MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

R
there is interference from other radar sour-
ces
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle is traveling in front, e.g. a
motorbike
R a vehicle is traveling in front on a different
line
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle.
Activating/deactivating the distance
warning function
When you switch on the engine, the distance
warning function switches on after a few sec-
onds.
X To deactivate: press the00D4button
(Y page 37).
Vehicles without steering wheel but-
tons: the00C7 warning lamp in the instru-
ment cluster lights up and the OFF
OFF message
flashes.
Vehicles with steering wheel buttons:
the 00C7 warning lamp in the instrument
cluster lights up and the message Dis‐ Dis‐
tance warning deactivated
tance warning deactivated appears.
X To activate: press the00D4button again
(Y page 37).
Vehicles without steering wheel but-
tons: the00C7 warning lamp in the instru-
ment cluster goes out and the ON
ON message
flashes.
Vehicles with steering wheel buttons:
the 00C7 warning lamp in the instrument
cluster goes out and the message Dis‐ Dis‐
tance
tance warning
warning activated
activated appears in the
multifunction display.
Adaptive Brake Assist
i Observe the "Important safety notes" sec-
tion for driving safety systems
(Y page 56). G
WARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist may:
R intervene unnecessarily
R not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Terminate the
intervention in a non-critical driving situation. G
WARNING
Adaptive Brake Assist does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R to stationary obstacles
R when cornering
As a result, Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
Adaptive Brake Assist aids you when braking
during hazardous situations at speeds above
20 mph (30 km/h). With the help of the radar
sensor system, adaptive Brake Assist can rec-
ognize obstacles that are in the path of your
vehicle for an extended period of time.
When you approach an obstacle and adaptive
Brake Assist detects that there is a risk of a
collision, adaptive Brake Assist calculates the
braking force necessary to avoid a collision.
Should you apply the brakes forcefully, adap-
tive Brake Assist will automatically increase
the braking force to the calculated level.
X Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking. Driving safety systems
59Safety Z

The brakes function as usual again if:
R you release the brake pedal
R there is no longer any danger of a collision
R no obstacle is detected in front of your
vehicle
Adaptive Brake Assist is then deactivated.
Up to the maximum vehicle speed, adaptive
Brake Assist can react to moving obstacles
that have already been recognized as such at
least once over the period of observation.
Adaptive Brake Assist does not react to sta-
tionary obstacles.
In particular, the detection of obstacles can
be impaired if:
R dirt on the sensors or anything else cover-
ing the sensors
R it is snowing or raining heavily
R there is interference from other radar sour-
ces
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle is traveling in front, e.g. a
motorbike
R a vehicle is traveling in front on a different
line
If adaptive Brake Assist is not available due
to a malfunction in the radar sensor system,
the full brake boosting effect with the help of
BAS remains available.
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle. ASR (acceleration skid control)
General notes Important safety notes
ASR can neither reduce the risk of an accident
nor suspend the laws of physics if the driver
does not pay attention when pulling away or accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road
and weather conditions.
Vehicles without steering wheel buttons: if
ASR is malfunctioning, the
003Dindicator
lamp lights up while the engine is running and
the engine power may be reduced
(Y page 221).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the
road surface, and thus increases the vehicle's
driving stability. If the driving wheels start to
spin, ASR brakes individual drive wheels and
limits the engine torque. ASR thus signifi-
cantly assists you when pulling away and
accelerating, especially on wet or slippery
roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull away with-
out difficulty. The type of tires and total
weight of the vehicle as well as the gradient
of the road also play a crucial role.
If ASR intervenes, the 0072warning lamp in
the instrument cluster flashes.
Activating/deactivating ASR G
WARNING
If deactivated, ASR will not attempt to stabi-
lize the vehicle during pulling away and accel-
eration. There is an increased risk of skidding
and of an accident.
Only deactivate ASR in the situations descri-
bed in the following.
! If you deactivate ASR, ESP ®
will still inter-
vene to stabilize the vehicle. Frequent brak-
ing automatically triggered by ESP ®
can
damage the brake system.
For this reason, deactivate ASR only briefly
and when absolutely necessary. 60
Driving safety systemsSafety

When ESP
®
is intervening and the 0072warn-
ing lamp in the instrument cluster is flashing,
leave ASR on. In this case, only depress the
accelerator pedal as far as required when
pulling away.
X Press the 00E3button.
If ASR is deactivated, the 0072warning
lamp in the instrument cluster lights up.
ASR is automatically activated when the
engine is started.
It may be best to deactivate ASR briefly in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
If you deactivate ASR:
R engine torque is not limited and the drive
wheels are able to spin. The spinning
wheels will then achieve a cutting effect for
better traction.
R traction control remains active through
brake intervention. If a drive wheel attains
its tire traction limit because one side of the
road is slippery, for example, that wheel is
braked. The traction is then increased in
this situation.
R active brake intervention by ESP ®
to
increase driving stability remains active.
The 0072 warning lamp in the instrument
cluster flashes when ESP ®
is intervening. Emergency exit
Emergency exit window
G
WARNING
The emergency exit window cannot be locked
in place. You risk injury if you exit the vehicle
through the emergency exit window.
R Make sure that nobody becomes trapped,
both when closing and when opening the
emergency exit window.
R The opened emergency exit window must
be held in place by another person.
Pay attention to traffic conditions. G
WARNING
If the emergency exit window is unlocked
while driving, it could open and slam shut and
consequently fall down. There is a risk of an
accident and injury.
Before starting off, make sure that the emer-
gency exit window is locked and the locking
pins are undamaged.
! Make sure there is sufficient clearance
when opening the emergency exit window.
Hold the open window in position. You
could otherwise damage the emergency
exit window. The emergency exit window is intended for
use in an emergency only and must not be
opened unless the vehicle is stationary. The
emergency exit window is the first window
behind the driver's seat on the driver's side.
It is marked by the "Emergency Exit" label. Emergency exit
61Safety Z

X
To open: position both handles 0043verti-
cally. This will break locking pins 0044.
The window is unlocked.
X Swing the window outward by the handles
and hold it in this position. Make sure there
is sufficient clearance when doing so.
X To close: close the window.
X Position both handles 0043horizontally.
Make sure that the locks 0087are inside in
front of the window frame.
The window is locked.
X Replace locking pins 0044at the latest before
starting on a new journey.
You can obtain information on this at any
qualified specialist workshop.
In an emergency, or after an accident, the
vehicle occupants can exit the vehicle
through the emergency exit window.
Observe the following notes to make sure that
the emergency exit window can be used
safely in the event of an emergency:
R Before beginning a journey, inform the vehi-
cle occupants of the emergency exit win-
dow and explain how to use it. Make sure
to explicitly point out the risks described
here.
R Only vehicle occupants who know how to
use the emergency exit window are permit-
ted to sit next to it.
R Access to the emergency exit window must
remain unobstructed. Do not place any
large or heavy objects on or in front of the
seats next to the emergency exit window.
R The window handles must not be used as
hooks, e.g. to hang up light objects, bags
or items of clothing.
R When exiting the vehicle through the emer-
gency exit window, pay attention to the
vehicle height and the local conditions. Par-
ticularly children and smaller adults may
require assistance when exiting the vehi-
cle. Theft deterrent locking system
Immobilizer
X To activate: remove the key from the igni-
tion lock.
X To deactivate: turn the key to position 2
in the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the
vehicle when leaving the vehicle. If you leave
the key in the vehicle, anyone can start the
engine.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Sprinter dealer or
call 1-877-762-826 7(in USA) or
1-800-387-010 0(in Canada). ATA (Anti-Theft Alarm system)
X To arm: close all doors.
X Lock the vehicle with the key.
The indicator lamp in the central locking
button (Y page 71) flashes.
X To deactivate: unlock the vehicle with the
key.
The indicator lamp in the central locking
button (Y page 71) goes out.
i Cargo Van and Crew Van only:
Unless you open a door or the tailgate
within 40 seconds after unlocking the vehi-
cle:
R the vehicle will be locked again
R the anti-theft alarm system will be armed
again 62
Theft deterrent locking systemSafety

If the alarm system is armed, a visual and
audible alarm is triggered by the following:
R Unlocking the vehicle from inside
R Opening a door
R Opening the hood
i The alarm is not switched off, even if you
immediately close the open door that has
triggered it, for example.
X To stop the alarm: press the0036button
on the remote control.
Or
X Insert the key into the ignition lock.
The alarm stops. Tow-away alarm
Operation A visual and audible alarm is triggered if the
inclination of the vehicle changes when the
tow-away alarm is armed. This can be the
case if the vehicle is raised on one side, for
example.
Arming/deactivating The tow-away alarm is automatically armed
approximately 20 seconds after you lock the
vehicle.
The tow-away alarm is automatically deacti-
vated when you unlock the vehicle.
Deactivating X
Remove the key from the ignition lock.
X Press button 0043.
When the button is released, the indicator
lamp on button 0044lights up for about
5 seconds.
X Lock the vehicle.
The tow-away alarm is deactivated.
The tow-away alarm remains deactivated
until you lock the vehicle again.
Deactivate the tow-away alarm when locking
your vehicle and:
R loading and/or transporting the vehicle, on
a ferry or car transporter, for example
R parking on a moving surface, as split-level
garage
This will prevent false alarms. Interior motion sensor
Operation If the armed interior motion sensor detects
motion in the vehicle interior, a visual and
acoustic alarm is triggered. This can happen
if someone reaches into the vehicle interior,
for example.
i
If the interior motion sensor is armed and
the auxiliary heating system (Y page 122)
switches on, a false alarm may occur as a
result of interior temperature monitoring.
In this case, either deactivate the interior
motion sensor or switch off the auxiliary
heating.
Arming X
Close the side windows.
X Make sure that nothing (such as mascots
or coat hangers) are hanging on the rear-
view mirror or on the grab handles on the
headliner.
This will prevent false alarms.
X Lock the vehicle.
The interior motion sensor is armed after
approximately 40 seconds. Theft deterrent locking system
63Safety Z

Switching off
X
Unlock vehicle.
The interior motion sensor automatically
switches off.
Deactivating X
Remove the key from the ignition lock.
X Press button 0043.
When the button is released, indicator lamp
on button 0044lights up for about
5 seconds.
X Lock the vehicle.
The interior motion sensor is deactivated.
The interior motion sensor remains deacti-
vated until you lock the vehicle again.
Deactivate the interior motion sensor when
locking your vehicle:
R with people or animals remaining inside
R with the side windows remaining open
R when transporting it on a ferry or car trans-
porter, for example
This will prevent false alarms. 64
Theft deterrent locking systemSafety

Useful information
..............................66
Key ....................................................... 66
Central locking .................................... 71
Driver's door and co-driver's door .....72
Sliding door ......................................... 72
Electrical step ..................................... 73
Rear doors ........................................... 75
Partition sliding door ..........................77
Side windows ...................................... 78 65Opening and closing

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children
are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten- tionally turned in the ignition lock. This could
cause the engine to be switched off. There is
a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings
before inserting the SmartKey into the igni-
tion lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either 2 or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to
32 ft (10 m). Use the remote control of the
key only when in immediate proximity of the
vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 66
KeyOpening and closing

If there is a key is in the ignition lock, the
remote control is inoperative. When locking
or unlocking the vehicle with the remote
control, always pay attention to the indicator
lamp signaling. Also check the locking knobs
of the doors.
Unlocking/locking the vehicle with the
remote control Remote control with an integrated folding key
0043 0042 To unlock the sliding doors and the
rear door
0044 0036 To unlock the driver's door only or
unlock the vehicle centrally
0087 0037 To lock the vehicle centrally
0085 Key release button
0083 Battery check lamp
X To unlock the driver's door: press the
0036 button.
The turn signals flash once. The theft deter-
rent locking system is deactivated.
X To unlock the sliding doors and the rear
door: press the 0042button.
The turn signals flash once.
X To unlock centrally: unlock the driver's
door.
X Press the 0036button again within 2 sec-
onds.
The turn signals flash once.
i If the surround lighting has been switched
on using the on-board computer
(Y page 195), it goes on when the vehicle
is unlocked. If you do not open a Cargo Van or
Passenger Van within approximately
40 seconds of unlocking:
R
the vehicle is locked again.
R the theft deterrent locking system is
armed again.
X To lock centrally: press the0037button.
The indicator lamps flash three times when
the theft deterrent locking system has been
armed and all doors have been closed.
X Check the locking knobs on all the doors.
The locking knobs must all be in the low-
ered position.
Unlocking/locking the vehicle with the
mechanical key or the folding key The anti-theft alarm system (ATA) is triggered
if you unlock and open the driver's door or the
rear door with the mechanical key or the fold-
ing key.
The alarm can be disabled in the following two
ways:
X
Press the 0036or0037 button on the
remote control.
Or
X Insert the key into the ignition lock. Key
67Opening and closing Z

Driver's door
Rear door
0047
Locked
0048 Unlocked
X To unlock the driver's or rear door: press
the key release button on the remote
control.
The key folds out.
X Insert the key fully into the door lock and
turn it to position 0048.
The door is unlocked.
X To lock the vehicle: lock all doors except
the driver's door and, if necessary the rear
door, from inside. To do this, press down
the door locking buttons.
X Press the key release button on the remote
control.
The key folds out.
X Insert the key fully into the driver's door
lock and turn it to position 0047.
The driver's door is locked. Remote control battery
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan-
ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal
injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The key batteries contain perchlorate mate-
rial, which may require special handling and
regard for the environment. Check with your
local government’s disposal guidelines. Cali-
fornia residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
We recommend that you have batteries
changed at a qualified specialist workshop.
Checking the batteries X
Press the 0036or0037 button for longer
than two seconds.
If battery indicator lamp (Y page 66) lights
up briefly, the batteries in the remote 68
KeyOpening and closing