roof MERCEDES-BENZ SPRINTER 2013 MY13 Warranty Manual

Service and Warranty
9What’s Not Covered
Modifications Not Covered
A. Some Modifications Do Not Void the
Limited Warranties But Are Not Cov-
ered
Certain changes that you might make to
your vehicle do not, by themselves, void
the limited warranties described in this
booklet. Examples of some of these
changes are:
• installing non-Genuine Mercedes-Benz
parts, components, or equipment (such
as a non-Genuine Mercedes-Benz radio
or speed control); and
• using special non-Genuine Mercedes-
Benz materials.
But your limited warranties do not cover
any part that was not on your Sprinter ve-
hicle when it left the manufacturing plant
or is not certified for use on your vehicle.
Nor do they cover the costs of any repairs
or adjustments that might be caused or
needed because of the installation or use
of non-Genuine Mercedes-Benz parts, om-
ponents, equipment, or materials.
Performance or racing parts are consid-
ered to be non-Genuine Mercedes-Benz
parts. Repairs or adjustments caused by
their use are not covered under your limit-
ed warranties.
Examples of the types of alterations not
covered are:
• installing accessories - except for Gen-
uine Mercedes-Benz accessories in-
stalled by an authorized Sprinter Dealer;• applying rustproofing or other protec-
tion products;
• changing the vehicle's configuration or
dimensions, such as converting the
vehicle into a limousine or food service
vehicle; or
• using any refrigerant that the parts dis-
tributor has not approved.
B. Some Modifications That WILL Void
Your Limited Warranties
These actions will void your limited war-
ranties:
• disconnecting, tampering with, or alter-
ing the odometer will void your warran-
ties, unless your repairing technician
follows the legal requirements for re-
pairing or replacing odometers; or
• attaching any device that disconnects
the odometer will also void your warran-
ties.

Service and Warranty
27Maintenance
General Information
It’s your responsibility to properly main-
tain your new vehicle. Follow the instruc-
tions contained in the Maintenance
Booklet. Regular, scheduled maintenance
is essential to trouble-free operation. If
there is a dispute between you and the ve-
hicle warrantor concerning your mainte-
nance of your vehicle, the vehicle
warrantor will require you to provide proof
that your vehicle was properly main-
tained.
For your convenience, the vehicle's Main-
tenance Booklet contains a confirmation
section. It is included in the Owner's Lit-
erature Package. You should use the
maintenance confirmation pages to keep
track of scheduled maintenance, either by
routinely having the repairs entered in the
confirmation pages, or by keeping re-
ceipts or other documentation of work
you’ve had done on your vehicle in your
Maintenance Booklet.Where to Go For Maintenance
The vehicle warrantor recommends that
you return to the authorized Sprinter Deal-
er from whom you bought your vehicle for
all maintenance service both during and
after the warranty periods. Although you
can get warranty service from any dealer
who sells your particular make, returning
to your selling dealer will help ensure that
all your service needs are met and that
you're completely satisfied. The dealer-
ship technicians are specifically trained to
proficiently perform maintenance and re-
pair procedures on your vehicle.
Authorized Sprinter dealers will help en-
sure that all your service needs are met
and that you’re completely satisfied. The
vehicle warrantor strongly recommends
you use Genuine Mercedes-Benz parts to
maintain your vehicle.