of the dealer mentioned
on the inside cover. You can obtain these
from any authorized Sprinter dealer. Maintenance
The Maintenance Booklet and the Service and
Warranty Information Booklet describe all
necessary maintenance work that should be
carried out at regular intervals.
When you take the vehicle to an authorized
Sprinter dealer, always be sure to bring the
Maintenance/Service/Warranty Information
Booklet .Your customer service advisor
enters each maintenance service into the
Maintenance Booklet for you. Registering your vehicle
We may ask our authorized Sprinter Dealers
to carry out technical inspections on certain
vehicles to improve their quality or safety.
We can only inform you about vehicle checks
if we have your registration data. Introduction
23 Z

G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats.
! If the engine is switched off and a device
which is connected to the on-board
diagnostics connection is being used, the
battery may discharge.
Connecting equipmen tto the diagnostics
connections can lead to emissions
monitoring information being reset. The
possible outcome may be that the vehicle no
longer fulfills the emissions laws and
regulations. This may be acriminal offense or
breach of road traffic regulations in certain
countries. Qualified specialist workshops
An authorized Sprinter Deale ris a qualified
specialist workshop. Aqualified specialist
workshop has the necessary specialist
knowledge, tools and qualifications to
correctly carry out the work required on the
vehicle. This is especially the case for work
relevan tto safety.
Observe the information in the Maintenance
Booklet.
The following work should always be carried
out at qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications as well as installations and
alterations
R work on electronic components For this reason, we recommend an authorized
Sprinter Dealer. Proper use
G
WARNING
Gases and fluids from substances that
constitute a health hazard or react
aggressively can escape even from securely
closed containers. When transporting such
substances in the vehicle interior, your ability
to concentrate or your health could be
affected during the journey. Malfunctions,
short circuits or electrical componen tsystem
failures may also result .There is a risk of an
accident and fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These include:
R solvents
R fuel
R oils and greases
R cleaning agents
R acids
There are various warning stickers affixed to
your vehicle. If you remove warning stickers,
others may fail to recognize the dangers.
Leave the warning stickers in their original
position.
Observe the following information when
operating your vehicle:
R the safety information in these instructions
R the “Technical data“ section in this
Operator's Manual
R traffic rules and regulations
R motor vehicle laws and safety standards 26
Introduction

lock in parking position
P, e.g. to have the
vehicle towed away. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Improper handing of
fuel creates a risk of fire and explosion.
Avoid fire, open flames ,smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors .Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay. Do not induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline
with diesel fuel. H
Environmental note
If fuels are handled improperly, they pose a
danger to persons and the environment. Do
not allow fuels to run into the sewage system,
the surface waters, the ground water or into
the ground.
! Do not use gasoline to refuel vehicles with
a diesel engine. Even small amounts of
gasoline will cause damage to the fuel
system and engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will preven tmalfunctions in the fuel
system due to contaminate dfuel.
Further information on fuel and on fuel grades
can be found in the "Technical data" section
(Y page 317). Refueling procedure142
RefuelingDriving and pa
rking

vehicle could be damaged by the
rebounding of the overru
nbrake.
X Make sure the selector leve rofthe
automatic transmission is in position P.
X Apply the parking brake of the vehicle.
X Close all doors.
X Apply the parking brake of the trailer.
X In addition, secure the trailer against rolling
away with a wheel chock or similar object.
X Remove the trailer cable and safety chains
and decouple the trailer. Permissible trailer loads and trailer
drawbar noseweights
Weight information !
On vehicles with a permissible gross
vehicle weight of 11030 lbs (5003 kg), the
permissible gross combination weight is
less than the total of the permissible gross
vehicle weight and the permissible trailer
load. Exceeding the permissible gross
combination weight can lea dto damage to
the drivetrain, to the transmission or to the
trailer tow hitch.
If the vehicle or the trailer is fully laden, the
relevant value for the permissible gross
vehicle weight or the permissible trailer
load is therefore lower. In this case, the
trailer or the vehicle may only be partially
loaded.
The gross trailer weight (GTW) is calculated
by adding the weight of the trailer to the
weight of the load and equipment.
The maximum gross vehicle weight is vehicle-
specific and equipment-dependent:
5,000 lbs (2,268 kg) or 7,500 lbs (3,402 kg).
The maximum permissible trailer drawbar
noseweight on the ball coupling is 500 lbs
(227 kg) or 750 lbs (340 kg). The actual
noseweight may not exceed the value given
on the identification plates of the trailer tow
hitch or the trailer. If the values vary, the
lowest value always applies. The gross combination weight rating (GCWR)
is calculated by adding the gross weight of the
trailer to the gross vehicle weight including a
driver's weight of approximately 150 lbs
(68 kg). The permissible Gross Combination
Weight Rating is vehicle-specific and depends
on the equipment level.
When driving with a trailer, you should not
exceed the permitted Gross Combination
Weight Rating (GCWR).
The permissible values, which must not be
exceeded, can be found in your vehicle
documents and on the trailer tow hitch type
plates for the trailer and the vehicle
(Y page 315). The basic values approved by
the manufacturer can also be found in the
"Technical data" section ( Ypage 328). If the
values vary, the lowest value always applies.
Loading atrailer !
Utilize the maximum permissible
noseweigh tas fully as possible.D o not
allow the weight to fall below the minimum
permissible noseweight, otherwise the
trailer may come loose.
R You must distribute the load on the vehicle
and trailer so that the permitted maximum
values for the gross vehicle weight (GVWR),
gross trailer weight (GTW) and gross
combined weight (GCWR) as well as
permitted gross axle loads (GAWR) and
noseweight (TWR) of your vehicle are not
exceeded.
R Add the drawbar noseweight on the ball
coupling (TWR) to the rear axle load. This
will prevent you from exceeding the
permissible gross axle weight (GAWR).
R Add the drawbar noseweight on the ball
coupling (TWR) to the vehicle payload. This
will prevent you from exceeding the
permissible gross vehicle weight (GVWR). Towing
atrailer
173Driving an d parking Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Loading guidelines
Important safety notes
G
WARNING
As a result of improperly placed or unevenly
distributed loads, the center of gravity of the
load being transported may be too high or too
far back. This can significantly impair handling
as well as steering and braking
characteristics. There is a risk of an accident.
Always make sure that the center of gravity of
the load is:
R between the axles
and
R as low as possible, near the rear axle. G
WARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown
about, striking vehicle occupants .This also
applies to:
R luggage or loads
R a rear bench seat which has been removed
and is being transported in the vehicle in an
exceptional case.
There is a risk of injury, particularly in the
event of braking maneuvers or abrupt
changes in direction.
Always stow objects in such a way that they
cannot be tossed about. Before traveling,
secure objects, luggage or loads to prevent them slipping or tipping over. If you remove a
rear bench seat, it is advisable to store it
outside the vehicle. G
WARNING
When the permissible wheel loads, axle loads
and/or the maximum permissible gross
vehicle weight are exceeded, driving safety is
compromised. The handling as well as
steering and braking characteristics may be
significantly impaired. Overloaded tires may
overheat, causing them to burst. There is a
risk of an accident.
When transporting a load, always observe the
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (including occupants). G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving
characteristics change. If you exceed the
maximum roof load, the driving
characteristics, as well as steering and
braking, will be greatly impaired. There is a
risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
! If you are using a roof carrier, observe the
maximum roof load and maximum roof
carrier load.
You will find information about the maximum
roof load in the "Technical data" section
(Y page 327) and information about roof
carriers in the "Carrier systems" section
(Y page 236).
R Do not stack luggage or loads higher than
the backrests.
R Objects to be transported should
preferably be stowed in the cargo
compartment. 232
Loading guidelinesTransporting loads

!
Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the
maximum loading capacity of the weakest
cargo tie-down point into account.
If you brake hard, for example, the forces
acting could be up to several times the
weight force of the load. Always use
multiple cargo tie-down points in order to
distribute the force absorption. Load the
anchorages evenly.
Spread the load evenly between the cargo tie-
down points or tie-down rings.
Please also refer to the notes aboutq ualified
specialist workshops (Y page 26).
Always observe the operating instructions or
the notes of the lashing strap manufacturer
for the operation of th elashing strap.
Information about the maximum loading
capacity of the cargo tie-down points can be
found in the "Technical data" section
(Y page 327).
As the driver, you are responsible for ensuring
that:
R The applicable requirements and
guidelines relating to load-securing
practices must be met.
If this is no tthe case, this may constitute a
punishable offense, depending on local
legislation and any ensuing consequences.
You should therefore observe the
respective legal requirements for the
relevant country.
Make sure that the load is secure before every
journey and at regular intervals during a long
journey. Correct an incorrectly or
inadequately secured load if necessary.
You can obtain information about securing
the load correctly from the manufacturer of
the load securing aids or tie down for securing
the load.
X Fill spaces between the load and the cargo
compartmentw alls or wheel housings (form-locking). Use rigid load securing aids,
such as wedges, woode
nfixings or
padding.
X Attach secured and stabilized loads in all
directions. Use the carg otie-down points
or cargo tie-down rings and the loading rails
in the cargo compartmen toronthe loading
area.
Only use tie downs, such as lashing rods or
lashing nets and lashing straps, that have
been tested in accordance with current
standards (e.g. DIN EN).
Always use the cargo tie-down rings closest
to the load to secure it and pad sharp edges
for protection.
Loads, and heavy loads in particular, should
preferably be secured using the cargo tie-
down rings.
i Tie downs tested in accordance with
current standards (e.g. DIN EN) are
available at any qualified specialist
workshop. Cargo tie-down points (example: Passenger Van)
0005
Cargo tie-down rings Securing loads
235Transporting loads Z

You can find information about the maximum
roof load in the "Technical data" section
(Y page 327).
! Make sure that:
R the screws for the roof carrier are
tightened in the sliding blocks to a torque
of 6.0 – 7.4 lb-f t(8 – 10 Nm)
R the bolts, whe ntightened, do not touch
the rails.
R the slot nuts are not located in the area
of the plastic caps.
R the slot nuts have the right cross-section.
R the mounting rails in the interior are free
of dirt.
R the screws are retightened evenly after
approximately 300 miles (500 km).
We recommend that you only use roof
racks tested and approved by Sprinter.
These help avoid vehicle damage.
! If you want to retrofit securing rails, have
it done at a qualified specialist workshop.
You could otherwise damage the vehicle. 0005
Securing rails
It is possible to install aroof carrier if your
vehicle is equipped with securing rails on the
roof. Special mounting elements (grooved
plates) are available as accessories.
These mounting elements are available at any
authorized Sprinter Dealer. Carrier systems
237Transporting loads Z